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Sudden action: How FreshDirect alerted customers of a delivery interruption
Description: Sudden action: How FreshDirect alerted customers of a delivery interruption When an unexpected problem rendered it unable to fulfill 3,200 next-day orders on time, online grocer
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Fraud losses will grow in step with sales this year, CyberSource projects
Description: Fraud losses will grow in step with sales this year, CyberSource projects Dollar losses from e-commerce fraud will grow 18% this year over last to $3.6 billion, reports the ninth
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FedEx sets up for Amazon`s delivery of 250,000 Harry Potter books
Description: FedEx sets up for Amazon`s delivery of 250,000 Harry Potter books FedEx Corp. will deliver to customers` homes 250,000 copies of "Harry Potter and the Order of the Phoenix"
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How Giant Retail Stores uses the web to manage electronic phone cards
Description: How Giant Retail Stores uses the web to manage electronic phone cards With customer demand rising for a growing number of stored-value phone cards, convenience-store chain Giant
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COMMERCIALWARE ANNOUNCES CWDIRECT 8.0
Description: Latest Version of Cross-Channel Retail Solution Includes Integration with the QuickAddress Pro, Newgistics SmartLabel; Enables Retailers to Improve Call Center Efficiency, Address Consumer Credit Needs
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How the web helps Mountain Equipment scale new multi-channel heights
Description: How the web helps Mountain Equipment scale new multi-channel heights Not every retailer needs to have massive economies of scale or a big name brand to use the web to achieve
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How the web makes sales cross-training a realistic goal for Circuit City
Description: How the web makes sales cross-training a realistic goal for Circuit City Circuit City Stores Inc. will use its e-learning system to cross-train store sales personnel to become
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I4 Commerce and CyberSource Bring `Bill Me Later(R)` to Merchants Seeking Higher Sales and Lower Costs Through Expanded Payment Choice
Description: Article from Internet Retailer
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MessageMedia Announces First Quarter Revenues Increased 8% Over Prior Quarter and 25% from Prior Year
Description: Article from Internet Retailer
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Consumer Reports poll shows high satisfaction with online shopping
Description: Consumer Reports poll shows high satisfaction with online shopping A post-holiday online survey from Consumer Reports shows that 93% of web users who did some holiday shopping
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Retail Forward Names New Executive Vice President of Consulting
Description: Article from Internet Retailer
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Ritz Interactive expands into the electronic market
Description: Ritz Interactive expands into the electronic market Irvine, CA-based Ritz Interactive, known for its photography and boating sites, is expanding further, the company announced
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comScore Networks and Siebel Systems to Enhance Marketing Applications with Insight into Consumers Online Purchasing Behavior
Description: Article from Internet Retailer
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Another supermarket chain pilots the Endless Aisle
Description: Another supermarket chain pilots the Endless Aisle The Penn Traffic Co., which operates 218 supermarkets in Ohio, West Virginia, Pennsylvania, upstate New York, Vermont and New
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Smart Online acquires e-commerce storefront provider iMart
Description: Smart Online acquires e-commerce storefront provider iMart Smart Online Inc., a software provider for small and medium-size businesses, has acquired iMart Corp., a provider of
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Technology helps e-retailers keep up with expectations
Description: OK, you got the order. Now what? The question is both rhetorical and practical for e-retailers, much the same as it was for catalogers before the Internet came along. Always important, order fulfillment has taken on epic significance since retailers began selling on the web.
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What Harry & Davids IPO papers say about its e-commerce base
Description: What Harry & Davids IPO papers say about its e-commerce base E-commerce accounted for 17%, or about $59 million, of Harry & Davids direct marketing sales in fiscal 2005, the
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Industry Issues & Trends: Page 57
Description: UPS IAC CEO RichFX HighJump CEO OneUpWeb IBM AG
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Argos Selects Retek as its Core Merchandising Solution
Description: Article from Internet Retailer
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Interwoven Announces Third Quarter 2005 Results
Description: Revenues of $43.9 Million; Non-GAAP Profit of 7 Cents Per Share; 70 New Customers
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Barnes & Noble web sales grew 7.8% in Q1, companywide sales up 22%
Description: Barnes & Noble web sales grew 7.8% in Q1, companywide sales up 22% Sales at Barnes & Noble.com reached $115 million in the first quarter, up 7.8% from $106 million in the same
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iTunes crosses the 150 million download threshold
Description: iTunes crosses the 150 million download threshold Apple Computer Inc.s iTunes online music center has sold 150 million songs since it launched 18 months ago, Apple reported
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Web analytics shine a light on Select Comforts search ROI
Description: Web analytics shine a light on Select Comforts search ROI Mattress manufacturer Select Comfort was getting online sales from its paid search listings on Google and Overture, but
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PayPal Announces "PayPal Web Services"
Description: Suite of New PayPal APIs Enables Merchants and Developers to Automate Interaction with the PayPal eCommerce Platform
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Chip Cards Safest For Web Shopping, Consumers Believe
Description: Chip Cards Safest For Web Shopping, Consumers Believe Consumers are more likely to view smart cards as a safe vehicle for Internet shopping as compared to credit cards without a
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Wine.com uncorks customer demographics
Description: Wine.com uncorks customer demographics Although it isnt breaking out actual sales, Wine.com is saying more about its frequent shoppers and their choice of wines. About 58% of
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GNX and Manugistics roll out their CPFR offering
Description: GNX and Manugistics roll out their CPFR offering Based on successful tests, GlobalNetXchange and Manugistics Group Inc. are rolling out a CPFR product to GNXs member retailers
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Advant-e Announces GroceryEC.com Performance for the First Nine Months of 2002
Description: Article from Internet Retailer
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Fingerhut becomes un-Federated
Description: When Federated Department Stores Inc. bought Fingerhut Cos. Inc. in 1999 for $1.7 billion, the rationale seemed sound, even though the fit between the upscale Federated and middle market Fingerhut raised eyebrows. In the dot-com frenzy, some companies believed they had to do anything to get online. Fingerhut had a web site and, from its catalog background, a fulfillment operation. Federated did not.
