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Previous Slide Next Slide
E-retailers need more than sock puppets and Super Bowl ads to convert shoppers to buyers

E-merchants should demand results from sites where they advertise.

By Chuck Davis Post a comment

/ Technology

Who’s at the top of their game

Recent site rankings show which e-retailers are delivering the goods in their product category.

Internet Retailer Post a comment
The PX enlists the services of the web to extend its already wide reach

Military PX is taking its deep discount online.

By Karen M. Kroll Post a comment
DigiScents builds a business model on trying to make web sites come up smelling like a rose

DigiScents says shoppers will follow their noses to the checkout aisle.

By Andrea McKenna Findlay Post a comment

More Stories

How retailers are using web auctions to let customers help them set prices

Selling to the highest bidder is helping e-retailers set prices.

By Mary Wagner Leave a comment
How targeted marketing can help online retailers land the big one

Contextual marketing is hopping behind the wheel of results-driven online marketing plans.

By Rick Markley Leave a comment
The new eCRM systems keep tabs on customer’s purchases, wherever they occur

New technology lets Internet retailers know what customers are buying, and where.

By Peter Lucas Leave a comment
Printing technology plays the match-maker for greeting cards and online gifts

4YourSoul uses printer technology to ship cards with gifts.

By Rick Markley Leave a comment
Amazon looking to shape up

Amazon.com is closing a Georgia distribution center and looking to make all its product offerings contribute to the profitability goal.

Internet Retailer Leave a comment
Ashford’s CEO brings the focus of a concert pianist to online luxury retailing

Ashford.com’s Kenny Kurtzman is out to defy the dot-com odds.

By Rick Markley Leave a comment
PlanetRx exits retail for high-tech drugs

PlanetRx’s decision to leave retailing leaves Drugstore.com as the last major pure-play in that sector.

Internet Retailer Leave a comment
The toy business becomes less fun for the pure-plays

Click-and-mortar toy stores and the Amazon.com/ToysRUs partnership may be a signal that play time is over for pure-play toy sellers.

Internet Retailer Leave a comment
Lucy.com becomes just plain Lucy

After failing to make its mark online, Lucy.com pulled the plug on its web site in favor of selling exclusively from a New York shop.

Internet Retailer Leave a comment
Wal-Mart goes the kiosk route

Wal-Mart is installing gift-registry kiosks in all its stores before June. But the company is mum on whether the kiosks will be upgraded to handle web orders.

Internet Retailer Leave a comment
Webvan’s two deals may be too late

Webvan cut a deal to sell PetsMart pet supplies and offer online coupons, but analyst fear these moves will not be enough to invigorate the struggling online grocer.

Internet Retailer Leave a comment
Desperately seeking a market

After wandering aimlessly for 10 years, stored-value smart cards may have found their place in the sun on the Internet.

Internet Retailer Leave a comment
Laid off and looking

Retail-lated Internet jobs ranked fourth highest in layoffs for January, accounting for 14% of all jobs lost that month.

Internet Retailer Leave a comment

/ Marketing

Internetretailer.com’s New Look

We proudly announce the complete redesign of Internetretailer.com, where speed, editorial content, search capability and many new features are just part of this valuable resource.

By Jack Love Leave a comment
Big stores and low scores

One study shows that click-and-mortar retailers are struggling with customer service responsiveness, with some of the biggest stores scoring the lowest.

Internet Retailer Leave a comment
Pick a Path

Customers are coming across the channels in droves. And with these inter-channel barriers falling fast, online retailers must be ready to serve their customers regardless of how they arrive.

By Andrea McKenna Findlay Leave a comment
Missing the Mark

The unsinkable dot-com model had water gushing in from more leaks than it could plug this past year. But why did so many financial analysts fail to spot the ominous iceberg and fail to broadcast an S.O.S.?

By Mary Wagner Leave a comment
And the winner is...

Fast off the line, the new-economy entrepreneurial retailers were winded in 2000. Now, the slow-and-steady chains are setting the pace in online retailing, bringing the power of their brands and infrastructure to the web.

By Mary Wagner Leave a comment

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