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The Customer`s Always Right (Even on the Internet)
Description: Fed up with sloppy service, late deliveries and unanswered e-mails, online shoppers demand better.
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The DMA Announces Support For Spam Legislation
Description: Article from Internet Retailer
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The DMA expresses concern at reported Internet sales tax agreement
Description: The DMA expresses concern at reported Internet sales tax agreement The Direct Marketing Association today reiterated its opposition to allowing states and localities to levy
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The DMA gets a new president
Description: The DMA gets a new president John A. Greco Jr. has been named new president and CEO of The Direct Marketing Association. He will take over the top spot of the trade group for
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The DMA tells the FTC it opposes a do-not-e-mail list
Description: The DMA tells the FTC it opposes a do-not-e-mail list The Direct Marketing Association has told the Federal Trade Commission that it believes a do-not-e-mail registry will do
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The Details
Description: New generation of web analytics enables retailers to dig deeper into datamore easily
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The Direct Response Forum (DRF) Appoints Retail Decisions as Advisor to its Prestigious Conference Committee
Description: Article from Internet Retailer
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The E-Commerce Side of Sears
Description: The E-Commerce Side of Sears E-business technology solutions firm Xpedior Inc. has provided a significant portion of the core e-commerce development and integration work to
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The E-Supplier
Description: The web serves up the right formula for sourcing the next Slurpee
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The E-tailing Group picks its Top 10 e-retailers in customer service
Description: Article from Internet Retailer
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The ERA elects a new board
Description: The ERA elects a new board Trade group the Electronic Retailing Association has elected its 2003-2004 board of directors. New to the board are: Jorge Hane of Premier Solutions
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The ERA moves its compliance self-certification to the web
Description: The ERA moves its compliance self-certification to the web The Electronic Retailing Association is moving its self-regulatory compliance certification to the web, the trade group
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The Electronic Blackboard
Description: When manufacturers put the ABCs of product education online, sales reps make the grade
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The End of Boo?
Description: The End of Boo? Shareholders of Boo.com, unable to line up a buyer or secure additional financing, have put the sportswear e-retailer into receivership. According to the Wall
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The Endless Aisle stretches to five more supermarket chains
Description: The Endless Aisle stretches to five more supermarket chains NeXpansion is finding its Endless Aisle service attractive to supermarket operators. In just the past month, five
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The European Fine Art Fair uses TrueSpectra Image Server for Image Delivery of Online Show Catalog
Description: Article from Internet Retailer
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The European e-markets: Poised for growth
Description: Notwithstanding clouds on the European economic horizon, the regions Internet market remains quite formidable, says a new report on European Internet and e-retailing users from New York-based researchers eMarketer Inc. The upshot: Europe has a larger population than the U.S., with a relatively high per-capita income. Internet users will explode from 108 million this year to 255 million in 2004. Anyone who wants to get into Europe needs to move now. This page shows growth by country and relative importance of each country to e-Europe. All data comes from The eEurope Report, April 2001, by eMarketer.
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The Explosive Adoption of Online Catalogs: RichFX Celebrates Urban Outfitters as its 100th Customer
Description: Article from Internet Retailer
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The FBI turns up the scrutiny on eBay
Description: As if eBay didnt have enough to worry about with antitrust investigations and people selling fake merchandise, now the FBI is investigating shill bidding on the San Jose, Calif.-based auction giants site. The investigation comes after a Sacramento lawyer placed a 25-cent bid on a painting. Bidding skyrocketed to more than $135,000 amid speculation the painting might be an original Richard Diebenkorn, a renowned California artist.
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The FTC opposes the proposed settlement in Netflix class-action lawsuit
Description: The FTC opposes the proposed settlement in Netflix class-action lawsuit The Federal Trade Commission is opposing a proposed settlement in a class-action lawsuit against Netflix
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The FTC seeks comment on revisions to CAN-SPAM Act
Description: The FTC seeks comment on revisions to CAN-SPAM Act The Federal Trade Commission is seeking comment on five proposed changes to the CAN-Spam Act, including a provision that would
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The FTC takes its first CAN-Spam action
Description: When more than 1 million spam complaints made their way to the Federal Trade Commission since Jan. 1, the agency took the federal governments first legal action under the new CAN-Spam Act in late April, charging two organizations with sending millions of spam e-mail messages.
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The FTC wants to take a bite out of spam
Description: The FTC wants to take a bite out of spam The Federal Trade Commission is going to delve into spam. It announced this week that it will host a three-day "Spam Forum" April 30
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The FTC: It sees you when youre shipping--or making promises
Description: The FTC: It sees you when youre shipping--or making promises The word to online retailers from the Federal Trade Commission this holiday shopping season: Better watch out. The
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The Fashionable Web
Description: Just look at the favorite apparel-focused sites of frequent apparel buyersdefined by Ernst & Young as online shoppers who spent upwards of $600 on apparel online last year. JCPenney.com was tops in that group, with more than 20% of frequent apparel buyers naming it as one of their three favorite destinations for shopping on the web across all product categories. Spiegel was next, named as a favorite by 11% of shoppers, followed by QVC.com at 8%; and Gap.com, EddieBauer.com, LandsEnd.com and Sears.com, which all came in at around 7%. This isnt high fashion, Topp points out. It takes trend, buzz and a very sophisticated level of customer service to sell high fashion, including a point of view thats more than saying Im a funky customer. The technology online hasnt caught up to that yet. In my view, profiling (of customer preferences) online isnt where it needs to be to sell that kind of fashionbut it will be.
