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Quixtar Inc. Selects Endeca InFront with Guided Navigation for Interactive Online Search
Description: Article from Internet Retailer
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Retek Partners with UCCnet to Deliver Global Data Synchronization Platform to Retailers
Description: Article from Internet Retailer
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Petals.com boosts merchandising power in relaunch
Description: Petals.com boosts merchandising power in relaunch Petals, a 60 year-old multi-channel retailer of silk flowers, plants and home decor, with a product mix and offers that change
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FIRECLICK CLOSES ANOTHER RECORD QUARTER IN Q1 2003
Description: Article from Internet Retailer
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Hanover Direct posts strong Q1 web sales as overall revenue declines
Description: Hanover Direct posts strong Q1 web sales as overall revenue declines Web sales showed the strongest first-quarter gain at Internet and catalog retailer Hanover Direct Inc.,
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Online shoppers increasing trend toward multi-channel buying
Description: Online shoppers increasing trend toward multi-channel buying More than half of 4,000 consumers who shopped on a manufacturer`s web site went on to buy from the company within a
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Online retail sales to grow at least 25% in 2003, Forrester says
Description: Online retail sales to grow at least 25% in 2003, Forrester says Online retails growth rate is expected to continue charging ahead of retail at large in 2003. Forrester Research
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EasyAsk Search and Navigation Capabilities Light Up LAMPS PLUS
Description: Article from Internet Retailer
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Kurant Launches Canadian Version of StoreSense
Description: Article from Internet Retailer
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GXS` Global Product Catalogue Service Achieves Certification for UCCnet Foundation Services 2.1
Description: Article from Internet Retailer
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DealTime ready to launch shopper survey tools for 375 merchants
Description: DealTime ready to launch shopper survey tools for 375 merchants DealTime Ltd., the result of a completed merger announced today between price comparison provider DealTime and
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TALISMA Announces WebCenter 5.0 Customer Service Solution
Description: Article from Internet Retailer
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Leading a horse to water
Description: Leading a horse to water Web site analytics have moved beyond tracking traffic and conversions to slicing customer data in ever-finer segments to give e-retailers not just sales
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The comeback of online retail spending continues
Description: The comeback of online retail spending continues The comeback in online retail spending is continuing, with revenue reaching $923 million for the week that ended May 4, up 26%
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GO TOAST Spins Off Online Agency Services to eonMedia
Description: New Business Unit Offers Popular MarketMaker Program
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More retailers moving to workforce automation for quick ROI, Aberdeen says
Description: More retailers moving to workforce automation for quick ROI, Aberdeen says More retailers such as restaurant chain Wolfgang Puck are using web-based workforce automation systems
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comScore Networks and ForeSee Results Join Forces to Deliver Competitive Customer Satisfaction Metrics
Description: Article from Internet Retailer
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Stibo Catalog Announces Name Change, General Release of STEP 4.6, & Additions to Management Team
Description: Article from Internet Retailer
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HomeDepot.com leads home and garden shoppers, Hitwise reports
Description: HomeDepot.com leads home and garden shoppers, Hitwise reports HomeDepot.com accounted for 8.9% of all visits to online home and garden sites for the week ending May 3, reports
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Spurred by consumers adoption of broadband, rich media stages a comeback
Description: Rich media on web sites has been on a roller coaster ride. At first, wowed by the prospects of virtually re-creating the store experience online, retailers deployed rich media because they believed it would boost conversion rates. Then, when reality set in and they realized that consumers were leaving sites where graphics took too long to load, they cut back. Now rich media appears ready to make a comeback, spurred by consumers increasing adoption of broadband Internet connections and their willingness to buy after they see a rich media presentation.
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The battle for credit card market share moves to the online arena
Description: Some card companies are offering deals to retailers to promote certain cards online
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Reflect.com: Holding a mirror to the webs possibilities for true mass customization
Description: Its said beauty is a tough business, and as the fates of early Internet players such as Eve.com and BeautyJungle.com show, this peach-colored and perfumed space is fraught with potential danger for Internet retailers.
