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Consumers are getting more efficient in their web use
Description: Consumers are getting more efficient in their web use A more sophisticated base of consumers is navigating directly to the web sites they want or using searches to find them,
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DealTime makes a deal for Epinions
Description: DealTime makes a deal for Epinions DealTime Ltd., an online shopping search engine, will acquire Epinions, a web site that hosts consumer reviews and ratings. DealTime says
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Online apparel sales continue growth patterns from 2002, comScore reports
Description: Online apparel sales continue growth patterns from 2002, comScore reports Apparel sales on the web in the first six weeks of the year were up 26% over last year, comScore
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New Vertical Web Performance Indices from Keynote Provide Valuable Competitive Intelligence
Description: Article from Internet Retailer
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A lawyer takes his crusade to collect online sales tax nationwide
Description: A lawyer takes his crusade to collect online sales tax nationwide Chicago lawyer Stephen Diamond, who initiated suits against online retailers in Illinois for not collecting
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Zoovy, Inc. Approved as UPS OnLine Tools Product Provider
Description: Article from Internet Retailer
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How Headsets.com doubled revenues in one year
Description: How Headsets.com doubled revenues in one year E-commerce success can come from defining a niche, and however small, serving it better than anyone else. Thats been the formula
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Amazon says apparel is its fastest growing category
Description: Amazon says apparel is its fastest growing category Four months after introducing apparel sales, Amazon.com says apparel is now its fastest-growing category in terms of number of
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JENSON USA SELECTS COMMERCIALWARE`S CROSS-CHANNEL RETAIL SOLUTIONS
Description: Article from Internet Retailer
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The Bombay Company Selects Retek Integrated Store Operations Solutions
Description: Article from Internet Retailer
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Proflowers Valentines Day revenues jump 25%
Description: Proflowers Valentines Day revenues jump 25% With some 2.6 million rose stems and 1.4 million tulips shipped in the last four days before Valentines Day alone, Internet florist
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Lands` End does what Sears hoped: drives up store traffic and sales
Description: Lands` End does what Sears hoped: drives up store traffic and sales Four months after it introduced Lands` End apparel into its stores, Sears, Roebuck and Co. says the move is
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PROMOCODE.COM ANNOUNCES STRATEGIC PARTNERSHIP WITH FREESHIPPING.COM
Description: Article from Internet Retailer
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PATENT ISSUED FOR USING PHONE NUMBERS TO GET TO A WEB PAGE
Description: Article from Internet Retailer
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How the web boosts call centers coordination in hiring, training, coaching
Description: How the web boosts call centers coordination in hiring, training, coaching Because of the amount of information available to consumers on web sites, call centers are facing more
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VCOMMERCE SECURES OVER $8 MILLION IN STRATEGIC FUNDING
Description: Article from Internet Retailer
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Slowly the dot-com orphans are coming home
Description: All of sudden, the idea seems so 1990s: Spin off your dot-com so the hip, fast-moving techno-somethings who run the company wont be bogged down by the corporate suits who only want to do things the way theyve always done things.
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Fashions and spring break driving web traffic, NetRatings reports
Description: Fashions and spring break driving web traffic, NetRatings reports Spring fashions and spring break are driving traffic to certain web sites, Nielsen/NetRatings reports. At-home
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March 2003 Guide to New Products and Technological Innovations
Description: Article from Internet Retailer
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They Did It Their Way
Description: When they cant find the applications they want off the shelfor wont pay for themsome e-retailers go open source to get the job done
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Appliance makers on the web learn to walk a fine line between retailers and consumers
Description: Levi Strauss and Co. got a lot of publicity-most of it negativewhen it tried to sell slacks directly to consumers over the web in the late 1990s. Back in those days, retailers and manufacturers were still trying to figure out how the web worked. Levi decided it would be the sole source on the web for its jeans and Dockers. It created Levis.com and Dockers.com for that purpose, just as most retailers were building their own web presences.
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Serving up the new connectivity
Description: Already supporting practical retail objectives, web services technology will support several new trends in the next few years.
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Getting them there at the right time
Description: Challenging economic times call for cutting labor costs while increasing customer service. Food Lion LLC and Dollar Tree Stores Inc. say thats why theyre deploying web-based workforce management systems. Between them, theyll install the systems in more than 3,000 stores.
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Retail web surfing may be headed for a wipeout
Description: Article from Internet Retailer
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Online sales grew 30% last week in February, comScore reports
Description: Online sales grew 30% last week in February, comScore reports Online retail spending grew 30% for the week ending March 2 from the same week a year ago, comScore Networks Inc.
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The steps to identifying and choosing the right search engine optimization expert
Description: Search engines are the primary way most people find new web sites, but web site designers forget this when they create sites. Often, site designers make the mistake of building the web site, then contacting a search engine optimization specialist to ensure the site is search-engine friendly.
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RFID primed for growth in the retail industry
Description: RFID primed for growth in the retail industry Although projections of the retail industry`s investment in radio frequency identification, or RFID, are sketchy, it`s easy to see
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Its Valentines Day and shoppers are in love--with the web
Description: The love of chocolate, flowers and diamonds that draws shoppers to spend for Valentines Day is spreading in large doses to the online world. We tripled our sales from last year, says Pinny Gniwisch, co-founder and vice president of marketing for jeweler Ice.com. We also doubled our conversion rate, to 2% from 1% last year.
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E-mail marketing proves effective--in alienating customers
Description: For all its advantages in market reach and cost efficiency, e-mail marketing continues to get retailers in trouble with their customersbillions of dollars worth of trouble, says a recent report from eMarketer Inc., Privacy in the Information Age.