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FINDWHAT.COM ANNOUNCES RECORD FOURTH QUARTER RESULTS
Description: Article from Internet Retailer
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Newegg cracks the $1 billion club
Description: Newegg.com credits a focus on customer service with helping double sales last year to $1 billion. We like to think of ourselves as the Nordstrom of the online computer and consumer electronics category, meaning we want to offer the best in customer service, says Howard Tong, vice president of marketing.
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Global Payments Announces First Quarter Results For Fiscal 2002
Description: Article from Internet Retailer
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REI hires a new head of information services
Description: REI hires a new head of information services Recreational Equipment Inc., a retail cooperative selling outdoor gear and clothing, has named Jeff Zon vice president of information
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Customer loyalty is one by-product of a convenient returns policy
Description: Customer loyalty is one by-product of a convenient returns policy A convenient returns policy can translate into more loyal customers and increased sales for online retailers,
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A BIG WEBSITE FOR SOME SMALL APPLIANCES
Description: Article from Internet Retailer
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Image management solution saves time and cost at eStyle
Description: Image management solution saves time and cost at eStyle When San Francisco-based maternity and baby gear e-retailer eStyles product images grew into the hundreds, individual
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RightNow Showcases Top Internet Retailers With `See the Light` Initiative
Description: Company Helps Online Merchants Deliver a Superlative Customer Experience Across All Channels While Significantly Reducing Contact Center Costs
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NEW E-BUSINESS SOFTWARE INDUSTRY THRIVES IN DOWN MARKET
Description: Article from Internet Retailer
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Andale Gains Momentum, Online Business Sellers Rapidly Adopt New Service
Description: Article from Internet Retailer
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Accertify Chooses Experians Fraud Prevention Tool to Fight Online Fraud and Expedite Merchants Order Review Process
Description: Accertifys InterceptasTM solution integrates Experians Credit Card Verification authentication tool
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Shoe Carnival Selects Oracles ProfitLogic Retail Profit Optimization Solution to Increase Store Sales Productivity and Profitability
Description: National Footwear Retailer Partners with Oracle to Better Manage Inventory and Provide Customers with Fresher Merchandise in Season
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Customers & Marketing: Page 154
Description: eBays YUB.com 3-D LinkShare inStore
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Alloy appoints a new CFO
Description: Alloy appoints a new CFO Generation Y marketing and media company Alloy has named Gary Yusko, formerly executive vice president of financial operations at Westwood One, as its
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YTD online sales are up 28% over last year, comScore reports
Description: YTD online sales are up 28% over last year, comScore reports Through Aug. 18, consumers had spent $24.9 billion online in retail goods and event tickets, up 28% over last years
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Miva Corporation Announces Release of Miva Merchant 5
Description: New Features Offer Groundbreaking Store Morph Technology (SMT), Improved SQL Database and Unprecedented Design Flexibility for Web Hosting Firms and Online Merchants
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Retail Industry Enhances Customer Service with eQuality Solutions from Witness Systems
Description: Article from Internet Retailer
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Dell.com slips to No. 3 among hardware manufacturers
Description: Dell.com slips to No. 3 among hardware manufacturers Reflecting its overall fortunes, Dell Inc.s web site has slipped to No. 3 among online destinations for hardware
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Peapod delivers the fastest load time across multiple connections
Description: Peapod delivers the fastest load time across multiple connections Across all connection modes Peapod delivers the fastest connection time of the webs top 50 retailers, says
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More of the same as online holiday buying grows 24% so far, comScore says
Description: More of the same as online holiday buying grows 24% so far, comScore says In the closely watched holiday shopping season, no sales are more measurable than online sales. Thus
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Oneupweb rolls out a marketing analytics product
Description: Oneupweb rolls out a marketing analytics product Search engine marketing company Oneupweb is getting ready to roll out a marketing analytics tool that lets retailers and
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