This is a sample taken from the 22698 Internet Retailer: Top 500 Guide. Internet Marketing Conference/Exhibition pages accessible below. You are currently viewing information organised by Title.
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How product demos are helping shoppers kick the tires on the web
Description: Retailers—and the interactive ad agencies—argue that having vendors foot the bill for interactive demonstrations for multiple products is more cost-effective because manufacturers can spread the cost of doing so across dozens of Internet retailers.
How product differentiation counters the web’s pricing pressure
Description: How product differentiation counters the web’s pricing pressure When identical branded products can be compared online, point by point, on a comparison shopping engine, retailers
How retail chains are growing their web strategies
Description: How retail chains are growing their web strategies Although many have been slow to capitalize on the web as a selling channel, retail chains are starting to use their web sites
How retailers are making their web sites stickier to keep customers coming
Description: How retailers are making their web sites stickier to keep customers coming Increased control over how their site search feature can serve online customers is helping companies
How retailers are using web auctions to let customers help them set prices
Description: It’s a long road a toaster may travel between the time it hits the store shelf at a 100% mark-up to the day it shows up in the bargain bin as the shopkeeper makes way for new models. That toaster’s price drops at sales honoring everything from Bastille Day to Halloween, until dollar stores and bulk goods brokers offer the only remaining chance for retailers to recoup any of their cost. This has been the likely end of useable but unsold merchandise ranging from stereos to sweaters as they near the end of their value cycle. But now the web is writing a different end to the story with online auctions.
How retailers can build better e-mail marketing relationships
Description: How retailers can build better e-mail marketing relationships At a time when consumers’ in-boxes are swamped with unsolicited e-mail marketing messages, retailers must be more
How retailers may wrangle cross-channel pricing in a web world
Description: How retailers may wrangle cross-channel pricing in a web world One factor complicating retail pricing in a web world is price transparency afforded by the Internet. Retailers
How returns policies can be harnessed to help boost conversions
Description: How returns policies can be harnessed to help boost conversions It’s not just the merchandise or the price that converts site visitors into buyers – it’s the whole customer
How rich media works for e-mail, too
Description: How rich media works for e-mail, too More sites have been experimenting with and using rich media to display and sell products, and many have been increasing segmentation of
How richer e-mail graphics make for richer e-retail sales
Description: Enter “sniffers,” which are another technological advance that make HTML e-mails possible. Sniffers allow marketers sending HTML e-mails to figure out what kind of browser a customer has and whether the browser can support a high-tech e-mail. Sniffers have been key in determining which messages are opened and read. “Sniffer technologies have gotten better at identifying whether consumers can read HTML files,” McLanan says. “That’s been the biggest improvement.”
How search guides less-experienced online shoppers to a sale at Joann.com
Description: How search guides less-experienced online shoppers to a sale at Joann.com Most online retailers know the importance of the search function in directing customers as quickly as
How share, loyalty and category affect search marketing strategies
Description: How share, loyalty and category affect search marketing strategies Market share isn’t the only factor to consider in which search engines should be part of an online paid search
How should e-retailers behave with ad targeting?
Description: How should e-retailers behave with ad targeting? Is behavioral ad targeting the right way to go for e-retailers? “There is an ongoing discussion regarding behavioral targeting,
How shrinking margins are shrinking one retailer’s listings on eBay
Description: How shrinking margins are shrinking one retailer’s listings on eBay Todd Rath first launched his discounted golf equipment business online in 2002, with eBay as the exclusive
How single product database will create efficiencies for Corporate Express
Description: How single product database will create efficiencies for Corporate Express Corporate Express Inc. expects to reduce errors in product descriptions for its web site and catalog
How site design helped Walmart.com drive through three key initiatives
Description: How site design helped Walmart.com drive through three key initiatives After redesigning its web site in 2006, Wal-Mart Stores Inc. last year embarked on three key initiatives
How site search helps retailers meet customers’ higher expectations
Description: Site search and web search share a common origin: they provide functionality that helps online seekers find what they’re looking for. Major web search engines have gotten so proficient at that task that it’s had the effect of raising the bar for site search as well. “Everybody’s been Google-ized,” says Ofer Milstein, vice president of marketing at site search technology vendor Mercado Software Inc. “Because of consumers’ experience with web search, there are higher expectations of search on e-commerce sites.”
