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How store pick-up boosts sales at REI
Description: How store pick-up boosts sales at REI Many retailers who contemplate offering order-online-pick-up-at-store are aiming to provide customer convenience with the service. But
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The differing shopping expectations of consumers vs. retailers
Description: The differing shopping expectations of consumers vs. retailers Customer convenience is speed and ease, right? Wrong, consultant/researcher Kelly Mooney told the Shop.org Annual
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Sears gets a new web site, with easier navigation and more functionality
Description: Sears gets a new web site, with easier navigation and more functionality Sears, Roebuck and Co. will re-launch Sears.com next week featuring easier navigation and expanded
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Bombay starts marketing over Amazon as it begins new online marketing push
Description: Bombay starts marketing over Amazon as it begins new online marketing push The Bombay Co. Inc. this week launched a partnership with Amazon.com, and its just the start of the
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Apple leads in traffic to computer hardware sites, study says
Description: Apple leads in traffic to computer hardware sites, study says Apple leads in traffic to computer hardware sites, study says Apple Apple Computer Inc. led all computer hardware
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Taking infomercials to the web
Description: Taking infomercials to the web As popular as TV infomercials are as a marketing tool, theyve largely remained outside of the marketing might of the web until now. Two
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PacSun.com Taps Atomz Search to Enhance Its Online Customer Experience
Description: Article from Internet Retailer
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At Shop.org meeting, search engine marketing is never a dull topic
Description: At Shop.org meeting, search engine marketing is never a dull topic Search engine marketing is clearly the number one marketing tactic for online retailers. So its not surprising
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The new reality in multi-channel retailing
Description: The new reality in multi-channel retailing Much of the talk at the Shop.org Annual Summit in New York this week was about multi-channel retailing and how far the industry has
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Dell says its online strategy will win at consumer electronics
Description: Dell says its online strategy will win at consumer electronics Just as he proved that his Dell Inc. could lead personal computer sales by focusing on a direct-to-consumer
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GoVideo pulls customer service operation back to U.S. at equal cost
Description: GoVideo pulls customer service operation back to U.S. at equal cost Bucking a trend, an Arizona-based manufacturer of consumer electronic products has pulled its customer service
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Ableauctions Acquires Rapidfusion.com
Description: Article from Internet Retailer
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Island Pacific Adds Eye Care Centers of America to Growing List of IP ViewPoint Customers
Description: New tool offers retailers immediate payback through custom programming cost reductions
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RedEnvelope seeks $27.7 million in initial public offering of stock
Description: RedEnvelope seeks $27.7 million in initial public offering of stock RedEnvelope Inc., which retails upscale gift items through RedEnvelope.com, is seeking $27.7 million after
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Retail sites lead, automaker sites lag in site design, says Forrester
Description: Retail sites lead, automaker sites lag in site design, says Forrester Retail sites lead and auto manufacturer sites trailed in a recent evaluation of the design 20 top sites,
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Microsoft and Tully`s Coffee to Showcase Wi-Fi Capabilities On Windows Mobile-Based Pocket PC Devices
Description: Kiosks Equipped With Windows Mobile 2003 Pocket PCs to Offer Customers a Chance To Experience Wireless Access From Cometa Networks at Tully`s Coffee Shops
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NETSUITE 9.0 SHATTERS USABILITY AND FUNCTIONALITY BARRIERS
Description: More Than Ever Before, an Online Integrated Suite is the Best Choice to Run a Growing Business
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Legislation authorizes states to mandate collection of Internet sales tax
Description: Legislation authorizes states to mandate collection of Internet sales tax Legislation prepared for both houses of Congress authorizes states participating in the Streamlined
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EasyAsk Introduces Commerce Advisor to Provide Unified Access to Products, Services and Information Resources with Precision Search and Dynamic Navigation
Description: Bass Pro Shops and Overstock.com Use EasyAsk Commerce Advisor to Enhance Online Shopping Experience and Customer Service with Intuitive Access to Product Catalog and Online Information Resources
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Illinois sues 70 retailers for failing to collect online sales tax
Description: Illinois sues 70 retailers for failing to collect online sales tax Arguing that they have violated state law that requires online retailers to collect sales tax if they maintain
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Retailers` treatment of online customers is getting better, new study says
Description: Retailers` treatment of online customers is getting better, new study says Retailers online operations are showing their customers more respect than they were six months ago,
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Half of consumers will shop online this holiday season, predicts Brand Keys
Description: Half of consumers will shop online this holiday season, predicts Brand Keys Half of all consumers plan to do some of their Christmas shopping online this year, says a new
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Fashion retailer Bluefly.com gets a face-lift
Description: Fashion retailer Bluefly.com gets a face-lift Taking a cue from its customers, Bluefly Inc.s Bluefly.com, a discount retailer of designer apparel and home furnishings, has
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EasyAsk Enterprise 9 Delivers Breakthrough Search and Navigation Platform, Driving Intuitive Information Access Across the Enterprise
Description: New Platform Leverages Advanced Linguistic Heritage to Drive Relevant Content to Greater Number of Users
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L.L. Bean Selects Tomax® Retail.net® Solution
