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A mall operator finds a market in transferring real world expertise online
Description: The outlet mall concept has been a hit, and Chelsea Property Group Inc. should knowit operates more than 50 in some 30 states. The real estate developer builds, owns and manages the malls, does the marketing to drive shoppers to them, and takes a portion of sales at each store.
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A marketing campaign to boost online shopping in the U.K.
Description: A marketing campaign to boost online shopping in the U.K. London-based trade association Interactive Media in Retail Group is starting an extensive marketing campaign to
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A mid-season slip in shoppers` satisfaction with online retailers
Description: A mid-season slip in shoppers` satisfaction with online retailers Online shoppers satisfaction with retail sites slipped for the week ended Dec. 18, with the aggregate score
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A mobile mini-mall: Can you dig it?
Description: A mobile mini-mall: Can you dig it? This is how one industry player sums up m-commerce. Using a browser on a phone can be painful. At the same time, we are seeing an explosion
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A multi-channel pioneer tries to sharpen its focus on multi-channel retailing
Description: Over the last 30 years, Sharper Image Corp. has emerged as one of the more effective retailers selling through multiple channels, blazing the way to selling online, on TV and through catalogs as well as stores. With a global reach, its annual web sales have surpassed $100 million, putting it at No. 87 in the 2006 edition of the Internet Retailer Top 500 Guide. They were unbelievable, says Jim Okamura, senior partner with retail consultants J.C. Williams and Co. They were leading the pack among specialty retailers.
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A mystery shopping test finds live chat wanting
Description: A mystery shopping test finds live chat wanting Intrigued by the growing, though still small, acceptance of live chat online, researchers Web Mystery Shoppers recently tested
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A new 1-800-flowers.com and AOL agreement
Description: A new 1-800-flowers.com and AOL agreement 1-800-flowers.com today announced a new five-year agreement with America Online Inc. that effectively extends and enhances their
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A new CEO and owners take over at Barewalls.com
Description: A new CEO and owners take over at Barewalls.com Barewalls Interactive Art Inc. is under different ownership and reporting to a new chief executive officer. In July, Barewalls,
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A new CEO takes over at eMusic as it surpasses 100,000 subscribers
Description: A new CEO takes over at eMusic as it surpasses 100,000 subscribers EMusic, a digital download service, is whistling a happy web tune. The company, a download service featuring
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A new CMS saves cost, boosts functionality at Code3Collectibles.com
Description: A new CMS saves cost, boosts functionality at Code3Collectibles.com Code 3 Collectibles, a manufacturer and retailer of limited-edition scale, die-cast vehicle models, saved
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A new GardenersEden.com supports build-out of a national chain
Description: A new GardenersEden.com supports build-out of a national chain Brookstone Inc. re-launched GardenersEden.com as an e-commerce site today, replacing a static information site. The
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A new Jupiter report tells retailers: Lets not get personal
Description: A new Jupiter report tells retailers: Lets not get personal Customers are still looking for basic, well executed functionality when it comes to retailers web sites, says a
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A new PPC Conversion Index ranks Google, Yahoo, and other search engines
Description: A new PPC Conversion Index ranks Google, Yahoo, and other search engines Some marketers are complaining that paid search is too expensive, and cost is causing a few to bail out
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A new auction site for retailers with excess computer inventory
Description: A new auction site for retailers with excess computer inventory The ASCII Group Inc., a network of independent computer dealers, and Bid4Assets Inc., an asset disposition and
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A new burst of online shopping
Description: E-retailing growth had been slowinguntil this year
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A new chief has big plans for Safeways dot-coms
Description: Safeway Inc.s online grocery business is at a turning point: The company says its got an effective infrastructure and a proven business model. All it needs is a big marketing push to expand its reach and hit its goal of $1 billion or more in annual sales. Thats ambitious but not impossible, says David Kathman, an analyst who follows Safeway with investment research firm Morningstar Inc.
