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PLANIT-AUTOGRAPH / CYBERTOTEMS Description: Article from Internet Retailer
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STREETMAIL RAISES $8.5 MILLION FROM INVESTORS INCLUDING AOL TIME WARNER VENTURES and VILLAGE VENTURES Description: Article from Internet Retailer
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Kozmo ceases operations Description: Kozmo ceases operations From the start, critics wondered how same-day delivery service Kozmo could make a go of it. Today they found outit cant. New York-based Kozmo, which
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Interactive Intelligence Signs OEM Agreement with Nuance Description: Article from Internet Retailer
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Pharmacy-chain web site developer extends its technology offerings Description: Pharmacy-chain web site developer extends its technology offerings SymRx Inc., a start-up provider of technology solutions to pharmacies, has licensed technology from ClickThings
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eshare communications Takes Steps Towards Returning to Profitability Description: Article from Internet Retailer
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CoolSavings registers a cool 14 million members Description: CoolSavings registers a cool 14 million members CoolSavings.com Inc., an online marketer that delivers targeted advertising and promotional incentives to help offline and online
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SHOP2U ADDS THREE MERCHANTS TO ELECTRONIC CATALOG PROGRAM Description: Article from Internet Retailer
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Search technology company EasyAsk gets a new president Description: Search technology company EasyAsk gets a new president EasyAsk Inc., a provider of search technology for e-commerce sites and information portals, has appointed Robert Alperin as
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Annuncio`s Software Selected as a Top Ten CRM Implementation of 2000 by Aberdeen Group Description: Article from Internet Retailer
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Digital River and IM-Logistics Announce Alliance to Provide Global E-Commerce and Product Delivery Solution Description: Article from Internet Retailer
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The Men`s Wearhouse Inc. Running Chelsea Market Systems` Java-Based POS in 150 Stores Description: Article from Internet Retailer
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CONTENTGUARD AND DIGITAL GOODS FORM ALLIANCE TO PROVIDE INTEGRATED DIGITAL RIGHTS MANAGEMENT AND CONTENT MARKETING Description: Article from Internet Retailer
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MerchantOnline Announces New ISO/Distributor for PC PayMENT(TM) Small Business Package Description: Article from Internet Retailer
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Amazon.com will operate the Borders.com web site Description: Amazon.com will operate the Borders.com web site The struggling web site of bookstore chain Borders is throwing in the towel. Borders and Amazon.com announced today that Amazon
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Williams-Sonoma Leveraging Information with Evoke Software Description: Article from Internet Retailer
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Keeping an eye on things the web way lets retailers know whos minding the shop Description: The Eyecast systemwhich is running about 600 cameraslinks a retailers cameras to a small box in the store and from there to a phone line and then to the Eyecast IBM mainframe in Herndon, Va., which hosts Eyecasts web site. Any time of day, managers from a retailers headquarters or division office can log onto the password-protected web site and see what the camera sees.
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Retailing superpower détente seems unlikely Description: The rumor mill is abuzz with talk of Amazon.com and Wal-Mart joining forces. And while both companies will not confirm or deny such rumors, one analyst says talks of Amazon partnerships are to be expected, but a venture with Wal-Mart is not.
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E-mail campaign recoups lost sales from abandoned carts Description: E-mail campaign recoups lost sales from abandoned carts At Lighthousedepot.com, abandoned shopping dont always stay that way. A software program that saves abandoned shopping
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In-store deployments of web-enabled kiosks are bringing the clicks closer to the bricks Description: Major retailers taking the kiosk route include Kmart Corp., Wal-Mart Stores Inc., Circuit City Stores Inc., Borders Music and Books, J.C. Penney Co. Inc. and The Hudsons Bay Co., Canadas largest retailer. Earlier this year, Hudsons Bay tested custom IBM web-enabled kiosks to see if it could sell items it has not carried before. Its Zellers discount store chain used kiosks to sell large appliances. Hudsons Bay says the test shows there are no barriers in customers minds to buying appliances from the mass market store. The next phase is to roll these out to all Zellers, says David Alves, general manager merchandising and marketing for hbc.com and Hudsons Bays loyalty programs.
