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Featured Stories from April 2003
/ Technology
Online payment fraud goes global--and so does the fight against it Kurt Peters Post a comment
SPONSORED SUPPLEMENT: Here Come Retailing’s Fulfillment Giants
Internet Retailer
Post a comment
/ Technology
The Internet transforms warehouse and distribution—often in subtle waysThe Internet transforms warehouse and distribution operations--often in subtle ways.
By David P. Himes Post a comment
Taking the measure of affiliate marketing networks
How does your affiliate network compare to others?
Internet Retailer Post a commentMore Stories
/ Technology
Retailers turn to technology to make web reach its promise of personalized recommendationsRetailers turn to technology to make the web live up to its promise of true personalization.
By Kurt Peters Leave a comment
How web-enabled kiosks are adding more C to C-stores
Web-enabled kiosks are extending the product selection at c-stores.
By Paul Demery Leave a comment
After success in stores, retailers take e-learning up the corporate ladder
With success in stores, some retailers are taking e-learning to corporate managers and customer service technicians.
By Kurt Peters Leave a comment
They`re small, techie and revolutionizing pick-and-pack and warehouse operations
Radio frequency i.d. tags are helping FigLeaves.com optimize warehouse space and speed the flow of goods through the supply chain.
By Paul Demery Leave a comment
Eternal vigilance is the price of success--especially at retailers` web sites
Vigilance is the price of success on the web—but it’s not always easy.
By Mary Wagner Leave a comment
A new chief has big plans for Safeway’s dot-coms
Mitchell Rhodes confidently predicts the web will account for 3-6% of Safeway’s sales–soon.
By Paul Demery Leave a comment
Content sprawl sparks a solution
Put the needs of content management and the needs of dynamic imaging together and you have one big headache for multi-channel retailers of any scale. You also have a newly identified discipline--brand asset management.
Internet Retailer Leave a comment
116 years of style--and now with a new web style
The newly re-launched HartSchaffnerMarx.com, which replaces an earlier brochureware effort that went up in 2000, features expanded content designed to raise brand awareness among a younger demographic.
Internet Retailer Leave a comment
Apparel: Slow and steady does it
Apparel sales on the web in the first six weeks of the year were up 15% over last year, comScore reports, reaching $6.1 billion. The growth follows full-year growth in 2002 of 15% over 2001. "Apparel will continue to be one of the category leaders," a comScore analyst says.
Internet Retailer Leave a comment
Placing ads in context
Google has rolled out an extension of its year-old AdWords marketing program to deliver customers` ads to sites not related to Google.
Internet Retailer Leave a comment
Online marketing is winning over the product researchers
TV and word-of-mouth are still effective means to initiate product awareness. But consumers are starting to prefer online advertising, e-mail promotions and search engine marketing to gather buying information, DoubleClick Inc. reports.
Internet Retailer Leave a comment
R-E-S-P-E-C-T, find out what it means...
More than a third of retail chains with online channels ignore customer requests for information, says the Winter 2003 Online Customer Respect Study. A full 37% of retail chains contacted through their web sites never responded to e-mail queries.
Internet Retailer Leave a comment
eBay subtracts Half from the equation
After acquiring Half.com in 2000 and learning what it needed to learn from Half`s operations, eBay has decided that Half no longer has a role in eBay`s future. It will shut down Half`s operations over the next year.
Internet Retailer Leave a comment
Internet retailing and the smart store
We have focused a good deal of our editorial coverage on how retail chains are integrating the Internet into all aspects of their merchandising operations, including, most importantly, their stores.
By Jack Love Leave a comment
The new call center agent
The web is making consumers smarter. And so call centers need smarter agents if they are to answer customer questions intelligently.
By Kurt Peters Leave a comment
Get ready for sales tax
With amnesty agreements resulting in big retailers collecting online sales tax and the Streamlined Sales Tax Project heading for consensus, the days of tax-free e-shopping appear numbered.
By Paul Demery Leave a comment
Where’s Wal-Mart
Wal-Mart’s web strategy is not to take over e-retailing. Rather, it’s to use the web to extend its grasp on store-based selling.
By Mary Wagner Leave a commentSubscribe to the IR
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