|
World`s Leading Supplier of Old and New China, Crystal, Silver, and Collectibles Achieves Dramatic Improvement in Contact Center Agent Productivity with eGain Email
Description: Replacements Ltd. Improves Agent Productivity by 50% and Provides Scalable Email Customer Service to Millions of Consumers with eGain Email
|
|
After rebuilding, Highlights.com pares its cart abandonment rate to 48%
Description: After rebuilding, Highlights.com pares its cart abandonment rate to 48% Highlights for Children Inc., a magazine and catalog publisher focused on educational toys and other
|
|
Ascential Software Delivers Real-time Data Integration on IBMs WebSphere Application Server 5.0
Description: Expanding Support of IBM`s WebSphere Platform Delivers Highly Scalable Information On Demand for Enterprise Data Integration Solutions
|
|
Coldwater Creeks web sales slip while total sales rise
Description: Coldwater Creeks web sales slip while total sales rise Web-based sales at Sandpoint, ID-based Coldwater Creek Inc. decreased 7.3% in the first six months of the year vs. last
|
|
When it comes to web site information, the more, the better
Description: When it comes to web site information, the more, the better Online retailers can learn about the design and functionality of their sites by reviewing customers comments and
|
|
USERS OF E.PIPHANY® SERVICE APPLICATIONS TAKE CUSTOMER SERVICE TO NEW LEVELS
Description: Article from Internet Retailer
|
|
ClubMom.com reins in affiliate numbers to boost program results
Description: ClubMom.com reins in affiliate numbers to boost program results With differing schools of thought about the right membership size for an affiliate program, Amazon.com, currently
|
|
FULLTILT SOLUTIONS NAMES TOM MONGOVEN AND TOM DUFFY TO KEY I-ACCEL® MANAGEMENT POSTS
Description: Seasoned Executives will Lead Development of FullTilt`s Collaborative Product Information Management Software in Retail and Consumer Packaged Goods (CPG) Markets
|
|
Retailers IT crews scramble to fight SoBig e-mail virus
Description: Retailers IT crews scramble to fight SoBig e-mail virus With the SoBig e-mail virus swamping in-boxes with unsolicited messages daily, many retailers are managing to keep their
|
|
ABEBOOKS ANNOUNCES CHANGES TO SENIOR MANAGEMENT
Description: Article from Internet Retailer
|
|
DEALTIME TO SPEED DELIVERY OF POPULAR COMPARISON SHOPPING SERVICES THROUGH AGREEMENT WITH EQUINIX
Description: Aggregation of Networks at Equinix`s Center Enables DealTime to Reduce Connectivity Costs, Enhance Performance and Expand Operations
|
|
Overstock takes affiliate management in-house and sees program revenue soar
Description: Overstock takes affiliate management in-house and sees program revenue soar As affiliate programs grow in size, online retailers are trying out a variety of approaches to handle
|
|
Back to school buying boosts Abebooks.coms new Textbook Central
Description: Back to school buying boosts Abebooks.coms new Textbook Central Abebooks.coms new Textbook Central, a site selling used college textbooks, processed 18,000 orders yesterday, a
|
|
Car rental sites experience strong July growth, Nielsen/NetRatings reports
Description: Car rental sites experience strong July growth, Nielsen/NetRatings reports Most car rental companies web sites racked up impressive gains in online traffic in July, reports
|
|
Privacy concerns push efforts to regulate RFID
Description: Privacy concerns push efforts to regulate RFID Privacy advocates are calling for federal government regulation of RFID to prevent retailers and other users of the item-tracking
|
|
Firepond Patents Licensed by eGain
Description: Firepond Announces That eGain is Licensing Three Patents in its Brightware Patent Portfolio
|
|
Charming Shoppes Catherines.com launches extended plus sizes online
Description: Charming Shoppes Catherines.com launches extended plus sizes online Plus-sized womens apparel retailer Catherines has become one of a handful of apparel merchants to offer
|
|
Watchfire Introduces `Online Business Management` Software and Services
Description: Company Announces New Solutions to Protect Online Brand, Reduce Risk Exposure from Non-compliance and Optimize Website Investments
|
|
Return-to-store should be easy, but often isnt, a new study reports
Description: Return-to-store should be easy, but often isnt, a new study reports Some multi-channel retailers make a big deal out of their buy-online-return-to-store policies. But most of
|
|
99 Cents Only Stores goes live with web-enabled warehouse system
Description: 99 Cents Only Stores goes live with web-enabled warehouse system To sell everything under a dollar, 99 Cents Only Stores often makes sudden purchases of merchandise at the right
|
|
Amazon sues 11 online marketers for e-mail forgery
Description: Amazon sues 11 online marketers for e-mail forgery If imitation is the highest form of flattery, Amazon.com Inc. knows the drill all too well but isnt acting flattered. Amazon
|
|
Customer retention metrics still often overlooked, survey finds
Description: Customer retention metrics still often overlooked, survey finds Catalog companies have known for a long time that its far less expensive to retain a customer that to acquire a
|
|
FrogTrader Inc. Changes Name to Trade Up Commerce Inc.
