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Q3 online sales grow 21.5% over Q3 2003, Commerce Department reports
Description: Q3 online sales grow 21.5% over Q3 2003, Commerce Department reports Online retail sales reached $17.6 billion in the third quarter, an increase of 21.5% over the $14.5 billion
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ICMI survey gives e-monitoring a C-minus
Description: ICMI survey gives e-monitoring a C-minus A survey of more than 800 call center professionals by the Incoming Calls Management Institute found that while more than 75% of
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IBM buys site search technology provider iPhrase Systems
Description: IBM buys site search technology provider iPhrase Systems IBM Corp. this week acquired iPhrase Systems Inc., a company that develops software designed to make it easier for
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Jones Apparel hires Ron Offir as president of e-commerce
Description: Jones Apparel hires Ron Offir as president of e-commerce Ronald Offir has joined Jones Apparel Group Inc. as president of e-commerce, a new position. From 2002 to 2006, Offir was
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Crown American Licenses Mall Web Site Software to Harford Mall
Description: Article from Internet Retailer
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Once Red Hot, Retailing IPOs Go Ice Cold
Description: Once Red Hot, Retailing IPOs Go Ice Cold Investor ardor for Internet stocks ran high this spring but faded during the dog days of summer with many initial public offerings (IPOs)
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Online grocery sales rise 40% in 2003 over 02, study estimates
Description: Online grocery sales rise 40% in 2003 over 02, study estimates A shift toward improved customer service in the online grocery industry is paying off in strong growth, with 2003
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Strategies and Profiles: Page 336
Description: InFocus FreshDirect HP WWRE DiscoveryStore.com eBay
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Casual Male improves customer experience with NSB Connected Retailer Store and CRM
Description: Largest US retailer of big and tall men`s apparel to provide the ultimate shopping experience with mobile in-store CRM from the NSB Group on Symbol Technologies` Enterprise Digital Assistant
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Going beyond CPC ad metrics to cost per acquisition
Description: Going beyond CPC ad metrics to cost per acquisition Online retailers should go beyond figuring cost-per-click in web advertising to cost-per-acquisition, Ram Srinivasan,
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Overstock.com raises $16.8 million via stock sale
Description: Overstock.com raises $16.8 million via stock sale Overstock.com Inc. has issued 700,000 shares of its common stock for $16.8 million at a price of $24 per share. The company
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Amazon.ca agrees to operate music/video site HMV.com
Description: Amazon.ca agrees to operate music/video site HMV.com Amazon.ca, the Canadian operation of Amazon.com Inc., has been hired by HMV Canada to operate HMV.com. HMV is a London-based
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Federated Direct uses boutiques to find out how to sell apparel online
Description: Federated Direct uses boutiques to find out how to sell apparel online Dawn Robertson, president of Federated Direct, says that promoting manufacturer brands such as Calvin Klein
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E-retailers get it in presentation, but maybe not in technology, says study
Description: E-retailers get it in presentation, but maybe not in technology, says study Online retailers have done a good job of merchandising their sites in the past year, but their
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Office Depots web sales grow 23% in Q1 while total sales remain flat
Description: Office Depots web sales grow 23% in Q1 while total sales remain flat E-commerce sales at Office Depot Inc. grew 23% to $599.2 million in the first quarter from last years first
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Survey finds consumers eager for Apples iPhone but will they buy?
Description: Survey finds consumers eager for Apples iPhone but will they buy? Apples media blitz surrounding the launch this week of its new Internet-enabled iPhone has consumers
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Finally, 50 largest web sites have customer feedback option, survey says
Description: Finally, 50 largest web sites have customer feedback option, survey says Most of the 50 heaviest visited web sites have a way to go before they provide state-of-the-art customer
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BroadVision Powers New Commerce Portal for Travellink
Description: Travellinks Personalized Self-Service Travel Programs Reflect Each Companys Provider Agreements, Travel Policies and Employee Preferences
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Walmart.com barks up the pets supply tree
Description: Walmart.com barks up the pets supply tree Pets.com may have been an early casualty of the dot-com investment frenzy, but that doesnt mean pet supplies dont sell online.
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Video streamers in France spend 13% of web time viewing video, study says
Description: Video streamers in France spend 13% of web time viewing video, study says The online streaming of video has a major following in France: a comScore Inc. study shows that 79% of
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Jacque Pate Named President of 800America.com, Inc.
Description: Article from Internet Retailer
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Managing content effectively
Description: As Internet retailing has evolved, the amount of content retailers serve up on their web sites has exploded. Early versions of retail sites with static text and images have become complex, highly interactive displays built on various page elements, streaming media, coding, digital assets and more. As a web site grows, managing it efficiently and cost-effectively becomes an increasing challenge for retailers and a driver of the growing marketplace for content management solutions. Web site operators spent an estimated $8 billion on content management software and services last year in an effort to streamline workflow, better leverage assets and deliver more site functionality.
