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Redefining what retailing means
Description: At the beginning of the last century, the word retailer typically defined someone who ran a local store. Then came grocery, dime, department and, finally, specialty store chains. The definition of retailer became nearly synonymous with that of the chain. Catalogers who didnt operate stores were, well, catalogers. The advent of television merchandising brought those wild and crazy direct-TV merchants, but even less frequently than catalogers were they included in anyones definition of retailer. The fact was that before retailing came to the Internet in the mid-1990s, a retailer ran stores; a cataloger marketed catalogs; and a direct-TV merchant sold gadgets, anti-aging creams and greatest hits compilations that you couldnt get in stores.
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An orderly process
Description: Retailers make fulfillment speedy and profitable
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Joan Broughton joins Shop.org in charge of content and education
Description: Joan Broughton joins Shop.org in charge of content and education Joan Broughton, former vice president of multi-channel programs and head of e-commerce for outdoor sports co-op
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Why consumers are more likely to buy electronics online from Amazon
Description: Why consumers are more likely to buy electronics online from Amazon More than 85% of consumers now research and/or purchase big ticket items such as electronics and automobiles
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When the game`s over, these loyal fans go shopping
Description: When baseball fans are passionate about their team, a lot of that enthusiasm can spill over into shopping that earns loyalty points that can be cashed in for tickets, equipment used in games, or visits with players. At least thats the formula behind ThinkBlue.Dodgers.com, the new loyalty program site that directs fans of the Los Angeles Dodgers to shop at Macys.com, Amazon.com, Safeway.com and hundreds of other online and brick-and-mortar retailers.
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Boston Tea Party?
Description: Protestors barrage AOL and Goodmail over certified e-mail program
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Blockbuster Online adds a VP of product and marketing
Description: Blockbuster Online adds a VP of product and marketing Blockbuster Inc. has hired Chris Terrill as vice president of product and marketing for Blockbuster Online, the companys
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Sponsored Case Study by: Truition
Description: Article from Internet Retailer
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Girlshop.com launches re-designed site
Description: Girlshop.com launches re-designed site Girlshop.com, a fashion site for young girls featuring clothing from emerging designers, has re-launched its web site with expanded
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Search marketing: An industry with a lot of growth left in it
Description: Search engine marketing was a $5.75 billion industry in 2005 and it will nearly double to $11.1 billion in 2010. Search engine optimization and paid placement are neck-and-neck in their usage by search advertisers. Senior management is generally paying close attention to search marketing. And marketers have a surprising ability and willingness to pay more than they already are for search engine keywords, in spite of Blue Niles and FTDs well publicized reluctance to get into bidding wars. These are some of the results of a comprehensive and fascinating survey of 553 companies engaging in search engine marketing conducted by the Search Engine Marketing Professional Organization and Radar Research. Here are a few results from The State of Search Engine Marketing 2005.
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iSold It reports Q1 sales up 265% to $14.4 million
Description: iSold It reports Q1 sales up 265% to $14.4 million First-quarter gross merchandise sales at iSold It LLC, a chain of eBay drop-off stores, rose 265% year-over-year to $14.4
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Ga-Ga Over Google
Description: Pontiac`s cross-channel marketing campaign serves up plenty of do`s and don`ts for retailers
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It`s a small world
Description: Technology leaps bordersbut culture doesn`t, as U.S. e-retailers find new markets require a new approach
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Amazons latest product category: Financial services
Description: Just as supermarkets and large discount retailers host bank branches in their stores, Amazon.com last month opened a Fidelity Investments store at its web site. Fidelity, which manages more than $1.2 trillion in assets, will showcase 380 investment funds and other products on the site.
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States find a way to recoup unpaid sales tax
Description: Sometimes all you have to do is ask. For years, states have been grappling with how to recoup sales taxes from consumers who buy things tax-free online or through mail-order catalogs, but about 20 states are getting at least some of that revenue by simply including a line in tax-return forms asking taxpayers to estimate what they owe for interstate purchases for which the seller did not collect a sales tax.
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Flower sites are tops in conversions in February
Description: Flower sites are tops in conversions in February With Valentines Day, it`s no surprise that February was a good month for conversion rates at flower sitessites with the leading
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The Compliance Dilemma
Description: Retailers struggle with the card industrys stringentand confusingdata protection standard
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Trust the databut check the calendar
Description: Trust the databut check the calendar Understanding how shoppers use your web site means more than just implementing an analytics program and sitting back and watching the data
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The Past is Prologue
Description: Steve Antisdel has big dreams for a tiny web site - just like before
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Alpine Access CEO Howard dies suddenly
Description: Alpine Access CEO Howard dies suddenly Garth Howard, 51, CEO of Alpine Access Inc., a call-center provider, died suddenly on April 5. He had joined Alpine Access in October.
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Criminals call out the `call tag` scam again
Description: Some online scams never die. The latest: the so-called call tag scheme has re-emerged. The Merchant Risk Council, a professional organization that serves as a forum for retailers to exchange fraud war stories and techniques for fighting criminals, reports that the scam re-emerged over the holidays and that several of its large merchants suffered losses.
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CompUSA tries a new approach for the eBay drop-off market
Description: A year ago electronic retail chain giant Circuit City Stores Inc. tried cracking the eBay drop-off market, serving customers who want to sell on eBay but dont want to deal with the details. It dropped out of the drop-off business after eight months, saying customer acceptance was good but the profits werent.
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Freaky Friday: Who knew it was so good?
Description: E-mail marketers once thought that Fridays were the pits for sending out e-mailsconsumers were getting ready for the weekend and not paying attention to their inboxes. But in fact, Friday actually leads by a slight margin in e-mail open rates in an analysis of 14 months of e-mail marketing that included 230,000 e-mail campaigns and 2.7 billion messages from 4,000 marketing organizations that e-mail services provider ExactTarget reported in March.
