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Ann Taylor president resigns
Description: Ann Taylor president resigns AnnTaylor Stores Corp. announced that Patricia DeRosa, president and chief operating officer, has resigned, effective today. Ann Taylor is one of the
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IBM rolls out web-enabled kiosk for retailers
Description: IBM rolls out web-enabled kiosk for retailers IBM is rolling out a web-enabled kiosk designed specifically for retail stores. The company says the new IBM NetVista Kiosk is
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New web site helps e-retailers combat online fraud
Description: New web site helps e-retailers combat online fraud The Worldwide E-Commerce Fraud Prevention Network announced the launch of its fraud prevention web site today. Located at
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Andy's Garage becomes another dot-com fatality
Description: Andy's Garage becomes another dot-com fatality Andysgarage.com, a bargain site that was supposed to replicate a garage sale, announced today it will close shop Jan. 31. Andy's
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Americsmart.com adds six to eMarketplace
Description: Americsmart.com adds six to eMarketplace AmericasMart.com added six gift and gift & resort exhibitors to the online eMarketplace. The new exhibitors include Ancient Games; Cabin
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Retail holiday gains 5.3% over 1999
Description: Retail holiday gains 5.3% over 1999 Holiday retail sales weren't quite as dismal as originally thought, according to the National Retail Federation. Figures released today by the
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U.S. Internet access tops 64%
Description: U.S. Internet access tops 64% Over 64% of Americans now have access to the Internet, an increase of about 11% in the past year, according to a nationwide November telephone
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SuperValu outsources web shopping to MyWebGrocer.com
Description: SuperValu outsources web shopping to MyWebGrocer.com SuperValu Inc. has chosen MyWebGrocer.com to provide online grocery shopping on behalf of SuperValu's independent retailers
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Cyber Merchants Exchange signs new retailers
Description: Cyber Merchants Exchange signs new retailers Cyber Merchants Exchange has signed four retailers who have agreed to use the company's international, web-based merchandise sourcing
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Lands' End Christmas web sale shoot up 50%
Description: Lands' End Christmas web sale shoot up 50% Sales at the Lands' End web site increased 50% during the 2000 holiday shopping season over the previous year. Web sales now account
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FurnitureFan's strong growth
Description: FurnitureFan's strong growth The web-based marketing service FurnitureFan Inc., is enjoying explosive growth, including a 300% increase in page views and a 72% increase in unique
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Ask Jeeves picks Altura International for mall work
Description: Ask Jeeves picks Altura International for mall work Altura International, architect, builder and developer of online stores and shopping malls, will build a custom catalog
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Garden.com's demise shows why pure-plays will continue to have a tough time
Description: liff and Lisa Sharples had an idea for selling on the Internet long before most other retailers even knew what the Internet was. The husband-wife teamholders of MBAslaunched Garden.com in March 1996, not because they were gardening enthusiasts but because they thought plants, gardening supplies and gardening gifts were well suited to web selling. With great site graphics, an e-mail newsletter, a magazine that offered gardening tips and their ever-expanding selection of products, they helped define what it means to sell via the web. They were pioneers in the trend toward loading web sites with information and buying opportunities.
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Gift site sent packing
Description: Gift site sent packing Another dot-com took it on the chin this week. Send.com, a 4-year-old gift site, replaced its home page with a letter from its CEO and founder Michael
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Time to re-think that marketing approach--again
Description: he gabby sock puppet, extreme sportsters, all the trending young images aimed at creating brand awareness for e-commerce companies may be multi-million dollar mistakes for beleaguered Internet retailers, according to Stephen Dull, a partner in Andersen Consultings e-branding practice in New York.
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Outpost.com names CEO
Description: Outpost.com names CEO The Board of Directors of Outpost.com an Internet retailer of high-end consumer technology products, unanimously elected Katherine N. Vick to the additional
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Not even at freebie pioneer Kozmo
Description: ore online retailers are charging for delivery. Now Kozmo.com, which built its business on free delivery, is charging, too. Kozmo began charging $1.99 for all orders under $30 on Dec. 1. Orders more than $30 are still free. Kozmo says the fee is to offset the companys expanded product offering and service area.
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Commerce stats show that retail buying is shifting to the Net
Description: rend spotters take note: e-retailing is steadily growing, if you believe the Department of Commerce. And that agencys numbers contrast with what has been grabbing industry headlines for the past 12 months. A year ago, Internet retail stock was the hottest thing going, Six months ago, many of those same stocks cooled off, ala Siberia. Perhaps the value of Internet retailing is a term still seeking a definition. But outside the swaying opinions and bouncing projections, are some cold, hard numbers. Beginning about a year ago, the U.S. Department of Commerce began tracking e-retail sales in its survey of 12,000 retailers. Whats emerging is a pattern of slow, steady movement toward Internet shopping. Although it accounts for less than 1% of overall retail sales, its percentage is climbing (up 15.3% in Q3 compared with a decrease of 0.04% for overall retail). This means consumers are spending the same on retail, but shifting more of that buying online. And while the percentage is low, the sheer dollars are nothing to shake a stick at: $6.37 billion for Q3 and $22.3 billion for the past four quarters.
