This is a sample taken from the 22698 Internet Retailer: Top 500 Guide. Internet Marketing Conference/Exhibition pages accessible below. You are currently viewing information organised by Age.
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Online Shoppers: Ho-H0 How Many?
Description: Online Shoppers: Ho-H0 How Many? In yet another eChristmas forecast, Cyber Dialogue estimates that 19.4 million Americans will shop online this holiday season. The figure
Amazon In Cobranded Card Deal
Description: Amazon In Cobranded Card Deal Online retailer Amazon.com Inc. and Internet credit card issuer NextCard Inc., San Francisco, are launching a cobranded credit card. Amazon.com will
Shopping Cart Suit Aimed At Yahoo!
Description: Shopping Cart Suit Aimed At Yahoo! SBH Inc. has filed a lawsuit in federal court accusing Yahoo! of patent infringement for an online shopping technology that allows consumers to
eChristmas Greeting: Three Times The Traffic
Description: eChristmas Greeting: Three Times The Traffic Online holiday shopping traffic will almost triple last year's numbers, according to survey by Ernst & Young. The firm's survey of
At Play In The Field Of Online Retail
Description: At Play In The Field Of Online Retail IWantToPlay.com, an online toy store offering select toys in categories ranging from trucks to math games, has officially launched its
Heating up the cool factor
Description: At SharperImage.com, cool is consistent, a driving force behind its 3-D viewer and other merchandising gimmicks.
Tim Harrington`s Fogdog is no longer a pup, but it`s no billion-dollar show dog---yet
Description: Experience
Beyond bricks: What the web means to Penney`s
Description: J.C. Penney Co. pioneered the American chain store in the Wild West, and it’s still a frontier player. The retailer, with Internet sales reaching $75 million this year, put up its first Web store five years ago.
A green thumbs up
Description: Garden.com is a perennial favorite. By sourcing plants from 60 different growers around the country, this virtual retailer easily one-ups any land-based nursery. Launched with about 2,000 SKUs, the site has blossomed into more than 16,000, including some 130 varieties of peonies.
A blue note goes gold
Description: A pioneer among online music stores, CDNow plays to a crowd with insightful recommendations, convenience and selection.
Regarding Gen Y
Description: Delia’s rocks, to quote the lingo of its target demographic. In fact, what sets the site apart from other retailers catering to the juniors crowd is how the Web store tunes into the moods and attitudes of teen females born since 1976.
Lands` End reinvents the buddy system
Description: One drawback of Web shopping is that no one’s around to answer those all-important questions: Is this really my color? Will these pants make me look fat?
Can we talk?
Description: Chat room residents at Garden.com abandoned their computer screens and flower beds long enough for an old-fashioned, face-to-face encounter this fall. The reunion, held in Mount Laurel, N.J., marked the third year that the site’s chatters have convened.
American clean
Description: With a Web site as fresh and minimalist as its classic clothes, Jcrew.com brings the spirit of its parent company online. But the appeal goes beyond apparel—Jcrew is marketing both image and lifestyle. Like its catalog, its Web store features pictures of attractive 20-somethings having a good time—be it on the job or at the beach.
The pizza & candy quotient
Description: Web stores, I’ve recently learned, only seem to run on the latest techno tools. The real drivers are pizza, candy and stock options. At least that’s the formula shared by e-retail executives this October at Internet Retailer World, our first conference for the industry.
A claret that says you care
Description: Send.com wants its customers to say it with wine just as easily as they can with flowers. “It solves the dinner party dilemma,” says Bonnie Tonneson, an e-commerce analyst at Hambrecht & Quist in San Francisco.
Mother knows best
Description: Don’t forget to take your vitamins. MotherNature.com stands out in the online drugstore/nutraceutical arena for its wholesome approach. The site’s “we’re looking out for you overtones” are very effective, points out Martin DeBono, a senior analyst at Gomez Advisors.
