Web Design '09 Conference Speakers
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Carol Farnsworth, Senior Director Customer Experience Research, Keynote Systems, Inc.
Carol Farnsworth has been conducting usability research for more than 10 years, most recently focusing on quantitative/qualitative usability research on web sites. Her expertise is in customer interface design and customer experience research and evaluation Prior to Keynote, Carol taught usability methods and testing courses at Stanford University and was on the faculty in the university's Information/Web Technology Department. |


