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It`s a retail I.T. worker`s market, as retailers expand their tech staffs Description: If you want to know what your competitors are up to, check out how theyre growing their I.T. departments. The strategy of the day: Expanding the number of professionals skilled in XML, Service Oriented Architecture and other forms of web-based technology that provide for integrated applications and support multi-channel retailing, reports workforce services and research firm Yoh Services LLC, a unit of Day & Zimmerman Group.
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It`s a small world Description: Technology leaps bordersbut culture doesn`t, as U.S. e-retailers find new markets require a new approach
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It`s all about the music at Urbn.com Description: Retaining a stores image is tricky when moving online. While some merchants rushed to be first to sell goods via the web, others, such as hip fashion and home store Urban Outfitters, decided to wait. But while some waited because they wanted to make sure their online strategy was sound, thats not what held back Urban Outfitters. It was waiting for another kind of sound: the sound of music.
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It`s easy to get lost in Kmart.com, but after a while, it all makes sense Description: 1 minute and 19 seconds
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It`s in the cards Description: CPFR sets new game rules for dealing with trading partners
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It`s not just Amazon vs. CDnow anymore; there`s a whole lotta shakin` online Description: Like the ever-shifting sounds of popular music, a year can be an eternity in the annals of e-commerce. It was only last summer that CDnow Inc. was battling it out for the top music spot on the Web with Music Boulevard, which was owned by N2K Inc. The two were locked in a slugfest for the best banner ad slots, the smoothest customer service and the snazziest promotions with up-and-coming artists.
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It`s party time at eToys Description: It`s party time at eToys Online toy retailer eToys Direct Inc. is using a multi-channel approach to build a toehold in the birthday and childrens special events business. The
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It`s survival of the fastest. As broadband grows, so will pressure to add multimedia apps Description: Even with todays predominately slower connection speeds, features boosted by broadband are in hot demand for good reason. Clothier Lands End, for instance, more than doubled its Internet sales from $61 million to $138 million last year, after adding features that allow customers visiting its site to to fit clothing on virtual models, mix and match various styles and colors of Oxford cloth shirts, and shop the site by linking browsers with a friend or customer service representative. Lands End executives stop short of making a precise connection between these new features and the higher sales, yet they say some influence is certain. In e-mails praising the new features, customers have vowed to return to the site or make it it their exclusive online clothier.
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It`s the design, Stupid Description: James Carville, the brilliant political campaign strategist, became ensconced in American political folkloreand helped get Bill Clinton elected President in 1992by hanging a sign at Clintons Little Rock campaign headquarters that read: Its the Economy, Stupid. It was there to remind the campaign staff that American Presidential elections tend to be won and lost over the current state of the U.S. economy. So, while George the First was basking in high poll ratings following his victory in Iraq One, Carville had his eye trained on the nations eroding economic numbers, which he knew could put the Comeback Kid in the White House. Its a funny thing that pocketbook issues trump all others in elections even though politicians, their staffers and the media often focus on everything else.
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Italy, Spain growing faster than UK in e-commerce Description: The United Kingdom is the leader in European e-commerce, with sales dwarfing those of its neighborsand its projected to keep its lofty position for years to come, Forrester Research says in a new series of eCommerce Forecast reports. But Forrester projects e-commerce sales in Italy and Spain to increase at faster cumulative annual growth rates of 31% and 27%, respectively, from 2006 to 2011, compared to 12% for the UK.
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Its catalog is in lots of planes, but Skymall gets 30% of sales on the web Description: Its catalog is in lots of planes, but Skymall gets 30% of sales on the web Skymalls catalog is on hand in 97% of domestic flights and is viewed by 86 million airplane passengers
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Its online ads go dark, and TechnoScout learns that web ads work Description: The great thing about online advertising is that marketers can see how many times consumers click on ads and how much time they spend viewing them. But if an online campaign coincides with large campaigns in other media, including print and radio, a marketer can have a tough time separating online advertisings effect on sales from offlines.