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Sears Web Site Adds Patio Furniture Description: Article from Internet Retailer
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Returns Online and e-mall company Altura form strategic alliance Description: Returns Online and e-mall company Altura form strategic alliance Returns Online Inc., provider of a start-to-finish returns management outsourcing solution for the retail supply
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Buy.com five putts the advertising green Description: The problems that made so many dot-coms extinct has Internet superstore buy.com on the endangered species list. The company is trying to extinguish its cash burn by suing to pull out of a long-term sponsorship deal and by laying off workers.
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FLONETWORK INC. AND BLINK LTD. PARTNER TO OFFER PERMISSION BASED EMAIL MARKETING SERVICES IN NEW ZEALAND AND AUSTRALIA Description: Article from Internet Retailer
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Xchange, Inc. boosts management team with two CRM heavyweights Description: Article from Internet Retailer
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SANYO TEAMS UP WITH HOW2TV, USES TRAINING PAC Description: Article from Internet Retailer
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Feds warn of e-thuggery Description: The National Infrastructure Protection Center, a group working out of FBI headquarters, is warning U.S. e-commerce companies of organized hacker activity largely from Russia and the Ukraine. These problems were first noticed in 1998, and so far 1 million credit card numbers have been stolen from 40 victims in 20 states.
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The Fashionable Web Description: Just look at the favorite apparel-focused sites of frequent apparel buyersdefined by Ernst & Young as online shoppers who spent upwards of $600 on apparel online last year. JCPenney.com was tops in that group, with more than 20% of frequent apparel buyers naming it as one of their three favorite destinations for shopping on the web across all product categories. Spiegel was next, named as a favorite by 11% of shoppers, followed by QVC.com at 8%; and Gap.com, EddieBauer.com, LandsEnd.com and Sears.com, which all came in at around 7%. This isnt high fashion, Topp points out. It takes trend, buzz and a very sophisticated level of customer service to sell high fashion, including a point of view thats more than saying Im a funky customer. The technology online hasnt caught up to that yet. In my view, profiling (of customer preferences) online isnt where it needs to be to sell that kind of fashionbut it will be.
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New report projects 108 million active European Internet users by year end Description: New report projects 108 million active European Internet users by year end A new eEurope Report from New York-based researchers eMarketer forecasts 108 million Europeans will be
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Imation and RealTimeImage Inc. Announce Partnership to Deliver Virtual Proofing Solutions Description: Article from Internet Retailer
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Bringing ambience to the web Description: Musical backgrounds have been on the web for some time. The feeling among some retailers is: Consumers get it when they shop in a store, so why not when they shop online? Now Best Buy Co. Inc.s BestBuy.com is taking the idea of a musical site one step further. Not only is BestBuy.com providing music, it has contracted with online media provider NetRadio Corp. to provide 20 originally-programmed radio stations on the BestBuy.com site. The deal, which will launch later this spring, includes the development of two additional online radio stations that Best Buy will use for sales, marketing and promotions. Advertising on the radio channels will promote Best Buy special offers.
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The throw-away culture comes to credit card numbers Description: Merchants who accept payments from SecureClick do not have to change transaction processes. It is transparent to the merchant, says Heatherington, who adds that if a merchant site were hacked, the SecureClick card numbers would be useless.
