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Cedric Vanzura leaves Borders
Description: Cedric Vanzura leaves Borders The chief architect of Borders emerging e-commerce strategy is looking for a new job. Borders Group Inc. has announced that chief strategy officer
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Promotions follow a change at the top of Jones Apparel Group
Description: Promotions follow a change at the top of Jones Apparel Group Just days after replacing its CEO, Jones Apparel Group Inc. has promoted Cynthia DiPietrantonio to chief operations
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Vcommerce promotes a marketing chief
Description: Vcommerce promotes a marketing chief E-commerce technology vendor Vcommerce Corp. has appointed Scott Hines, a company veteran, chief marketing officer. In this role, a new
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Broadband growth will fuel surge in online advertising, report predicts
Description: Broadband growth will fuel surge in online advertising, report predicts By 2011, nearly three out of four U.S. households will be connected to the Internet by broadband
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Commission Junction reorganizes executive team
Description: Commission Junction reorganizes executive team Commission Junction, a unit of ValueClick Inc. that offers software and services for affiliate marketing and managed Internet
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Fluid promotes Andy Lloyd from VP, marketing, to CEO
Description: Fluid promotes Andy Lloyd from VP, marketing, to CEO Fluid Inc., provider of online merchandising and display technology, has named Andy Lloyd chief executive officer. Lloyd
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Babies R Us appoints an SVP of marketing
Description: Babies R Us appoints an SVP of marketing Babies R Us, a retail arm of Toys R Us Inc., has named Tori Moore Binau as the units new senior vice president of marketing. Binau
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Retailer`s m-commerce pitch: Search our site by phone before you buy
Description: Retailer`s m-commerce pitch: Search our site by phone before you buy BikeSomeWhere.com, one of the first online retailers to use the PayPal Mobile Checkout service announced last
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Potential buyers make offers for analytics provider Visual Sciences
Description: Potential buyers make offers for analytics provider Visual Sciences Visual Sciences Inc., which provides technology that analyzes data from web sites and other channels, says it
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Ulta plans an IPO and a web site makeover
Description: Ulta plans an IPO and a web site makeover Ulta Cosmetics, Salon & Fragrance Inc. wants to go public and sees its e-commerce site as a significant growth opportunity, the retailer
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Suite e-commerce news for iPhone users
Description: Suite e-commerce news for iPhone users NetSuite Inc. has unveiled SuitePhone software that enables NetSuite users to run business operations using the Apple iPhone. The new
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Even some of the leading shopping sites experience robust growth in traffic
Description: Even some of the leading shopping sites experience robust growth in traffic The leading online shopping destinations in June were virtually unchanged from a year ago, but some of
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Online audiobook seller MediaBay will go silent in September
Description: Online audiobook seller MediaBay will go silent in September Management of MediaBay Inc., an online seller of audiobooks and other spoken word recordings, has decided to sell its
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Out of stock means out of luck for online stores
Description: Out of stock means out of luck for online stores Out of stock can mean out of luck for online retailers that dont have in inventory what online shoppers are looking for,
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TheFind.com gets $15 million in another financing round
Description: TheFind.com gets $15 million in another financing round Shopping search engine TheFind.com has secured $15 million in Series C financing led by Bain Capital Ventures. TheFind.com
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Web brings Penney more dollars, while catalog and same-store sales slump
Description: Web brings Penney more dollars, while catalog and same-store sales slump J.C. Penney Company Inc. says Internet sales were up 10% in June compared with the same month a year ago.
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Two e-mail organizations become one
Description: Two e-mail organizations become one The Direct Marketing Association has agreed to acquire the Email Experience Council LLC and merge it with the DMAs Email Marketing Council.
