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Featured Stories from October 2002
Stores are taking the Alice’s Restaurant approach to retailing, using web-enabled kiosks to present a broader assortment of goods.
By Paul DemeryPost a comment
Back-to-school shopping spikes on the web.
Internet Retailer Post a commentA detailed look at how customers use a web site can yield profitable changes
Internet Retailer Post a commentThe Top 10 techniques for online merchandising are always evolving, says the E-tailing Group’s Lauren Freedman.
By Lauren Freedman Post a commentMore Stories
Retailers are bringing the classroom to truant employees in need of training—over the web.
By Paul Demery Leave a commentLive chat at TechnoScout.com has doubled customers’ likelihood to buy and increased their average ticket by 40%.
By Paul DemeryLeave a comment
Overstock is extending its discount selling approach to retailers, becoming a low-cost source of merchandise for small and some not-so-small merchants.
By Mary WagnerLeave a comment
On Sept. 11, online buying was 25% lower than on the average six preceding Wednesdays, comScore Networks reported.
Internet Retailer Leave a commentWeb-enabled kiosks in retail locations are attracting higher grade job applicants and streamlining the screening process for overworked store and hiring managers.
Internet Retailer Leave a commentExperienced pricing professionals are in demand today within retail organizations and are earning more and reporting to higher authority than previously.
Internet Retailer Leave a commentApparel manufacturer OshKosh B’Gosh, best known for its men’s overalls and children’s clothing, used to favor page download time over product offerings. EC managers changed their minds and the redesigned site now features more products with little deterioration in load times.
Internet Retailer Leave a commentA number of researchers have issued their holiday sales predictions and while the numbers differ, they all agree that online retailing will experience strong growth over last year.
Internet Retailer Leave a commentOffice Depot Inc. is opening a store at Amazon.com hoping to sell office supplies to individual buyers of office supplies, a market estimated at $90 billion a year. Office Depot already has a successful web strategy that sells $2 billion in goods over a string of international sites.
Internet Retailer Leave a commentThe Internet Fraud Complaint Center logged nearly 50,000 complaints last year and referred nearly 17,000 for legal action. The largest category: auction fraud. And now a crop of companies to settle auction disputes has sprung up.
Internet Retailer Leave a commentWe are seeing a notable increase in subscriptions from three groups—web-only merchants, manufacturers and television direct marketers. All three illustrate how the web merchandising market is broadening and diversifying as more organizations discover the opportunity the web has created.
By Jack LoveLeave a comment
eBay has high expectations for how PayPal can help it expand its market—and not just in auctions.
By Peter Lucas Leave a commentNearly a year after buying back Buy.com from its public investors, founder Scott Blum is undertaking an ambitious and aggressive plan to make the online retailer a contender—including starting up Buy.com TV.
By Lauri GiesenLeave a comment
Some online retailers are finding their most successful call center sales reps are people who are passionate about a hobby or a sport. “Sometimes you want them sitting in that chair wishing they were out on the mountain,” says a ski retailer
By Mary WagnerLeave a comment
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