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Featured Stories from November 2004
The booming present and bright future for retail kiosks
The market for web-based retail kiosks is booming, says Summit Research Associates.
Internet Retailer Post a comment
New Payment Options
PayPal is expanding beyond eBay with a pitch to retailers.
By Kurt Peters Post a commentMore Stories
The Importance of Browsing
There are many ways to make it easy for customers to look through online merchandise. Jeff Schueler of Usability Sciences Corp. details the best approaches.
By Jeff Schueler Leave a comment
Search Local, Buy Local
Internet search goes local as engines provide services to retailers who want to capture neighborhood buyers.
By Lauri Giesen Leave a comment
Battling Congestion
Online grocer FreshDirect believes its New York delivery model has life outside the Big Apple.
By Mark Brohan Leave a comment
Microsoft, Wal-Mart build co-opetition in the digital music market
With the digital music market in a fast-growth mode, Microsoft Corp. is following a multi-pronged strategy to support digital music sales—both its own and industrywide.
Internet Retailer Leave a comment
The web + satellites + cell phones = efficient delivery networks
A new web-based delivery management system recently installed by FTD has sharply reduced both the number of customer service calls and the amount of time Hinseville, Ga.-based Stacy’s Florist’s management and drivers spend managing delivery routes.
Internet Retailer Leave a comment
A pre-emptive price cut in a hot market
Netflix cut its monthly subscription price for an unlimited number of DVDs with up to three out at any time to $17.99 from $21.99. It described its slide as a pre-emptive strike against competition—including expected competition from Amazon.
Internet Retailer Leave a comment
A major expansion of web-based supplier collaboration at Sears
After testing with tire suppliers, Sears, Roebuck and Co. has found that web-based supply chain collaboration works and now is rolling it out to sporting goods, appliances, apparel and other products.
Internet Retailer Leave a comment
Why some clicks go nowhere
Click fraud describes the practice of clicking on pay-per-click online ads with no intention of making a purchase. One provider of services used to detect click fraud estimates that as much as 50% of PPC advertising in some very competitive categories may be attributable to click fraud.
Internet Retailer Leave a comment
Sneaking past AVS
If there’s a way to exploit a hole in the online ordering system, criminals will find it. The latest: Using the second address line for a shipping address as a way to avoid the flags that different bill-to and ship-to addresses generate.
Internet Retailer Leave a comment
Social networking for e-commerce gets beyond the talking stage
When Buy.com bought Metails last month, it was the first major development in what some marketers have been predicting will be the next big thing in online marketing: Harnessing social networking. “It’ll be a huge force to reckon with,” says Scott Blum, CEO of Buy.com.
Internet Retailer Leave a comment
Personalization
The web opens new ways for consumers to express their individuality with an online purchase.
By Mary Wagner Leave a comment
Our Guide to E-Retailing Resources
The Guide to E-Retailing Resources will profile 325 providers of web-based solutions and services designed to help e-retailers enhance their web operations.
By Jack Love Leave a comment
Coming to life
Web-based trading exchanges are finally seeing some action as retailers start to understand the power of data synchronization.
By Paul Demery Leave a comment
Where outsourcing is not a dirty word
Retailers give up their fear of outsourcing for help managing web complexities and technology that they’d rather not face alone.
By Paul Demery Leave a comment
The Go-Togethers
New cross-sell applications promise to recreatethe store sales experience online.
By Peter Lucas Leave a comment
Site Sleuths
The new breed of web site analytics digs into problemsthat hide deep below the surface.
By Mary Wagner Leave a commentSubscribe to the IR
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