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MicroStrategy Signs Contract with Greeting Card Industry Leader
Description: Article from Internet Retailer
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Mobile e-payments to hit $20 billion by 2005, study says
Description: Mobile e-payments to hit $20 billion by 2005, study says Whether shopping at a retail store or at a vending machine, consumers will resort more and more to their cell phones for
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How micropayments will create a market for microservices--and vice versa
Description: How micropayments will create a market for microservices--and vice versa Its the old chicken-and-the-egg question: Which comes first--micropayments or online products and
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Web-based sales continue on a tear at Office Depot
Description: Web-based sales continue on a tear at Office Depot Web-based sales at Office Depot Inc. reached $2.1 billion last year, up 34% over the prior years $1.5 billion, the company
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Mileage Plus cardholders respond to a Safeway.com promotion for extra miles
Description: Mileage Plus cardholders respond to a Safeway.com promotion for extra miles One way to keep online customers coming back for more is to keep them flying, Safeway Inc.`s
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Orbiscom debuts new controlled spending product aimed at teens, young adult
Description: Orbiscom debuts new controlled spending product aimed at teens, young adult Controlled payment number technology provider Orbiscom Inc. has launched a new product aimed at
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Internet growth far from over, eMarketer reports
Description: Internet growth far from over, eMarketer reports 10 million U.S. consumers will come onto the Internet this year, growth of 6.5% over last year, eMarketer Inc. projects. In its
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Manhattan Associates Announces Record Software License Fees and Net Income
Description: Article from Internet Retailer
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From Russia with love: JewelrySprite targets foreign markets with e-cash
Description: From Russia with love: JewelrySprite targets foreign markets with e-cash With more than 4,500 jewelry items for sale, JewelrySprite.com says it has no trouble attracting
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NetFlixs 2 openings bring its distribution center count to 15
Description: NetFlixs 2 openings bring its distribution center count to 15 Online DVD rental service Netflix Inc. has opened two new shipping centers in Philadelphia and Newark. The openings
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Army and Air Force Exchange Service (AAFES) Implements FraudWatch at 1,200 Stores Worldwide
Description: Article from Internet Retailer
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How important is Valentines Day to some e-retailers? Very, comScore says
Description: How important is Valentines Day to some e-retailers? Very, comScore says Flower, gift and greeting sites have a lot riding on Valentines Day, comScore Networks Inc. reports.
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Trigo Attracts Veteran Software Marketing Executive for Top Management Post
Description: Article from Internet Retailer
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Announcing the arrival of LenoxBaby.com - gifts for baby and parents, nursery decor and more
Description: Article from Internet Retailer
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Multimedia Lives Intelligent Imaging Service Integrates the TrueSpectra Image Server to Improve Merchandising Capabilities of E-Commerce Websites
Description: Article from Internet Retailer
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KANA Names Tom Pesut Executive Vice President of Worldwide Sales
Description: Article from Internet Retailer
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Site search falling down on the job, says Jupiter survey
Description: Site search falling down on the job, says Jupiter survey Site search is often used as an alternative to navigation by consumers hoping to speed up a task or locate content more
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The web run-up to Valentines Day
Description: The web run-up to Valentines Day Valentines Day is driving web shopping activity, reports Nielsen/NetRatings. Traffic to 1-800-Flowers.com, for instance, grew 24% last week
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The days of web surfing may be near an end, says new survey
Description: The days of web surfing may be near an end, says new survey Internet shoppers are falling into patterns that reflect traditional shopping experiences, marketing company Valentine
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Equilibrium Launches MediaRich Image Server 3.0 to Automate the Transformation and Delivery of Images for Online, Print and Microsoft Office Applications
Description: Article from Internet Retailer
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Kroger uses a web-based hiring system to cut employee turnover
Description: Kroger uses a web-based hiring system to cut employee turnover In an example of how the web can help retailers manage large, frequently changing work forces, The Kroger Co. is
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Supermarket Chain Price Chopper Selects I.D. Systems for Wireless Fleet Management of Material Handling Equipment
Description: Article from Internet Retailer
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G.I. JOE`S TO IMPROVE VENDOR RELATIONSHIPS WITH AUTOMATED SUPPLY CHAIN PROCESS FROM SPS COMMERCE
Description: Article from Internet Retailer
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ATG HELPS TAPESTRIA CHANGE THE FABRIC OF ITS BUSINESS
Description: Article from Internet Retailer
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Federated brings its prodigal Macys.com home
Description: Federated brings its prodigal Macys.com home As retailers focus more on the importance of brand structures in driving multi-channel strategies, Federated Department Stores Inc.