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Its ship-to-store program creates new sales and new customers, Ace reports Description: Its ship-to-store program creates new sales and new customers, Ace reports Three-fourths of sales at AceHardware.com this year have been for ship-to-store products, Ace reported
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Its 2 a.m. Do you know if your web sites up? Description: Its 2 a.m. Do you know if your web sites up? Now that more and more consumers are comfortable with buying online, and e-retailers are maturing with merchandising and
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Its 26 days later, do you know where your returns are? Description: Its 26 days later, do you know where your returns are? Theres a hidden cost to product returns and its being dubbed "trunk time" by reverse logistics provider Newgistics Inc.
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Its BYOC for Buy.coms local area network party Description: Its BYOC for Buy.coms local area network party Buy.com, No. 36 in the Internet Retailer Top 500 Guide, is throwing itself a 10th anniversary local area network party and video
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Its Valentines Day and shoppers are in love--with the web Description: The love of chocolate, flowers and diamonds that draws shoppers to spend for Valentines Day is spreading in large doses to the online world. We tripled our sales from last year, says Pinny Gniwisch, co-founder and vice president of marketing for jeweler Ice.com. We also doubled our conversion rate, to 2% from 1% last year.
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Its a full plate for KitchenSource.com in the second half Description: Its a full plate for KitchenSource.com in the second half Executives at KitchenSource.com are hungry for more web sales, and theyve created a menu for the second half of 2006
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Its a happy holiday for online retailers, with sales up 25% Description: Its a happy holiday for online retailers, with sales up 25% The 2006 online holiday shopping season is upholding a new tradition: Sales since Nov. 1 have risen 25% over sales
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Its a makeover and weight loss for Shopbop.com Description: Its a makeover and weight loss for Shopbop.com Heeding customer feedback, Shopbop.com has shed web pages, simplified processes and revamped its look. Its now easier to browse
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Its a new world order for Patagonia.com Description: Its a new world order for Patagonia.com Patagonia Inc. this year will introduce redesigned U.S. and Japanese e-commerce sites and launch a new site for European consumers. To
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Its a sellers market on the job front Description: Even with better pay and perks, web retailers struggle to hire all of the skilled employees they need
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Its a very merry Christmas for e-commerce technology vendor NetSuite Description: Its a very merry Christmas for e-commerce technology vendor NetSuite Wall Street gave Oracle CEO Larry Ellison an early Christmas present of, oh, about a billion dollars, and
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Its a web services worldin fulfillment Description: Fulfilling orders hasnt been one of online retails most compelling stories--but with new technology, thats poised to change.
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Its all inside for the web at J.C Penney stores Description: Its all inside for the web at J.C Penney stores J.C. Penney Co. Inc. is equipping 1,000 of its stores with 35,000 web-enabled point-of-sale devices and taking other steps to
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Its an e-life as consumers online and offline activities integrate Description: Its an e-life as consumers online and offline activities integrate As e-commerce continues to grow at the rate of about 25% per year, consumers are spending more moneyand more
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Its another European excursion for RealNetworks Description: Its another European excursion for RealNetworks RealNetworks Inc. has launched another European music service. With the new service, RealNetworks Europe subscribers have instant
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Its back: E-retailers should be taking risks again, says eBags CEO Description: Its back: E-retailers should be taking risks again, says eBags CEO Launched in the dot-com boom, eBags.com survived the dot-com investment bomb that followed, in part by putting
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Its back: online ad sending up 10.5% to $3.3 billion for the first half Description: Its back: online ad sending up 10.5% to $3.3 billion for the first half Driven in large measure by consumer brand advertisers in general, retail in particular, and growing
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Its backroom stuff, but fulfillment processes should take center stage Description: A well-executed marketing campaign and a snazzy web site might initially draw shoppers to an online retailers site, and even convince them to buy. But whether customers make return visits may well depend on something more mundane: delivery of the right items in good condition and in a timely fashion. Thats what makes fulfillment so crucial to an online merchants success.
