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They`re small, techie and revolutionizing pick-and-pack and warehouse operations
Description: Most direct merchants prefer nice orderly warehousesa place for everything and everything in its place. But not FigLeaves.com. The U.K.-based, fashion-driven retailer of intimate apparel prefers a jumbled system that randomly stores products in whatever bins are available.
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Online payment fraud goes global--and so does the fight against it
Description: Clever criminals and high-speed international dissemination of stolen card numbers create new challenges for merchants in combating online fraud.
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R.R. Bowker and GXS Partner on Next Generation of Pubnet Service
Description: Article from Internet Retailer
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Penneys web sales grow 19% in March while total sales decline
Description: Penneys web sales grow 19% in March while total sales decline Web-based sales at J.C. Penney Co. Inc. increased 19% in March vs. March 2002, while total sales decreased 4.2%,
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eBay subtracts Half from the equation
Description: Three years ago, as eBay Inc.s eBay.com was still defining its place as an e-commerce site, it turned to retailer Half.com for help in developing some key strategies. When we saw what Half was doing, we were intrigued with a number of thingsonline payments, their electronic product catalog system, and their fixed-price concept, an eBay spokesman says. We thought Half was moving in the right direction.
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How web-enabled kiosks are adding more C to C-stores
Description: Once known as the place to shop for emergency milk and newspapers, convenience stores have evolved to become a source of cappuccino, sandwiches, gourmet cookies and other not exactly emergency fill-in purchases. Now 7-Eleven Inc. thinks c-stores can evolve further and become a one-stop shopping destination for flowers or jewelry.
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Auctions and the point of diminishing returns
Description: Auctions and the point of diminishing returns Retailers have shown increasing interest in online auctions as way to liquidate surplus, with some experiencing considerable
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Online marketing is winning over the product researchers
Description: When it comes to initiating consumer awareness, the top methods are still TV advertising and good old word-of-mouth. But when it comes to additional information to help consumers decide what theyll actually buy, their preferred sources are often online advertising, e-mail promotions and search engine marketing, DoubleClick Inc. says in a recent study.
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SPONSORED SUPPLEMENT: Here Come Retailings Fulfillment Giants
Description: In todays online retailing market, order fulfillment isnt as simple as it used to be. Today a customer can start an interaction in any channel and complete it in any channel and the entire experience has to be consistent, says Devdutt Yellurkar, president and CEO of Yantra Corp., developer of fulfillment software and systems. Thats extremely important in todays market.
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WebSideStory names a new president
Description: WebSideStory names a new president Marketing and analytics company WebSideStory Inc.has named Jeffrey W. Lunsford president and CEO. Most recently, Lunsford was president and CEO
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After success in stores, retailers take e-learning up the corporate ladder
Description: Even though retailers have yet to adopt e-learning widely, some pioneers in e-learning are getting ready to take it to the next level. We are expanding beyond the store base to the store support group, says John McKeever, director of superstore training for Circuit City Stores Inc. We want to expand and leverage this type of learning into the corporate office, including service and distribution.
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116 years of style--and now with a new web style
Description: Its rare that a brand survives to span three centuries. High-end classic mens apparel manufacturer Hart Schaffner Marx Inc. has done that, and today, a new fashion trend has brought it a new opportunity: the professional workplace dress code is swinging back toward traditional attire. But with opportunity comes challenge: how could Hart Schaffner Marx reach a younger audience less used to wearing suits, and less familiar with its old and established name than with contemporary designers like Armani and Abboud?
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Apparel: Slow and steady does it
Description: Apparel sales have had their ups and downs on the web, as consumers have learned how to use the new medium for clothing purchases. But as apparel retailers have known for some time, customers like to buy clothing over the web. The latest apparel sales figures from comScore Networks Inc. confirm that apparel is one of the stalwarts of the web and probably will continue to be so.
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Content sprawl sparks a solution
Description: Put the needs of content management and the needs of dynamic imaging together and you have one big headache for multi channel retailers of any scale. You also have a newly identified disciplinebrand asset management.
