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Cash lured shoppers to retail sites last week, Nielsen/NetRatings says Description: Cash lured shoppers to retail sites last week, Nielsen/NetRatings says The chance to win cash is proving an effective driver of online traffic, researchers Nielsen/NetRatings
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PFSweb Reports 82% Core Growth Description: Article from Internet Retailer
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Keeping online coupons in synch with new supply chain data standards Description: Keeping online coupons in synch with new supply chain data standards As the retail industry moves toward a new system of bar codes, merchants and suppliers run the risk of having
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HighJump Software is Fastest-Growing Company in Supply Chain Execution Industry Description: Article from Internet Retailer
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Best Buy Canada taps supply chain integration system Description: Best Buy Canada taps supply chain integration system In an effort that will help smooth out its ongoing growth, Best Buy Canada Ltd. has signed on with SPS Commerce Inc., St.
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Sourcing software vendor ecMarket reports strong revenues Description: Sourcing software vendor ecMarket reports strong revenues Second quarter revenue at ecMarket, a provider of web-based sourcing software and services, rose 84% over the year-ago
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@pos.com Announces Signing of Merger Agreement with Symbol Technologies, Inc. Description: Article from Internet Retailer
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Coupons, Inc. Appoints Weitzman COO Description: Article from Internet Retailer
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Sharper Images web sales grow sharply in first six months and Q2 Description: Sharper Images web sales grow sharply in first six months and Q2 Internet sales at Sharper Image Corp. increased 42% in the second quarter vs. Q2 a year ago, the company
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Move over, CTOs, CCOs may become the newest kids on the block Description: Move over, CTOs, CCOs may become the newest kids on the block Chief technology officer was one of the most recent new corporate titles to gain a foothold in the executive ranks
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eCampus.com Amasses Record Inventory of Textbooks Description: Article from Internet Retailer
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BIGFOOT INTERACTIVE SECURES STRATEGIC INVESTMENT AND INTERNATIONAL TECHNOLOGY PARTNERSHIP WITH MITSUI Description: Article from Internet Retailer
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viaLink Reports Second Quarter Results Description: Article from Internet Retailer
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viaLink Names Bob Noe President Description: Article from Internet Retailer
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Scan-based trading growing among retailers, viaLink says Description: Scan-based trading growing among retailers, viaLink says The retail industry continues to process more sales through scan-based trading, a system that captures data at the point
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A web-based drugstore information network expands its reach Description: A web-based drugstore information network expands its reach ChainDrugStore.net, an online communications network for the retail pharmacy industry, is expanding to reach
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A BIG WEBSITE FOR SOME SMALL APPLIANCES Description: Article from Internet Retailer
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eBooks.com says summer sales are surging--just as they do in bookstores Description: eBooks.com says summer sales are surging--just as they do in bookstores Following a well established trend among booksellers, August sales of digital books at eBooks.com are
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A new entrant in the site-search competition Description: A new entrant in the site-search competition The market for site search technology keeps getting more competitive. The latest entrant is Blanketware Corp., which announced today
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Dell Computer: Online sales percolate when conversion rates improve Description: Dell Computer: Online sales percolate when conversion rates improve When Sam Decker, senior manager of Dell Computer Corp.s Consumer eBusiness, addressed his audience at the
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Overture Names Executive to Lead Affiliate Partner Business Description: Article from Internet Retailer
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Quova Names Gary Jackson Executive Vice President of Operations Description: Article from Internet Retailer
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At Talbots, a search for increased web sales pays off Description: At Talbots, a search for increased web sales pays off Citing an IDG study, Kate Scully, e-commerce merchandise manager of Talbots Inc., told a general session at last weeks
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Coradiant`s "OutSight Performance Network" Changes the Way IT Monitors Web Performance Management Description: Article from Internet Retailer
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Bluefly.com reports rises in net sales, profit margins Description: Bluefly.com reports rises in net sales, profit margins Bluefly Inc. says large second-quarter increases in both net sales and gross profit margins helped to narrow the company`s
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THE DMA AND THE E-TAILING GROUP UNVEIL NEW BEST PRACTICES E-COMMERCE BOOK Description: Article from Internet Retailer
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Walmart.com and eBay expand paid inclusion contracts with Inktomi Description: Walmart.com and eBay expand paid inclusion contracts with Inktomi Showing up in search listings is key to online marketing success, and some paid inclusion programs are offering
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Wilsons Leather: Turning web data into revenue Description: Wilsons Leather: Turning web data into revenue We can track customer behavior on our web sites on a 24/7 basis, but why do we feel so overloaded by the data we can now collect?