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Solid Cactus Partners with PA Depot to Provide Order Fulfillment Services for Small to Medium Size Businesses
Description: Article from Internet Retailer
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Coremetrics gets $31 million in new funding
Description: Coremetrics gets $31 million in new funding Coremetrics Inc., a provider of hosted web analytics, has obtained $31 million in series D financing from FTVentures and previous
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EBags raises thousands for relief; BlueLight to donate flag proceeds
Description: EBags raises thousands for relief; BlueLight to donate flag proceeds Since Wednesday night, 2,166 customers have contributed $77,906 to a relief effort sponsored by eBags.com to
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Mobile e-mail is a useful marketing tool if done right, study says
Description: Mobile e-mail is a useful marketing tool if done right, study says Because mobile e-mail users rarely act on commercial e-mail messages directly on a handheld device, marketers
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ABC launches new feature to sell products from its TV programs
Description: ABC launches new feature to sell products from its TV programs ABC Entertainment has added an interactive feature to its online shopping site that enables viewers to buy items
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Retailing superpower détente seems unlikely
Description: The rumor mill is abuzz with talk of Amazon.com and Wal-Mart joining forces. And while both companies will not confirm or deny such rumors, one analyst says talks of Amazon partnerships are to be expected, but a venture with Wal-Mart is not.
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A Move That Spared
Description: Article from Internet Retailer
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New Cart32 v4.3 Release Integrates eConnect`s Bank Eyes Only(TM) eCommerce Security System
Description: Article from Internet Retailer
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Web sales grow 9.5% at Quixtar.com in 2004
Description: Web sales grow 9.5% at Quixtar.com in 2004 2004 was a healthy year for online health and beauty retailer Quixtar.com. The e-commerce and direct marketing subsidiary of Alticor
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Backcountry.com laughs all the way to the bank
Description: Backcountry.com laughs all the way to the bank New web sites, enhanced information technology infrastructure and a larger distribution center were the driving forces behind huge
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Forrester analyst joins marketing company
Description: Forrester analyst joins marketing company Eric Schmitt, a former Forrester Research analyst specializing in online marketing and analytics, has joined marketing company Allant as
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Free and discounted shipping drive later online holiday sales
Description: Free and discounted shipping drive later online holiday sales Even as it gets late in the game for consumers holiday shopping, online merchants are adding new twists to their
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Vcommerce and RightNow Partner to Deliver Integrated Solutions for Superior End-Consumer Experiences
Description: Partnership Provides Retailers and Manufacturers with Comprehensive On-Demand Solutions for Multi-Channel Commerce and Proactive Customer Service
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Inktomi beefs up its OEM search service
Description: Inktomi beefs up its OEM search service Inktomi Corp., one of the pioneers in web search, has gotten out of the site search business and is beefing up its web search
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First Alert Will Use Vision Chain to Analyze Retailer Point-of-Sale and Inventory Data
Description: Article from Internet Retailer
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Drop-ship performance matches warehouse service levels at QVC.com
Description: Drop-ship performance matches warehouse service levels at QVC.com QVC.com has an assortment thats broader than whats shown on QVC-TV, drop-shipping to customers from as many as
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Web brother, can you spare a dime?
Description: A new e-commerce technology vendor is offering e-retailers a free system that enables customers to donate their change from an online purchase to charity. Launched last month, Change Round-Up provides interested e-retailers free software and transaction services that can be integrated into merchants checkout processes. The system was inspired by the fund-raising change jars found near the cash registers of many bricks-and-mortar stores.
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Hitwise announces Search Intelligence Version 3.0
Description: The industry leading keyword research tool
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Fulfillment provider NewRoads acquires APL Direct Logistics
Description: Fulfillment provider NewRoads acquires APL Direct Logistics Gearing up for an expected increase in its business from direct merchants, fulfillment services provider NewRoads Inc.
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eToys Direct targets $100 million in first profitable year
Description: eToys Direct targets $100 million in first profitable year The eToys brand is alive and well, having re-emerged as a toy retailer and services provider with expected first-year
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Chicos counts on loyalty perks to drive traffic to WhiteandBlack.com
Description: Chicos counts on loyalty perks to drive traffic to WhiteandBlack.com Womens apparel retailer Chicos FAS Inc. is counting on a strong customer loyalty program to drive sales to
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Cable & Wireless Teams with Keynote to Provide Web Performance Measurement, Management and Testing Services to Customers
Description: Article from Internet Retailer
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NEWROADS CUSTOMER CONCIERGE PUTS CUSTOMERS IN THE DRIVERS SEAT BY GIVING THEM CUSTOMIZED UPDATES ON PRODUCT ORDERS AND SHIPMENTS
Description: Article from Internet Retailer
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MML Hires Additional Direct Marketing/Retail Expert to Help Clients Address Future E-Commerce Trends
Description: Article from Internet Retailer
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Brooks Brothers Reports its All-Java Nextor POS Application Runs Flawlessly for Black Friday
Description: Ecometrys Recently Acquired POS Product Proves its Worth for Respected Retailers Important Sales Day
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Quova Powers Targeted Online Advertising, Content Localization with Quova Marketing
Description: Integrated Geolocation Solution Helps Ad Servers, E-Retailers, Local Search Providers Deliver the Right Message to the Right Audience
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ePrize Sales Surge 38 Percent in 2007
Description: Interactive promotions company continues to dominate industry, win new clients
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Web search moves toward local search, greater personalization
Description: Web search moves toward local search, greater personalization In the fast-evolving realm of search engine marketing, two trends shaping developments at search engines are local
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