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Sun Capital acquires Hickory Farms
Description: Sun Capital acquires Hickory Farms With its acquisition of Hickory Farms Inc., Sun Capital Partners Inc. continues to add to its portfolio of specialized retail and e-commerce
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E-mail marketing boosts ROI by up to 700% for Shopatron Inc. clients
Description: E-mail marketing boosts ROI by up to 700% for Shopatron Inc. clients E-mail campaigns promoting branded manufacturers online stores have helped them achieve return-on-investment
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Avoiding the disconnect between e-mail campaigns and landing pages
Description: Avoiding the disconnect between e-mail campaigns and landing pages Online retailers are getting very good at developing personalized e-mail campaigns that contain snappy copy and
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Expanded e-mail marketing helps increase sales at AmericanMeadows.com
Description: Expanded e-mail marketing helps increase sales at AmericanMeadows.com An expanded e-mail marketing program is helping to increase sales at wildflower seed site
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Retailers say e-mail generates high ROI in target marketing, new study says
Description: Retailers say e-mail generates high ROI in target marketing, new study says When asked which of 10 targeted marketing techniques produced the best return on investment, e-mail
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Consumers are expanding the time they spend in digital window shopping
Description: Consumers are expanding the time they spend in digital window shopping The easy availability of digital window shopping is stretching the time between looking and buying online,
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Mobile e-mail is a useful marketing tool if done right, study says
Description: Mobile e-mail is a useful marketing tool if done right, study says Because mobile e-mail users rarely act on commercial e-mail messages directly on a handheld device, marketers
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More of the same news from Sharper Imagesales down
Description: More of the same news from Sharper Imagesales down Internet sales at Sharper Image Corp. fell 31% in June from June 2006 to $3.7 million from $5.4 million, the company reported
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Lessons remain to be learned in e-mail marketing
Description: Lessons remain to be learned in e-mail marketing E-mail is a valuable tool in every Internet retailers marketing arsenal. It helps a retailer get the word out, quite literally,
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Wine.com uncorks customer demographics
Description: Wine.com uncorks customer demographics Although it isnt breaking out actual sales, Wine.com is saying more about its frequent shoppers and their choice of wines. About 58% of
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eCost.com posts higher first quarter numbers
Description: eCost.com posts higher first quarter numbers Online electronics retailer eCost.com expects to report preliminary revenue of $26 million for the quarter ending June 30, 2007, a
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American Eagle Outfitters customers vote for best fitting jeans
Description: American Eagle Outfitters customers vote for best fitting jeans For the next two weeks, customers will be voting for their favorite fit from American Eagle Outfitters
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TiVo subscribers can access Amazon Unbox videos with a TV remote
Description: TiVo subscribers can access Amazon Unbox videos with a TV remote All TiVo broadband subscribers can now browse, purchase and rent Amazon Unbox movies and television shows
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Baby Boomers drive used book sales
Description: Baby Boomers drive used book sales Affluent and educated Baby Boomers are driving used book sales, says a new study from AbeBooks Inc. AbeBooks, No. 70 in the Internet Retailer
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Chicos FAS catalog and web sales continue upward
Description: Chicos FAS catalog and web sales continue upward Direct-to-consumer sales have grown steadily, if modestly, at womens apparel retail chain Chicos FAS over the past three
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Ace is the place for paperless rebates
Description: Ace is the place for paperless rebates Ace Hardware Corp. has joined the ranks of retailers eliminating paper rebates. In April, Ace Hardware, No. 456 in the Internet Retailer
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Lighting products retailer Littman Bros. brightens growth curve on new site
Description: Lighting products retailer Littman Bros. brightens growth curve on new site With a redesigned web site that offers more products, better navigation and improved analytics,
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Yahoos loss is Yahoos gain as Flickr traffic soars
Description: Yahoos loss is Yahoos gain as Flickr traffic soars Traffic at photo-sharing site Flickr is up 38% over the past four weeks, according to data from traffic-tracking vendor
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Web retailers were consistent performers in June
Description: Web retailers were consistent performers in June Web shoppers in June could access a top 50 retail site with a high broadband connection an average of 98.59% of the time,
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Retail focus helps Dreams awake to web sales topping $31 million
Description: Retail focus helps Dreams awake to web sales topping $31 million Dreams Inc., operator of FansEdge.com and ProSportsMemorabilia.com, reports fiscal 2007 web sales of $31.4
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3M settles its patent dispute with Batteries.com
Description: 3M settles its patent dispute with Batteries.com Batteries.com has agreed to sell a certain type of lithium laptop battery as part of a patent infringement settlement with 3M
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Lancome-USA.com sees the beauty of site design
Description: Lancome-USA.com sees the beauty of site design Two months after LOréal USA Inc. launched a major makeover of Lancome-USA.com the redesign is beginning to deliver some
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Technology tools help retailers trim costs and improve revenue
Description: Online retailers have an abundance of technologies from which to choose to improve their processes and profitability. The downside: They have an abundance of technologies from which to choose.