Description: Company`s Wholly Owned Subsidiary Renamed Callaway Golf Pre-Owned
|
|
FIRST DATA AND CYBERSOURCE TEAM UP TO EXPAND MERCHANT PAYMENT OPTIONS
Description: New Services to Include TeleCheck Internet Check Acceptance
|
|
PROFITsystems Partners with FurnishNet for 375 Manufacturer Connections
Description: Retail software supplier will offer Web-based electronic document exchange to facilitate lower costs, fewer errors, faster delivery, and increased customer satisfaction.
|
|
Online apparel sales get a boost in July, comScore reports
Description: Online apparel sales get a boost in July, comScore reports Online shoppers spent more than $500 million on apparel in July, an increase of 44% over July 2002, reports comScore
|
|
E-mails Q2 performance improves slightly over last year, says DoubleClick
Description: E-mails Q2 performance improves slightly over last year, says DoubleClick E-mail metrics for the second quarter improved slightly over a year ago, with bounce rates dropping
|
|
Lands End boosts individual Sears store sales 2-4%, Sears says
Description: Lands End boosts individual Sears store sales 2-4%, Sears says Less than a year after it began rolling out apparel in its stores from Lands End, the catalog and web merchant it
|
|
Ag-Mart Produce Creates New Consumer-Based Web Site to Build Brand Awareness for Grape Tomatoes
Description: Article from Internet Retailer
|
|
Online retail sales rise 26% vs. year ago for week ending Aug. 17
Description: Online retail sales rise 26% vs. year ago for week ending Aug. 17 Online retail sales rose 26% for the week ended Aug. 17 vs. the year-ago period, to $992 million from $790
|
|
Audible.com Signs New Marketing Alliance with Amazon.com
Description: Article from Internet Retailer
|
|
Amazon tests sales of sporting goods
Description: Amazon tests sales of sporting goods Adding to its shopping mall atmosphere, Amazon.com is testing a sporting goods category with more than 2,000 brands representing more than 50
|
|
GiftCertificates.com Hires New Vice President of Technology
Description: Technology Veteran Jon Carlson to Oversee IT Operations for Seattle-Based Online Retailer
|
|
Williams-Sonoma`s online sales jump 55% in Q2
Description: Williams-Sonoma`s online sales jump 55% in Q2 Online sales in the second quarter grew 55.1% over Q2 last year at housewares retailer Williams-Sonoma Inc., reaching $69.3 million
|
|
SmartBargains.com lowers prices again-but only for three hours a day
Description: SmartBargains.com lowers prices again-but only for three hours a day SmartBargains.coms business model already has a built-in factor that creates a sense of urgency among
|
|
Netflix leads in online ad impressions for week ending Aug. 10
Description: Netflix leads in online ad impressions for week ending Aug. 10 Online video rental company Netflix Inc. garnered the most online ad impressions among companies providing retail
|
|
Retail Technologies International and Kyrus Corporation Announce a Loss-Prevention Partnership
Description: Retail Pro Retail Management System to Integrate with Innovative Video Loss Prevention Tool
|
|
J. Crews Q2 web sales grow 6% while total sales remain flat
Description: J. Crews Q2 web sales grow 6% while total sales remain flat Internet sales at J. Crew Group Inc. rose 6% in the second quarter from Q2 last year, reaching $26.9 million from
|
|
Usually the final word, Commerce Dept. e-sales report raises questions
Description: Usually the final word, Commerce Dept. e-sales report raises questions Many in the e-retailing industry consider the online retail sales numbers from the Census Bureau of the
|
|
AMERICARD SERVICES ENHANCES AUTHENTICATION SERVICES VIA ACI SECURE COMMERCE SOFTWARE
Description: AmeriCard taps ACIs server solution to offer its customers Verified by Visa authentication services.
|
|
E-mail promotion plays a key role in Smartbargains customer retention
Description: E-mail promotion plays a key role in Smartbargains customer retention Smartbargains.coms e-mail promotion program has a specific job in the discount soft goods retailers
|
|
A Fujitsu computer giveaway generates a 7.5% e-mail click-through rate
Description: A Fujitsu computer giveaway generates a 7.5% e-mail click-through rate FujitsuPC achieved a click-through rate of 7.5% on an e-mail campaign it conducted earlier this year to
|
|
Spam now accounts for 50% of all e-mail, Brightmail reports
Description: Spam now accounts for 50% of all e-mail, Brightmail reports After lots of sound and fury earlier this year over the spam crisis, the relative quiet recently may lead some to
|
|
New Cardholder ID Options Available to Paymentech Online Retailers
Description: Verified by Visa and MasterCard Secure Code to Help Avert Fraud Losses
|
|
ESPRIT SELECTS RETEK® SOLUTIONS TO IMPROVE MERCHANDISING OPERATIONS
Description: Global Fashion Wholesaler and Retailer to Leverage Reteks Rapid Deployment Process for a Fast Speed to Benefit
|
|
E-mail marketing is taking Eddie Bauer beyond the online channel
Description: E-mail marketing is taking Eddie Bauer beyond the online channel Online marketing has evolved with time and experience-and so has Eddie Bauers e-mail marketing strategy. While
|
|
How retailers can build better e-mail marketing relationships
Description: How retailers can build better e-mail marketing relationships At a time when consumers in-boxes are swamped with unsolicited e-mail marketing messages, retailers must be more
|
|
16 states enact anti-spam laws so far this year
Description: 16 states enact anti-spam laws so far this year As spam continues to flood consumers e-mail inboxes, more states are fighting back on their behalf. So far this year, 16 states
|
|
Overstock.coms president resigns
Description: Overstock.coms president resigns Citing personal reasons, Jason Lindsey has resigned as president and CFO of Salt Lake City-based Overstock.com Inc. Overstock said Lindsey will
|
|
Coupons, Inc. Launches Veri-FI Fraud Detection System for Consumer-Printed Coupons
Description: Article from Internet Retailer
|