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Its been three years and retailers are still focused on ROI, panelists say Description: Its been three years and retailers are still focused on ROI, panelists say When the Internet investment bubble burst in 2000, the new mantra for technology purchases was ROI.
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Its e-catalogs and rich media for DiscountDance.com Description: Its e-catalogs and rich media for DiscountDance.com Many Internet retailers are in the middle of major technology implementations, new marketing initiatives and different
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Its everywhere--except in overseas customers wallets Description: Who would know better than MasterCard and Visa executives the limits of the credit card as a payment vehicle outside the U.S.? Consumers have not adopted credit cards in other countries as they have in the U.S.and that creates an obstacle to U.S.-based e-retailers who want to expand to overseas markets.
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Its like trying to find a needle in a pile of 60,000 rugs Description: Its like trying to find a needle in a pile of 60,000 rugs Its good, of course, for retailers to have a wide selection of products from which customers can choose. But if
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Its looking like a merry Christmas for e-retailers, Shop.org/BizRate say Description: Its looking like a merry Christmas for e-retailers, Shop.org/BizRate say The strong start to online holiday shopping is improving the mood of online retailers, the
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Its more technology and focus at Tech for Less Description: Its more technology and focus at Tech for Less Tech for Less Inc. this year is making a variety of technology and strategic changes to boost its conversion rate and sales. One
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Its not a bandwagon yet, but 2 more retailers sign up for IPOs Description: In the wake of a rush of funding in the past 6 months, two retailers with significant online operations have filed for IPOs.
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Its not all about the Buy button Description: Its not all about the Buy button A piece of equipment such as a laptop is a highly-considered purchase that may involve several visits to multiple sales channels over time. But
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Its not glamorous, but delivery is key to web retailers success Description: The web site may create the first impression a customer has of an online retailer, but whether a purchased item is delivered on time often has a longer lasting impact on how a consumer perceives the company. Customer dissatisfaction with shipping can cut repeat purchases by as much as 25%, according to some industry estimates.
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Its not the heat, its the gas that`s driving online shoppers Description: Its not the heat, its the gas that`s driving online shoppers Busy summer schedules and rising fuel prices are having an impact on consumer behavior, keeping more at home this
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Its official: BlueLight.com becomes Kmart.com Description: Its official: BlueLight.com becomes Kmart.com In a 180-degree turn from an earlier strategy that separated Kmart Corp.s web operation from its stores with a different name,
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Its only natural Description: In addition to using paid search, retailers are hunting for customers naturally
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Its quality and not quantity that counts for effective e-mail marketing Description: Its quality and not quantity that counts for effective e-mail marketing E-mail doesnt have to be spam or just one more unopened message in a customers inbox if retailers are
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Its search that drives sales at HomeClick.com Description: Its search that drives sales at HomeClick.com When does brand-building matter less for an online retailer? When the brands it sells already are strong in their own right, Eli
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Its site search, its merchandising its two functions in one Description: Its site search, its merchandising its two functions in one Site search has become very good at getting site visitors directly to the products theyre looking for perhaps
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Its software; its an ASP: new e-commerce platform combines both models Description: Its software; its an ASP: new e-commerce platform combines both models Allan Dick doesnt want to have to be an IT whiz to operate Clawfootcollection.com he just wants to be
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Its the human touch without the human Description: Its the human touch without the human While product research, order entry, order history, and order status were some of the first customer service functions to be automated
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Its the same story again at Spiegel: Web sales up, total sales down Description: Its the same story again at Spiegel: Web sales up, total sales down In what has become a familiar routine, web-based sales at the Spiegel Group grew in July while all other
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Its time for e-retailers to get more personal with shoppers, study says Description: Its time for e-retailers to get more personal with shoppers, study says While 77% of online consumers say they find online recommendations somewhat to extremely usefulwith
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Its time to begin experimenting with m-commerce, study suggests Description: Its time to begin experimenting with m-commerce, study suggests As U.S. consumers grow increasingly comfortable with mobile devices, using them for activities beyond voice, the
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