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Featured Stories from April 2002
POS: The missing link in web-enabling stores.
The web has become an important data network for information moving from the stores to headquarters. And the POS terminal is expected to be a key link in that network.
Internet Retailer Post a comment
Into the Dustbin
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The throw-away culture comes to card payments on the web. Single-use card numbers could be the answer to online fraud.
By Andrea McKenna FindlayPost a comment
Dumping the download
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With the novelty of e-mails gone, marketers need to entice consumers to open their e-mails or suffer dismal response rates.
By Herschell Gordon LewisPost a comment
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A Fitting Offer
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The impersonal, self-service web may not seem the best place to sell custom-fit clothing. But some retailers are finding the web suits customers well.
By Mary WagnerLeave a comment
Beyond FAQs
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They’re not really customer service reps—but they play the part on the web.
By Mary WagnerLeave a comment
To Pay or Not to Pay
With the mainstreaming of the web, the one-size-fits-all business model is dead. Nowhere is that truer than in greeting cards.
By Andrea McKenna Findlay Leave a comment
Springtime for dot-coms: Overstock plans an IPO
The long winter in dot-com funding may be over. Pure-play Overstock.com filed for an IPO, following the lead of PayPal’s successful IPO in February.
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10 ways to increase profits
A new study by The E-Tailing Group for the DMA outlines 10 things online retailers are doing to increase their profitability.
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My Virtual Model arrives at a virtual mall
PlusSize.com, a portal featuring women’s clothing size 12 or larger from 40 retailers, is the latest site to deploy the My Virtual Model online clothes fitting technology.
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Commerce Department numbers say e-retailing grew 19% last year
Online retail grew 2.5 times as fast as all retailing lat year, the Commerce Department, reports. Commerce’s numbers are the benchmark against which other researchers measure their numbers.
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A better yardstick for measuring online ads’ effectiveness
A new tool from Jupiter Media Metrix calculates the likely effectiveness of ads within demographics groups—much as TV and radio ad measuring devices do.
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800.com’s number comes up
Electronics retailer 800.com was caught short when the economy weakened and its cash was tied up in holiday preparations.
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Web access is finally looking more like a highway
For the first time in January, the amount of time spent online by broadband Internet access users exceeded that of dial-up modem users. But don’t rush out the heavy pages yet—dial-up connections still outnumber broadband 4-1.
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Look down, look down that endless aisle
Stop & Shop Supermarket Co. is installing web-enabled kiosks from NetGrocer.com to offer items that the stores don’t stock.
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The Case for an Internet Technology Recovery
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The information technology sector, which led us into the recession, will now lead us out of it.
By Jack LoveLeave a comment
Answering questions the instant the online shopper asks them
By Andrea McKenna Findlay
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When searching is no longer enough
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Site search technology has undergone radical changes in the past year—and attracted a new corps of competitors
By Kurt PetersLeave a comment
Telling online customers it’s on the shelf
By Kurt Peters
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Making e-retailing more real
Three technologies have the potential to make online shopping more like real-world shopping: Real-time inventory, Cross-sell and Up-sell, and Live chat.
Internet Retailer Leave a comment
2002 Guide to Fulfillment Products and Services
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