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Online car researchers quickly become buyers, says Autobytel research
Description: Online car researchers quickly become buyers, says Autobytel research 67% of car shoppers who submitted requests for price quotes at Autobytel.com utlimately purchased a car,
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Online chat provider LivePerson reports 44% Q3 revenue growth
Description: Online chat provider LivePerson reports 44% Q3 revenue growth LivePerson Inc., a provider of live chat and other real-time customer response services, says its third quarter
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Online circulars expand retailers reach
Description: Online circulars expand retailers reach Retailers have been using printed sales circulars to drive traffic to their stores for years. And a few now are starting to put them
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Online clothes fitting technology drives store traffic at Lane Bryant
Description: Online clothes fitting technology drives store traffic at Lane Bryant Charming Shoppe Inc.s Lane Bryant stores reports that a campaign to promote the introduction of My Virtual
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Online clothes-sizing software developer Yourfit Inc. raises $2.3 million
Description: Online clothes-sizing software developer Yourfit Inc. raises $2.3 million Yourfit, which creates software to help online apparel shoppers determine the fit of clothing they are
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Online college textbook sales triple at CampusHub
Description: Online college textbook sales triple at CampusHub Dollar volume of college textbooks bought online at Nebraska Book Co. Inc.s CampusHub, which operates web sites for 500 college
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Online companies still dont understand customer loyalty, says Jupiter
Description: Online companies still dont understand customer loyalty, says Jupiter Despite a wealth of available tools and data to foster online customer relationship management, most online
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Online computer auctioneers settle complaint with FTC
Description: Online computer auctioneers settle complaint with FTC Computers by Us Inc., which auctioned computers over the Internet, has settled a complaint with the Federal Trade Commission
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Online computer retailer eCost posts a net loss in Q3
Description: Online computer retailer eCost posts a net loss in Q3 Online personal computers and electronics retailer eCost.com, which merged with PFSweb Inc. in February, posted a net loss
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Online consumer spending rises 21% for week ending May 9
Description: Online consumer spending rises 21% for week ending May 9 Online retail spending for the week ending May 9 rose 21% to $1.17 billion, up from $969 million in the comparable week a
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Online consumer spending rises 28% for week ended Feb. 27
Description: Online consumer spending rises 28% for week ended Feb. 27 Online consumer spending rose 28% for the week ended Feb. 27, to $1.56 billion from $1.22 billion in the comparable week
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Online consumer spending rises 28%
Description: Online consumer spending rises 28% For the week ended Sun., June 8, online consumer spending totaled $1.655 billion, up 28% from $1.304 billion in the year-ago period, comScore
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Online consumer spending rises 30% for the week ended July 24
Description: Online consumer spending rises 30% for the week ended July 24 Online consumer spending rose 30% to $1.38 billion for the week ended July 24, up from $1.06 billion in the
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Online consumers not yet ready to embrace most credit card alternatives
Description: Online consumers not yet ready to embrace most credit card alternatives Internet retailers could realize cost advantages from enabling non-credit card-based payments, but most
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Online consumers prefer to buy offline, study says
Description: Online consumers prefer to buy offline, study says Although the number of online buyers is increasing, web buyers still prefer to shop in traditional offline stores, according to
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Online consumers using single-use numbers outspend average, says Orbiscom
Description: Online consumers using single-use numbers outspend average, says Orbiscom Orbiscom has seen online consumer spending 200% to 400% higher than industry averages among cardholders
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Online content management: a job and now, a strategic opportunity
Description: Online content management: a job and now, a strategic opportunity Content management is moving beyond just a necessary function into the realm of a strategic opportunity at
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Online counseling added to stress-relief site
Description: Online counseling added to stress-relief site Stress Less, which launched in 1997 and offers 12,000 new users each week more than 1,300 products to help alleviate stress,
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Online coupon company CoolSavings to go private
Description: Online coupon company CoolSavings to go private Landmark Communications, CoolSavings Inc.s largest shareholder, is taking CoolSavings private. It will pay 80 cents a
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Online coupon company Save.com is lost
Description: Online coupon company Save.com is lost Los Angeles-based Save.com, a print-at-home Internet coupon company, ceased operations today. Save.com launched one of the first consumer
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Online coupon use grows, but finding the right balance is still a challenge
Description: Online coupon use grows, but finding the right balance is still a challenge Internet coupons continue to grow in popularity: about 38% of U.S. online households now use the home
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Online coupon users are more brand loyal than all users, says a new survey
Description: Online coupon users are more brand loyal than all users, says a new survey Users of online coupons have larger families, spend more on groceries and are more brand loyal than
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Online coupons can drive in-store sales
Description: Online coupons can drive in-store sales Online distribution of coupons could lead to an increase in in-store purchases, according to a new survey from Prospectiv Consumer
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Online coupons have a role--but not long term, says eBags
Description: Online coupons have a role--but not long term, says eBags Online coupons were once important to the survival of eBags.com, but they rarely generate loyal, long-term customers,
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Online coupons motivate shoppers, but few retailers use them, says AMR
Description: Online coupons motivate shoppers, but few retailers use them, says AMR While theres a lot of discussion among retailers about ways to effectively merchandise across channels,