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The Fidelity Factor
Description: Via absurd content and pioneering technologies, Moosejaw goes all out for customer loyalty
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The Find finds a way to link blog readers to The Find`s shopping site
Description: The Find finds a way to link blog readers to The Find`s shopping site TheFind Inc., an e-commerce shopping engine that focuses on lifestyle goods, has launched four widgets that
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The Finish Line and Sports Illustrated team up for an e-commerce launch
Description: The Finish Line and Sports Illustrated team up for an e-commerce launch The Finish Line is rolling out a new e-commerce relationship with Sports Illustrated. Under the new
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The Finish Line finishes off Paiva
Description: The Finish Line finishes off Paiva After almost two years of experimenting and trying to carve out a niche with active women shoppers, The Finish Line Inc. is closing down its
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The Finish Line says Genesco is in breach of merger agreement
Description: The Finish Line says Genesco is in breach of merger agreement The Finish Line Inc. says Genesco Inc. has yet to supply the necessary financial records it requires to close their
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The Game Is On
Description: New services and a foreign acquisition give GSI more inroads into e-commerce
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The Game's Afoot At AOL
Description: The Game's Afoot At AOL America Online Inc. has signed a two-year e-commerce and marketing agreement valued at $21.5 million with sporting goods retailer Footlocker.com Inc., a
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The Game's Afoot
Description: The Game's Afoot Marketing information provider The NPD Group Inc. has begun tracking Americans' athletic footwear purchases via online technology. Beginning this spring, NPD
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The Gap extends its web strategy to the store point of sale
Description: The Gap extends its web strategy to the store point of sale As part of its multi-channel strategy, The Gap Inc. is moving toward web-enabled POS terminals in all stores following
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The Gap launches a new site-after two weeks of downtime
Description: The buzz of the online retailing world at the end of the summer was "Whats up with The Gaps web site?"
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The Gap plugs its financial gap with higher web sales
Description: The Gap plugs its financial gap with higher web sales Web sales once again rose faster than store sales in another disappointing quarter for Gap Inc. In the first quarter,
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The Gift Certificate Company Signs Agreement with eBay to be Preferred Provider of National Retailer Gift Certificates
Description: Article from Internet Retailer
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The Gift That Keeps On Giving
Description: The Gift That Keeps On Giving Some 14% of online U.S. households purchased holiday gifts using the Web in 1998, and during the five weeks between this Thanksgiving and New Year,
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The Go-Togethers
Description: Repackaging the cross-sell: New applications promise to recreate the store sales experience
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The Golf Warehouse Now Offers the Bill Me Later Payment Option
Description: Leading Multi-Channel Retailer to Offer 90 Days Same as Cash Promotion Using Bill Me Later
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The Golf Warehouse Selects BoldMotion to Provide Interactive Marketing Technology
Description: BoldMotion MotionPages to Power Series of Digital Catalogs
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The Golf Warehouse expects 2004 sales to rise 50% to $60 million
Description: The Golf Warehouse expects 2004 sales to rise 50% to $60 million Thanks to an improved economy and growing interest in golfing, The Golf Warehouse is on course to reach $60
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The Goods On Grocery
Description: The Goods On Grocery International food giant Royal Ahold's rescue late last week of Web grocery service Peapod is likely the first of many moves by brick-and-mortar grocers
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The Goods on Elian Gonzalez
Description: The Goods on Elian Gonzalez Would-be beneficiaries of the Elian Gonzalez international custody dispute are hanging out their shingles on eBay. At one point, the site listed 123
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The Green Light
Description: Richard Blunck has Kmart.com ready for successthe rest is up to Kmart
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The Grill Store and More cooks up a new loyalty program
Description: The Grill Store and More cooks up a new loyalty program To drive more traffic to its new mass merchandise site and provide incentives for customers to stay and shop, The Grill
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The Grill Store serves up a major expansion into online mass merchandise
Description: The Grill Store serves up a major expansion into online mass merchandise A Baton Rouge, LA, e-commerce entrepreneur has major ambitions to become the next big online mass
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The Guild gets $7 million in private equity funding
Description: The Guild gets $7 million in private equity funding The Guild Inc has received $7 million in private equity funding from two venture capital firms, with the goal of achieving
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The Guild has a capital idea: Build a better site
Description: The Guild has a capital idea: Build a better site Having secured $7 million in new working capital from San Francisco Equity Partners and Dolphin Equity Partners, The Guild is
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The Guild hires a new vice president of merchandising
Description: The Guild hires a new vice president of merchandising The Guild LLC, an online retailer and cataloger of art and other home décor, has hired Lori Olson as vice president of
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