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Wheres Wal-Mart
Description: Wal-Marts web revenue hardly registers on its ledger. The worlds largest merchant has bigger things in mind for its web site.
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DeepMetrix Offers First Web Analytics Solution Specifically Geared for Cataloging Sites
Description: Article from Internet Retailer
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Retailers turn to technology to make web reach its promise of personalized recommendations
Description: When it comes to personalizing the web experience, Bookspan LLP has both an advantage and a disadvantage. Its advantage is that customers cant come onto the web site unless they register, so Bookspan knows a lot about them before they even do anything on the site. The disadvantage is that information about customers resides in a legacy database so Bookspan cant always deliver up personalization while the customer is still on the web site. We know a lot about our customers alreadytheir purchase history and their account history, says Steven Brita, director of Internet marketing for Bookspan, which operates book clubs. But we need to make sure that when they are online the personalization we provide is as accurate as possible with the legacy data.
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Get ready for sales tax
Description: States put the final touches on a tax plan that they expect Congress to approveand some large retailers arent waiting for legislative OK
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Internet retailing and the smart store
Description: Regular readers of this magazine arent surprised that we devote this months cover story to the Internet strategy of the worlds largest owner of retail stores. Since our first issue, when we profiled Macys web site, we have focused a good deal of our editorial coverage on how retail chains are integrating the Internet into all aspects of their merchandising operations, including, most importantly, their stores. As such, we have featured on our covers leading chains such as Office Depot, Sears, Kmart and now Wal-Mart, the largest of all.
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Amazon.co.uk Expands Into Kitchen & Home Ranges
Description: Article from Internet Retailer
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How analytics keeps Venus Swimwear fashion-current
Description: How analytics keeps Venus Swimwear fashion-current With its ever-changing fashions, Venus Swimwear Inc. serves a fickle market. And so knowing what customers are responding to
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R-E-S-P-E-C-T, find out what it means...
Description: More than a third of retail chains with online channels ignore customer requests for information, says the Winter 2003 Online Customer Respect Study from research and consulting firm The Customer Respect Group. A full 37% of retail chains contacted through their web sites never responded to e-mail queries, the same as failed in the prior survey, Customer Respect Group reports. If 37% of companies refused to answer questions from customers in a physical store, that would be considered unacceptable, says Donal Daly, Customer Respect Group CEO. The same should be true for an online store.
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How the web helps Neiman Marcus keep its merchandise buyers happy
Description: How the web helps Neiman Marcus keep its merchandise buyers happy Neiman Marcus thrives on selling trendy merchandise that can`t be found in too many places -- except maybe in
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A new chief has big plans for Safeways dot-coms
Description: Safeway Inc.s online grocery business is at a turning point: The company says its got an effective infrastructure and a proven business model. All it needs is a big marketing push to expand its reach and hit its goal of $1 billion or more in annual sales. Thats ambitious but not impossible, says David Kathman, an analyst who follows Safeway with investment research firm Morningstar Inc.
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Pilot Software and Balanced Scorecard Collaborative Announce Pilot BusinessMonitor Certification
Description: Article from Internet Retailer
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Placing ads in context
Description: Search engine Google.com gets lots of visitorsmore than 50 million a month, according to Gartnerbut its still not enough for some advertisers. Last month, Google rolled out an extension of its year-old AdWords marketing program to deliver ads to sites not related to Google.