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The right price bulls-eye
Description: A new web tool keeps margins high and products moving
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More wi-fi on the way
Description: Retailers who were asking Whats wi-fi? a month ago are getting a quick tutorial. Suddenly high-speed wireless fidelity, which links computer users to the Internet through a wireless connection, is popping up in all kinds of stores. The latest: Borders Group Inc. has signed on with T-Mobile USA to offer wi-fi throughout its 400 Borders Books & Music stores. The service is already available in 145 Borders stores in California, Florida, Georgia, Michigan and New Jersey.
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How a small retailer reaped rewards from an emergency fix
Description: Twenty-five years ago, Bill Broadbent was creating and selling t-shirts for the likes of Arlo Guthrie and The Band. Today, the 18-person company of which he is president, TShirtKing.com, books millions in annual revenue and is on the way to its goal of becoming the largest international retailer of licensed t-shirts.
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Casting a narrower net in the affiliate marketplace
Description: The number of affiliate partners in a network used to be a point of pride with retailersthe more, the better, many said. But that thinking is coming under increasing questioning from retailers who are realizing that there is a cost to managing those affiliate relationships, even if its simply the cost of storage space for information related to each affiliate.
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How consumers use the web depends on where they live
Description: The four largest English-speaking countries, united by a common language, are divided by their national behavior online, according to new findings from Forrester Research Inc. Significant differences in Internet usage, technology and motivations for online use characterize Australia, Canada, the United Kingdom and the United States. Heres what a recent Forrester survey of web users in those four countries learned:
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Using the web to make new product rollouts less risky
Description: Proven sellers are easy for stores to stock at the right levels, since they have a history. But new products are something else. Despite market testing of new products, retailers usually guess at how much to initially stock, running the risk of running short on a staror being stuck with a dud.
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FTCs big-bucks childrens privacy settlements send a message to all online marketers
Description: In October 2001, FTC Chairman Timothy J. Muris announced that the Federal Trade Commission would increase the resources the Commission devotes to enforcing privacy laws such as the Childrens Online Privacy Protection Act by 50%. That effort produced its most dramatic results in February in two high profile cases that the FTC clearly intended as a lesson for online retailers and other marketers.
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The web extends a retailers reachbut not without a lot of preparation
Description: Selling to overseas customers is enough sometimes to give even the biggest retailers the willies. With their different tax laws, payment habits and even street address formats, foreign markets seem too, well, foreign to most American retailers.
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Retailers are learning: Auctions work for some excess goods, but not all
Description: Where does a retailer get more than $1,000 for a single golf club? For multi-channel retailer Golfsmith International Inc., the answer is simple: eBay. The Austin, Texas-based manufacturer and retailer of golf gear listed a Tiger Woods Masters Commemorative putter at auction and, faced with a dwindling supply of the limited edition club, enthusiasts bid up the price. Golf clubs typically return a margin of less than 100%; the competitive marketplace at eBay returned a margin of about 300% to Golfsmith.
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The slowing of online sales
Description: After months of torrid growth, online shopping is taking a breather, according to BizRate.com Inc. and comScore Networks Inc. After robust Q1 growth of 27% vs. Q1 2002, e-retail sales growth slacked off to 8% for the week that ended April 7 and 10% for the week that ended April 14, BizRate reports. ComScore reports that growth fell to 5% for the week that ended March 16 and was non-existent for the week that ended April 6 vs. the same weeks a year ago.
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SPONSORED SUPPLEMENT: Site search software: A no-brainer investment
Description: When Chicago-based consultants The E-Tailing Group Inc. asked online retailers to rank which technologies they would spend money on if resources werent constrained, site search popped almost to the top of list. It ranked No. 2, behind cross-sell/upsell and personalization, which were tied for No. 1. Its definitely on peoples minds, says Lauren Freedman, president of The E-Tailing Group.
