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New product and new features boost sales at OmahaSteaks.com Description: New product and new features boost sales at OmahaSteaks.com Sales at Omaha Steaks International Inc.s OmahaSteaks.com this year are running well ahead of last year as the
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GERS Retail Systems Adds Five Retailers to Roster Description: Apparel, specialty retail, home fashions, and home furnishings retailers choose GERS solutions to improve productivity, profitability, and potential for growth
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ALASKA FUR GALLERY OFFERS NEW CUSTOMER SERVICES WITH CYBERTOTEMS Description: Article from Internet Retailer
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Sharper Images web sales grow 35% in August while total sales are up 16% Description: Sharper Images web sales grow 35% in August while total sales are up 16% Augusts Internet sales at Sharper Image Corp. increased 35% to $6.2 million from last August`s $4.6
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Streaming audio is the next music frontier, head of MP3 says Description: Streaming audio is the next music frontier, head of MP3 says The internet has radically changed the way music is sold and distributed--but the changes are not over yet, Michael
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Digital River Signs Circuit City Stores as an Online Retailer for its Downloadable Software Catalog Description: Article from Internet Retailer
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Fulfillment & Returns: Page 15 Description: COO MTV URGE PayPal CyberSource CrossCheck TransFirst PayPal Build-A-Bear
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Golfsmith.com becomes the pro shop at ESPN.com Description: Golfsmith.com becomes the pro shop at ESPN.com ESPN.com, a sports content site that averages more than 18 million monthly unique visitors, has named Golfsmith.com, the online
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Improvement Direct finds a home for new bid management system Description: Improvement Direct finds a home for new bid management system A new bid management system is giving Improvement Direct Inc. better control over its search engine marketing
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More Americans buying on the web, but cautious about discretionary spending Description: More Americans buying on the web, but cautious about discretionary spending According to the American Express Retail Index, more consumers are turning to the Internet to save
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How outsourcing helps Wilsons cut costs with more effective web site Description: How outsourcing helps Wilsons cut costs with more effective web site When Wilsons Leather realized after the holidays last year that its old web site lacked the pizazz to attract
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M-commerce is alive and well at Amazon--and providing more than just sales Description: M-commerce is alive and well at Amazon--and providing more than just sales M-commerce may seem to most of the world to be moribund, but not to Amazon.com. Amazon has 500,000
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New Look slashes product design-to-delivery process to 6 weeks Description: New Look slashes product design-to-delivery process to 6 weeks When it comes to retailing apparel fashions, the time that elapses between product design and store deliveries can
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Operon Partners acquired eMarket Holdings Description: Operon Partners acquired eMarket Holdings Operon Partners Inc., an e-business services company in Gaithersburg, Md., has acquired eMarket Holdings of Stamford, Conn. for an
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Cross-channel strategy drives sales, squeaks out a profit at 1-800-Flowers Description: Cross-channel strategy drives sales, squeaks out a profit at 1-800-Flowers A strong cross-channel strategy drove record sales of $115.4 million at 1-800-Flowers.com in its third
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PhotoChannel Signs Agreement with Leading Prepaid Services Provider Description: Retailers utilizing PhotoChannel and InComm® Fastcard® services can offer their customers prepaid card services with online redemption
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Pier 1 posts an 11% increase in first half web sales Description: Pier 1 posts an 11% increase in first half web sales Pier 1 Imports Inc. generated slightly higher e-commerce numbers for the second quarter vs. a year ago. Pier 1, No. 299 in
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Affiliate shoppers earn more and spend more than typical online shoppers Description: Affiliate shoppers earn more and spend more than typical online shoppers Consumers who click on affiliate links frequently spend more and represent a more qualified demographic
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Seeking acquisitions, Imaginova hires a corporate development chief Description: Seeking acquisitions, Imaginova hires a corporate development chief New York-based Imaginova Corp., which operates e-commerce sites OrionTelescopes.com, LiveScienceStore.com and
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Labor shortage in Indias call centers could hurt service, Gartner says Description: Labor shortage in Indias call centers could hurt service, Gartner says Online retailers that outsource customer service or marketing to call centers in India could soon face
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Amazon.com to Open Customer Service Center in Kennewick, Washington Description: Article from Internet Retailer
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Industry Issues & Trends: Page 212 Description: ISP, IT IDC ClearCommerce COO PC IDC
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A new way to handle e-returns is growing in Lillian Vernon`s laboratory Description: We save costs through the process of aggregating items rather than sending them back one two-pound package at a time, the Newgistics spokeswoman says. And USF Processors are experts at this. They can handle perhaps 100 items per staff hour versus many retailers we talk to who can handle about 10 items per hour. There are a lot of efficiencies built into the system, so we can offer service at a lower unit cost to handle the items. The customer, meanwhile, gets a neighborhood drop-off point, cheaper return shipping rates, and rapid credit for the return.