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A web-based system streamlines Krogers hiring
Description: Among the biggest challenges retailers face is hiring the right peoplethose who are not only more productive over the long term but who also avoid the temptation to steal from their employer. To control employee theft, retailers have deployed a slew of reactive measures, such as monitoring systems, turnstiles and, more recently, software that checks for discrepancies in POS records. Now more retailers are going proactive and adopting web-based tools to screen out undesirable employees in the first place.
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PIVIA SOLVES ENTERPRISE WEB APPLICATION PERFORMANCE CHALLENGE WITH NEW PERFORMANCE SERVER
Description: Article from Internet Retailer
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Omniture First to Launch Three New Groundbreaking Technologies in SiteCatalyst 9.0
Description: Article from Internet Retailer
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Web Sales R Us
Description: ToysRUs.com has learned a lot in four years on the web; now its doing things that Toys R Us cant
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How the web creates demand for better educated call center agents
Description: How the web creates demand for better educated call center agents The wealth of information available to consumers on the Internet is creating better informed shoppers, which in
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Those hot rod Civics are bringing Crutchfield.com a younger audience
Description: Anyone over 25 probably doesnt know what a tuner car is. But that hasnt stopped the businessmen at Crutchfield.com from setting up part of their site to attract aficionados of super-customized, smaller, import carscars that have been tuned for maximum performance.
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Re-assessing drop shippingagain
Description: Back in the early days of online retailing, the term virtual merchant meant just thatsuch retailers were all but merchants. Many stocked no inventory and had no customer service reps.
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The Web as the #1 Path to Purchase
Description: Late last month, as I prepared to board a Southwest flight in Chicago to attend an e-retailing conference in California, I was relieved to discover that Southwest had installed kiosks where I could print my boarding card, which is now required prior to passing through security. I inserted my frequent flyer card into the machine, which instantly retrieved my e-ticket information and printed my boarding pass. As I strolled past the long lines of passengers waiting for boarding passes from agents, I reflected that for the last three years all of my air travel arrangements have been made and my tickets purchased on the Internet. What in the world, I wondered, has happened to the travel agent who had served me for two decades?
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Two major cracks appear in the anti-sales tax facade
Description: Its said that nothing is certain except death and taxes. Now, perhaps bowing to the inevitable, Wal-Mart Stores Inc., Target Corp. and other retailers last month started charging sales tax on online purchases. The action follows a deal with 37 states and the District of Columbia that grants them immunity from paying any back taxes on past online sales.
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When discounts drive customers away
Description: Evidence is accumulating that online retailing is becoming a lot like offlineexcept when it come to online discounts.
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Nearly three-fourths of college students buy online, study says
Description: Nearly three-fourths of college students buy online, study says Most college students, 72%, make a general range of purchases on the web, according to the StudentWatch 2002 study
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A competitive market is pushing site search technology to new plateaus
Description: Until last fall, the search function at NeimanMarcus.com was typical of e-retailers. It was very frustrating. Results very rarely were spot on and in many cases there were no results, says Michael Crotty, vice president of marketing of Neiman Marcus Group Inc.s Neiman Marcus Direct. It was terribly flawed.
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Finding cheaper ways to make money with all kinds of stored data
Description: Most retailers dont like to think about it, but its a problem that is only going to get worseand more costly. What are they going to do with all that data? It pours in daily through e-mail, customer relationship management systems, in-store POS systems and e-commerce servers. It flows in from supply chain management systems, human resources systems, back-end accounting and myriad other operations.
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After a dull 2002, the supply chain automation picture brightens
Description: Supply chain automation is like the weather; many talk about it, few do anything about it, according to a new report from Forrester Research Inc. 2002 is a year that supply chain management vendors would rather forget, begins the Five SCM Predictions for 2003 report by analyst Navi Radjou. Thats not stopping Forrester, though, from predicting robust growth as industries attempt to bring automation to their supply chains. And retailing is right up there, with the second highest compound annual growth (35%) of all industries, just behind transportation (37%). In 2008 the total market in supply chain management spending will be nearly four times what it will be this year, Forrester says. Much of the spending will be on web-based automation and collaboration services. Here are some of Forresters findings and predictions:
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Shoebuy.com finds a marketing plan that fits
Description: When two former bankers started up Shoebuy.com three years ago, they were determined to make a profit on their first sale. That meant keeping down the cost of acquiring customers. They achieved that goal by a steadfast insistence that they would pay only for marketing that produced measurable results.
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ForeSee Results to Provide Online Customer Satisfaction Measurement for The Iams Company
Description: Article from Internet Retailer
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TRUVIAN TECHNOLOGIES LAUNCHES REVOLUTIONARY DIGITAL CATALOG SERVICE
Description: Article from Internet Retailer
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Mirror Image Accelerates Content Delivery for Fastclicks AdServer Product
Description: Article from Internet Retailer
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State officials target next year for Internet sales tax
Description: State officials target next year for Internet sales tax By the end of next year if not sooner, a long-awaited system that would force e-retailers to collect sales tax across
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Half.com has already exceeded its half life, eBay says
Description: Half.com has already exceeded its half life, eBay says After operating for more than three years as a fixed-price discount retail site once thought to be a competitive threat to
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Web sales are up at Sharper Image and Bluefly, flat at J. Crew
Description: Web sales are up at Sharper Image and Bluefly, flat at J. Crew Web-based sales at Sharper Image Corp. increased 40% in February over February 2001 to $5 million, the company
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