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Online ad revenue stages an anemic recovery in Q4
Description: Online ad revenue stages an anemic recovery in Q4 For the first time in nearly three years, online advertising, which includes pay-for-placement search engine advertising,
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Borders plans to go with wireless web access in nearly all stores
Description: Borders plans to go with wireless web access in nearly all stores Borders Group Inc. expects to offer wireless, high-speed Internet access to customers in most of its 410 stores
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Keyword ID puts live chat reps in the know
Description: Keyword ID puts live chat reps in the know Online customer service provider LivePerson Inc. has added a new feature to its service lineup that displays to call center agents what
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LinkShare Becomes Charter Member of Inbox Defense Task Force - A New Anti-Spam Initiative
Description: Article from Internet Retailer
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Web-based sales increases lead Sharper Images strong March
Description: Web-based sales increases lead Sharper Images strong March Web-based sales at Sharper Image Corp. grew 42% in March vs. March a year ago, reaching $5.7 million, the company
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Channel Intelligence Reaches $5 Billion Mark in Sales Leads Passed From Manufacturers to Retailers
Description: Article from Internet Retailer
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Barewalls.com sees expanded customer base in 7-Eleven kiosks
Description: Barewalls.com sees expanded customer base in 7-Eleven kiosks Although sales are doing well at Barewalls.com as shoppers have become more comfortable with buying art as well as
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Manugistics Announces New Customer Win With Motorola
Description: Article from Internet Retailer
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Latest Viewlocity Release Enables Adaptive Supply Chain Execution: Version 4.2 Demonstrates New Level of Maturity for SCEM Applications
Description: Article from Internet Retailer
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Countries united by language are divided by web use, says Forrester
Description: Countries united by language are divided by web use, says Forrester The four largest English-speaking countries, united by a common language, are divided by their national
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Petters Group hopes to strengthen uBids appeal
Description: Petters Group hopes to strengthen uBids appeal CMGI Inc.`s uBid.com will become part of Petters Group LLC`s Takumi Interactive Inc., but will retain its name and much of its
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Borders Selects ForeSee Results to Measure Effectiveness of Email Newsletters
Description: Article from Internet Retailer
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Ritz consolidates its affiliate management contracts
Description: Ritz consolidates its affiliate management contracts After a year of acquisitions, Ritz Interactive Inc. found itself with a large affiliate network and four companies that had
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Digital River Launches E-Commerce Operations for Creative Bedding Technologies
Description: Article from Internet Retailer
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VF CORPORATION SELECTS NEXTLINX TRADE COLLABORATOR SOLUTION TO OPTIMIZE ITS GLOBAL COMPLIANCE OPERATIONS
Description: Article from Internet Retailer
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VeriFone Speeds POS Processing with Secure IP Enabled Terminals; Transaction Times Reduced to 2-4 Seconds
Description: Article from Internet Retailer
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Half of web-based pharmacies lack licensed pharmacist, says new study
Description: Half of web-based pharmacies lack licensed pharmacist, says new study Only 50% of web-based pharmacy sites dispense prescriptions through a licensed pharmacist, reports
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Venus Swimwear to use dynamic imaging for personalized web campaigns
Description: Venus Swimwear to use dynamic imaging for personalized web campaigns Venus Swimwear, a direct marketer of junior swimwear, says it will use dynamic imaging from Scene7 Inc. to
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Tupperware is fastest growing e-commerce site at end of March, Nielsen says
Description: Tupperware is fastest growing e-commerce site at end of March, Nielsen says Tupperware.com, not usually among the ranks of stand-out e-retail sites, was the fastest growing
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eGain Announces eService Trade-in Program
Description: Article from Internet Retailer
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Interwoven President and CEO John Van Siclen Resigns; Chairman Martin Brauns to Serve as Interim CEO
Description: Article from Internet Retailer
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Kroger signs on to 2 web-based supply chain projects
Description: Kroger signs on to 2 web-based supply chain projects Kroger Co., the nations third largest retailer and largest supermarket chain, is jumping aboard the web-based supply chain
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With 900% growth in 18 months, NexTag reaches 6th quarter of profits
Description: With 900% growth in 18 months, NexTag reaches 6th quarter of profits Traffic at shopping comparison web site NexTag Inc. grew more than 450% last year, including 3.5 million
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KURANT REDEFINES E-BUSINESS LANDSCAPE FOR SMALL AND MEDIUM-SIZED BUSINESSES IDENTIFIES LARGE, UNTAPPED MARKET OPPORTUNITY
Description: Article from Internet Retailer
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