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eBay leads in traffic to home and garden sites in September
Description: eBay leads in traffic to home and garden sites in September EBay Home recorded the most traffic among the top 10 home and garden sites in September, with 11.4 million visits,
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Traditional gifts to regain wallet share this holiday, survey finds
Description: Traditional gifts to regain wallet share this holiday, survey finds Retailers will experience sales growth, though modest, over last years holiday season, according to the
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Focused on adults, Liberty Media expects growth through web innovations
Description: Focused on adults, Liberty Media expects growth through web innovations Liberty Media Corp., parent of TV and online retailer QVC Inc. and e-retailer Provide Commerce Inc.,
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PayPal adds 10 currencies and 48 new markets
Description: PayPal adds 10 currencies and 48 new markets PayPal Inc. now supports payments in 10 new currencies, allowing customers to send, receive, and hold funds in 17 currencies
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Laura Mercier boosts conversions by 40% with analytics-driven changes
Description: Laura Mercier boosts conversions by 40% with analytics-driven changes Cosmetics manufacturer and retailer Laura Mercier increased site conversion by 40% and average order size by
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78% of online shoppers recommend retail sites, study says
Description: 78% of online shoppers recommend retail sites, study says More than three-quarters of online shoppers are recommending retail web sites they like to other shoppers, and 55% are
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Demandware to launch data feed service in Q1 platform launch
Description: Demandware to launch data feed service in Q1 platform launch Demandware Inc., an on-demand e-commerce platform offered under a software-as-a-service model, will introduce a new
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Marketers shouldnt overly focus on brand keywords, Travelocity CMO says
Description: Marketers shouldnt overly focus on brand keywords, Travelocity CMO says Although non-brand keywords may not always appear to be valuable at producing sales in search engine
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Builders Square launches comparison shopping engine for home and garden
Description: Builders Square launches comparison shopping engine for home and garden The former marketing director of Home Décor Products is a co-founder of a new vertically-integrated,
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Sell more with less, Shop.org keynoter says
Description: Sell more with less, Shop.org keynoter says Offering thousands of SKUs on a retail web site can be counter-productive, making it more difficult for shoppers to choose and
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Shopping.com to test new shopping cart with attached wallet
Description: Shopping.com to test new shopping cart with attached wallet Comparison shopping engine Shopping.com expects to start testing an integrated shopping cart with attached wallet
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Customer database key to figuring multi-channel P&L, Discovery says
Description: Customer database key to figuring multi-channel P&L, Discovery says Figuring profit and loss numbers separately for online, store and catalog channels is one thing, but it can be
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Get ready for the digital millennials, Shop.org speaker urges
Description: Get ready for the digital millennials, Shop.org speaker urges At some 80 million strong, they`re already about as large a group as the Baby Boomers but expected to grow to more
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J.C. Penneys new window of opportunity
Description: J.C. Penneys new window of opportunity J.C. Penney Co. Inc. is updating its e-commerce site with a new interactive window treatment center. Developed internally, the application
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The Guild has a capital idea: Build a better site
Description: The Guild has a capital idea: Build a better site Having secured $7 million in new working capital from San Francisco Equity Partners and Dolphin Equity Partners, The Guild is
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Sales tax project launches with first transaction
Description: Sales tax project launches with first transaction An online and catalog retailer of home-renovation products has completed the first transaction under the Streamlined Sales Tax
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Retailers deliver consistent high broadband access
Description: Retailers deliver consistent high broadband access In September the high broadband availability provided by the webs 50 biggest retailers was very consistent, says Gomez Inc.
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YesStyle.com branches out from fashion to beauty
Description: YesStyle.com branches out from fashion to beauty Asian fashion e-retailer YesStyle.com has opened Beauty Shop, a web store the company intends to be a one-stop online shopping
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Coffee and apples make music together
Description: Coffee and apples make music together Apple Computer Inc.s iTunes Store now will offer Starbucks Hear Music catalog, giving iTunes users the ability to preview, buy and
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JoAnn.com crafts a sweepstakes
Description: JoAnn.com crafts a sweepstakes JoAnn.com is stitching together a sweepstakes as the e-commerce site approaches the sale of merchandise to more than one million customers.
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Thanks for the memories
Description: Thanks for the memories Direct Marketing Services Inc. has launched the Montgomery Ward Memories campaign and gift card giveaway. Consumers can visit Wards.com/Memories, share
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AG Interactive reports minimal Q2 sales growth
Description: AG Interactive reports minimal Q2 sales growth AG Interactive, the e-commerce business unit of American Greetings Corp., is reporting minimal web revenue growth for the second
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100 million vertebrate animals in Kansas cause to celebrate
Description: 100 million vertebrate animals in Kansas cause to celebrate The uploading to Abebooks.com of A Checklist of the Vertebrate Animals of Kansas by George D. Potts and Thomas T.
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Foot Locker names new e-commerce chief
Description: Foot Locker names new e-commerce chief Foot Locker has named a new executive to be in charge of its international operations and FootLocker.com. The company, No. 44 in the
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Pressures on stores could spell more online retailing
Description: Climbing gas prices, rising labor costs and higher interest rates are only a few of the factors that could stand in the way of store expansion.
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Google to buy YouTube for $1.65 billion in stock
Description: Google to buy YouTube for $1.65 billion in stock With the upstart YouTube Inc. upstaging Google Video in number of visits and video streams, Google Inc. has agreed to buy the
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The growing retail presence of MySpace.com
Description: Anyone trying to pigeonhole MySpace.com as an online gathering place for young people who want to stay in touch with the latest trends and happenings may be in for a surprise. The social networking site is becoming increasingly visible in web retailing, both as a driver of traffic to online shopping sites and as a web retailer itself.
