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Tracking the killer categories
Description: Article from Internet Retailer
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Whoopi For Flooz, Egghead & Amazon
Description: Whoopi For Flooz, Egghead & Amazon Internet-only Visa issuer NextCard Inc. released a list of the top 10 electronic-commerce sites for the holiday shopping period of November 15
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Mel Crone wants e-retailers to get technical---and he`s bet his savings on it
Description: Crone has the tenacity to make it work, says Evans, who was Crones boss when both worked in the supply chain practice at Andersen Consulting in the mid-1990s. Thats where Crone hit on the idea for SupportCity. I worked with some of the biggest companies in the world and saw how they struggled with serving their customers, especially after the point-of-sale, says Crone. They wanted to know how to keep the customer happy, how to keep the relationship going.
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Sole Man
Description: Like other brick-and-mortar retailers that have invested heavily in the Internet, Nordstrom is aiming high, and its goals for the Web reach beyond shoes. Nordstrom CEO John Whitacre says hell settle for nothing less than becoming the leader in fashion-related e-commerce. The company plans to make the shoe site a model for expanded offerings in apparel, accessories, jewelry and other categories expected to total billions in overall Internet sales over the next three years.
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World Wide
Wal-Mart
Description: Ready to greet a tide of Internet newcomers, Wal-Mart unlocked the doors of its redesigned Web store on New Years Day. The redesign, in the works for much of last year, dovetails with the discounters plan to expand Internet access in rural areas via a partnership with America Online. In launching the new cobranded Internet service, the two companies intend to bring the Weband Web shoppingto communities without Internet access: about 40% of the towns in which Wal-Mart has stores.
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FedEx home grows e-delivery service
Description: Delivery giant Federal Express is making residential deliveries easier on Internet consumers.
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Though a tad bony on brand selection, Petopia.com gets a blue ribbon for best of breed
Description: 7.5 seconds
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The hack heard `round the Web
Description: Just when polls show consumers growing more comfortable with shopping on the Web, along comes Maxus to bend the trend. The alleged hacker of CDUniverse claims to have stolen as many as 300,000 credit card numbers from the site, the online music subsidiary of entertainment site eUniverse, Wallingford, Conn. Maxus, who says hes an 18-year-old Russian, then posted some of those numbers on the Web after eUniverse refused to pay $100,000 in ransom.
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Third Round From The Sun
Description: Third Round From The Sun Outdoor recreation products e-tailer PlanetOutdoors.com has closed a third round of financing of more than $11 million. Sequel Venture Partners, Boulder,
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The tax man cometh, but not this year
Description: Some experts credit the lack of sales tax for the Webs boom in holiday shopping. So how long can it last? At least two more years, says Rich Prem, a partner in the e-commerce tax area at Deloitte & Touche. Thanks to the coming presidential election, he sees no movement this year.
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Women Still Security Conscious, Study Says
Description: Women Still Security Conscious, Study Says Concern about transaction security is the main obstacle keeping women from shopping online, according to a recent study from Internet
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Time Warner & AOL in Mega Merger
Description: Time Warner & AOL in Mega Merger America Online Inc. and Time Warner Inc. today announced a stock-for-stock merger valued at $350 billion. The new enterprise, to be named AOL
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Big sales at the last second
Description: On the Web, virtual procrast-inators can noodle gift ideas up to the last second and still come up with something decent: Online gift certificates, which offer near-instant turnaround from purchase to e-mail delivery, saved the day for many late shoppers this past holiday seasonand certificate purveyors have the sales to prove it.
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Five steps you can take today to reduce abandoned shopping carts
Description: If you put one hand in hot water and the other in ice water, and I ask you to describe how you feel, you would be perfectly correct in saying, On average, Im warm. But a much more accurate response is that one hand is hot and the other is cold. In much the same way, many electronic marketers mistakenly assume theres an average user who typifies a sites entire customer base. Lets say you determine that your average customer logs 2.3 page views per visit and spends $12.50 per purchase. In fact, averages give you very little information to act on.
