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CompUSA learns the power of peer review
Description: A J.C. Williams Group study recently polled shoppers on which online tools they found most helpful in making purchase decisions. Of nearly 2,000 consumers surveyed for the Transforming the Multi-channel Shopper report, 92% rated customer reviews very helpful or extremely helpfuloutpacing the next highest-rated shopping tool, keyword search, by a healthy margin.
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ShopRMall.com miniaturizes for mobile shoppers
Description: ShopRMall.com miniaturizes for mobile shoppers ShopRMall.com, a web site that offers coupons and special offers for myriad online stores with links on its site, has launched a
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ShopWiki taps another DoubleClick exec as its COO
Description: ShopWiki taps another DoubleClick exec as its COO Shopping search engine ShopWiki has hired Barry Salzman as COO. He is the former president of DoubleClick Global Media.
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Build-A-Bear Workshop opens company-owned distribution center
Description: Build-A-Bear Workshop opens company-owned distribution center Build-A-Bear Workshop Inc. has opened a 350,000-square-foot facility near Columbus, OH, that will serve as the
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Online retailers offering more alternative payment options
Description: Online retailers offering more alternative payment options Online retailers on average are offering customers 3.5 payment methods, up from 2.1 methods in 2005, according to a new
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Sony Pictures Europe beefs up its digital distribution team
Description: Sony Pictures Europe beefs up its digital distribution team Sony Pictures Television International is expanding its digital initiatives group in response to the growth of digital
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Great American buys Tower Records for liquidation
Description: Great American buys Tower Records for liquidation Great American Group, a retail liquidation firm, last weekend began the liquidation and going-out-of-business sales for Tower
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Circuit Citys CIO is leaving
Description: Circuit Citys CIO is leaving Michael L. Jones, senior vice president, chief information officer of Circuit City Stores, has resigned to pursue other interests, the company
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Scripps names a new director of marketing for interactive media
Description: Scripps names a new director of marketing for interactive media The E. W. Scripps Co. has named Adam Symson as the new director of content and marketing for the Scripps
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Best Buy sounds off with own digital music store
Description: Best Buy sounds off with own digital music store In direct competition with Apple Computer Inc.s iTunes, Best Buy Co. Inc. has launched its own Best Buy Digital Music Store.
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ATG completes its acquisition of eStara
Description: ATG completes its acquisition of eStara Art Technology Group has completed its acquisition of eStara, which develops click-to-call, click-to-chat and call tracking applications.
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Carchex.com hits the road with expansion plans
Description: Carchex.com hits the road with expansion plans Carchex.com has received a new infusion of investment money and is adding executives to its senior management. Carchex.com, which
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EBay leads in visits to online shopping sites in August
Description: EBay leads in visits to online shopping sites in August EBay Inc. recorded the most traffic among the top 10 online shopping sites in August, with 89.4 million visits, up 5% from
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Consumers spending intentions rise in October, reports Retail Forward
Description: Consumers spending intentions rise in October, reports Retail Forward When house prices eased, some economists feared that shoppers would back off on their buying because they
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U.K.s Tesco launches Tesco Direct for non-food online sales
Description: U.K.s Tesco launches Tesco Direct for non-food online sales Tesco plc has added to its already strong online presence in groceries with the recent launch of Tesco Direct, which
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Gary C. Comer, Lands` End founder, dies
Description: Gary C. Comer, Lands` End founder, dies Gary C. Comer, founder of Lands` End and its chairman until 2002, died Wednesday in Chicago. "American business has lost an icon, says
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The former head of DoubleClicks e-mail business will head Merkle/Quris
Description: The former head of DoubleClicks e-mail business will head Merkle/Quris Database marketing agency Merkle has named the former head of DoubleClick Inc.s e-mail marketing business
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Data Guard Systems ties e-mail marketing to web-based POS
Description: Data Guard Systems ties e-mail marketing to web-based POS A new e-mail campaign management system for cell phone retailers integrates with the web-based CellularManager POS and
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Holiday shoppingand dealsto start earlier than ever online this year
Description: Holiday shoppingand dealsto start earlier than ever online this year The holidays are starting early this yearonline. A survey of consumers and multi-channel merchants by
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Sharper Image Internet sales drop 17% in September; Penney web sales up 36%
Description: Sharper Image Internet sales drop 17% in September; Penney web sales up 36% Internet sales in September at Sharper Image Corp. were down 17% from a year earlier to $4.5 million
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InfoUSA acquires another e-mail marketing company
Description: InfoUSA acquires another e-mail marketing company The ranks of independent e-mail marketing service providers continue to shrink. This time the deal involves infoUSA, which is
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Q2 e-mail delivery rates increase to 87%, Lyris says
Description: Q2 e-mail delivery rates increase to 87%, Lyris says The inbox deliverability rate for U.S.-based ISPs and e-mail service providers was 87% in the second quarter, up from 82% in
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After shoppers abandon carts, Drapers and Damons e-mail brings em back
Description: After shoppers abandon carts, Drapers and Damons e-mail brings em back Womens apparel e-retailer Drapers & Damons was getting tired of customers leaving their partially
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Bluefly selects a new e-commerce platform
Description: Bluefly selects a new e-commerce platform Online apparel retailer Bluefly Inc. will soon install a new e-commerce platform from Art Technology Group. Bluefly is currently using
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Harte-Hanks automates A/B testing in new Postfuture e-mail marketing system
Description: Harte-Hanks automates A/B testing in new Postfuture e-mail marketing system Postfuture version 5.0 comes with built-in analytics that lets marketers run A/B tests of e-mail
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Best Buy overhauls its customer loyalty program
Description: Best Buy overhauls its customer loyalty program After soliciting and receiving feedback from customers, Best Buy Co. is making changes to its online and multi-channel loyalty
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Calling all spiders is the shout from OneCall
Description: Calling all spiders is the shout from OneCall Earlier this year on retail chain OneCalls e-commerce site, internal processes and functionality were buzzing along as they
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Party retailer celebrates 27% Q1 web sales growth
Description: Party retailer celebrates 27% Q1 web sales growth Web sales at Celebrate Express Inc. grew 26.8% in the first quarter of the companys 2007 fiscal year while total sales grew by
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Up, up and away for digital sheet music
Description: Up, up and away for digital sheet music Digital sheet music e-retailer Musicnotes.com has hit a landmark: An individual product it carries has become the first to be downloaded
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Fotolog.com lands a third round of funding
Description: Fotolog.com lands a third round of funding Fotolog.com, a photo sharing and social networking site, has received $4 million in Series C funding from BV Capital and 3i. Since
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Trans World Entertainment gets band aid from AT&T
Description: Trans World Entertainment gets band aid from AT&T Specialty music, video and video game retailer Trans World Entertainment Corp. has contracted AT&T Inc. to upgrade its network.
