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In the U.K., Tesco raises delivery rates for popular time slots Description: In the U.K., Tesco raises delivery rates for popular time slots While some online grocery delivery services are cutting rates to entice shoppers, Britain`s largest online grocery
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In the battle for brand dominance, web-based companies look at TV Description: In the battle for brand dominance, web-based companies look at TV Online advertising has been the focus of much attention among retailers over the past several months as the
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In the catalog world, there are no more pure plays Description: The web pushes catalogers into multi-channel retailing and profoundly changes how they do business
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In the drivers seat Description: Thanks to the web, retailers are putting together the pieces of product transport
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In the mood Description: In the mood A new Miami-based singles site, Iloveu.com adds name brand gift sites to the dating game. The site offers shopping links to Victoria's Secret and Godiva, RedEnvelope,
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In video e-mail, dont shoot for an Emmy Description: In video e-mail, dont shoot for an Emmy Retailers are interested in video e-mail marketing, but many dont understand the format or content requirements because the technique is
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In-game ads give retailers a new way to engage a broad audience Description: In-game ads give retailers a new way to engage a broad audience Although retailers may dismiss game marketing as irrelevant, games can be a fresh way to approach and engage a
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In-house ROI may not capture true value of web investment, Jupiter says Description: In-house ROI may not capture true value of web investment, Jupiter says Most e-commerce businesses arent getting an accurate assessment of their total ROI on web investments,
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In-store broadband opens a world of new service, speaker says Description: In-store broadband opens a world of new service, speaker says Once broadband Internet access is in a store, retailers can leverage it in dozens of ways, Tom McDonald, product
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In-store deployments of web-enabled kiosks are bringing the clicks closer to the bricks Description: Major retailers taking the kiosk route include Kmart Corp., Wal-Mart Stores Inc., Circuit City Stores Inc., Borders Music and Books, J.C. Penney Co. Inc. and The Hudsons Bay Co., Canadas largest retailer. Earlier this year, Hudsons Bay tested custom IBM web-enabled kiosks to see if it could sell items it has not carried before. Its Zellers discount store chain used kiosks to sell large appliances. Hudsons Bay says the test shows there are no barriers in customers minds to buying appliances from the mass market store. The next phase is to roll these out to all Zellers, says David Alves, general manager merchandising and marketing for hbc.com and Hudsons Bays loyalty programs.
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In-store pick-up is a hit with REIs online customers Description: In-store pick-up is a hit with REIs online customers When REI launched its in-store pick-up service for online orders in July, it didnt take long for online customers to notice
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In-store pick-up: Fast, efficient, friendly (mostly) Description: As multi-channel retailers increasingly recognize the importance of in-store pick-up of online orders as part of a cross-channel shopping experience, theyre making improvements to the pick-up service but still facing challenges, Chicago-based consultants The E-Tailing Group says in a third-quarter 2006 study on in-store pickup, which is included in its report, Expectations of the Cross-Channel Customer: Convenience and Control from Online to In-Store. While 53% of retailers in the study let online shoppers check inventory at the store level, only 56% of ordered products were available for same-day pick-up because merchandise had to be first shipped from a warehouse. On the plus side, 71% of in-store pick-up counters are easy to find, and store employees on average find 68% of orders in less than a minute. The average wait time: 3.64 minutes. Here is some of what The E-Tailing Group found when it tested in-store pick-up.
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In-store pickup helps spark online holiday shopping in final week Description: In-store pickup helps spark online holiday shopping in final week Online retail sales reached $1.22 billion for the week ended Dec. 26, a rise of 53% from $795 million in the
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In-store pickup of online orders drives up average order value at Best Buy Description: In-store pickup of online orders drives up average order value at Best Buy 20% of BestBuy.com customers who pick up their orders in stores make additional purchases while there,
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In-store pickup of online orders more consistent at Sears Description: In-store pickup of online orders more consistent at Sears Although its most popular during the holiday season, in-store pickup of online goods bought at Sears.com is proving to
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In-store pickup offers opportunities, but beware of pitfalls, says Jupiter Description: In-store pickup offers opportunities, but beware of pitfalls, says Jupiter Only 9% of online shoppers have ever picked up in-store an item purchased online, according to new
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In-store web kiosks are likely to gain popularity Description: In-store web kiosks are likely to gain popularity As consumers become more accustomed to remote technologies, web kiosks will become popular fixtures in convenience stores and
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In-vesting in a web site Description: The web has long been touted as the ultimate one-to-one medium. Seattle-based Rivers West, which makes fleece apparel, hopes to prove thats true. Shoppers at riverswest.com can create their own $100 vests, choosing from more than 5,000 combinations of eight basic styles.
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InFocus learns how to sell on the web as a manufacturer Description: InFocus learns how to sell on the web as a manufacturer When it realized that retail stores would not produce the sales growth it desired, InFocus Corp. decided to start selling
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InPhonic adds CEO to presidents duties Description: InPhonic adds CEO to presidents duties InPhonic Inc., an online seller of wireless services and products, has added CEO to the duties of president Andy Zeinfeld. David A.