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Meta-search provider InfoSpace gets into the paid inclusion business Description: Meta-search provider InfoSpace gets into the paid inclusion business InfoSpace, which delivers meta-search results to a network of web search properties including Excite as well
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Target chooses Amazon to power all its web sites Description: Target chooses Amazon to power all its web sites Amazon.com Inc. will operate all web sites for the brands owned by Target Corp., Target announced today. Amazon already powers
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ATG6 UNVEILED; COMPANY PREVIEWS NEW CAPABILITIES Description: Article from Internet Retailer
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ATLANTA FALCONS ENTER E-COMMERCE AGREEMENT WITH GSI COMMERCE Description: Article from Internet Retailer
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Safeway broadens online grocery to southern California Description: Safeway broadens online grocery to southern California The online retail grocery business is gaining strength on the West Coast, where Safeway Inc. is expanding into the San
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Education-oriented software site gets a make-over Description: Education-oriented software site gets a make-over Journey Education Marketing, seller of discounted software to students, faculty and educational institutions, has re-launched
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Hanna Andersson Selects Coremetrics to Provide Deep Online Business Analytics Description: Article from Internet Retailer
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Prescient Systems Nearly Triples Revenues Year Over Year Through First Half 2002 Description: Article from Internet Retailer
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ATG SELECTS HYPERION TO DELIVER SOPHISTICATED ANALYTICS Description: Article from Internet Retailer
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Prescient Systems Expands Senior Executive Team to Meet Growing Client Demand Description: Article from Internet Retailer
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Managing content effectively Description: As Internet retailing has evolved, the amount of content retailers serve up on their web sites has exploded. Early versions of retail sites with static text and images have become complex, highly interactive displays built on various page elements, streaming media, coding, digital assets and more. As a web site grows, managing it efficiently and cost-effectively becomes an increasing challenge for retailers and a driver of the growing marketplace for content management solutions. Web site operators spent an estimated $8 billion on content management software and services last year in an effort to streamline workflow, better leverage assets and deliver more site functionality.
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Dealing with returns Description: Returns have been regarded by online retailers as an unwanted headache, and all too frequently, an expensive one. Gartner Inc.s Gartner G2 Retail Services Group estimates that returns are costing retailers anywhere from 0.2% to as much as 25% of sales. Forrester Research has estimated that next year, retailers will spend $9 billion to process some $11.5 billion in returned goods purchased online.
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The growing importance of CRM Description: What is customer relationship management? There are about as many answers as there are retailers. CRM encompasses marketing, customer service, loyalty programs, ongoing communications with customers, cross-channel recognition of customersand on and on. In short, customer relationship management covers all the ways and times that a retailer interacts with a customer. CRM is a business strategy to build loyalty and sales with ones best customers, says Janet Murphy, president of Morristown, N.J.-based consultants Ogden Associates Inc., which conducted a survey with researchers/consultants Gartner Inc. of retailers CRM initiatives for the National Retail Federation. Its very important in retailing today.
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Fulfillments key role in e-retailing Description: Fulfillment has come a long way since the 1990s when newly online retailers learnedsome the hard waythe importance of fulfillment. First there was the bad press about late and missed deliveries for holiday shopping 1999. Then in 2000, the Federal Trade Commission levied high-profile fines totaling
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E-Commerce Software Description: Electronic commerce software has gone far beyond its early utility of selling goods directly to web users. More than just sell-side commerce software, it has evolved into a broader technology category encompassing such areas as on-line catalogs, electronic marketing, customer relationship management, Internet trading exchanges and supply chain systems.
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Kiosks extend retailers reach Description: The idea that web-enabled kiosks can tie multiple shopping channels together is finally coming to fruition. After several years of ramp-up, the applications for store kiosks are now in tune with retail strategy. Some retailers are using kiosks to expand their inventory to help store shoppers find what theyre looking for, while others are using them to add services to their retail environment, yet others are using them to extend their geographical reach and some are using them for workforce management.
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Stocking the shelves Description: A measure of the webs impact on retailing has been the amount of online shopping taking place. And while that is certainly one way to look at the web, another measure of the pervasiveness of the web in the retail industry is to look at the opposite end of the processthe sourcing of merchandise. In that part of the industry, the web is having far greater impact than it has on the selling of goods.
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The State of the Industry: The Next Evolution Description: Throughout e-retailings existence, one of the leading distractions has been the industrys blatant disregard for profitability. During the industrys boom period, retailers, primarily those of the pure-play variety (but some multi-channel retailers also participated) spent money like it was growing on trees. Long term, this behavior did little to propel the industry forward, while raising red flags about e-retailings long-term potential as a viable distribution channel.
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Helping searchers Description: Identifying consumers at the moment they are most receptive to a product is one of the ways in which the Internet has changed shopping patterns. Unlike in a bricks-and-mortar store where a sales associate often must employ numerous skills to determine first if a customer is actually looking for something or just browsing then exactly what the customer wants, the Internet can tell a retailer precisely which product the customer is considering.
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New payment options Description: Theres no doubt that electronic checks have not caught on for payment of retail goods on the web. Only 0.3%thats 3 out of every 1,000 ordersof Internet-based retail purchases are paid by checkeither electronic or by check mailed post-order, reports BizRate.com Inc.
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Our 2003 Buyers Guide: Market Barometer Description: The 2003 Internet Retailer Buyers Guidethe fourth edition of this annual e-retailing shopping guideis by far the most robust we have produced. It sets new records in the number of vendors listed (515), the number of distinct product and service categories (57) included and the number of paid listings (110). Indeed, expressed in total dollars, paid listings in this years guide are up a stunning 39% from last year. Not bad for a recession economy.
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E-Mail Marketing Description: E-mail marketing is in full force as retailers look to further segment their target audiences. Retailers are fine-tuning how they use this communication tool to open dialog with customers, from using specific subject lines and customer names to attract attention to utilizing purchase history to determine which offers to present to different customers.
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