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Napster says Konichiwa to Japan
Description: Napster says Konichiwa to Japan Napster Inc. has launched an e-commerce site that makes its digital music service available in Japan, the largest music market in the world
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Neiman Marcus web sales jump 32% in FY 2006
Description: Neiman Marcus web sales jump 32% in FY 2006 Neiman Marcus is reporting a healthy gain in web sales for the 2006 fiscal year. For FY 2006 e-commerce sales rose 32.6% to $405.7
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IBuyDigital.com withdraws its IPO
Description: IBuyDigital.com withdraws its IPO Online electronics retailer IBuyDigital.com Inc. is withdrawing its initial public offering. The Brooklyn-based company, No. 91 in the Internet
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Safeway goes grocery shopping
Description: Safeway goes grocery shopping Safeway Inc. is purchasing the remaining shares of GroceryWorks and making the e-commerce unit a wholly owned subsidiary. However, it isnt giving
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The $1 million question: How can one get inside the customers mind?
Description: The $1 million question: How can one get inside the customers mind? Netflix is betting $1 million that its subscribers can help the company enhance its e-commerce
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Going overseas? Make sure to brush up on foreign languages
Description: Going overseas? Make sure to brush up on foreign languages E-retailers moving into global sales can dramatically increase their potential customer base by localizing their web
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Big retailers delivered a faster high broadband response in September
Description: Big retailers delivered a faster high broadband response in September The webs biggest retailers delivered faster web site response time in September, says Gomez Inc. On average
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Shutterfly sets its IPO terms, targets $81 million
Description: Shutterfly sets its IPO terms, targets $81 million Shutterfly, a specialty web retailer that offers digital photo prints and photo-based merchandise to over 1.2 million
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Leatherup.com expects sales to grow 100%+ this year
Description: Leatherup.com expects sales to grow 100%+ this year 2006 sales at online leather store Leatherup.com will more than double from 2005, reaching $17.5 million, the company reports.
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Positive customer reviews outweigh negative 8 to 1, data show
Description: Positive customer reviews outweigh negative 8 to 1, data show Data from retailer users of customer ratings and reviews service from Bazaarvoice show that the customer reviews
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FTD.com leads in August conversion rates at 24%, study says
Description: FTD.com leads in August conversion rates at 24%, study says FTD Inc.s FTD.com led online retailers in August with a visitor-to-sales conversion rate of 24%, followed by
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Slowing electronic sales will still show strong gains this year, NRF says
Description: Slowing electronic sales will still show strong gains this year, NRF says Electronic shopping, including online and telephone catalog sales, will show double-digit year-to-year
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Search engine marketing increased nearly 50% in Q2, study says
Description: Search engine marketing increased nearly 50% in Q2, study says Search engine marketing continued to grow at a rapid pace during the second quarter, with conversions, search
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At renewed Shopping.com, shoppers can select products based on popularity
Description: At renewed Shopping.com, shoppers can select products based on popularity Online product comparison site Shopping.com has dressed itself anew and launched new functionality and
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ShopLocal names Vikram Sharma as CEO
Description: ShopLocal names Vikram Sharma as CEO ShopLocal LLC has named Vikram Sharma as its chief executive, replacing company founder Brian Hand, who is leaving to head Parity
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Former Southwest Air CIO joins J.C. Penney to oversee technology
Description: Former Southwest Air CIO joins J.C. Penney to oversee technology Thomas M. Nealon is the new executive vice president and chief information officer at J.C. Penney Co. Inc.,
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Disappointing online shopping experience hurts sales, survey says
Description: Disappointing online shopping experience hurts sales, survey says Online retailers are losing sales because of inadequate product information and a disappointing shopping
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Lands End gets a new CMO, and its marketing moves in a new direction
Description: Lands End gets a new CMO, and its marketing moves in a new direction Lands` End has tapped Gap, Inc. to find its new chief marketing officer, in a move that signals a new
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Shutterfly names an industry veteran as VP of product information
Description: Shutterfly names an industry veteran as VP of product information Shutterfly Inc. has named Jerry Ko as vice president of product information, the company reports. Ko has more
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