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InPhonic hires RadioShack exec as president of e-commerce Description: InPhonic hires RadioShack exec as president of e-commerce InPhonic Inc., an online seller of wireless phones and service plans, has named Andy Zeinfeld as president of
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InQ Adds Senior Level Executive to Team Description: Article from Internet Retailer
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InQuira Adds New Personalization Products to InQuira 7 Intelligent Search Platform Description: Personalized Navigation and Process Wizards offer powerful new options for enhancing customer interaction
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Inceptor and Sane Solutions To Integrate Pay-Per-Click Bid Management With Web Analytics Description: Search engine marketing company teams up with web analytics firm to co-market BidCenter PPC bid management system with NetTracker Web analytics software
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Include everyone, take small steps to create a singular database Description: Include everyone, take small steps to create a singular database Implementing a single database to manage product presentation on the web and in print requires coordination among
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Increase in web-enabled POS supports multi-channel strategies Description: As retailers continue to build out multi-channel strategies ¯ encompassing stores, web sites, catalogs and kiosks ¯ theyre also increasing their emphasis on web-enabled POS systems to support integration of applications that support multi-channel selling, according to the latest POS Benchmarking Survey from Cleveland-based LakeWest Group Ltd. The survey notes that 61% of specialty retailers today have web-enabled POS systems, up from 56% last year and 27% in 2002. And growth is expected to continue, LakeWest says. 69% of specialty retailers without web-enabled POS plan to implement it within two years, up from 56% who had such plans last year.
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Increase the Reach of Your Next Email Marketing Campaign Description: Article from Internet Retailer
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Increased online rental revenues help Blockbuster narrow Q1 loss Description: Increased online rental revenues help Blockbuster narrow Q1 loss Increased revenues from growth in Blockbuster Onlines subscriber base partially offset a 7.7% decrease in first
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Increased traffic at 8 of top 10 hardware manufacturer sites in July Description: Increased traffic at 8 of top 10 hardware manufacturer sites in July Traffic increased at eight of the top 10 online hardware manufacturer sites in July, with five experiencing
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Increased visits at 5 of the top 10 computer and consumer electronics sites Description: Increased visits at 5 of the top 10 computer and consumer electronics sites Five of the top 10 multi-category computers and consumer electronics sites reported double-digit
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Increases in keylogging incidents will hurt online retailers Description: Increases in keylogging incidents will hurt online retailers The growing use of keylogging spyware to steal consumers passwords and other personal data entered into retail sites
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Independence is key to success in social shopping sites Description: Independence is key to success in social shopping sites Social shopping sites such as Kaboodle, ShopWiki, StyleFeeder and ThisNext connect consumers and give rise to discussions
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Independent retailers access web-based services for supplier communications Description: Independent retailers access web-based services for supplier communications Independent retailers, such as 200-store franchise company Medicap Pharmacies Inc. and Furnitureland
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Indigo Books opens a new web chapter Description: Indigo Books opens a new web chapter To keep pace with rivals such as Amazon.com, Indigo Books & Music Inc. is updating its e-commerce strategy to include new merchandise
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Indigo books 17% web sales growth in third quarter Description: Indigo books 17% web sales growth in third quarter Indigo Books & Music Inc., Canadas largest book retailer, increased its third quarter e-commerce sales by 17.2% to $21 million
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Indigo closes the books on a good web year Description: Indigo closes the books on a good web year Indigo Books & Music Inc. posted a 23% increase in e-commerce sales for the 2006 fiscal year while total sales grew by 9.2%. For FY
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Indigo fiscal 2007 web sales rise by 9% Description: Indigo fiscal 2007 web sales rise by 9% Indigo Books & Music Inc. grew its web sales by 9.1% in fiscal 2007, while total sales rose by 2.9%. Indigo, No. 140 in the Internet
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Indigo grows Q2 web sales by 7.2% Description: Indigo grows Q2 web sales by 7.2% Indigo Books & Music, Canadas largest book retailer, is reporting an e-commerce sales gain of 7.2% for the second quarter while total sales
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Indigo narrows its Q1 loss Description: Indigo narrows its Q1 loss Web sales for Indigo Books and Music rose by 19.4% in the first quarter of fiscal 2008 to $18.5 million from $15.5 million a year earlier. The sales
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Indigo reports 6% Q3 web sales rise Description: Indigo reports 6% Q3 web sales rise Indigo Books & Music Inc. is reporting a gain of 6% in web sales for the third quarter. For Q3, Indigo posted web sales of $21.8 million vs.
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Indivos Awarded U.S. Patent for Tokenless Electronic Financial Transactions Using Biometrics Description: Article from Internet Retailer
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Industri-Matematik Launches VIVALDI Store Replenishment Software Description: Article from Internet Retailer
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Industry Issues & Trends: Page 100 Description: XM RedEnvelope CEO HSN NFL comScore WebSideStory CFO
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Industry Issues & Trends: Page 101 Description: iTunes CompactAppliance comScore MoreVisibility EVP, DoubleClick, IBM
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Industry Issues & Trends: Page 102 Description: FTC FBI comScore Wal-Mart eBay MarketPlaces CTO COO CEO, BuzzMetrics SVP
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Industry Issues & Trends: Page 103 Description: GSI comScore
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Industry Issues & Trends: Page 104 Description: Can-Spam
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Industry Issues & Trends: Page 105 Description: FTC Can-Spam CEO IAC/Interactive I-Behavior CEO iSold CEO GiftCertificates.com CFO
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Industry Issues & Trends: Page 106 Description: DMA FogDog CompactAppliance.com
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Industry Issues & Trends: Page 107 Description: eBay NRF JAMDAT
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