Description: Legendary Retailer Seeks Integrated Customer Experience; Adopts Tomax retail-in-realtime Strategy
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Newgistics to Provide the SmartLabel(tm) Return Service for Frederick`s of Hollywood
Description: Lingerie Retailer Delivers Customer Convenience and Streamlines Returns Cycle with SmartLabel
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Water Piks automated online agent cuts customer e-mail queries by 55%
Description: Water Piks automated online agent cuts customer e-mail queries by 55% Water Pik Technologies Inc. reduced e-mail volume to its personal health care products web site by 55% in
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UPS Suite of New Technologies Promises Better Customer Service, Operating Efficiency
Description: Latest Network Software Unveiled at UPS Technology Summit
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House votes to permanently ban tax on Internet access fees
Description: House votes to permanently ban tax on Internet access fees With the temporary tax ban related to Internet access fees due to expire Nov. 1, Congress appears set to make the ban
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ALBRITTON FRUIT PICKS ECOMETRY COMMERCE SUITE
Description: Florida Citrus Company Chooses Industry Leading Enterprise Software Solution to Juice Sales
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Provide Commerce, operator of Proflowers.com, files for an IPO
Description: Provide Commerce, operator of Proflowers.com, files for an IPO Provide Commerce Inc., the new company to emerge last week from online flower site Proflowers.com, has filed a
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GNX STRENGTHENS ITS COLLABORATION SUITE WITH A SUPPLIER PERFORMANCE MANAGEMENT SOLUTION
Description: Leading UK grocer Sainsburys Supermarkets Ltd. is piloting the tool with a view to rollout
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More back-to-school shopping going online, new survey shows
Description: More back-to-school shopping going online, new survey shows Online marketing company Gator Corp.s Feedback Research found the web is getting more of shoppers spending-and
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Yahoo! Small Business Introduces Yahoo! Merchant Solutions, Business Center
Description: Three New E-commerce Packages and Integrated Business Tools Further Yahoo!`s Commitment to Small Business Success Online
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Yahoo takes a new approach to shopping with a broader offering
Description: Yahoo takes a new approach to shopping with a broader offering The comparison shopping market just got more competitive. Yahoo Inc. has revamped its search function to include
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netledger, INC. changes name to netsuite, INC.
Description: Success of Unified Mid-Market ERP/CRM/E-Commerce System Drives Name Change
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Web Analytics Leader Unveils Coremetrics Online Analytics 2004 to Rapidly Improve Online Business Performance
Description: New Functionality Allows Companies to Spend Less Time Analyzing Data & More Time Taking Action to Improve Overall Business Performance
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Commission Junction Expands Online Marketing Product and Service Offerings with Launch of Partner Program
Description: Article from Internet Retailer
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ATG ANNOUNCES THE GENERAL AVAILABILITY OF ATG 6.1
Description: New Release Includes Upgraded Web Content Management, Tighter Integration with Leading Application Servers and Significant Enhancements to ATG`s Innovative Scenario Personalization
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Online sales for week ending Sept. 14 grow 33% vs. year ago
Description: Online sales for week ending Sept. 14 grow 33% vs. year ago Online retail spending grew 33% for the week that ended Sept. 14 vs. the corresponding week a year ago, reaching $920
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Bluefly.com names former Spiegel CEO as president
Description: Bluefly.com names former Spiegel CEO as president Pureplay e-retailer Bluefly Inc., which sells fashion apparel at discount prices through Bluefly.com, has hired Melissa
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RIGHTNOW 6.0 ADVANCES MULTI-CHANNEL CUSTOMER SERVICE WITH PROACTIVE COMMUNICATIONS
Description: With More Than 200 New Enhancements, RightNow Service Increases Agent Productivity; RightNow Outbound Leverages Customer Data for Proactive Service and Marketing Communications
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Coremetrics & ForeSee Results Forge Strategic Partnership to Integrate Attitudinal & Behavioral Data For Deeper Customer Insight
Description: Businesses Now Able to Combine Data About Customer Satisfaction With Online Behavioral Analysis to Accurately Measure the Impact of Customer Satisfaction on Future Intentions
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DealTime becomes Shopping.com
Description: DealTime becomes Shopping.com Shopping site DealTime Inc. has officially become Shopping.com Inc., reflecting the integration of DealTime.com and Epinions.com, which DealTime
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Auto dealers struggle to keep online shoppers happy, study says
Description: Auto dealers struggle to keep online shoppers happy, study says When it comes to shopping for new and used vehicles online, choosy consumers are demanding that dealers present
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CHEETAHMAIL ADDS NEW CLIENTS TO ITS RAPIDLY EXPANDING PORTFOLIO
Description: Bebe and Sure Fit are among a Number of New Clients to Retain CheetahMail for Advanced Email Marketing Services
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Saks Incorporated Chooses QRS Sourcing(tm) for Private Label Management
Description: Article from Internet Retailer
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Sportsmans Guide, SportsLine.com join Amazons new sporting goods mall
Description: Sportsmans Guide, SportsLine.com join Amazons new sporting goods mall The new Amazon store at Amazon.com/SportingGoods officially launched today with more than 3,000 brands for
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Ensenda Announces Cross-Docking Delivery Service for Direct Shipment from Distribution Center to Customers
Description: Leading Local Delivery Provider Reduces Cost of Order Fulfillment Up to 40%for National Retailers and Suppliers
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ToysRUs.com enters sports equipment arena with new SportsRUs.com
Description: ToysRUs.com enters sports equipment arena with new SportsRUs.com ToysRUs Inc.s family of web sites keeps getting bigger. The multi-channel toy retailer, which already operates
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