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A new competitor in online wine
Description: A new competitor in online wine The online wine market, which a few months ago was contracting, suddenly has a new entrant. Scheid Vineyards Inc. of Salinas, CA, today launched
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A new credit card for web shoppers
Description: New York-based J.P. Morgan Chase & Co. has launched a new credit card aimed at Internet users. Chases I-Card will give cardholders a 1% cash reward on each purchase made with the card. The program doles out cash in the form of web certificates instead of a check. And instead of having to wait until the end of the year to collect the reward, like other cash-back programs, Ecount, the company operating the rewards program for the Chase I-Card, will send cardholders an e-mail each time they reach $10 in rewards. The e-mail will direct cardholders to a cobranded Ecount/Chase web site where cardholders can access their web certificate. Ecounts Webcertificate product is a reloadable, prepaid online debit card that cardholders can use to shop online anywhere MasterCard is accepted.
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A new data-protection compliance option for Internet merchants
Description: A new data-protection compliance option for Internet merchants Online merchants seeking to comply with the data protection rules of MasterCard International, Visa USA, American
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A new deal with Google points Amazon customers away from Amazon
Description: In Miracle on 34th Street, Macys scores big with customers when its Santa Claus starts directing customers to other stores where they can find merchandise that Macys is out of or doesnt stock. Its such a hit that Gimbels quickly follows.
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A new design to make shopping easier for teen girls at Alloy.com
Description: A new design to make shopping easier for teen girls at Alloy.com Alloy Inc., retailer of clothing and accessories for teen girls, has re-launched Alloy.com with improved
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A new entrant in the site-search competition
Description: A new entrant in the site-search competition The market for site search technology keeps getting more competitive. The latest entrant is Blanketware Corp., which announced today
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A new era for Internet Retailer
Description: As a senior editor of Business Week in 1982, I wrote a cover story on the networks that were linking ATMs of different banks. It was a revolutionary idea. Consumers could now get on-line access to their bank accounts at any ATM. The barriers erected against convenience by bankers hours and government prohibitions against national branching were bound to come down and soon a generation of consumers would think of banking as an electronic experience.
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A new guide holds online music sites up for scrutiny
Description: A new guide holds online music sites up for scrutiny Retailers in the music business may find their offerings coming under greater scrutiny. CMP Technologys Contentinople.com, a
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A new joint group looks at Internet tax compensation costs
Description: A new joint group looks at Internet tax compensation costs A group of state government officials and members of the business community have formed a new project to study the
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A new lawsuit challenges another MasterCard policy
Description: No sooner had MasterCard and Visa capitulated in a suit by major retail chains challenging a card association policy than MasterCard was hit with another lawsuitthis one challenging a MasterCard policy toward online transactions.
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A new look and hot sellers boost e-commerce sales at Barnes & Noble
Description: A new look and hot sellers boost e-commerce sales at Barnes & Noble A newly redesigned web site and the release of the fastest-selling teen novel in the history of the company
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A new look blooms at FTD.com
Description: A new look blooms at FTD.com Online flower site FTD.com has launched a redesigned web site that shows greater floral detail and features improved navigation capabilities. The
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A new look for an old standbymoving the catalog into the e-age
Description: A new look for an old standbymoving the catalog into the e-age If paper catalogs drive shoppers to the web, why wouldnt e-mail catalogs be even more effective? Operating on
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A new meaning to a greeting card with feelings
Description: A new meaning to a greeting card with feelings Ecards.com announced that it will go live today as the first Internet greeting card site enabled with TouchSense technology from
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A new measure of e-retail sales
Description: A sign of the newness of Internet retailing comes from new figures from the U.S. Department of Commerce. While traditional retail sales declined from 4th Quarter 1999 to 1st Quarter 2000, as is expected, slumping after the frenzy of 4th Quarter holiday buying, e-retail sales grew. But total retail sales grew at a 9% clip in the 2nd Quarter, while e-retail sales grew at a slower pace, 5.3%, a sign that Internet sales are still attracting mostly hard-core usersand that shoppers still love their real-world malls. This is the first time the Commerce Department has reported e-retail sales figures. Sales are on track for just over $20 billion this year, which conflictswildly in some caseswith estimates by various researchers and consultants. The difference: The Department of Commerces statistics are based on a survey of 12,000 retailers. Most of the others contact 200 or fewer retailers. Whos right? Tune in in January when the Christmas shopping season is over.