How site search helps to increase sales at Delightful Deliveries
Description: How site search helps to increase sales at Delightful Deliveries By analyzing which product displays on its site produce the best conversion rates, food-and-gifts retailer
How site search technology becomes a merchandising tool
Description: How site search technology becomes a merchandising tool Site search has become an active merchandising tool for online marketers—a long way from the list-of-links paradigm of a
How site usability helps extend the brand online
Description: How site usability helps extend the brand online Usability helps build the brand on e-commerce sites—a simple concept, but implementing it is a multi-tiered challenge, says
How sites are improving online customers’ shopping experiences.
Description: Article from Internet Retailer
How small changes made a big difference at CampingWorld.com
Description: How small changes made a big difference at CampingWorld.com As web retailers gain more experience, they’re finding that it doesn’t necessarily take a major site overhaul to make
How small misses can add up to big sales losses
Description: It was August, with the Labor Day holiday weekend still days away: the ideal time for online apparel retailers to make the summer’s last big sales pitch for women’s Capri slacks. J. Crew had secured the initial paid position on the term in the sponsored listings panel that runs along the side of the results page on Yahoo’s search engine. Retailer RoyalRobbins.com also saw opportunity, locking in the top-of-page paid spot on the same page.
How small retailers can make the new Google approach work
Description: How small retailers can make the new Google approach work Initial concerns that Google Inc.’s new impression-based CPM ad program will minimize the marketing strategies of
How smart online retailers pick the winners among new product display tools
Description: How smart online retailers pick the winners among new product display tools Lands’ End and a few other online retailers consistently lead the way in rolling out online tools to
How some easy fixes boosted eBags.com’s call center revenue
Description: How some easy fixes boosted eBags.com’s call center revenue It may be a pure play, but eBags.com has a call center, too. Since 2000, it`s outsourced both customer service calls
How some specialty retailers learned to cut their cart abandonment rate
Description: How some specialty retailers learned to cut their cart abandonment rate One hard lesson by several specialty online retailers: If you want your shoppers to proceed to a sale
How store pick-up boosts sales at REI
Description: How store pick-up boosts sales at REI Many retailers who contemplate offering order-online-pick-up-at-store are aiming to provide customer convenience with the service. But
How stores use buy online/pick up in store options as a marketing tool
Description: How stores use buy online/pick up in store options as a marketing tool Buy online/pick-up in the store programs have grown since Circuit City Stores Inc. pioneered the concept in
How supply-chain collaboration cut TruServe`s inventory, boosted sales
Description: How supply-chain collaboration cut TruServe`s inventory, boosted sales TruServe Corp., the co-op that serves TrueValue Hardware stores, has reduced its inventory by $200 million
How sweet it is: Picking your own mix
Description: How sweet it is: Picking your own mix Chicago-based Fannie May Candies revved up its web site in time for Valentine’s Day with an IBM technology-powered “Create your own
How syndicated information enhances content delivery for Office Depot
Description: How syndicated information enhances content delivery for Office Depot As they look for new and different ways to expedite content management and delivery, more web retailers are
How targeted marketing can help online retailers land the big one
Description: Casting a net in deep water may be an effective way to catch a lot of fish. But those just looking for marlin will waste a lot of effort throwing the mackerel over board. Learning where the marlin are and how they behave can take the guesswork out of deep-sea fishing. Likewise, Internet retailers who bought banner ads on high-traffic sites are beginning to exchange their nets for poles.