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Kids, don't try this at home -- yet
Description: ill web shoppers buy higher-ticket merchandisewhat the industry calls considered purchaseswithout seeing a video demonstration online first? Surefor now. But Yahoos shopping channel is betting that may not always be the case. Its been testing the waters with a new feature, Shopping Vision, which launched on Yahoo.com in November. A spin on the interactive, streaming media feature Finance Vision, which debuted on Yahoos personal finance channel in March, Shopping Vision lets site visitors see streaming video content and simultaneously purchase merchandise through a single interface. Content is streamed from ValueVision, a television home shopping network, and Tech TV, a technology-focused TV and online destination. Shopping Vision offers video product reviews and demonstrations it can update daily, depending in part on how popular the featured merchandise proves to be with shoppers.
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When it absolutely, positively has to be there, e-retailers turn to outsourcing
Description: Article from Internet Retailer
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The Napster lesson: Expect the unexpected
Description: In the early days of radio, recording companies feared that playing of music over the airwaves would kill record sales. But radio had the opposite effect, propelling the recording industry into a major component of the economy. Now the same thing could happen with Napsterthe greatly feared yet wildly popular Internet-based music-swapping service.
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And They`re Off...early results of the 2000 holiday shopping season
Description: Article from Internet Retailer
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ObjectSoft, CouponSurfer.com to put coupons in kiosks
Description: ObjectSoft, CouponSurfer.com to put coupons in kiosks ObjectSoft Corp. has partnered with CouponSurfer.com to offer coupons from online merchants and national retailers on its
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Over There
Description: merican web merchants are fairly salivating over online prospects ex-U.S. Poised to catch up with the domestic market over the next few years in their adoption of the Internetand to overtake it by 2003 to account collectively for two-thirds of all Internet spending (both b2b and b2c)foreign markets are viewed as a way to sustain aggressive growth rates by U.S. market leaders and as a shot at redemption for others who missed the boat. Theyre a chance to replay the game with different strategies that could make winners out of those that didnt grab significant U.S. share. Throw in a wide-open b2c market projected to reach $90 billion outside the U.S. in three years (from $7.2 billion in 1999), and its no wonder everyones drooling.
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How Office Depot's voice-recognition call center is harmonizing with its web site
Description: etailers with a large commitment to the web understand its value in making it easy for customers to place orders. But what about the small business owner who suddenly remembers while stuck traffic that he needs to place an order? Or the office manager who fills the supply cabinet each month, but refuses to buy online? Office Depot, the office supply provider, has found that a telephone-enabled web site is effective mortar for such cracks.
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Tales from the frontlines: Why it pays to check out that consultant's claim before you hire
Description: nnette Zientek, president and founder of Christine Columbus Inc., a Lake Oswego, Ore.-based Internet retailer of travel products for women, was considering whether to hire a business strategy consultant. While the consultant had come highly recommended, Zientek was less than impressed with the project proposal the consultant submitted. It was sort of vague and quite a lot of money for three months of work, she says.
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The shipping news: no more free delivery
Description: ree shipping. That promise can be an effective way to entice online shoppers, who have consistently cited shipping and handling charges as one of their major buying deterrents. Even so, to avoid seeing their margins sliced thinner than deli pastrami, online retailers are becoming more judicious in their willingness to offer free shipping.
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December a boon for top e-retailers
Description: December a boon for top e-retailers Amazon.com continued its commanding dominance over online holiday spending with three times as many buyers and over twice as many shoppers as
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When is a web user not a user?
Description: ow many people are using the web? The answer often depends on whos doing the measuring. A unique visitor measured by the web site itself relying on IP addresses may be a repeat visitor to a measuring service, which relies on consumer interviews. The Radiate Internet Roundtable is trying to sort out that confusion. Formed in the middle of last year, the Radiate Internet Roundtable has 19 high-profile members who will be meeting for the third time this month to try to define users and visits. Its newest members are Yahoo! and Greenfield Online, both of which joined in mid-December.
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Keep the customer satisfied
Description: Ahead is stepping up email marketing campaigns. We had already laid the groundwork for these activities but didnt actively pursue them until relaunch, Petersen says. We didnt want to promote our perfectly average web site. We wanted to wait until the new one went up.
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Credit card companies fight the battle for shoppers' online wallet share
Description: redit cards may be the currency of the Internet, but it has only been recently that Internet retailers are discovering a perennial gold mine of incremental sales and increased customer loyalty by forming marketing partnerships with credit card issuers.