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A new measure of the extent of music downloading
Description: A new measure of the extent of music downloading The debate continues over whether downloading of music from the Internet harms or helps music sales. Whichever side one favors,
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A new measurement of online/offline apparel
Description: A new measurement of online/offline apparel comScore Networks, Inc. a provider of Internet infrastructure services, STS Market Research, a survey research company based in
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A new niche nets Compact Appliance more than $1 million in new web sales
Description: A new niche nets Compact Appliance more than $1 million in new web sales An investment in a new niche e-commerce site is generating more than $1 million in new web sales for
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A new old approach: Online category killer
Description: Weve heard this before: launch a web store, specialize in a commodity product priced 30% below retail, and make free shipping standard. Its a business model that has kept other web merchants in the red and blown several into oblivion, but it seems to be a winner for DeepDiscountDVD.com.
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A new online shopping promotion from the Discover card
Description: A new online shopping promotion from the Discover card Riverwoods, Ill.-based Discover Financial Services today unveiled DESKSHOP 2.0, an Internet shopping service that
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A new page in marketing to Facebook users
Description: A new page in marketing to Facebook users Facebook Inc., the online social network that claims 24 million active users, has announced it will allow retailers and others to
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A new payment card aimed at teens shopping online
Description: A new payment card aimed at teens shopping online Denver-based Dibz Inc., a subsidiary of the iDial Networks telecommunications company, plans to roll out in June the Dibz
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A new payment option: Bill Me Later
Description: A new payment option: Bill Me Later One of the improvements to web-based shopping that retailers and payment services providers have been seeking since the dawn of Internet
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A new peek into the online retailing world
Description: Nielsen/NetRatings unveiled some new data measurements in April, reporting such hitherto not publicly available data about average order size by category, conversion rates at select retailers and number of visitors and purchases at a number of retailers broken down by category. Nielsen/NetRatings` MegaView Online Retail report measures at-work and at-home Internet usage. Its first measurements were in February. Here`s what it shows:
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A new performance measuring service
Description: A new performance measuring service Keynote, a San Mateo, Calif., company that measures performance on the Internet, released the first results of its monitoring of retailing web
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A new president for Mercantec
Description: A new president for Mercantec Mercantec Inc., a global provider of e-commerce products and services for small-to-medium sized businesses, has named Tim Noe CEO. Noe takes over as
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A new report shows the Internet is safer from fraud than the offline world
Description: A new report shows the Internet is safer from fraud than the offline world The Internet is safer from identity thieves than the offline world, says the new 2005 Identity Fraud
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A new security measure in shipping
Description: A new security measure in shipping Outsourced fulfillment provider APL Direct Logistics is in talks with a merchant about shipping orders to consumers in boxes sealed with
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A new service to help eBay buyers launches today
Description: A new service to help eBay buyers launches today AuctionBlitz, Inc. today announced the official launch of http://www.auctionblitz.com, an Internet-based service that helps eBay
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A new study shows consumers dont know how to navigate the web
Description: A new study shows consumers dont know how to navigate the web A comprehensive two-year study by Alexa Research, a web intelligence and traffic measurement service, reveals that
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A new survey may change thinking about best day to e-mail
Description: A new survey may change thinking about best day to e-mail A new survey by ExactTarget contradicts recent reports that open and click rates are best for e-mail messages sent out
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A new survey of retailing executives tracks the state of online retailing
Description: A new survey of retailing executives tracks the state of online retailing Internet Retailer and ForeSee Results are co-sponsoring the Insiders View of e-Retailing survey to
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A new survey shows evolving online buying habits
Description: A new survey shows evolving online buying habits NFO Interactive, an interactive research provider, release its 2000 Online Retail Monitor, a bi-annual study that examines the
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A new survey underscores the importance of easy returns
Description: A new survey underscores the importance of easy returns How important to online retailing is a convenient merchandise-return policy? Very, says a new survey from Harris
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