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Online credit card fraud hit $700 million last year, Gartner says
Description: Online credit card fraud hit $700 million last year, Gartner says Credit card fraud on the Internet reached $700 million last year, 1.14% of the total $61.8 billion that
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Online credit card scam hits 100,000 accounts, but no payments get through
Description: Online credit card scam hits 100,000 accounts, but no payments get through In a wake-up call for online merchants, a recent credit card scam resulted in more than 60,000
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Online cross-selling is more than just upping order size, says Jupiter
Description: Online cross-selling is more than just upping order size, says Jupiter Cross-selling has become a key online merchandising tactic, and not just to increase the size of the
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Online currency conversion provider rolling out product
Description: Online currency conversion provider rolling out product E4X, a New York-based online currency exchange company, is rolling out its products after several months of beta testing,
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Online currency provider Flooz cuts half its staff
Description: Online currency provider Flooz cuts half its staff Online gift currency company Flooz.com, promoted by actress Whoopi Goldberg, laid off 35 employees today, which is half the
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Online custom product buyers are the most desirable, Forrester says
Description: Online custom product buyers are the most desirable, Forrester says Only 24% of online shoppers have built a custom product online, but they are among the most desirableaffluent
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Online customer reviews influencing sales at luxury brands
Description: Online customer reviews influencing sales at luxury brands Word of mouth marketing, already an effective marketing technique, has become brutally efficient thanks to online
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Online customer satisfaction high despite some declines from last year
Description: Online customer satisfaction high despite some declines from last year Two reports on online customer satisfaction this holiday season show shoppers generally satisfied with
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Online customer self-service broadening to more functions
Description: Online customer self-service broadening to more functions Customer self-service online has been largely confined to administrative functions such as order entry, checking order
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Online customer service fell short during the holidays, says new study
Description: Online customer service fell short during the holidays, says new study A fourth-quarter 2005 study of 100 online retailers found an overall decline in the level of customer
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Online customer service still lags
Description: Online customer service still lags Online retailers have a long way to go in customer service, Pradeep Singh, founder and CEO of Talsima Corp., a vendor of customer relationship
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Online customer service target: 98% self-service
Description: Online customer service target: 98% self-service Retailers that use online customer service effectively should be able to hit a high rate of inquires handled through
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Online customer service with a twist
Description: Online customer service with a twist E-commerce technology vendor Jaduka has launched a service that enables shoppers and retailers to immediately connect via telephone. The
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Online debit transactions growing faster than online credit, Visa says
Description: Online debit transactions growing faster than online credit, Visa says Online purchases made with Visa debit cards grew at nearly double the rate of Visa credit cards last year,
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Online drugstore sales to grow, but slowly
Description: Online drugstore sales to grow, but slowly Almost 70% of online shoppers recently surveyed by Jupiter MediaMetrix said theyve never purchased health-related products online --
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Online education handles ongoing employee training at The Brick stores
Description: Online education handles ongoing employee training at The Brick stores With 70 stores, The Brick is Canadas largest volume retailer of home furnishings, bedding, appliances,
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Online educational courses help drive sales, build loyalty for Sony
Description: Online educational courses help drive sales, build loyalty for Sony Building customer loyalty was one of the main reasons that Sony Corp. has been sponsoring online educational
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Online electronics retailer Abt introduces more personalization
Description: Online electronics retailer Abt introduces more personalization Sales at AbtElectronics.com increased by around 35% in 2005 and the multi-channel retailer is counting on even
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Online electronics retailer eCost.com debuts syndicated content
Description: Online electronics retailer eCost.com debuts syndicated content Online electronics retailer eCost.com continues to overhaul its web site to improve sales. In February, eCost.com
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Online electronics retailer eCost.com is closer to merging with PFSweb
Description: Online electronics retailer eCost.com is closer to merging with PFSweb PFSweb Inc. and eCost.com, an online electronics retailer, are a step closer to merging. On Tuesday the
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Online exercise equipment retailer Smooth Fitness appoints new COO
Description: Online exercise equipment retailer Smooth Fitness appoints new COO Online fitness equipment retailer Smooth Fitness has hired Marc Cerceo as its chief operating officer, the
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Online florist sites need perking up, study says
Description: Online florist sites need perking up, study says Online florists should communicate shipping costs to customers as a way to combat a perception that online flowers cost more than
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Online food shopping`s bottom line: growth
Description: Article from Internet Retailer
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Online fraud is under 0.5% for most merchants, says Merchant Fraud Squad
Description: Online fraud is under 0.5% for most merchants, says Merchant Fraud Squad Most online merchants experience credit card fraud rates of less than 0.5% of annual sales, a survey of
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Online fraud prevention requires a suite of tools, Ice.com says
Description: Online fraud prevention requires a suite of tools, Ice.com says Online retailers need to use a suite of fraud-prevention tools, rather than a single measure, if they want to
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