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The WIZMO Factor
Description: The benefits of giving an answer before customers even ask Wheres my order?
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The WWRE Brings End-to-End Functionality to Fruition with Enhanced Data Synchronization Solution
Description: Article from Internet Retailer
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The Walking Company trots out new web site search features
Description: The Walking Company trots out new web site search features Multi-channel high-end and specialty shoe retailer The Walking Company has rolled out a new web site that enables
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The Web Is Alive With The Sound of Music
Description: The Web Is Alive With The Sound of Music A HREF="http://www.800.com">800.Com, Inc., an online retailer of consumer electronics and home entertainment products, has forged an
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The Web Merchant IPO Ranks Keep Growing
Description: The Web Merchant IPO Ranks Keep Growing SHOPNET.COM today announced that its affiliate, Play Co. Toys & Entertainment Corp. has entered into an agreement with an investment
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The Web as the #1 Path to Purchase
Description: Late last month, as I prepared to board a Southwest flight in Chicago to attend an e-retailing conference in California, I was relieved to discover that Southwest had installed kiosks where I could print my boarding card, which is now required prior to passing through security. I inserted my frequent flyer card into the machine, which instantly retrieved my e-ticket information and printed my boarding pass. As I strolled past the long lines of passengers waiting for boarding passes from agents, I reflected that for the last three years all of my air travel arrangements have been made and my tickets purchased on the Internet. What in the world, I wondered, has happened to the travel agent who had served me for two decades?
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The Web: Great for retailing, even better for brand promotion
Description: The Web: Great for retailing, even better for brand promotion Why did so many pure-plays fail in web retailing and why did so many established retailers and catalogers succeed
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The Web`s first searchable directory, Galaxy.com, evolves into one of the Web`s top search and browse directory services
Description: Article from Internet Retailer
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The Webogram
Description: Using the web to keep stores executing the same plans at the same time
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The Webs Attic
Description: They haven`t grabbed a lot of headlines, but data storage systems are getting hot
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The Well-Traveled Package
Description: Returns: The many roads to there and back
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The Wet Seal ready to build on viral marketing with conventional tools
Description: The Wet Seal ready to build on viral marketing with conventional tools With free viral marketing exposure through venues like TVs American Idol program, teen fashions retailer
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The Wet Seal, Inc. Announces Resignation of Chief Financial Officer
Description: Article from Internet Retailer
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The Whole Picture
Description: Retailers are getting intentional about bridging customers from one channel to another
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The Wholesale Clothing Registry Connects Retailers with Wholesalers of Designer and Brand Name Apparel
Description: Article from Internet Retailer
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The Wine Enthusiast increases online conversions by 21% with an e-catalog
Description: The Wine Enthusiast increases online conversions by 21% with an e-catalog WineEnthusiast.com, the e-commerce site of 25 year-old cataloger The Wine Enthusiast, experienced a 21%
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The Yankee Group Predicts Recovery in IT Spending for 2002
Description: Article from Internet Retailer
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The affluent continue to drive web use, says Nielsen/NetRatings
Description: The affluent continue to drive web use, says Nielsen/NetRatings The consumer drive to the web was led by the affluent--those who could afford computers and monthly ISP fees. With
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The affluent online penny-pincher
Description: Online shopping has mirrored many of the patterns found in retail offline. But thats not necessarily the case when it comes to comparison shopping, according to new data from comScore Networks Inc.s Media Metrix division. The bargain-hunter online is less likely to be a penny-pincher with limited disposable than a well-heeled consumer with access to better technology in the form of high-speed connections, Media Metrix found.
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The analytics service formerly known as HitBox: HBX debuts
Description: The analytics service formerly known as HitBox: HBX debuts With the launch of new functionality that blends real-time data collection with the ability to mine visitor data by
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The auction boom helps Andale soar
Description: The auction boom helps Andale soar The boom in online auctions by individuals and retailers has been a boon for Andale Inc., a provider of auction management tools and services
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The auction trade-off: Higher recovery or fast sale?