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From the customer`s mouth to the retailer`s ear
Description: Lots of sites gather customer feedback, but only a few really know what to do with it
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We`re planning for another year of growth
Description: It is our practice at Internet Retailer to spend the summer carefully analyzing our business and market and making detailed plans for the coming year. After growing our business three-and-a-half-fold in just the last two years, I dont suppose wed be faulted for deciding to coast next year. But coasting is not in our genes, and we spent the last few months putting together ambitious plans to take our business to even higher levels of performance and growth. I am delighted to share with you some of the highlights of what we have in mind for 2007.
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Consumers` Fears
Description: Earning customers` trust with clear, conspicuous and consistent privacy policies
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Interactive online TV boosts sales at Buy.com
Description: One of the early movers in tying social networking to retail e-commerce, Buy.com Inc. expanded its horizons in late 2004 by launching YUB.com, where users can earn money for referring products to friends. So its no surprise that the e-retailer has begun to capitalize on Internet TV.
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A foreign affair
Description: Web retailers span the globe in search of new customers and sales
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The Views from the Top
Description: Eight CEOs of leading retail chains, catalogers and pure-play web stores foresee a shift in 2007 to a focus on customer service, site personalization and improved multi-channel integration. They also are wagering on some, but not all, of the very latest technologies.
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Shop.com cuts the ribbon for four more stores
Description: Shop.com cuts the ribbon for four more stores Shop.com has cut the ribbon on four new stores in its online shopping mall. Eastern Mountain Sports, Sierra Trading Post, PC Mall
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Peruvian Connection launches four international e-commerce sites
Description: Peruvian Connection launches four international e-commerce sites Luxury apparel designer and multi-channel retailer Peruvian Connection has simultaneously launched four
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Online auto shoppers refine their search criteria
Description: Online auto shoppers refine their search criteria Its no secret that most vehicle shoppers are using the Internet to help find their next new or used car, truck or sport utility
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Extreme Makeover
Description: New online retailing strategy supports Spiegel`s return from bankruptcy
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Can We Talk?
Description: With some trial and error, online retailers find the payback in live chat
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Escalate Retail announces five new customers
Description: Escalate Retail announces five new customers Escalate Retail, the entity created by the merger of GERS Retail Systems and Ecometry, hasnt wasted any time signing new customers.
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SPONSORED SUPPLEMENT: E-mail marketing
Description: New strategies for a tried-and-true marketing medium
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17% of Spanish online consumers shop on the Internet, study says
Description: 17% of Spanish online consumers shop on the Internet, study says About 2 million Spanish online consumers bought a product or service online during the second quarter, a 90%
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Big Deal
Description: By letting suppliers peek at analytics, Blinds.com gets better deals and higher profit
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Building a multi-channel niche on a shoestring budget
Description: Launching a new e-commerce site with cutting-edge merchandising is not easy. Neither is starting a retail business built around a social cause like fair-trade standards, which assure fair wages for the workers who make the merchants products. The first endeavor requires a ton of capital, while the second can be hard-pressed to find a critical mass of customers.
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At Ralph Lauren, window shopping is hands-on
Description: A web-driven installation at Polo Ralph Laurens flagship Madison Avenue store in New York this summer gives window shopping a whole new meaning. Touch-sensitive technology projecting onto the window a screen featuring company-designed tennis weara tie-in to its sponsorship this year of the U.S. Openallowed passers-by to shop from outside the store, 24-7, by simply tapping on the window glass.
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In-store pick-up: Fast, efficient, friendly (mostly)
Description: As multi-channel retailers increasingly recognize the importance of in-store pick-up of online orders as part of a cross-channel shopping experience, theyre making improvements to the pick-up service but still facing challenges, Chicago-based consultants The E-Tailing Group says in a third-quarter 2006 study on in-store pickup, which is included in its report, Expectations of the Cross-Channel Customer: Convenience and Control from Online to In-Store. While 53% of retailers in the study let online shoppers check inventory at the store level, only 56% of ordered products were available for same-day pick-up because merchandise had to be first shipped from a warehouse. On the plus side, 71% of in-store pick-up counters are easy to find, and store employees on average find 68% of orders in less than a minute. The average wait time: 3.64 minutes. Here is some of what The E-Tailing Group found when it tested in-store pick-up.
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Patrick Gates takes on new responsibilities at Discovery
Description: Patrick Gates takes on new responsibilities at Discovery Patrick Gates has been promoted to executive vice president and general manager of Discovery Interactive, a new unit of
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Snakes on a Site
Description: Some e-retailers boost revenue via ads for everything from films to hammers
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FirstStreet wins `passionate` customers through political blogs
Description: Mix business and politics? At first it sounded like a bad idea to Daniel Yonts, the manager of Internet marketing at TechnoBrands Inc.s firstStreet, an e-retailer of innovative products.
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New approach to loyalty: click-to-shop gift cards
Description: The San Diego Chargers football team in September took a new approach to fan loyalty by becoming one of two online retail sites to launch the new digital click-to-shop gift card from imX Solutions. The Ultimate Shopping Networks ShopUSN.com launched the program in June.
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Exchanging Value
Description: After years of seeking their mission, Internet trading exchanges are finally showing promise
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