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Lillian Vernon cuts work force by 12%, closes call center
Description: Lillian Vernon cuts work force by 12%, closes call center Lillian Vernon Corp., a 50-year-old specialty catalog and online gift retailer, said that due to a sales shortfall, the
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Longs Drugs Selects Intira as Its Outsourcing Provider for Critical e-Retailing Applications
Description: Article from Internet Retailer
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Barnes & Noble and CPI form e-book partnership
Description: Barnes & Noble and CPI form e-book partnership Barnes & Noble, Inc. and CPI announced a strategic partnership in e-book preparation. CPI, through its newly acquired Philippine
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Finali and eAssist Partner to Deliver Next-generation Customer Care Solutions
Description: Article from Internet Retailer
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EXPRESSION ENGINES BRINGS ONE-TO-ONE CONVERSATION TO EMAIL MARKETING THROUGH AGREEMENT WITH ITXC
Description: Article from Internet Retailer
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Berbee Adds eStara Web Voice
Description: Article from Internet Retailer
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Anchorsilk Signs 14 Partners at Launch of Anchorsilk Partner Program
Description: Article from Internet Retailer
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Desperately seeking a market
Description: Smart cards have been looking for a market in the U.S. for nearly two decades. Tests of stored-value smart cards in the 1990s in New York and Atlanta flopped, primarily because consumers already had a viable alternative form of payment, but also because the participating entities did a poor job of promoting the cards to consumers and merchants.
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Missing the Mark
Description: Why did so many analysts miss the dot-com crashes of 2000?
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Pick a Path
Description: Consumers are crossing the channels and retailers better be ready for them
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DigiScents builds a business model on trying to make web sites come up smelling like a rose
Description: What do web pages smell like? To DigiScents Inc. and its investors, they smell like money.
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How targeted marketing can help online retailers land the big one
Description: Casting a net in deep water may be an effective way to catch a lot of fish. But those just looking for marlin will waste a lot of effort throwing the mackerel over board. Learning where the marlin are and how they behave can take the guesswork out of deep-sea fishing. Likewise, Internet retailers who bought banner ads on high-traffic sites are beginning to exchange their nets for poles.
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Whos at the top of their game
Description: Article from Internet Retailer
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And the winner is...
Description: Sneered at by the new-economy entrepreneurs only a year ago, chain retailers are the new gods of Internet retailing.
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Wal-Mart goes the kiosk route
Description: Seems like the whole retail industry is talking about kiosks these days. And now the biggest of the big has weighed in with an order for 3,000 store-based kiosks from NCR Corp. Wal-Mart Stores Inc. will install NCR Corp. kiosks in every Wal-Mart store and Supercenter by the end of May. Called Automated Customer Service Machines, or ACSM, one kiosk will be located near the jewelry department of each store where customers can use it for personalized gift registry. Shoppers will be able to create bridal, baby and birthday registries by scanning items in the store they want with a handheld bar code scanner that they will check out at a Wal-Mart counter.
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The PX enlists the services of the web to extend its already wide reach
Description: They arent the sexiest merchants in America and in fact they probably dont register much of a blip on most consumers shopping radar. But at $7.6 billion in annual revenue they are bigger than Nordstrom. And now theyre coming on strong with a web site that has already extended their reach beyond their core market.
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E-retailers need more than sock puppets and Super Bowl ads to convert shoppers to buyers
Description: Marketing online has come a long way in a short time. Investors have galvanized Internet companies to evolve their marketing strategies from a mass market to a targeted approach, finding efficient and verifiable marketing strategies to convert online browsers into buyers. Sock puppets and Super Bowl ads be damnedsmart e-retailers are now taking their cue from direct marketers.
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Webvans two deals may be too late
Description: Earlier this year, last-miler Webvan cut two deals designed to strengthen the Foster City, Calif.-based online grocers position. But given the state of pure-plays, some wonder if it will be enough to keep the van rolling.
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The toy business becomes less fun for the pure-plays
Description: No one is playing around anymore: Selling toys online is becoming harder. The powerful combination of Amazon.com and Toysrus.com is snatching market share while offline powerhouses Target, Wal-Mart and Kmart have all ramped up their online toy sales.
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Laid off and looking
Description: If the crashes of dot.com start-ups didnt convince you that traditional business models will thrive in the new economy, perhaps the layoffs will. Layoffs at Internet companies have more than doubled since recruitment firm Challenger, Gray & Christmas began tracking them last June. Some 5,000 job cuts between December 1999 and June 2000 swelled to a total of nearly 13,000 for January alone54,343 for the 13 months ended Jan. 31.
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Ashfords CEO brings the focus of a concert pianist to online luxury retailing
Description: The strength of mom-and-pop businesses is their ability to know and serve customers in a timely and personal manner. But can a model that has been successful for small shop owners work for a retailer that sells $70 million in luxury goods per year through the impersonal Internet?
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Printing technology plays the match-maker
Description: The buzz about greetings cards on the Internet has been e-cards. Who hasnt been captivated by a dancing, singing elephant thanking you or wishing you happy birthday?
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How retailers are using web auctions to let customers help them set prices
Description: Its a long road a toaster may travel between the time it hits the store shelf at a 100% mark-up to the day it shows up in the bargain bin as the shopkeeper makes way for new models. That toasters price drops at sales honoring everything from Bastille Day to Halloween, until dollar stores and bulk goods brokers offer the only remaining chance for retailers to recoup any of their cost. This has been the likely end of useable but unsold merchandise ranging from stereos to sweaters as they near the end of their value cycle. But now the web is writing a different end to the story with online auctions.