Description: The auction trade-off: Higher recovery or fast sale? Manufacturers and retailers with excess inventory are finding they can recover 25% to 40% more of a products value by going
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The balancing act in affiliate management
Description: Where is the tipping point between DIY and hiring outside muscle?
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The ban on Internet tax expires this weekend
Description: The ban on Internet tax expires this weekend Congress has failed to pass an extension on an Internet tax ban that expires this weekend. The House passed a straight two-year
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The battle between good e-mail and bad e-mail
Description: Legitimate marketers fight spammers for control of e-mail. The outcome is uncertain, but CAN-Spam and more refined marketing techniques
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The battle continues over network neutrality
Description: The battle continues over network neutrality Network neutrality, the concept of having unrestricted access to the Internet by content providers as well as consumers, is gaining
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The battle for credit card market share moves to the online arena
Description: Some card companies are offering deals to retailers to promote certain cards online
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The battle heats up for market share among online surplus exchanges
Description: For now, some industry experts believe that size does not matter to the success of exchanges; rather, they argue, success will depend on frequency of use by members. Some market observers say the vertical consumer goods exchanges may not be able to compete with the super-exchanges that sell everything from car parts to shoes to coffee pots. But AMR Research disputes the size-matters model, pointing out that a larger exchange like Valhalla, N.Y.-based TradeOut.com, which has categories including industrial equipment, commercial transportation, medical and restaurant, among others, may be spread too thin. Andy Kantor, vice president of marketing, contends that cross-category buying and selling opportunities make TradeOut.com a dynamic exchange and in fact prevent it from becoming a niche player with fortunes tied to one category.
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The battle heats up over trademarks and Google search ads
Description: There arent many clouds in Googles sky these days, but there is a wisp of a threat to the search engines practice of allowing advertisers to buy keyword search terms trademarked by competitors. That allows, for instance, Burger King to present an ad when a consumer searches for McDonalds.
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The battle tightens between Netflix and Blockbuster
Description: Netflix Inc.s takeover of Wal-Mart Stores Inc.s online DVD rental business brings Netflix a step closer to rival Blockbuster Inc., but the contest is far from over, observers say.
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The beat goes on as Amazon launches an indie music section
Description: The beat goes on as Amazon launches an indie music section After tuning up with last months launch of a classical music store, Amazon.com turned up the volume this week by
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The best things in life are free--at least, music fans think they are
Description: It’s been a long, slow slog as legitimate music sites have tried to build a case for why consumers should pay for online music. And while Apple Computer Inc.’s iPod.com and Roxio Inc.’s Napster.com have hosted a significant number of enthusiastic music buyers, anybody who thinks the battle to get consumers to pay got a rude wake-up call last month. A Harris Interactive survey of 2,306 adult Americans reported that 75% agree with the statement: “downloading music for personal use is an innocent act and should not be prohibited.”
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The big get bigger as Google and Yahoo show the fastest growth among search
Description: The big get bigger as Google and Yahoo show the fastest growth among search Google and Yahoo together accounted for 77.1% of all U.S. web searches in April and the top two search
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The big guys rake em in during the holidays
Description: The big guys rake em in during the holidays Based on tracking a cross-section of shoppers, comScore Networks Inc. reports that chains and established brands were among the
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The biggest just keeps getting bigger
Description: The biggest just keeps getting bigger Amazon is the largest retailer on the webno surprise there. But what is surprising in the latest measure of unique shopping visitors from
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The bloom is off the Jackson & Perkins rose for Harry & David
Description: The bloom is off the Jackson & Perkins rose for Harry & David Harry & David Holdings Inc.s Harry & David Operations Corp. and its Jackson & Perkins operations subsidiary have
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The boom in online holiday shopping continues, two researchers report
Description: The boom in online holiday shopping continues, two researchers report Two separate measures of online spending report the same results: E-retailing is booming this Christmas
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The booming present and bright future for retail kiosks
Description: The market for kiosks in retail stores is booming, says the fourth annual Kiosk Industry Sector Report - Retail from Rockville, Md.-based Summit Research Associates Inc. In fact, Summit reports that retail is the hottest sector for deployment of kiosks, accounting for 31% of all kiosks "with many exciting projects under way or well along in the planning process." The majority of retail kiosks are web-enabled. Summit`s 106-page report is a wealth of data about the industry and specific deployments and includes interviews with those on the front lines--retail clerks--who are in the best position to observe how customers use and react to kiosks. Some highlights of the report:
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The bottom line on Amazon: Higher first quarter net income
Description: The bottom line on Amazon: Higher first quarter net income The worlds largest online retailer turned in a much-improved bottom line for the first quarter. In previous quarters
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The bottom line on Eddie Bauer
Description: The bottom line on Eddie Bauer URLs are becoming ubiquitous. They're on buses, billboards, even TV ads. So it's no surprise to see multi-channel retailers leverage marketing
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The bottom line on Eddie Bauer
Description: URLs are ubiquitous. Theyre on buses, billboards, even TV ads. So its no surprise to see multi-channel retailers leverage marketing dollars by putting their Web addresses on shopping bags. Starbucks, Barnes & Noble, Bloomingdales and The Gap all sport Web addresses on the sides of their shopping bags. Curiously, though, Eddie Bauers URL shows up on the bottom.