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How direct links from maker to retailer boost conversion rates
Description: How direct links from maker to retailer boost conversion rates Dozens of online retailers are experiencing sharply higher web sales conversion rates through a web services-based
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The online shopping tidal wave isnt breaking yet
Description: The National Retail Federations Annual Convention & Expo in New York last month was almost two conventions. On the one hand were store-based retailers who were trying to get a handle on how to come back from what many researchers reported as a dismal year for retailsales in November and December up only 2.25% over the prior year and full-year sales up 5%, according to ShopperTraks National Retail Sales Estimate.
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Designing by the Numbers
Description: Its the little things that customers do that tell the story about site design
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HARTE-HANKS NAMES KEITH YAGNIK A VERTICAL PRACTICE LEADER FOR RETAIL AND PHARMACEUTICAL/LIFE SCIENCES MARKETS
Description: Article from Internet Retailer
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Web-based transportation logistics is driving the cost out of products
Description: Retailers are beginning to see that improving logistics systems is a way to boost their levels of cash. Thanks to web-based systems that give more visibility and control of the movement of freight, logistics are becoming crucial cost centers that may add more to the financial bottom line than the products being sold. In many cases, the information on a shipment is more important than the shipment itself, says Tim Minahan, vice president of supply chain research for Boston-based researchers Aberdeen Group Inc. If you know whats going on with freight, you can pool different shipments and save a lot of money.
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J.C. Penneys online sales boom while store sales remain flat
Description: J.C. Penneys online sales boom while store sales remain flat E-commerce sales marked the brightest spot for J.C. Penney Co. Inc. during the fourth quarter, rising 21.4 %, while
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With a new chief, Vons.com rolls into the Las Vegas market
Description: Continuing an expansion of its online grocery operations that began just over a year ago on the West Coast, Safeway Inc. introduced its Vons.com in the fast-growing Las Vegas metropolitan area last month. But, with a new president of its online operations steeped in e-commerce experience, Safeways betting on more than luck as it expands eastward.
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Online florist sites need perking up, study says
Description: Online florist sites need perking up, study says Online florists should communicate shipping costs to customers as a way to combat a perception that online flowers cost more than
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Sharpen those pencils
Description: ROI is much on the minds of retailers as they make technology buying decisions, vendors at NRFs Annual Convention & Expo in New York said. RFPs have been elaborate this past year, really getting into the details of your ROI assumptions, says Peter Bell, product marketing manager of Endeca Technologies Inc., which produces site search and navigation technology.
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Kmart gets $2 billionbut not much of it is going to the web
Description: Securing exit financing puts companies fighting to emerge from Chapter 11 bankruptcy one step closer to doing so, and last month Kmart Corp., which filed under Chapter 11 in January 2002, reported a commitment for up to $2 billion of it from GE Commercial Finance and others.
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IMRA Launches Unique Retail IT Leaders Council
Description: Article from Internet Retailer
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New POS terminals = growing web access in stores
Description: The proportion of specialty retailers with access to the web from point-of-sale terminals has doubled in the past year, according to the latest POS Benchmarking Survey from Cleveland-based consultants LakeWest Group Ltd. Today, 55% of specialty chains have web access from the point of sale, up from 27% a year ago. Adoption of web-based POS terminals will continue its rapid spread, LakeWest projects, with 56% of chains without web access reporting they plan to web enable their POS terminals within two years. Only 19% reported no plans to implement such technology, down from 35% a year ago.