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Web retailers must handle with care both customers and customer service
Description: One bad customer service experience and a customer could stop shopping a retailer for life. Customer service is that crucial. Whats more, customer service can be a key differentiator among competing merchants. For in contrast to one bad experience, customer service that routinely excels can keep a customer shopping a retailer for life.
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State of the Industry: Digging deeper
Description: Web retailers are spending more money on integrated e-commerce tools that generate more personalization and repeat business
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E-retailers ramp up their buying
Description: The Internet Retailer Conference & Exhibition has just concluded at the San Jose Convention Center, with more than 4,000 total attendees. They jammed the 93,000-square-foot Exhibit Hall where they visited 245 technology and services vendors. Traffic in the exhibit hall was strong and continual. That tells me the appetite for technology and services that serve the e-retailing market is stronger than ever. In fact, one successful online retailer, who operates a well designed, easy-to-navigate site and understands the marketing ins and outs of web retailing, told me that one of the highlights of the conference was the exhibit hall. Every single vendor was right on the money in terms of something we need, he said. I didnt have time to talk to all the vendors I was interested in.
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Technology helps e-retailers keep up with expectations
Description: OK, you got the order. Now what? The question is both rhetorical and practical for e-retailers, much the same as it was for catalogers before the Internet came along. Always important, order fulfillment has taken on epic significance since retailers began selling on the web.
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Market forces raise the bar for delivery
Description: While retail web sites work to differentiate themselves from stores with web-only features, personalized services, detailed imaging and other tactics, there always will be one thing that separates sites from their braicks-and-mortar counterparts: a reliance on delivery services to fulfill online customers orders.
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Superpages.com ads will ride along with AOLs instant messages
Description: Superpages.com ads will ride along with AOLs instant messages Idearc Media Corp. and Calgary, Canada-based illumiCell Corp., operating as Multiplied Media in the United States,
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Site search gets connected
Description: Search has become so integral to the Internet that it is no surprise the first thing nearly half of consumers do at a retailers web site is enter a search term. A growing number of retail sites have features that make it easier to narrow down a search. And some are tying site search into other technologies, presenting results according to customer type, best-selling items, the informational content a visitor clicks on or customer ratings.
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Gaining sex appeal, affiliate marketing is receiving more attention
Description: Affiliate marketingusing one site to drive traffic to anotherhas long been viewed as a cost-effective way to drive online sales and customer acquisition. But it never has captured the attention of retailers in the same way that sexier marketing tools such as e-mail and search engines have.
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Wal-Marts Site to Store service attracting new customers, retailer says
Description: Wal-Marts Site to Store service attracting new customers, retailer says More than 50% of Site-to-Store ordersplaced on Walmart.com for free delivery to a Wal-Mart storeare
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Nielsen/NetRatings expands audience measurement to account for rich media
Description: Nielsen/NetRatings expands audience measurement to account for rich media By adding data on total minutes and number of sessions compiled by all visitors to a web site, the
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