How technology buys fit into Bluefly’s long-term approach to selling
Description: How technology buys fit into Bluefly’s long-term approach to selling Bluefly Inc.’s investments in advanced technologies announced this week (internetreatiler.com, 4/3) represent
How testing builds a better home page
Description: How testing builds a better home page Producing the most successful web pages takes testing and optimization, but the best results require more than what retailers see in most
How the CIO/controller keeps tight reins on shrink at Chase-Pitkin
Description: How the CIO/controller keeps tight reins on shrink at Chase-Pitkin Serving in the unusual capacity of financial controller and head of the IT department at home improvement
How the Internet helps keep bagel bakeries stocked
Description: How the Internet helps keep bagel bakeries stocked It takes a lot to put get that freshly-baked, warm bagel into consumers’ hands at the 800-plus bagel bakeries of New World
How the browser is becoming the entry point to retailers’ shrink data
Description: One of the biggest issues that confronts chain retailers is employee honesty. Most employers realize that no matter how closely they screen prospects, they will end up hiring a few dishonest employees; the odds favor that outcome in a pool of several thousand people. And so the challenge becomes how to spot those who are dishonest, alert the opportunistic thieves who are basically honest to the fact that there’s a chance of getting caught, and not implement procedures that will disrupt the company’s primary job of selling merchandise. On top of all that, retailers are cautious about not overloading their IT infrastructure to catch a few thieves.
How the dot-com jitters have wrung some of the craziness out of the job market
Description: Nevertheless, the reality at the moment is that many companies are laying people off. And companies like Bluelight.com are picking them up. BlueLight.com recently hired people from Petstore.com, Reel.com and Homewarehouse.com, and BlueLight’s hiring activity and the availability of experienced engineers don’t look to let up. The number of resumes BlueLight is receiving has increased from 20 a week in February to 50 a week now—and much of the additional resumes are coming from staffers at failed or failing dot-coms.
How the new Macys.com got heavier graphics, but speedier page delivery
Description: How the new Macys.com got heavier graphics, but speedier page delivery With redesigned pages that emphasize larger images with a new zoom feature for viewing fine details,
How the smarter marketers at SmarterKids.com get inside customers` heads
Description: While SmarterKids is in the same boat as most other big online retailers—it’s far from making money—the company has created rapport with its customers. And many believe that that will be one of the keys to success. With its questionnaires for parents, a patented system for matching educational toys with the learning needs of children, and a staff of teachers and educational specialists that evaluate toys, SmarterKids is building a blueprint for successful web selling. SmarterKids will “focus on those programs that bring us the most loyal customers,” executives said in the most recent quarterly report.
How the web bests the beast of private brand production
Description: There’s nothing better than a strong private label brand in a retailer’s mix of products. It goes a long way toward giving a retailer its own style that sets it apart from other merchants, and it can produce fatter-than-usual profit margins.
How the web boosts call centers’ coordination in hiring, training, coaching
Description: How the web boosts call centers’ coordination in hiring, training, coaching Because of the amount of information available to consumers on web sites, call centers are facing more
How the web boosts store sales for some retailers
Description: How the web boosts store sales for some retailers For retailers selling complex products, having a web site can make their customers better informed, which makes their
How the web brightens fulfillment for Lamps Plus
Description: For multi-channel retailer Lamps Plus Inc., business has been strong at LampsPlus.com and on in-store web kiosks. “This year, we expect to ship about $35 million in online and in-store kiosk orders, or an average of 1,000 orders a day,” says Bill Gratke, director of planning and supply chain management. “That’s double our shipments from last year.”
How the web can deliver what the wealthy want
Description: A huge disconnect exists between what luxury consumers want and what luxury marketers think consumers want, but the divide can be overcome by use of the web. The only trouble is--many luxury marketers don`t know it yet, says luxury marketing consulting company the Luxury Institute. "Wealthy consumers see the Internet as just another part of the relationship with a luxury provider and they expect it to be integrated as one of the channels they use," says Milton Pedraza, CEO. "But luxury marketers think the relationship has to be at the retail store. And the more high end they are, the less they think the Internet is critical to their business."
How the web competes for ad dollars – even at the local level
Description: How the web competes for ad dollars – even at the local level Newspapers already vie with the Internet for readers and audience – now a new study shows that competition is
How the web could make a big maker of shoes smaller -- and why that’s good
Description: How the web could make a big maker of shoes smaller -- and why that’s good By its own calculation, if athletic shoemaker Nike made only the samples its sales force needs to show
How the web creates demand for better educated call center agents
Description: How the web creates demand for better educated call center agents The wealth of information available to consumers on the Internet is creating better informed shoppers, which in
How the web extends the reach of appliance sellers
Description: How the web extends the reach of appliance sellers One of the benefits of web-based shopping, says advocates, is that it allows time-stressed consumers to shop any time they want