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Faith-based sites pair up for e-commerce
Description: Faith-based sites pair up for e-commerce Crosswalk.com announced a 12-month advertising and merchandising agreement with Christianbook.com -- a subsidiary of Christian Book
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Deliverance
Description: ithout a well-planned backend system, jumping into international e-retailing can be like taking a canoe trip in the deep south with Burt Reynolds and Ned Beatty. The plethora of taxes and tariffs, government regulations and local customs to contend with when moving merchandise overseas can be as intimidating as a pack of unruly locals.
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Using the Internet to level the battlefield for independent retailers
Description: ince the rise of the super retailers who have invaded every consumer market promising wide selections, volume discounts and huge retail facilities, many Main Street retailers have gone out of business, unable to compete for low-cost/high-demand products. Although it sometimes seems like it, not all Main Street retailers have disappeared. And Chicago-based Goliath Falls Inc., an aggregate online buying service for independent retailers, wants to use the Internet to help the remaining Davids of the retail world fight against the Goliaths in getting discounts on merchandise.
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NASCAR.com will re-launch
Description: NASCAR.com will re-launch NASCAR.com, the retailing site for car racing enthusiasts, will re-launch this month under the direction of Turner Sports Interactive. USA Networks
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With 140 merchants and 1 million users, Flooz, the online currency is delivering buyers to stores
Description: n the early days of general-purpose credit cards, the pitch to merchants was: Well bring you new customers with more money to spend. Its a pitch that still works. In most real-world retailing venues, purchases by credit card users are higher than cash or check.
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Niche dot-coms find common ways to grow in the valley of e-giants
Description: an retailing get much more Biblical than it does on the Internet? Tiny dot-coms go toe-to-toe in the same arena with giants. And the giants fall, usually more through their own doing than because of rock-slinging David.coms. In fact, many of those smaller dot-coms are not looking to topple the giant, but merely to avoid getting squashed under foot.
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The new e-retailing reality sacks the MVP-SportsLine deal
Description: VP.com, the online sporting goods retailer, has been yanked from SportsLine.coms starting lineup. However, the retailer says this is not a signal that its playing days are through.
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Lands' End sells its personal shopper technology to QuickDog
Description: Lands' End sells its personal shopper technology to QuickDog Lands' End is selling the patent application, technology and intellectual property rights of its "My Personal
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Online shopping up 100%
Description: Online shopping up 100% Online buying during the Holiday season topped $10 billion in 2000, accroding to a Goldman Sachs/ PC Data study. Consumer online buying for the last week
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Webvan expects lower loss, lower revenue
Description: Webvan expects lower loss, lower revenue Webvan Group Inc. announced today that a preliminary estimate for the fourth quarter of 2000 indicates a pro forma diluted loss of about
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Online order size up over holidays, says Shop.org
Description: Online order size up over holidays, says Shop.org The average online order size increased 27% in the 2000 holiday shopping season over the year-ago period, according to new
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iVGCorp to acquire stake in CyberCoupons.com Inc.
Description: iVGCorp to acquire stake in CyberCoupons.com Inc. Internet Venture Group Inc. and CyberCoupons.com Inc. have executed a reorganization agreement and plan of exchange by which iVG
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E-mail technology comes up roses for Proflowers.com
Description: E-mail technology comes up roses for Proflowers.com Successful marketing results from Proflowers.com, a floral e-retailer, demonstrate that personalized email messaging increases
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The Vermont Country Store add dot-com
Description: The Vermont Country Store add dot-com The Vermont Country Store has launched a web site for sales and customer service. Competitive Computing developed, engineered and launched
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e-Dialog secures $10.5 million in second round of financing
Description: e-Dialog secures $10.5 million in second round of financing e-Dialog, an e-mail marketing services company, has raised $10.5 million in additional equity financing. The round was
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Kozmo delivers pink slips
Description: Kozmo delivers pink slips Kozmo.com has closed its online delivery service in San Diego and Houston, laying off 120 employees, 5% of its overall staff. A spokesperson for Kozmo
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Super Bowl ads can be prime-time blunder
Description: Super Bowl ads can be prime-time blunder With more than 130 million television viewers, the Super Bowl attracts a lot of businesses willing to pay millions for commercial spots.
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Office Depot offers Internet shopping through handheld devices
Description: Office Depot offers Internet shopping through handheld devices Office Depot small-business and home-office customers later this month will be able to shop through handheld
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Drugstore.com's 4th quarter sales nearly double over year ago
Description: Drugstore.com's 4th quarter sales nearly double over year ago Drugstore.com will report unaudited net sales of at least $35 million for the company's fourth quarter, which ended
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