/ Technology

American online retailers could not only miss out on a huge market by not figuring out how to sell internationally, but also could find smart overseas retailers stealing their domestic market, warns Nick Ogden, chairman of WorldPay.

/ Technology

No matter how taken with the notion some tech pioneers are, wireless shopping is not something that is going to happen soon, says the latest research.

800.com is a survivor with a strategy that applies old-fashioned retailing concepts to the web: becoming an authorized seller of technology, paying attention to customer service and support and linking up with a chain.

Who would have thought that Lillian Vernon’s mainstream customers would embrace the web? Lillian did—while she was embracing it herself for things like new-product testing.

/ Marketing

Netcentives has field for voluntary bankruptcy at the same time it announced a multi-million-dollar licensing agreement.

In spite of the demise of national same-day delivery services Kozmo.com and Webvan, same-day delivery start-up Ensenda Inc. has had no trouble getting investment money.

/ Technology

Payless Shoe Source has been pleased with the results that its in-store Shoe Finder has produced. It plans to link the service to the web so customers can order out-of-stock items from Payless.com while in the store.

/ Technology

Coca Cola Co.’s purchase of RocketCash was a smart way to get teens to come to the Sprite.com and buy from the merchants there, analysts say.

Mattel’s Barbie.com and WalMart.com are promoting each other’s sites. Some say the deal could be a blueprint for how manufacturers can control information about their products on the web while promoting sales at retail sites.

Snack-foods manufacturer The Keebler Co. is embedding marketing messages in ActiveBuddy’s instant-message answers to customers’ queries. Response rates are three times those for e-mail messages.

/ Technology

Shop.org identifies the Super Shopper, who shops in all three channels of her favorite retailer and spends a lot more than the average shopper in each channel.

/ Technology

The range of predictions for growth in online shopping this holiday season range from 7% to 29%. Why the difference: Some researchers are more optimistic about the economy and the aftereffects of the terrorist attacks than others.

/ Technology

Circle K convenience stores is testing 70 web-enabled kiosks in the Southwest and the Southeast. Customers can use the kiosks to shop, check their e-mail, engage in video conferencing and find maps.

/ Technology

As the holidays approach, Wine.com by eVineyard is beefing up its offerings to spark gift sales. In addition to wine, it has expanded its product line to include wine cellars, custom wine labels and more.

/ Technology

Even a bad economy won’t keep people offline, say researchers. Online buying may enjoy a record year as consumers stay home more to shop and fear to travel, meaning no person-to-person holiday gift delivery.

/ Technology

What sustains us is the commitment we have to one another and the complete faith we have in the future of the Internet as a strategic retailing tool.

When shoppers can’t find you, maybe you need to pay to get their attention. Retailers are adopting a number of techniques for landing high in the search results, including paying for placement and manipulating the data on their web pages so search engines find them faster.