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SPONSORED SUPPLEMENT: Site Search
Description: The New, Powerful Merchandising Tool
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Subaru turns to the web to get more out of its TV commercials
Description: Coming off its best year ever in U.S. sales, Subaru of America Inc. is riding on the uniqueness of an all 4-wheel-drive lineup that steers clear of the truck-based SUV, industry sales of which have begun to slow. So when it launched its B9 Tribeca last year which may look like a mid-sized SUV but is based on a car platformSubaru wanted to pull out all the stops in measuring the Tribecas ability to generate interest among shoppers, vice president of marketing Rick Crosson says.
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Keeping Track
Description: 10 performance practices that deliver long-term competitive advantages
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Move over, TV
Description: Lights, cameras, action - on the web
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Bringing the web to consumers
Description: Kiosks gain new respect as a key tool of multi-channel strategies
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PayPal launches a mobile-phone based payment option for retailers
Description: PayPal launches a mobile-phone based payment option for retailers PayPal has rolled out PayPal Mobile, a text-message-based service allowing consumers in the U.S. and Canada to
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1-800-Flowers.com buys candymaker Fannie May
Description: 1-800-Flowers.com buys candymaker Fannie May 1-800-Flowers.com continues its expansion into the non-floral gift arena with the announcement it will acquire long-time
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Gap cuts procurement costs 10-20% with e-sourcing
Description: Gap cuts procurement costs 10-20% with e-sourcing With a web-based sourcing strategy tool, Gap Inc. has cut the cost of sourcing non-merchandise operational products and services
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San Franciscos Gumps relaunches its e-commerce site
Description: San Franciscos Gumps relaunches its e-commerce site San Francisco-based specialty department store Gumps has re-launched its e-commerce site with an emphasis on merchandise
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Blockbuster says claims by Netflix are without merit
Description: Blockbuster says claims by Netflix are without merit In an 8-K filing with the Securities and Exchange Commission, Blockbuster Inc. has stated it believes that claims filed in
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Visits increase at 9 of top 10 computer hardware sites
Description: Visits increase at 9 of top 10 computer hardware sites Nine of the top 10 hardware manufacturers sites experienced an increase in visits in February, led by Sun Microsystems,
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Study shows how leading site search tools perform
Description: Study shows how leading site search tools perform In a study of what Patricia Seybold Group figures to be the five leading site search toolsATG Search, Endeca, FAST Impulse,
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FAST acquires Kopek AS for about $3 million
Description: FAST acquires Kopek AS for about $3 million Fast Search and Transfer, a provider of web site search technology, has agreed to pay 20 million Norwegian kroners (about $3 million)
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Web search sets the bar for Europe`s site search, but not all sites deliver
Description: Web search sets the bar for Europe`s site search, but not all sites deliver Virtually all online European consumers 97% -- use search engines to find information, and in the
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Sharper Image continues its slide in all channels; JCP.coms sales up 25%
Description: Sharper Image continues its slide in all channels; JCP.coms sales up 25% Internet sales in March at Sharper Image Corp. were down 25% from March 2005 to $6.6 million from $8.7
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Google Mini boosts conversion rates for SewellDirect.com
Description: Google Mini boosts conversion rates for SewellDirect.com Five months after implementing the plug-in Google Mini application, SewellDirect.com has experienced one-half of a
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Home décor retailer Chiasso polishes up site search
Description: Home décor retailer Chiasso polishes up site search When the web site of multi-channel Chicago-based home décor retailer Chiasso got a top-to-bottom redesign last fall,
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Spicers rolls out e-catalogue search-and-buy tool to its retail network
Description: Spicers rolls out e-catalogue search-and-buy tool to its retail network Spicers, a U.K. wholesaler of office suppliers, is rolling out to its network of 4,000 retailers a tool
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Delightful Deliveries uses search tool to customize pages for Mother`s Day
Description: Delightful Deliveries uses search tool to customize pages for Mother`s Day Delightful Deliveries Inc. plans to go live with Mercados search and merchandising solution in May,
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Trans World acquires a digital asset
Description: Trans World acquires a digital asset Trans World Entertainment Corp. is taking another step toward making digital music a key component of its multi-channel e-commerce strategy.
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Sony and Borders turn the page on e-books
Description: Sony and Borders turn the page on e-books Sony Electronics and Borders Group Inc. are teaming to sell online book-reading devices, a move Sony believes will spur sales of a new
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Netflix files patent infringement suit against Blockbuster
Description: Netflix files patent infringement suit against Blockbuster Online DVD rental company Netflix Inc. has filed a patent infringement suit against rival Blockbuster Inc. and is
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Where are all these people coming from?
Description: Where are all these people coming from? Every day e-retailers face the continuous struggle to learn more about their customers and what they want as well as make constructive web
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Odimo loses a little luster in 2005
Description: Odimo loses a little luster in 2005 Sales at pure-play Odimo Inc., which specializes in diamonds, jewelry, watches and luxury goods, dropped 0.8% to $51.8 million compared with
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DVD e-retailer takes off to the Great White North
Description: DVD e-retailer takes off to the Great White North Infinity Resources Inc. has expanded its DeepDiscountDVD brand into the Canadian e-commerce market with the launch of its new
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E-commerce sales draw even with call center orders at 1-800 Contacts
Description: E-commerce sales draw even with call center orders at 1-800 Contacts Despite its name, e-commerce now accounts for about 50% of all sales at 1-800 Contacts Inc. In 2005
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Infrastructure issues? The doctor is in
Description: Infrastructure issues? The doctor is in Dr. Jays, a multi-channel retailer of urban, hip-hop fashion, has introduced ESRP, a software package targeted at companies looking to
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