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Digitally Unique reports December sales up more than 100% year-to-year Description: Digitally Unique reports December sales up more than 100% year-to-year With help from a redesigned web site, December sales at consumer electronics and computer products
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Blockbuster charges deceptive practices by Netflix in patent infringement Description: Blockbuster charges deceptive practices by Netflix in patent infringement Blockbuster Inc. today filed a counterclaim against online DVD rental company Netflix Inc., alleging
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Comparison Shopping Now Better Than Ever at eDeals.com Description: Brings Coupons, Special Offers, Free Shipping, Auction and Travel Search Together on One Site
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The Christie Cookie Company Places Cookies with Web Customers Description: Article from Internet Retailer
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More than half of retailers are selling on the web, says a new PWC study Description: More than half of retailers are selling on the web, says a new PWC study More than half of retail chains are selling online today and another fifth plan to have commerce-enabled
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Heating up the cool factor Description: At SharperImage.com, cool is consistent, a driving force behind its 3-D viewer and other merchandising gimmicks.
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April web site availability holds steady Description: April web site availability holds steady Web shoppers in April could access a top 50 retail site with a high broadband connection an average of 99.26% of the time, compared with
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Q4 05 holiday sales up 24%; online sales up 28% week ending Nov. 13 Description: Q4 05 holiday sales up 24%; online sales up 28% week ending Nov. 13 Online sales for the week ending Nov. 13 grew 28%, reaching $1.89 billion from $1.47 billion in the
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Golfsmith and nuBridges to Roll Out Advanced Supplier Collaboration Platform Description: Vendor Information Portal Streamlines Supply Chain by Giving Suppliers Flexibility In How They Connect
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At Federated, the web focus is on driving multi-channel sales Description: At Federated, the web focus is on driving multi-channel sales Federated Department Stores Inc. has built up its e-commerce unit into a business that generates several hundred
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Charles Isaacs Joins KANA as CTO Description: New CTO Brings Extensive Knowledge-Powered Customer Service Solutions Experience to KANA
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eHelp Corporation Announces Highly Affordable Web Self-Assistance Software With RoboAssist Description: Article from Internet Retailer
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As a category, specialty retailers provide the fastest site access Description: As a category, specialty retailers provide the fastest site access Specialty retailers provide customers with high broadband connections the fastest access to e-commerce sites,
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Tesco.coms sales rise 24% year-over-year in 2005 Description: Tesco.coms sales rise 24% year-over-year in 2005 Online sales at U.K. grocer and general merchandiser Tesco PLC rose 24% last year to £719 million, as total UK sales rose 9.8%
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Merchants moving toward multi-channel loyalty programs, AMR says Description: Merchants moving toward multi-channel loyalty programs, AMR says More than half of retailers in a recent study were found to be following loyalty program best practices by
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Dont take site performance for granted, webinar tells retailers Description: Dont take site performance for granted, webinar tells retailers ShopNBC.com and Safeway.com offered tips on monitoring web site performance as Jupiter Research analyst Eric
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JDA Software Acquires E3, Worlds Leading Provider of Inventory Optimization Solutions Description: Article from Internet Retailer
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Yankee Group sees growth in mobile commerce Description: Yankee Group sees growth in mobile commerce Mobile commerce is expected to pick up in banking, brokerage and retail markets, says researchers The Yankee Group. The Yankee Group
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Consumers spend less time looking at more pages in Q3, DoubleClick reports Description: Consumers spend less time looking at more pages in Q3, DoubleClick reports Online retailers need to make sure more than ever that their web pages are simple, direct and get right
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Integrated database boosts conversions, cuts marketing costs for H2O Plus Description: Integrated database boosts conversions, cuts marketing costs for H2O Plus A data warehouse that collects, analyzes and stores information from web site, store and catalog
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How to use local search to promote cross-channel sales Description: How to use local search to promote cross-channel sales Consumer popularity with local search is driving up more multi-channel marketing opportunities for retailers, says Scot
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AOL acquires affiliate network buy.at Description: AOL acquires affiliate network buy.at Internet portal AOL LLC has acquired buy.at, a UK-based affiliate network that announced plans to expand into the U.S. late last year. AOL
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Manugistics Announces Resignation of Executive Vice President & Chief Financial Officer Description: Article from Internet Retailer
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Shooting for 50% at Lillian Vernon Description: Lillian Vernon Corp. went inside, sort of, for its new president. The company last month brought on Jonathan Shapiro, who worked as a management consultant with Lillian Vernon Corp. and major stakeholder ZelnickMedia Corp. last year. Shapiro, a former McKinsey & Co. consultant and DoubleClick executive, will direct the companys catalog and online businesses.
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The latest salvo in the Blockbuster-Netflix war Description: The latest salvo in the Blockbuster-Netflix war Blockbuster Inc. is taking direct aim at rival Netflix Inc., which allows consumers to order DVDs online and receive them in the
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Netcentives Reports Second-Quarter Results Description: Article from Internet Retailer
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Content technology continues to grow more sophisticated Description: In the early days of online retailing, content management entailed little more than writing descriptions of merchandise and teaming them with the right photos. But with growing evidence that web site content plays a major role in customers purchasing decisionswhether online or in storecontent management is taking on an increasingly important role.
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