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CANADIAN TIRE CORPORATION CHOOSES SPS COMMERCE FOR WEB-ENABLED VENDOR FULFILLMENT Description: Article from Internet Retailer
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Sears Expands QRS` Tradeweave Message Exchange Services to Serve all Sears Retail Formats and Vendors Description: Article from Internet Retailer
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RocketBridge Will Bring to Market an Integrated Suite of Tools for Secure e-Commerce Transactions Description: Article from Internet Retailer
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The School of Hard Knocks Description: Enthusiasm and curiosity swept Gilbert into marketing at JustBalls, but as his learning curve grew, it became clear the companys existing business model wasnt exactly going to produce a slam dunk. It was going to be the Amazon of the balls category, but I started thinking, how often do you need to buy a basketball? he says. Onesie/twosie sales, high acquisition costs, a slow use-up categoryits hardly a prescription for success.
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zBox looking for big box roar Description: ZBox Co., which makes a security delivery box known as the zBox for online purchases, is leaving the safety of its 100-home test market for the big world. But it wont be leaving the nest without some protection. The company recently received an investment and extended its corporate alliance with appliance giant Whirlpool.
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The Long Road to Online Checkout Description: While theres been much weeping and wailing over the issue of abandoned e-shopping carts, dig deeper into why shoppers abandon carts and it becomes clear that many shoppers dont complete purchases on the web for the same reasons they dont in the offline world.
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Products and Services Guide Description: Article from Internet Retailer
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Making the Connection Description: The key to making data communication possible among various retail entities is the point-of-sale terminal. Always a linchpin in a retail operation, the point-of-sale terminal today has been elevated to star status. Retailers more and more are recognizing that the POS terminal is the link from the store to the outside world and many are upgrading its abilities, including adding web access. In fact, 75% of POS terminals today include web technology, says Greg Buzek, president of IHL Consulting Group, of Boynton Beach, Fla., which follows the retailer technology market. That high number, though, does not mean retailers are taking full advantage of the capability. Retailers are still trying to figure it out, Buzek says. In 2000, only about 10% of retailers were using the capabilities of the POS terminal. This year it will grow to 20% to 25%.
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Success in the new market requires going back to the retailing basics Description: How to identify customers and create a customer relationship.
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Dick`s Sporting Goods selects Global Sports to operate its web business Description: Dick`s Sporting Goods selects Global Sports to operate its web business Dicks Sporting Goods, a $900 million a year sporting goods retailer with 100 stores in 21 states, is
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Zale.com gets a new president Description: Zale.com gets a new president Sue Davidson has been appointed president of Zale.com to lead the development of Zale Corp.`s web-based business including site development, online
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HouseHold Direct Retains Hartsfield Capital Group, an Investment Bank, to Lead its Corporate Expansion and Acquisition Strategy Description: Article from Internet Retailer
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On Irrational Pessimism Description: When Alan Greenspan testified before the House Banking Committee last month, he was asked why the Fed wasnt moving even faster to lower interest rates to jump-start a stalled economy. Still others questioned why Greenspan got on board the Bush tax cut train. Not long ago, such skepticism was unthinkable. The Fed Chairman, the closest thing the American economy has to a Deity, is hardly accustomed to being second-guessed.
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E-retailers may be hastening their own demise if they make the wrong fulfillment choice Description: One of the first costs to consider is the amount of capital invested in a fulfillment process. Retailers need to look at what cost structure they can support, Schatsky says. Do they have the resources and expertise to build out and operate an in-house fulfillment operation? Outsourcing is the way to manage costs and minimize capital investments.
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Ex-Wall Street analyst meets artists,together they craft an uncommon e-retailing site Description: With the demise of popular niche web sites over the last 18 months such as Garden.com, Lucy.com, Pets.com, Living.com and eToys.com, it seemed as if only mass marketers with the biggest sites could survive.
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SGMA Launches Updated www.SGMA.com Description: Article from Internet Retailer
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When you cant unload it, eBay it Description: Almost since its inception, eBay has been a Mecca for small entrepreneurs seeking a low-cost and efficient way to sell a few items-and harness the cachet of an auction to get a fair price. Now some of the biggest retailers are getting ready to sell their surplus goods over the same auction network.
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ReturnBuy Closes $15 Million in Funding Description: Article from Internet Retailer
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