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Tech vendors move toward more multi-channel retailing systems
Description: When Micros Retail emerged last month as the new common name for three sister units of Micros Systems Inc.Datavantage, CommercialWare and eOne Groupit coincided with a trend toward more multi-channel functionality in retail technology designed to manage data across web, store and contact center channels.
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Broadband to reach one third of U.S. households by 2005, says eMarketer
Description: Broadband to reach one third of U.S. households by 2005, says eMarketer Broadband Internet will reach about one-third of U.S. households by 2005, according to new research from
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CoolSavings Reports Net Income and Positive Cash Flow from Operations for Second Quarter of 2003
Description: Article from Internet Retailer
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Beyond.com expands online offering into Shopping Mall.
Description: Beyond.com expands online offering into Shopping Mall. E-commerce service provider Beyond.com, which also sells software and hardware products online to consumers and other
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eGain Experiences Continued Momentum for Latest Release of Customer Service Software Suite
Description: Existing and New Customers Use eGain Service 6 for Scalable Customer Service and Integrated Service Fulfillment at Reduced Cost of Ownership
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BLISS EXPANDS COMMERCIALWARE PARTNERSHIP
Description: Spa and Beauty Product Company Adopts CommercialWare`s Retail Software Solution to Support Cross-Channel Operations for its Rapidly Expanding Spa and Retail Locations
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Famous Footwear steps up multi-channel sales with web analytics
Description: Famous Footwear steps up multi-channel sales with web analytics With rising competition from pure-play online shoe retailers, Famous Footwear is using web analytics to monitor
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Stocking the shelves
Description: A measure of the webs impact on retailing has been the amount of online shopping taking place. And while that is certainly one way to look at the web, another measure of the pervasiveness of the web in the retail industry is to look at the opposite end of the processthe sourcing of merchandise. In that part of the industry, the web is having far greater impact than it has on the selling of goods.
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Retail supply chain vendor TradeCard gets $10 million equity financing
Description: Retail supply chain vendor TradeCard gets $10 million equity financing Web-based retail industry supply chain transaction processor TradeCard Inc. has received $10 million in
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U.S. leads, but global retailers are taking to RFID, report says
Description: U.S. leads, but global retailers are taking to RFID, report says While the RFID initiatives of Wal-Mart Stores Inc., Target Corp. and Best Buy Co. Inc. have gotten all the
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New wine sellers group pushes for cross-state Internet sales
Description: New wine sellers group pushes for cross-state Internet sales In an effort to expand the market for cross-state wine sales, a group of e-retailers and other direct merchants has
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L.L. Bean nips and tucks site personalization
Description: L.L. Bean nips and tucks site personalization L.L. Bean keeps buildingboth online and off. As part of a broader multi-channel plan, L.L. Bean may open as many as five new stores
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Polo Ralph Lauren brings interactive window shopping to Chicago
Description: Polo Ralph Lauren brings interactive window shopping to Chicago Polo Ralph Lauren today launched interactive window shoppingin which customer can shop from outside the store
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EXE gets a new president
Description: EXE gets a new president EXE Technologies Inc., a provider of supply chain software, has named Joe Cowan as president and CEO. The company reported that Ken Powell has resigned
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Best Buy, Sharper Image, L.L. Bean share growth strategies at Shop.org
Description: Best Buy, Sharper Image, L.L. Bean share growth strategies at Shop.org Although online retailers cant name a single formula for maintaining growth as retail competition
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AOL posts best conversion rate among four search engines, new index finds
Description: AOL posts best conversion rate among four search engines, new index finds Across natural and paid search, AOL Search generated the best median conversion rate of four top search
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Industry Issues & Trends: Page 244
Description: E-Retailers
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Web sales reaching toward a third of Coldwater Creeks sales
Description: Web sales reaching toward a third of Coldwater Creeks sales In another case of e-commerce taking a bigger chunk of multi-channel sales, third quarter online sales at womens
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Buy it on PC--or TV
Description: Ten years ago, shopping online was just a gleam in the eyes of a few visionaries: today, shopping via PC has become a cultural mainstay. Fast-forward another 10 years, and shopping on the Internet will likely be more prevalent than everpartly because the PC has been joined by the television as a place to buy.
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PHILIPS SONICARE SELECTS VENDARIA ON-LINE MERCHANDISING TOOLS TO INTRODUCE NEW ELECTRIC TOOTHBRUSH
Description: Article from Internet Retailer
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KB Toys acquires additional eToys assets
Description: KB Toys acquires additional eToys assets KB Toys has acquired additional assets of eToys, including the URL, logos, trade names and trademarks for $3.35 million as part of eToys
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Former BlueLight CEO joins CommerceHub board
Description: Former BlueLight CEO joins CommerceHub board Former BlueLight.com CEO Mark Goldstein has joined the Board of Directors at CommerceHub, the Clifton Park, N.Y.-based company that
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A not-so super day for Web ads
Description: A sock puppet singing the praises of Pets.com took home the trophy for best Super Bowl ad by an Internet retailer. But other Web businesses plunking down $2.2 million for 30-second spots didnt even play in the same league, and that leaves analysts questioning whether the mass audience is the right place for tightly niched e-commerce.
