Harris Interactive reports on teens’ attitudes toward online shopping.

Retailers are discovering the new efficiencies of web-based workforce management systems.

The web and a dual CFO/CIO role reduce shrink at Chase-Pitkin.

Order management becomes the centerpiece in retail expansion plans.

Teens aren’t as good using the Internet as many believe.

Zoom, pan and other rich media show their worth.

New rules at Google are changing the affiliate marketing game.

Sportsman’s Warehouse, which operates 30 stores and SportsmansWarehouse.com, is using a web-based supply chain execution system that tracks information such as serial numbers, manufacturers and models of firearms to satisfy federal regulations at multiple checkpoints.

Mark`s Work Warehouse is deploying a network of web-based video displays in stores to explain high-tech clothing to shoppers.

Newegg.com credits a focus on customer service with helping double sales last year to $1 billion.

Average salaries for technology professionals in retail/e-commerce/mail order took a dive in 2004 to $55,600 from $61,500, a 10% decrease, reports the 2004 Annual Salary Survey from Dice Inc.

Valentine’s Day will never drive consumer spending on the scale of the Christmas holidays, but it certainly gave online gift retailers’ Q1 a big shot in the arm, with many reporting record shipments and sales.

E-commerce and catalog retailer Lillian Vernon Corp. launched a new web site in February with a new logo, a new look and feel, improved navigation, faster check-out and more personalization programs.

Odimo Inc., which operates Diamond.com and other e-commerce sites, filed an IPO in mid February. At the same time SmartBargains Inc. withdrew its IPO registration.

Consumers` satisfaction with e-retail fell 4.8% this year from last year, according to the American Customer Satisfaction Index, conducted by ForeSee Results Inc. It was the first time that measure has dropped since the e-retail category was introduced in the ACSI Index in 2000.

A small-town Chevrolet dealer’s formula for growth on the web: Start with known local-store demand for auto accessories, add a great web address good not just for Chevy but all GM accessories, and launch the site on a platform that can scale up for growth.

A huge disconnect exists between what luxury consumers want and what luxury marketers think consumers want, but the divide can be overcome by use of the web, says a new report from the Luxury Institute.

At the end of January, Amazon rolled out Amazon.com Prime membership. For $79 a year, Amazon Prime members get free two-day shipping on all orders and if that’s still not fast enough, they can get overnight delivery for $3.99 on orders received until 6:30 p.m. Eastern time.

Through our new E-Retail Online Surveys, we will be tapping into the expertise of our most important asset--our subscribers--to provide extremely useful information on trends in e-retailing.

In the first of a series of surveys, Internet Retailer’s exclusive survey of search engine marketing practices shows some surprising results.

Online personalization gets new respect from retailers finally ready to harness its multi-channel potential.

Drugstore.com gets a new CEO with a new marketing and merchandising plan that the company hopes will bring on profitability.