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WishClick And Sharper Image Team Up Description: WishClick And Sharper Image Team Up WishClick Inc., the personal gift registry, and The Sharper Image, a leading specialty gift retailer, today announced a partnership that
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WalMart.com and Hallmark team up with a new photo and card service Description: WalMart.com and Hallmark team up with a new photo and card service WalMart.com has started offering digital cards from Hallmark Cards at the photography section of its web site.
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Oracle Unveils RFID Capabilities for Warehouse Management Description: New RFID Platform Facilitates Compliance With Wal-Mart and Department Of Defense RFID Mandates
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Search engine marketing to grow at slower pace, study says Description: Search engine marketing to grow at slower pace, study says Growth in search engine marketing will cool off this year following last years surge, but will continue to offer
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Strategies and Profiles: Page 182 Description: Wal-Mart.com
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Best Buy moves back into the top online consumer electronics spot Description: Best Buy moves back into the top online consumer electronics spot Best Buy Co. Inc. reclaimed its leading spot among online sellers of consumer electronics in June, after being
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GIVEX, PROGRESSIVE SOFTWARE TO INTEGRATE GIFT CARD AND LOYALTY APPLICATION Description: Article from Internet Retailer
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Investment Kit Peddled Through Amazon.com Description: Investment Kit Peddled Through Amazon.com E*Trade Group Inc., will offer a special retail product through Seattle-based online retailer Amazon.com that will allow consumers to
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After CAN-Spam, next step is authentication technology, says Digital Impact Description: After CAN-Spam, next step is authentication technology, says Digital Impact In the midst of a growing spam problem, one of the worlds largest e-mail service providers is
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IMRA Introduces Web-based RFID Course Description: Article from Internet Retailer
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Redcats promotes two top execs and brand managers Description: Redcats promotes two top execs and brand managers Direct marketer Redcats USA has named two executives to be in charge of some of its most well known catalog and e-commerce
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Online fraud: Keeping ahead of the bad guys Description: Although the percent of online orders lost to fraud has been steadily decreasing, to 1.4% in 2006, the value of fraudulent orders, projected to hit $3 billion this year, continues to rise along with the overall growth of retail e-commerce, CyberSource Corp. reports in its 8th Annual Online Fraud Survey. A big challenge for retailers is trying to catch as many fraudulent orders as possible without rejecting too many good ordersand without breaking their fraud management budgets. 20% of merchants plan to increase their staffs that review orders manually, while 37% are using 5-9 fraud-prevention tools, such as IP geolocation, order-velocity monitoring and address verification.
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Buy.com founder buys buy.com Description: Buy.com founder buys buy.com Aliso Viejo, CA-based buy.com Inc., an online retailer that sells discount electronics, books office supplies and other products, is merging with
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MLB Advanced Media takes over 95% of Tickets.com Description: MLB Advanced Media takes over 95% of Tickets.com MLB Advanced Media LP, the Internet arm of Major League Baseball, has acquired ownership of 95% of the issued and outstanding
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Site shines light on product reviews and reviewers Description: Site shines light on product reviews and reviewers With what are now nearly 700 categories of review, the recently launched Viewpoints.com is aiming to be the most comprehensive
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Risky business: Retailers learn tough lessons on how to use web-based hiring systems Description: Some retailers are learning the hard way to trust web-based hiring management systems. Like the store manager who trusted his gut over the system and hired someone who stole $400 in food from the deli. The store manager learned the hard way to trust the system, says Katherine Jones, managing director of Aberdeen Groups human capital management practice and author of the recent study, Managing the Hourly Workforce. He said afterwards that he would never argue with the system again.
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MSN moves into the comparison shopping arena Description: The battle for comparison shoppers is becoming a lot more competitive. Not only did the granddaddies of comparison sitesShopzilla and Shopping.comget rich new parents this summer, but now Microsoft wants in on the game. In August, Microsoft re-launched MSN Shopping as a comparison shopping engine and formed an alliance with Shopping.com.
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Toysrus.com and Amazon.com tackle the specialty-learning toy category Description: Toysrus.com and Amazon.com tackle the specialty-learning toy category Toysrus.com and Amazon.com are launching Imaginarium, a co-branded specialty and learning toy store at
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Radio Beacon helps Canadian Book Depot Spread the Word Description: RADIO BEACON WMS provides Canada`s newest online book retailer with a competitive advantage through on-demand delivery capability and Web-based customer service tools
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LivePerson Technology Provides Real-Time Sales Assistance for Online Customers of HPs Imaging and Printing Solutions Description: Article from Internet Retailer
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Customers & Marketing: Page 325 Description: AOL
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Line56Live! New York E-Business Conference Focuses on Retail Strategies Description: Article from Internet Retailer
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Netkey Upgrades Industry Leading Kiosk Software Suite Description: Article from Internet Retailer
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RIGHTNOW 6.0 ADVANCES MULTI-CHANNEL CUSTOMER SERVICE WITH PROACTIVE COMMUNICATIONS Description: With More Than 200 New Enhancements, RightNow Service Increases Agent Productivity; RightNow Outbound Leverages Customer Data for Proactive Service and Marketing Communications
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20 states pass legislation to support online sales tax collection Description: 20 states pass legislation to support online sales tax collection Twenty states have passed sales tax legislation to support the Streamlined Sales Tax and Use Agreement, a
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Customers & Marketing: Page 91 Description: NRF FTD.com ShopLocal CEO
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Industry Issues & Trends: Page 187 Description: Wal-Mart, FTC SOP FTC AMR
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Consumers like p2p payments for e-auctions, but little else, Jupiter says Description: Consumers like p2p payments for e-auctions, but little else, Jupiter says Person-to-person payments are a cornerstone of online auctions; 75% of eBay auctions listed in the
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As store sales hit the brakes, retailers look for holiday cheer online Description: This years holiday shopping season wont be a sleigh ride through the park for retailers overall, but merchants in the online channel will have much to cheer, market forecasters are saying.