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Martha Stewart gushes over response to new web site
Description: Martha Stewart gushes over response to new web site Martha Stewart Living Omnimedia reported online revenue of $3.53 million in the first quarter, up nearly 20% from $2.95
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WEBMETHODS LINKS THE SUPPLY CHAIN WITH DEMAND-DRIVEN SOLUTIONS
Description: Leverages Industry-Leading Service-Oriented Architecture and Business Activity Monitoring Capabilities to Bring New Levels of Adaptability and Predictability to Demand Fulfillment and Sales & Operations Planning
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Online marketing kicks into high gear, a Coremetrics study reports
Description: Online marketing kicks into high gear, a Coremetrics study reports Online marketing is having a significant impact on traffic to retailers web sites as the Christmas shopping
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Expanded Charge-back Liability Protection For Online Retail
Description: What Every Merchant Needs To Know About Payer Authentication
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Quick fixes can make big differences in web site performance
Description: Quick fixes can make big differences in web site performance A new report from Forrester Research says online retail sites dont always have to spend big bucks and lots of time
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Manugistics Announces Third Quarter Fiscal 2006 Results
Description: Article from Internet Retailer
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Outsourced fulfillment company AB&C Group hires a new president
Description: Outsourced fulfillment company AB&C Group hires a new president AB&C Group, a vendor of outsourced direct response processing, call center and fulfillment services for
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AMAZON SELECTS NEXTLINX TO HELP CLASSIFY PRODUCTS AND DETERMINE LANDED COSTS FOR SHIPMENT TO MORE THAN 40 COUNTRIES
Description: Article from Internet Retailer
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E-retailers will offer special promotions on the Monday after Thanksgiving
Description: E-retailers will offer special promotions on the Monday after Thanksgiving In anticipation of a surge in sales on Cyber Mondaya term coined this year by the National Retail
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MERCURY PAYMENT SYSTEMS ADDS NEW SECURITY FEATURE TO GIFT CARDS FOR EDIBLE ARRANGEMENTS
Description: Improved security in time for holidays
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How Sheetz c-stores control inventory with web-based POS
Description: How Sheetz c-stores control inventory with web-based POS Soon after a customer at a Sheetz Inc. c-store purchases a freshly made turkey sandwich, executives at headquarters can
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SmartBargains.com launches membership club SmartShoppers
Description: SmartBargains.com launches membership club SmartShoppers Online, off-price retailer SmartBargains.com has launched a membership club. The service, for an annual fee of $9.95,
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Della & James Walk Down The E-Commerce Aisle With A Number Of New Partners
Description: Della & James Walk Down The E-Commerce Aisle With A Number Of New Partners Della & James, the online gift registry, today announced it raised $45 million from Amazon.com, The
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American Signature HomeTM selects Buyer`s Toolbox PRO for Merchandise Planning down to Class by Location
Description: Article from Internet Retailer
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Web-based research is creating challenges for call center agents
Description: Web-based research is creating challenges for call center agents The amount of product information on the web has created new challenges for call center reps who must educate
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Online credit card scam hits 100,000 accounts, but no payments get through
Description: Online credit card scam hits 100,000 accounts, but no payments get through In a wake-up call for online merchants, a recent credit card scam resulted in more than 60,000
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Strategies and Profiles: Page 162
Description: Hewlett-Packard BestBuy.com LaGarde CEO GNC IPO CEO AdBrite FordDirect PFSweb IR2006
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Qsent CTO Joins Fraud Prevention Board
Description: Article from Internet Retailer
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Net Shoppers Just Say 'Nyet' to Taxes
Description: Net Shoppers Just Say 'Nyet' to Taxes Nearly 60% of consumers say they would make fewer online purchases if they had to pay sales tax, according to a new survey by BizRate.com
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ON Technology Announces New Handheld Device Capabilities at National Retail Federation (NRF) Conference
Description: ON iCommand V3.0 Enhances Security, Reliability and Flexibility for Pocket PC Handheld Devices, Including RFID Devices, Based on Retail Industry Needs and Trends
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E-mail response times spike, shopping time shrinks, says study of 100 sites
Description: E-mail response times spike, shopping time shrinks, says study of 100 sites In spite of the buckets of attention that online customer service gets, response time to e-mail
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Fraudulent clicks equal 13.7% of all clicks, says new index
Description: Fraudulent clicks equal 13.7% of all clicks, says new index Online click fraud, broadly defined as repeated clicking on a pay-per-click link with no intention of purchasing
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Retailers build multi-channel systems in stages
Description: Retailers build multi-channel systems in stages Many retailers see their networked e-commerce system as a marketing and merchandising tool that can build sales and brand
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Survey Gives Web Retailing the Edge
Description: Survey Gives Web Retailing the Edge Consumers give Internet retail sites high marks in key areas of shopping, but lower ratings than traditional stores in customer service and
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Endeca enters the search engine optimization business
Description: Endeca enters the search engine optimization business Guided search and navigation technology provider Endeca Technologies is looking beyond site search to web search. Its added
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Online retailers hope to extend their reach through c-store kiosks
Description: Online retailers hope to extend their reach through c-store kiosks A growing number of e-retailers are signing up to sell through in-store kiosks in retail chains such as
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Velosel and Transora Enable Collaboration between Retailers and Manufacturers
Description: Velosel to deliver a production-ready CPIM solution compatible with Transora`s Global Data Synchronization Network
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