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Featured Stories from November 2002
SPONSORED SUPPLEMENT: The Coming Boom in E-Retailing Fulfillment Services
Boom in Q4 e-shopping will present a whole new set of challenges to online merchants and their fulfillment providers
Internet Retailer Post a comment
Who responds to e-mails?
Who buys based on e-mail pitches and how often.
Internet Retailer Post a comment
HTML vs. Text
Sometimes functionality trumps beauty when it comes to e-mail marketing. Herschell Gordon Lewis tells how to know when.
By Herschell Gordon Lewis Post a comment
Credit to the Web
Some retailers are leveraging their in-store web connections to move payments to processors.
By Kurt Peters Post a commentMore Stories
The Web’s Attic
The amount of data that retailers are collecting is creating demand for web-based storage systems that make information instantly available.
By Paul Demery Leave a comment/ Technology
A Treasure Trove of DataASPs are making web site analytics affordable to more retailers than ever before. The next step: Making sense of all the data.
By Mary Wagner Leave a comment
New Class of Merchants
The web is opening the retailing business to many that never thought of themselves as merchants—including professional sports teams, arts groups and other affinity organizations.
By Mary Wagner Leave a comment/ Technology
One Small StepSometimes knowing who the customer is is the biggest CRM challenge. E-mail newsletters and discounts are a good way to start small.
By Kurt Peters Leave a comment
GroceryGateway makes the centralized distribution model work
Toronto-based GroceryGateway.com is taking a steady-as-she-goes approach to building its market and now has enough customers in a concentrated area to justify its own warehouse. It started by fulfilling orders from local store shelves.
Internet Retailer Leave a comment/ E-Retailers
Taking the bite out of selling bulk dog food: Charge extra for shippingCatalogers, web content, order fulfillment Bulk dog food sales have presented a problem to online sellers because of the expense of shipping it and consumers’ supposed resistance to paying shipping costs. Online pet supply retailers Drs. Foster & Smith Inc. have decided to just say Pay.
Internet Retailer Leave a comment
eBags learns to leverage what it knows and others don’t
eBags Inc. is selling web services to manufacturers and other retailers who want a web presence but don’t know how to get one. First customer: upscale luggage manufacturer Tumi Inc.
Internet Retailer Leave a comment
E-retailing’s latest hazard: Patent lawsuits
Divine Inc. and Pangea Intellectual Properties are suing a number of retailers over procedures at their web sites, claiming that they violate patents that the companies hold. Some have paid to settle, but others are banding together to fight the suits.
Internet Retailer Leave a comment
Wal-Mart forces small suppliers into new round of web-based supply chain standards
Wal-Mart is requiring all suppliers to adopt a standard for web-based EDI exchange of documents, which will have a ripple effect throughout the retail industry,
Internet Retailer Leave a comment
When a web-based store is not a virtual store
Retail chains are adopting web-based processes to manage store development. The bottom line: 60 days cut from the typical 12- to 18-month store development cycle.
Internet Retailer Leave a comment
Getting Connected
Retailers’ biggest suppliers recognize the benefits of a web-based supply chain. But small suppliers who also may provide crucial products need some selling and incentives.
By Paul Demery Leave a comment
Multi-channel retailing and the Internet
Anyone who has watched—even from afar—the developments in retailing in the past several years understands that the dominant theme for retailers in the 21st Century is the importance of operating and integrating multiple channels of merchandising.
By Jack Love Leave a comment
More Turmoil In the Job Market
Technicians are losing their jobs—but for some operations they’re still hard to find. Some salaries are up, others are down, and who’s getting stay-on bonuses anyway?
By Mary Wagner Leave a comment
Sears looks for Lands’ End’s big push
In Lands’ End’s early days, it turned to guidance from a Sears veteran. Sears’s acquisition this year of Lands’ End turns the tables.
By Paul Demery Leave a commentSubscribe to the IR
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