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Fitting a moose onto a computer desktop Description: Fitting a moose onto a computer desktop Like any merchant, outdoor apparel and gear retailer Moosejaw Mountaineering and Backcountry Travel Inc. would like to stay in touch with
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ChannelAdvisor Meets Growing Demand for Advanced Marketplace Management Software Description: Article from Internet Retailer
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Alternative payments boost big-ticket orders at Newegg.com Description: Alternative payments boost big-ticket orders at Newegg.com Newegg.com is reporting early positive results for its fledgling private label credit card and deferred payments
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Systemaxs web sales grew 19% in the first quarter Description: Systemaxs web sales grew 19% in the first quarter Systemax Inc., parent of TigerDirect.com, reported Internet sales for the first quarter of 2007 of $238 million, up 19% from
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Advance Auto Parts chairman, president and CEO resigns Description: Advance Auto Parts chairman, president and CEO resigns Michael N. Coppola, chairman, president and CEO of Advance Auto Parts Inc., a retailer of automotive aftermarket parts,
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Drugstore.coms loyalty program sheds light on what sells with what Description: Drugstore.coms loyalty program sheds light on what sells with what Drugstore.com experimented with a variety of promotions and offers before institutionalizing a personalized
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Lycos Shop holiday traffic up 250% Description: Lycos Shop holiday traffic up 250% Terra Lycos, a global Internet network, announced that traffic to Lycos Shop for the 2000 holiday season from mid-November through December
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Q2 web sales drop 62% for timepiece and gifts retailer Odimo Description: Q2 web sales drop 62% for timepiece and gifts retailer Odimo Having sold off Diamond.com to Ice.com in May, e-commerce sales for Odimo Inc. dropped 61.7% in the second quarter to
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FurnitureFan's strong growth Description: FurnitureFan's strong growth The web-based marketing service FurnitureFan Inc., is enjoying explosive growth, including a 300% increase in page views and a 72% increase in unique
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PCConnection.com seeks new ways to connect computer buyers and sellers Description: PCConnection.com seeks new ways to connect computer buyers and sellers PC Connection Inc. is planning a virtual trade show. Scheduled for a launch later this month on
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Valentine`s Day traffic blooms for flowers and greeting cards sites Description: Valentine`s Day traffic blooms for flowers and greeting cards sites Valentine`s Day created a boom in traffic to flowers and greeting card sites in the past week, according to
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Moneris Solutions U.S. Group Announces Agreement With DXStorm To Deliver Multi-Currency Payment Solution Description: Relationship Enables Online Merchants to Process Credit Card Transactions in Multiple Currencies
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Customers & Marketing: Page 277 Description: CRM AMR FTD.coms WalMart.com EBags
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Channel Intelligence gets $15 million in a new investment Description: Channel Intelligence gets $15 million in a new investment Internet Capital Group Inc. has invested $15 million for a 40% interest in Channel Intelligence, which provides
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E4X, INC. AND PAYMENTECH PROVIDE A COMPLETE MULTI CURRENCY SOLUTION FOR ONLINE CREDIT CARD PROCESSING Description: Article from Internet Retailer
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An alternative approach to analytics Description: An alternative approach to analytics Web retailers are finding new and different uses for their analytics programs, including using the application as a major tool to drive
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Retailers learn to trust web-based hiring systems, sometimes the hard way Description: Retailers learn to trust web-based hiring systems, sometimes the hard way When a grocery store manager decided to override his chains web-based hiring management system to hire
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Hewlett-Packard hires former BestBuy.com executive Sam Taylor Description: Hewlett-Packard hires former BestBuy.com executive Sam Taylor Hewlett-Packard Co. has named former BestBuy.com executive Sam Taylor as senior vice president of HP online sales,
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REI CLIMBS TO NEW HEIGHTS WITH MARKETMAX Description: Article from Internet Retailer
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Will program e-retailing sites for food Description: While the layoffs among dot-coms have been widely reported, two studies last monthone by Getzler & Co. of New York and the other by Challenger, Gray and Christmas of Chicagoreported that retailers account for the bulk of layoffs. In the Getzler study, 52 of 119 b2c companies with layoffs were in retailing. Most were responding to the new dash of realism that skittish investors brought to the market. While some of the layoffs were the result of the completion of projects, most were the result of companies downsizing or going out of business.
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With new site search, conversion rates rise 40% at CableOrganizer.com Description: With new site search, conversion rates rise 40% at CableOrganizer.com CableOrganizer.com, which sells cable, wire and equipment management solutions, reports product searches on
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