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PlanetRx exits retail for high-tech drugs
Description: John McAlpin, president and COO of Memphis-based PlanetRX.com, wont talk about the difficulties of running an online retail drugstore other than to call the sector challenging. But his companys actions speak louder than words. In February, PlanetRx bailed out of the retail pharmacy in favor of higher-margin specialty business targeting serious chronic disease. These are the kinds of drugs you cant always find at the corner drugstore, McAlpin says.
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Internetretailer.coms New Look
Description: When my partners and I acquired
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Amazon looking to shape up
Description: The biggest kid on the Internet block is heeding the adage: The bigger they are, the harder they fall. Amazon.com says it plans to show operating profit in the fourth quarter. And it began trimming fat in hopes of delivering on that promise. But analysts believe more dieting will be necessary.
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Lucy.com becomes just plain Lucy
Description: A few years ago, it was the real-world retailers who were closing up shop to take up life on the web. But now, web-based retailers are closing web stores and taking up life in the real world. Lucy.com, a womens sports apparel site that had loyal and rabid customers, is the latest to close its web operation, following a similar move by Gazoontite.com last fall. Lucy closed its web shop in February and will sell exclusively from its location at the Crunch Gym at 58th Street and 2nd Avenue in New York. CEO Sue Levin posted a letter on the Lucy site stating that the cost of selling on the web was too high but that it hoped to have another web site in the future.
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Big stores and low scores
Description: Brick-and-mortar retailers expanding online may bring established brands and customer bases to the table, but when it comes to communicating with shoppers, theyre little better than many of the pure e-retailers. So says a new study by San Mateo, Calif.-based CustomerAsset, a provider of CRM software and service.
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The new eCRM systems keep tabs on customers purchases, wherever they occur
Description: As recently as 12 months ago, software that recommended products based on a customers shopping habits at a web site was considered exciting. Imagine keeping track of a customers buying habits electronically and using that information to pop up product recommendations the next time the customer came to the site.
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Borders installs 1,000 kiosks and is testing web links
Description: Borders installs 1,000 kiosks and is testing web links To help Borders book store customers find titles and in-stock status for books, CDs and movies, the retailer is installing
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JustBalls wants to tap affinity market
Description: JustBalls wants to tap affinity market JustBalls.com, which has repositioned itself to sell to the institutional market as well as to consumers, is trying out another new tack:
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New shopping benefits for Gator users
Description: Article from Internet Retailer
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Found, Inc. and ATG Announce Alliance To Offer Retailers and Manufacturers a Personalized, Multi-Channel Commerce Solution
Description: Article from Internet Retailer
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RedtagBiz Acquires CrossMarket to Expand Wholesale Trading Platform
Description: Article from Internet Retailer
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Ashford.com completes Watchnetwork.com acquisition
Description: Ashford.com completes Watchnetwork.com acquisition Ashford.com completed its acquisition of Watchnetwork.com, originally announced in February. The transaction is expected to
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eBags successful sweepstakes
Description: eBags successful sweepstakes In the first 45 days of a million-mile-giveaway promotion at eBags.com, 150,000 site visitors have provided e-mail addresses by registering to win.
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FairMarket signs deal to link excess goods sales to eBay
Description: FairMarket signs deal to link excess goods sales to eBay Woburn, Mass.-based FairMarket Inc., which provides dynamic pricing auction capabilities for retailers and other
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Survey Reveals Rapid Adoption of Web-enabled Point-of-Sale Systems
Description: Article from Internet Retailer
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Major Suppliers Join RedtagBiz Trading Exchange
Description: Article from Internet Retailer
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Eastern European hackers extorting U.S. EC companies
Description: Eastern European hackers extorting U.S. EC companies Over the past several months, the National Infrastructure Protection Center has been coordinating investigations into a
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zBox readies to land on porches
Description: zBox readies to land on porches zBox, a company that makes locked delivery boxes bearing the company name and designed to receive e-commerce purchases, is about to move out of
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The Technology Marketing Group Hires Creative and Marketing Professionals
Description: Article from Internet Retailer
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Nourison Unveils Interactive Multimedia Kiosks for Authorized Dealers
Description: Article from Internet Retailer
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Odyssey, Symbol partner to provide retail solutions
Description: Odyssey, Symbol partner to provide retail solutions Odyssey Technology Inc., a privately held company headquartered in Redmond, Wash., announced today that it is partnering with
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Dynamic Trade Changes Name to Performics
Description: Article from Internet Retailer
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Amazon.com appoints head of Worldwide Digital Group
Description: Amazon.com appoints head of Worldwide Digital Group Online retailer Amazon.com has named Jeff Blackburn general manager of worldwide digital. Blackburn will lead the Amazon
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On-Line Ad Spending Down in February
Description: Article from Internet Retailer
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SportsClothes.com starts accepting GiveAnything.com e-gift certificate
Description: SportsClothes.com starts accepting GiveAnything.com e-gift certificate SportsClothes.com has joined the list of over 100 merchants registered for private label e-gift certificate
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Respond Delivers Lead Generation Solution to WorldPages` Business Customers
Description: Article from Internet Retailer
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JCPenney Sells Direct Marketing Services
Description: Article from Internet Retailer
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