Looking for loyalty: In search of repeat buyers
Description: Article from Internet Retailer
Amazon's Appetite Grows-Again
Description: Amazon's Appetite Grows-Again In a major expansion drive, (www.amazon.com) Amazon.com will open four new stores on Nov. 10: home improvement, software, video games and gift
The nightmare after Christmas
Description: Web retailers planning to take a long winter’s nap after Dec. 25 had better ask Santa for an espresso maker. The days after the holidays are as critical as the ones before it, offering a narrow window to correct mistakes, evaluate promotions and merchandising decisions, and handle returns gracefully.
Brookstone Trades On Brokerage Deal
Description: Brookstone Trades On Brokerage Deal Customers of specialty retailer Brookstone will receive a $100 gift certificate for use online at Brookstone.com, as well as through the
Personalization without privacy won`t sell; build trust by keeping customers informed
Description: We’ve heard a lot about how personalization technology helps Web retailers: by increasing the ratio of browsers to buyers, giving stores a way to upsell and cross-sell and strengthening customer loyalty. What we haven’t heard as much about are the customer’s benefits—or risks.
Blue Martini mixes merchandising with tech-head expertise
Description: Blue Martini, an up-and-comer in the highly competitive e-commerce software arena, likes its R&D stirred, not shaken. Its go-slow approach to market research has paid off with distinctive merchandising features that drew the likes of Levi Strauss & Co., Gymboree Corp. and Men’s Warehouse to its client roster.
A head for business
Description: Office Depot stands apart in the paper chase for the tools and services it provides to its target audience—small and home-based businesses. Click on “Office Solutions” and you can download a slew of model documents, forms, policies and financial templates. There’s even a small business handbook where entrepreneurs can brush up on everything from motivating employees to controlling taxes and crunching budgets.
Virtual smoke signals
Description: Lit up by a reputation for customer service, Famous Smoke Shop maintains strong links with its online clientele.
Hanover Direct turns a page, leveraging catalog expertise into a fulfillment factory
Description: It had been a dismal few years for Hanover Direct Inc. when Rakesh Kaul arrived as CEO in March 1996. The Weehawken, N.J.-based catalog company, whose properties include The Company Store, Improvements and Silhouettes, had last posted a profitable quarter two years earlier. A number of catalogs acquired in the early ’90s drained capital without producing profits. Supply lines were squeezed as disgruntled vendors began to withhold merchandise shipments. Fill rates dropped and back orders rose, compounded by problems at the warehouse.
Boxing Match
Description: Drop shipping still has its fans, but champs like Amazon and eToys are dropping out. Is the mixed model a winner?
Paradise found
Description: In the dog-eat-dog world of e-retailing, Petopia.com wants to toss its customers a bonus: Nothing less than paradise for pets and the humans who shop for them.
Though it hits bumps on shipping fees, Galaxymaps charts a mostly smooth course
Description: 23 seconds
The king of content
Description: Observers call REI.com a “solution killer” because it aggressively bundles product, information and community to woo outdoor enthusiasts. “They do one of the best jobs of providing content,” says IXL’s Duif Calvin. “Some of the content helps you buy and some just makes you feel good about REI.”
Duds for the diaper set
Description: Part Martha Stewart, part Instyle, Babystyle.com features clean lines, chic apparel and a playful spirit.
Hooray for Hollywood
Description: Run by movie buffs for movie buffs, Reel.com showcases what Internet retailing can do best. For one thing, there’s a huge inventory—more than 100,000 new and used DVD and VHS tapes. But the big draw is the site’s vast collection of movie information. Reel.com outperforms competing Web stores by offering minute details about virtually any film ever available on video.
Never get another fruitcake
Description: Santa’s lap used to be the place to reveal your gift requests—now it’s the Web. And if new online registries get what they want for Christmas, consumers will be zapping wish lists to friends and family for everything from birthdays to bar mitzvahs.
