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Featured Stories from January 2002
Chicago-based consultants the e-tailing group fans out to shop 100 web sites quarterly to find out what’s happening on the Internet retailing front. Here’s what the consultants learned about consumer experiences at web sites in their latest survey.
Internet Retailer Post a commentNow more than ever, retailers must find ways to keep their customer data clean, timely and accessible. Here’s how.
By Charles Chung Post a commentHow many ways are there to fight online credit card fraud? About as many ways as there are scams.
By AndreaMcKenna Findlay Post a commentMore Stories
The Internet is the latest weapon in the fight against retail shrink.
By Kurt Peters Leave a commentE-commerce has created a huge demand for image management systems—and new technology is filling it.
By Mary Wagner Leave a commentIf she has her way, My Virtual Model’s Louise Guay will change not just web retailing, but the web itself.
By Kurt Peters Leave a commentThe retail industry may have gotten the best it hoped for this year (flat sales), but online retailers got a nice surprise in their stockings: Consumers bought online beyond expectations.
By Kurt Peters Leave a commentIf successful, Newgistics Inc.’s ReturnValet could raise the bar for the rest of retail by making the effective handling of returns into a competitive edge and could shave as much as 50% off a retailer’s current cost of returns.
Internet Retailer Leave a commentThe Internet sales tax issue just won’t end. Rather than decide the future of taxes on the Internet, Congress and President Bush have delayed making a decision for two years.
Internet Retailer Leave a commentLands’ End and Jos. A. Bank are demonstrating a new formula for successful clothes selling on the web: Provide custom fit without the tedium of waiting for a tailor to serve you.
Internet Retailer Leave a commentPlusSize.com, the e-shopping mall that caters to women size 12 and larger, has launched PlusGuys.com for the big and tall man, featuring links to KingSize Direct, Spiegel, Eddie Bauer, Big Dogs, Lands’ End, J. Crew, Old Navy and Fingerhut, and offering content designed to attract the male shopper.
Internet Retailer Leave a commentWhen consumers showed they weren’t all that wild about buying furniture online, many furniture dot-coms closed up. But now La-Z-Boy, with new modeling technology, is showing there is a role on the web for furniture sellers.
Internet Retailer Leave a commentNo sooner had Federated Department Stores bragged "Putting more categories online underlines our efforts to bring the best of Bloomingdale’s online" than it announced it wouldn’t be bringing the best of Bloomingdale’s—or anything else from Bloomingdale’s—online.
Internet Retailer Leave a commentFor decades, stores have tried to create customer loyalty by offering proprietary credit cards. Now, further evidence that web retailing is becoming more like traditional retailing, but with a twist, Amazon.com has introduced a proprietary credit "card."
Internet Retailer Leave a commentOnce thought suitable only for high-priced, complex products, video product presentation made its debut late last year on EddieBauer.com. And guess what—it’s selling product as low-priced as $18.
Internet Retailer Leave a commentInternet Retailer`s Top 25 list provides a clear picture of the state of the Internet retailing industry. Even a cursory glance at this year’s profiles of the leading on-line merchants leads to one inescapable conclusion.
By Jack Love, Publisher Leave a commentWith simulcast content, ShopNBC TV and ShopNBC.com are demonstrating that electronic retailing really is converging.
By Mary Wagner Leave a commentRetailers ponder polishing up pricing strategies as the web and new software yield real-time data on what the market will bear.
By Mary Wagner Leave a commentInternet Retailer’s Top 25 retailing web sites, with 15 sites to watch.
Internet Retailer Leave a commentSubscribe to the IR
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