January 2003 - Internet Retailer

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Featured Stories from January 2003

SPONSORED SUPPLEMENT: Streamlining the e-Returns Process

Internet Retailer Post a comment

Christmastime and the clickin’ is good

A round-up of Holiday Shopping 2002.

Internet Retailer Post a comment

E-commerce across borders: How to take a web site global

Savvy merchants have learned to embrace global retailing one country at a time. Here are key challenges and how to overcome them.

By John Yunker Post a comment

There’s a cost to keeping the criminals out—and it’s not always obvious

Prevention programs have proven effective in reducing online credit card fraud. But the progress comes at a cost—and it’s not always obvious.

By Lauri Giesen Post a comment

More Stories

E-Mail Marketing Grows Up

Phenomenally successful eBay is changing the face of retailing. Now it faces management challenges if it is to continue its success.

By Peter Lucas
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Retailers turn to outsourcing as web sites become more image heavy

The demand for high-quality images meets retailers’ restricted tech budgets in creating a market for outsourced image management.

By Kurt Peters Leave a comment

How the web bests the beast of private brand production

New web-based applications are offering merchants new means of controlling their private-label supply chains.

By Paul Demery
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A mall operator finds a market in transferring real world expertise online

Chelsea Property Group is finding that the retailers who rent space in its outlet malls are prime prospects for renting its online services.

By Mary Wagner
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Broadband is a minority of users but majority of use

ComScore Networks reports that broadband users are 32% of the Internet market, but account for 51.4% of visitors to web sites.

Internet Retailer Leave a comment

/ Technology

Self-service line-busting at Schlotzsky’s Deli

A Schlotzsky’s Deli franchisee is rolling out a cell-phone-based payment system that allows customers to obtain payment authorization codes before they even place their orders, speeding up the checkout process.

Internet Retailer Leave a comment

Retail industry getting on board with UCCnet

In 2002, more than 200 retailers joined UCCnet’s online global product data registry, bring the number of members using the web-based system to 270.

Internet Retailer Leave a comment

GSI finds all that glitters …

After buying luxury goods retailer Ahsford.com with high hopes that the acquisition would broaden its product offerings, GSI is selling it to Diamond.com.

Internet Retailer Leave a comment

Where professional buyers shop

Retailers are discovering the online liquidation market—not just to sell their excess merchandise, but also to buy goods to stock their stores.

Internet Retailer Leave a comment

At Sears, it’s out with paper and in with intranet-based store planners

Sears is dropping its paper-based store planners for merchandising and product planning in favor of an intranet-based system that allows managers to obtain store plans much more quickly than with paper and allows HQ executives to make sure store personnel are doing their jobs.

Internet Retailer Leave a comment

A New Year’s letter to CEOs

The need for retail CEOs to keep a close eye on the future has never been more pronounced, because tomorrow’s retailing environment will be vastly different from today’s, thanks largely to the changes wrought by the Internet.

By Jack Love
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The definitive word on Q3 ‘02 e-retail: Up, up and away

The Commerce Department confirms what other researchers have been reporting: Online sales were up significantly (34%) in the third quarter vs. year-earlier levels. The Commerce Department bases its report on a survey of 11,000 retailers.

Internet Retailer Leave a comment

Playing House

Online tools bring sophisticated design and visualization technology to shoppers and help close sales of high-end home products.

By Mary Wagner Leave a comment

E-Mail Marketing Grows Up

Rising click-through rates on e-mail campaigns show that retailers are wising up in their e-mail marketing. Among the new realities: using e-mail to promote offline buying.

By Peter Lucas
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eBay Redraws Retailing’s Map

Phenomenally successful eBay is changing the face of retailing. Now it faces management challenges if it is to continue its success.

By Paul Demery
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