Calling all cooks
Description: Whether its customers happen to be gourmet chefs striving for the perfect hollandaise or college students majoring in scrambled eggs, Cooking.com runs a kitchen open to all.
Flower power
Description: 1800-Flowers.com wins laurels for never resting on them. Though “a pretty boring site at first,” says George Whalin, president of Retail Management Consultants in San Marcos, Calif., 1-800-Flowers has done a good job of re-inventing itself. Constant upgrades have made the site both sharper looking and easier to use.
Deals without wheels
Description: “New stuff dirt cheap” is the mantra at Andy’s Garage. The Fingerhut subsidiary sends its staff of eight buyers scouring the country in search of closeouts, liquidations and manufacturer’s overstocks to offer at rock-bottom prices.
Latecomer Best Buy prepares for a big entrance----next year
Description: Electronics giant Best Buy Co., whose Web strategy so far hasn’t strayed beyond the music and video department, plans to go storewide with a major site expansion in the first quarter.
Captain Convenience
Description: Don`t worry abut what you invent. Stake your claim on making life better for your customers.
Who Likes Amazon`s Expansion Drive?
Description: Only Its Shareholders
L.L. Bean counts on fewer clicks
Description: Even the Web bows to some traditions. So it’s no surprise that L.L. Bean skipped digital pyrotechnics and stuck with Down East simplicity in relaunching its 2-year-old Internet store. Customers wanted streamlined shopping, and the retailer delivered: 30% fewer clicks now separate browse from buy.
Bites for barks
Description: Three Dog Bakery stands out for its animal magnetism. Where else would you find a retailer that offers membership in the Tummy Rub Club and reminds shoppers about their dog’s birthday?
Not for parents only
Description: Don’t know a Furby from a Pokemon? Not to worry, eToys endears itself to childless consumers as well as parents by providing numerous search tools so that clueless shoppers can sift through toys by age, price, brand, and category. In fact, IXL’s Duif Calvin credits eToys with having “the world’s greatest search engine.”
Paired-up strategy
Description: Famous for its TLC of customers in the offline world, Nordstrom is challenged to make its approach to clicks no different from bricks.
So many books, so few shelves
Description: Amazon.com, the magilla of e-retailing, wrote the book on what makes a Web site successful—clean organization, easy navigation, huge inventory and personal touches. And it’s still the one to watch. The store greets customers by name when they log on, and shoppers can build a sense of community by reading and writing reviews.
Web chat is the latest boom in e-service. But what does it do for your bottom line?
Description: Not everyone is bullish on Web chat, if only because Web technology keeps moving. “I’d like to see the whole interactive arena stabilize,” says Christopher Merritt, a principal at Kurt Salmon Associates in Atlanta. “There’s a demand for click-to-chat because it’s one of the easier functions to add today. But if I do that, how long will it be before voice or video comes along?”
Shoppers` social secretary
Description: It can get lonely online, but Lands’ End keeps turning out new ways to humanize Web shopping.
Practically perfect
Description: No gaps here. When it comes to retail-friendly design, Gap is a “nearly perfect site” says Duif Calvin at IXL. “A lot of sites may be easy to use, but are not necessarily easy to buy from.” Yet for many shoppers, Gap.com makes it all too easy to part with their money.
That`s Italian---and more
Description: What sets Tavolo apart isn’t its unusual name (Italian for table) but its personal touches. For instance, shoppers can select recipes, store them in a customized cookbook, add to a grocery list or e-mail to a friend.
Even Malls Need A Niche
Description: With deeper pockets for marketing, site-starter kits, cash-back bonuses and shopping carts, Internet malls target retailers
The Best of the Web Top 25
Description: If it’s numbers you need, then forecasts that Internet retailing is headed for a $20 billion year should convince all but the most hardened skeptics that consumers can and will shop online with gusto. True, that’s less than 1% of all retail sales. But if today’s trends continue, e-commerce should represent 7% of retail sales by 2004, according to Forrester Research.