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An update on the other Internet Retailer
Description: A little more than two years ago, I drew your attention in this column to our recently redesigned and upgraded web siteinternetretailer.comthe online extension of our magazine. In addition to a more attractive and navigable design, the makeover involved putting the site on faster servers, vastly increasing its editorial content and adding a highly efficient search function. Furthermore, we committed ourselves to steadily enhancing the editorial content going forward, and we have lived up to that commitment. Two years ago, the site had an archive of just 1,500 articles relating to e-commerce in retailing; today that number exceeds 9,100. We also added an on-line buyers guide that contains listings of more than 600 industry vendors.
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Catalogs go virtualbut the benefits are real
Description: Shopping on the Internet emerged into mainstream use at the tail end of the paperless society buzz. According to that vision, consumers would store and retrieve vital information and bank, shop and get their entertainment entirely electronically. But the reality is that bookstores are jammed, people still read newspapers, and when it comes to retail, paper catalogs havent gone away. Theyve simply found an additional audience by expanding online.
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The Pressure Is On Emailers: Do It Right or Dont Do It
Description: Dont falsify the senders domain name or use a non-responsive IP address without implied permission from the recipient or transferred permission from the marketer.
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A new deal with Google points Amazon customers away from Amazon
Description: In Miracle on 34th Street, Macys scores big with customers when its Santa Claus starts directing customers to other stores where they can find merchandise that Macys is out of or doesnt stock. Its such a hit that Gimbels quickly follows.
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Free delivery to stores boosts kiosk sales
Description: Most surveys say consumers hate delivery chargesthats why sites like Amazon.com and Buy.com have made so much marketing noise over how to avoid shipping charges. Now with a twist that leverages its store locations, REI Inc. is showing that the surveys are true.
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A Slurpee, a Moonpie and a Mondrian
Description: Shoppers have become more comfortable buying art as well as picture frames on the web, resulting in robust business at Barewalls.com, CEO Lorne Lieberman says. Were up 20% so far this year, he says.
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Nearly a fourth of Internet users download music, NetRatings reports
Description: Nearly a fourth of Internet users download music, NetRatings reports Nearly 31 million active Internet users--22% of the active Internet population age 18 or older--downloaded
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As Alight.com focuses on online marketing, sales rises beat expectations
Description: As Alight.com focuses on online marketing, sales rises beat expectations Alight.com, a pure-play online retailer of womens plus-size apparel, is seeing stronger-than-expected
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The web becomes a major channel for Mothers Day shopping and buying
Description: The web becomes a major channel for Mothers Day shopping and buying 29% of Mothers Day gift givers are buying their gifts online this year, says a survey from Gator Corp.s
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Q1 online auction volume at GNX tops $1 billion, more than double year-ago
Description: Q1 online auction volume at GNX tops $1 billion, more than double year-ago The transaction value of online auctions at GlobalNetXchange LLC, the b2b marketplace for retailers and
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24/7 Real Media Reports Best Quarter in Company`s History
Description: Article from Internet Retailer
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Merkle Launches Strategic Business Unit to Support Catalog Retail Customers
Description: -- Dan Wells to Spearhead Catalog Retail Services Group --
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How a simple design element boosts online sales by 100%
Description: How a simple design element boosts online sales by 100% What retailers learn about customers offline can dramatically impact online sales, as Sears Optical found when working on
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FLOW SYSTEMS ANNOUNCES RESULTS FROM INDUSTRYS FIRST PRODUCT INFORMATION AND PROMOTION MANAGEMENT SURVEY
Description: Availability of Product Information and Promotion Management Solutions Deemed Critical for Marketing and IT Organizations
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Who knew? Analytics tool shows online campaigns doing better than thought
Description: Who knew? Analytics tool shows online campaigns doing better than thought At a time when e-retailers are tracking the return on every marketing dollar, the application of
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Variety in frequency boosts e-mail newsletter responses, Blockbuster learns
Description: Variety in frequency boosts e-mail newsletter responses, Blockbuster learns E-mail marketing is still a work in progress, but as retailers test various methods, certain practices
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Sharper Images quarterly online sales grow 42%
Description: Sharper Images quarterly online sales grow 42% Internet sales at Sharper Image Corp. grew 42% in the quarter that ended April 30 to $16.9 million from $11.9 million in the
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