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For efficient and effective payment systems, it`s all about integration
Description: Its not just about payment anymore, says William Donahoo, vice president of marketing for CyberSource. Online merchants now need more than a payment solution to facilitate an order or transaction. If the back-end systems dont work perfectly, customers will be frustrated and retailers will lose shoppers.
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Carting off Christmas
Description: How can it be that e-retailers drew such crowds and rang up such hefty holiday sales, only to see their stock prices nosedive in the early weeks of 2000? One reason is Wall Streets growing im-patience over the fact that so many con-tinue to lose money. But performance is surely another.
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Another Christmas story
Description: Twas the week before Christmas
and while you toiled, I sweated over gifts ordered online. Though I shop the Internet all year long, I had never put my entire Christmas list to the test. The results were mostly positive, but two experiences stand out.
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Furnishing the Web
Description: Furnishing the Web Home furnishings and accessories retailer Home Resource, Sarasota, Fla., has launched an e-commerce Web site, developed and hosted by site developer
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Mother Nature Partners With Health Organizations
Description: Mother Nature Partners With Health Organizations MotherNature.com, an online information source and e-tailer of vitamins, supplements, minerals and other natural and health
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Credit Card Companies, Banks Key For Web Shopping
Description: Credit Card Companies, Banks Key For Web Shopping Although online commerce continues to increase sharply, at least one consultant believes much work remains to reach projected
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Want Loyal Customers? Invest in Good Service
Description: Want Loyal Customers? Invest in Good Service Online consumers expect a site's customer service to do more than help them sort out problems after the sale. In fact, 90% of online
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Microsoft, Barnes and Noble Team Up to Sell E-Books
Description: Microsoft, Barnes and Noble Team Up to Sell E-Books Microsoft Corp. and Barnes & Noble Inc. announced an alliance to develop and market electronic books using Microsoft's new
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Putting Online Shoppers In Control
Description: Putting Online Shoppers In Control Business-to-consumer and business-to-business e-commerce company ShopNow.com Inc., Seattle, has forged an alliance with PrivaSeek Inc.,
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Amazon: The Winner Still Loses
Description: Amazon: The Winner Still Loses Despite 2.5 million new holiday customers and fourth-quarter sales that rose to a higher-than-predicted $650 million, Amazon.com continued to warn
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Learning Express Takes The Next Step-Online
Description: Learning Express Takes The Next Step-Online LearningExpress.com, a new online venture of specialty toy retailer Learning Express, has selected NEXstep Inc. to provide fulfillment
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Taking Stock of ShopNow
Description: Taking Stock of ShopNow The American Stock Exchange plans to start trading options on the Nasdaq National Market-listed stock of ShopNow.com Inc. on Wednesday, January 5, 2000.
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Study Casts a Shadow on Web Retailing
Description: Study Casts a Shadow on Web Retailing In a darker report on Internet retailing, a new report by the Wharton School in Philadelphia shows a declining rate of online spending per
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AOL Rings Up $2.5 Billion in Sales
Description: AOL Rings Up $2.5 Billion in Sales Two-thirds of more than 20 million America Online members shopped online this holiday season--including 2.5 million first-time shoppers.
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Amazon Tops in Popularity, But Not in Average Sale
Description: Amazon Tops in Popularity, But Not in Average Sale Holiday shoppers gave Amazon.com the prize for favorite site in a new national survey. But electronics giant Best Buy racked up
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Online Sales Exceed $9B During Holidays
Description: Online Sales Exceed $9B During Holidays A study by Shop.org and The Boston Consulting Group reports that the number of online consumer orders for the holiday season grew
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Web Site Performance Improves for Final Holiday Shopping Week
Description: Web Site Performance Improves for Final Holiday Shopping Week Retailers may have something to smile about now that the holiday rush is over. According to this week's Service
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And The Hits Just Keep On Coming
But Does Success?
