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Previous Slide Next Slide
Anything You Want

Stores are taking the Alice’s Restaurant approach to retailing, using web-enabled kiosks to present a broader assortment of goods.

By Paul Demery
Post a comment

/ Technology

Back to school means back to the computer and the web

Back-to-school shopping spikes on the web.

Internet Retailer Post a comment
SPONSORED SUPPLEMENT: Web Site Analytics: Measuring the Little Things Can Mean A Lot

A detailed look at how customers use a web site can yield profitable changes

Internet Retailer Post a comment
Learning from Leaders

The Top 10 techniques for online merchandising are always evolving, says the E-tailing Group’s Lauren Freedman.

By Lauren Freedman Post a comment

More Stories

School Days

Retailers are bringing the classroom to truant employees in need of training—over the web.

By Paul Demery Leave a comment
Talking It Up

Live chat at TechnoScout.com has doubled customers’ likelihood to buy and increased their average ticket by 40%.

By Paul Demery
Leave a comment

/ Technology

Helping Small Retailers

Overstock is extending its discount selling approach to retailers, becoming a low-cost source of merchandise for small and some not-so-small merchants.

By Mary Wagner
Leave a comment

/ Technology

The only dip in online buying this year: 9/11

On Sept. 11, online buying was 25% lower than on the average six preceding Wednesdays, comScore Networks reported.

Internet Retailer Leave a comment
Using the web to peer into the hearts of prospective employees

Web-enabled kiosks in retail locations are attracting higher grade job applicants and streamlining the screening process for overworked store and hiring managers.

Internet Retailer Leave a comment
Paying premium prices for premier pricing pros

Experienced pricing professionals are in demand today within retail organizations and are earning more and reporting to higher authority than previously.

Internet Retailer Leave a comment

/ Marketing

OshKosh B’Gosh goes for the overall site redesign

Apparel manufacturer OshKosh B’Gosh, best known for its men’s overalls and children’s clothing, used to favor page download time over product offerings. EC managers changed their minds and the redesigned site now features more products with little deterioration in load times.

Internet Retailer Leave a comment

/ Technology

Q4 online sales: Nothing but up, say the crystal balls

A number of researchers have issued their holiday sales predictions and while the numbers differ, they all agree that online retailing will experience strong growth over last year.

Internet Retailer Leave a comment
For Office Depot, one successful web site isn’t enough

Office Depot Inc. is opening a store at Amazon.com hoping to sell office supplies to individual buyers of office supplies, a market estimated at $90 billion a year. Office Depot already has a successful web strategy that sells $2 billion in goods over a string of international sites.

Internet Retailer Leave a comment
Auctions hatch a problem and an industry to solve it

The Internet Fraud Complaint Center logged nearly 50,000 complaints last year and referred nearly 17,000 for legal action. The largest category: auction fraud. And now a crop of companies to settle auction disputes has sprung up.

Internet Retailer Leave a comment

/ Technology

You can get anything you want online

We are seeing a notable increase in subscriptions from three groups—web-only merchants, manufacturers and television direct marketers. All three illustrate how the web merchandising market is broadening and diversifying as more organizations discover the opportunity the web has created.

By Jack Love
Leave a comment
What eBay Gets from Its New Best Friend

eBay has high expectations for how PayPal can help it expand its market—and not just in auctions.

By Peter Lucas Leave a comment
Buy.com’s Blum Takes on Goliath

Nearly a year after buying back Buy.com from its public investors, founder Scott Blum is undertaking an ambitious and aggressive plan to make the online retailer a contender—including starting up Buy.com TV.

By Lauri Giesen
Leave a comment
What a Day for a Daydream

Some online retailers are finding their most successful call center sales reps are people who are passionate about a hobby or a sport. “Sometimes you want them sitting in that chair wishing they were out on the mountain,” says a ski retailer

By Mary Wagner
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