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Whose customer is it, anyway?
Description: A battle over affiliate relationships heats up as shopping technology and online ads get more aggressiveand why online retailers should care
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Online sales growth keeps to its double-digit ways
Description: Online sales growth keeps to its double-digit ways Online retail sales for the week ending Feb. 2 were up 30% to $987 million from $761 million a year ago, comScore Networks Inc.
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How the browser is becoming the entry point to retailers shrink data
Description: One of the biggest issues that confronts chain retailers is employee honesty. Most employers realize that no matter how closely they screen prospects, they will end up hiring a few dishonest employees; the odds favor that outcome in a pool of several thousand people. And so the challenge becomes how to spot those who are dishonest, alert the opportunistic thieves who are basically honest to the fact that theres a chance of getting caught, and not implement procedures that will disrupt the companys primary job of selling merchandise. On top of all that, retailers are cautious about not overloading their IT infrastructure to catch a few thieves.
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When hot sneakers fly off the shelves, Nikes retailers go to Nike.net
Description: For small retailers of fashion-driven products, one of the toughest challenges is finding the time to keep up with changing styles and to make sure stores are stocked with whats hot. That can be especially true for merchants dealing in running shoes and other types of sports footwear and related apparel and accessories, because styles as well as sporting seasons are always changing.
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SVI Solutions Inc. Reports Results for the Third Fiscal Quarter
Description: Article from Internet Retailer
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When the FTC comes calling, retailers have to be aware of more than just shipping rules
Description: At the beginning of the 2002 holiday shopping season, the Federal Trade Commission sent letters to more than 50 Internet retailers who advertised rebates, product warranties or quick shipment offers. Each of these promotions, the letters warned, is subject to regulations that are actively enforced by the FTC. Failure to comply with these regulations can result in costly civil penalties, increased FTC scrutiny, and a loss of customer confidence. It is therefore essential that any retailer doing business on the Internet be familiar with these regulations and how the FTC enforces them.
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Look, ma, no wires
Description: More than a fun service for coffeehouse web surfers, wireless fidelity is also making it easier for retail chains to communicate with headquarters
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Making the web feel safe
Description: It is disheartening to read the research in this months special report on e-payments security (see report following page 34) which suggests that 40% of web users do not shop online because they feel threatened that their credit account and other identifying information might be stolen. Another 30% of online shoppers sharply restrict their web purchases out of the same fear. While e-retail sales grew nearly 30% last year, think how stunning the growth might have been were it not for the lingering perception that the web is unsafe when it comes to securing payments.
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The affluent online penny-pincher
Description: Online shopping has mirrored many of the patterns found in retail offline. But thats not necessarily the case when it comes to comparison shopping, according to new data from comScore Networks Inc.s Media Metrix division. The bargain-hunter online is less likely to be a penny-pincher with limited disposable than a well-heeled consumer with access to better technology in the form of high-speed connections, Media Metrix found.
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John Lewis turns to self-help on the web to reduce call center costs
Description: John Lewis turns to self-help on the web to reduce call center costs Retailers are finding that the search function on a web site can serve more purposes than just helping
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American Express beefs up its Blue card for e-commerce
Description: In a move to make smart cards more relevant to U.S. consumers, American Express is beefing up its Blue cards with an IDKeeper feature that stores the cardholders personal data as well as favorite web site addresses. AmEx, with about 6 million Blue cards in circulation, says the idea is to make online shopping easier as well as more secure by keeping this information protected and easily accessible on the cards computer chip. Its offering free smart card readers to help the project along, but some analysts say the program may be more than consumers need or want.
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Whyand howsome employers encourage online shopping at work
Description: When The Buckle Inc. wanted to extend its reach to sell its apparel fashions for young people, it went to where the money is: the wallet-wielding parents of its typical 12- to 24-year-old customers. And it reached them where commerce-supporting bandwidth is greatestat the office.
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SPONSORED SUPPLEMENT: Securing the e-Payments Process
Description: For consumers and retailers alike, ensuring the security of online payments is key to the future of online retailing
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