Description: And The Hits Just Keep On Coming
But Does Success? According to a recent report by Forrester Research Inc., Web site success will be determined by more than just site hits and
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iTurf Teams Up with Chicksticks.com
Description: iTurf Teams Up with Chicksticks.com Online teen network iTurf today announced a partnership agreement with Chicksticks.com, a commerce and content site for snowboarding,
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AOL Does Post-Holiday Clearance
Description: AOL Does Post-Holiday Clearance On the day before Christmas Eve, America Online Inc. launched its "Clearance Sale," a new discount shopping center on Shop@AOL that caters to
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Conventional Retail Outperforms Internet Retail
Description: Conventional Retail Outperforms Internet Retail Although consumer e-commerce tripled this year, topping $11.9 billion, due in part to the more than $3.35 billion spent during the
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The Bill Payer In The Dell
Description: The Bill Payer In The Dell Web-based consumer bill management provider Paytrust.com has reached an agreement to become the exclusive online bill payment and delivery source for
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Child's Play for Toys R Us
Description: Child's Play for Toys R Us To help ease customers' frustration and anger, which resulted from order processing and fulfillment problems during peak holiday shopping periods, Toys
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Holiday Web Sales Still Strong As They Taper Off
Description: Holiday Web Sales Still Strong As They Taper Off As expected, online retail sales are tapering off as the biggest Web holiday buying spree comes to a close. According to PC Data
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Internet Performance Gets Y2K Look
Description: Internet Performance Gets Y2K Look Most concern over the Y2K computer bug so far has focused on the potential effects on the physical world. But at least one company will be
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E-commerce Trails at Small Companies
Description: E-commerce Trails at Small Companies Smaller companies lag behindl the Fortune 1,000 in e-commerce, according to a new study by the Yankee Group, a technology research firm based
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Survey Gives Web Retailing the Edge
Description: Survey Gives Web Retailing the Edge Consumers give Internet retail sites high marks in key areas of shopping, but lower ratings than traditional stores in customer service and
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Web Stores Follow Herd, Fail to Customize Shopping
Description: Web Stores Follow Herd, Fail to Customize Shopping Many e-retailers are missing prime opportunities to build relationships with their customers by differentiating among
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Jordan, Elway & Gretzky Play in New Web Venture
Description: Jordan, Elway & Gretzky Play in New Web Venture Sports greats John Elway, Michael Jordan and Wayne Gretzky have teamed up to launch an Internet site that will offer expert advice
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Investment Kit Peddled Through Amazon.com
Description: Investment Kit Peddled Through Amazon.com E*Trade Group Inc., will offer a special retail product through Seattle-based online retailer Amazon.com that will allow consumers to
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Internet Ad Dollars Being Wasted?
Description: Internet Ad Dollars Being Wasted? Web site ads may be missing the mark, according to a recent survey of 1,734 online shoppers. Active Research, a Internet research firm, says its
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The Site's On, But Nobody's Home
Description: The Site's On, But Nobody's Home One quarter of attempted holiday purchases over the Internet typically end without a sale, a new study by Andersen Consulting reveals. The firm's
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Nordstrom Banks On Banking
Description: Nordstrom Banks On Banking Offline and online fashion retailer Nordstrom Inc., Seattle, says it has received approval from the Office of Thrift Supervision on its application to
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Sales Surge More Than 100% for Some E-Retailers
Description: Sales Surge More Than 100% for Some E-Retailers Gains in 1999 holiday sales are exceeding 100% at a quarter of Internet stores surveyed last week, while half pegged their
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Report Blasts Web Retailers on Privacy
Description: Report Blasts Web Retailers on Privacy Few of the Web's top 100 shopping sites adequately guard consumer privacy, charges a new report by the Electronic Privacy Information
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SubmitOrder Nabs $75MM
Description: Article from Internet Retailer
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