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The broadening reach of broadband
Description: Broadband changes the way consumers use the Internetand thus the way retailers present their products on the Internet. The latest findings from Nielsen/NetRatings show that in some major cities, broadband accounts for 65% of all Internet connections. Here`s Nielsen/NetRatings` August snapshot of the broadband market.
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The bulls eye approach to web search
Description: The bulls eye approach to web search The more specific a retailer can be in its keywords at search engines, the better the chances of converting shoppers to buyers, says Andy
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The buy-online/return-to-store process is getting better, says new research
Description: The buy-online/return-to-store process is getting better, says new research Retailers are mastering buy-online/return-to-store processes, says a new mystery shopping survey of
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The case goods blues
Description: Take a book: a small, rectangular object, easy enough for online merchants to ship, it offers consumers only two choices; hardcover or paperback. Now, make it 100 pounds heavier, blow out those neat corners to include unwieldy arms and legs, make shoppers squint at dozens of product options on screen and pump the price up to $1,000 or moreand you will have an idea of why the online furniture sector has sustained a truckload of bad news in recent months.
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The cash option at Amazon
Description: Leave it to Amazon.com to find innovative ways to produce sales. The online leader has never sat still in finding ways to accommodate more customers and its latest move makes cash a payment option for online purchases.
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The changing landscape of affiliate marketing
Description: When it comes to online marketing, the spotlight is definitely on techniques other than affiliate marketing. But that doesnt mean affiliate marketing doesnt deserve some of the spotlight. Evidence: 19% of e-retailers in a recent survey report that 31% or more of their online sales come through affiliates. That same survey, by affiliate consultants Shawn Collins Consulting, reports that 20% of e-retailers have paid a single affiliate a commission of $20,000 or more in one month. 22% of respondents report that their affiliate programs create conversion rates of 5% or more, reports Collins survey, AFFStat 2005.
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The channel changers
Description: At my house, the remote control typically produces more TV channel surfing than actual TV watching. Were not big TV viewers to begin with. But many nights, our search for mutually pleasing programming leads us to a series of five-minute segments from a half-dozen networksand an early lights out. We fall asleep with these scattered visions dancing in our heads: polar bears in mid-hunt, half-shingled houses, Lucy and Ethel stuffing themselves with chocolates in order to keep up with the conveyor belt in the candy factory. Good thing Ive already seen the ending to that one.
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The channel is definitely shifting among catalogers, says a new DMA report
Description: The channel is definitely shifting among catalogers, says a new DMA report 44% of catalogers orders are consummated on web sites, up from 39% a year ago, says the latest
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The channel is shifting
Description: If anyone needed evidence that Internet-based shopping is here to stay, they need look no further than retailers first quarter sales reports that came out in May. In many cases the Internet portion of sales grew much faster than traditional channels. And in some cases, traditional channels suffered declines while Internet sales roared ahead. Meanwhile, the U.S. Department of Commerce reported last month that e-retail sales in the first quarter were 33% higher than in the first quarter of 2000 (see table).
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