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Home Impressions, Inc. and Home Impressions Environmental, LLC go with CERICOMX®
Description: Article from Internet Retailer
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Sears.com expands gifts with shops for Harry and David and A.K.A Gourmet
Description: Sears.com expands gifts with shops for Harry and David and A.K.A Gourmet Sears.com is expanding its gift offerings through dedicated shops offering products from Harry and David
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Island Pacific lands $4.9 million in new funding
Description: Island Pacific lands $4.9 million in new funding Island Pacific, provider of multi-channel application software and services for the retail industry, has received $4.9 million
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Hypercom Software Helps Build Retail Profits: Hypercom Debuts The Payment Industry`s Most Powerful, Feature-Rich, Multi-Function Card Payment Software
Description: Global Electronic Payment Leader`s New Software Delivers Unprecedented Opportunities to Build Profits at the Point-of-Transaction
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Webshots Launches Online Holiday Store
Description: Leading Photo Site Offers Personalized Gifts
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Billboard.com moves into DVD sales with mySimon
Description: Billboard.com moves into DVD sales with mySimon In an example of how the web continues to blur the lines between content and marketing, Billboard.com has expanded its e-commerce
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Qualte Launches Revolutionary E-Commerce Support Product: QShopper
Description: New Customer Service Application Designed to Reduce Abandoned Shopping Carts
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Bluefly.coms October sales rise 63%
Description: Bluefly.coms October sales rise 63% October net sales at Bluefly Inc.`s Bluefly.com rose 63% year-over-year, to $4.1 million from $2.5 million, the discount fashion apparel
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PriceGrabber introduces Visa debit gift card
Description: PriceGrabber introduces Visa debit gift card PriceGrabber.com, a comparison shopping site, is getting into financial services as a way to increase customer service and boost
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Young people more likely to choose online customer service options
Description: Young people more likely to choose online customer service options Retail customers under 35 are more likely than older people to opt for e-mail, web-based self-service or
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WorldWide Retail Exchange Expands Data Pool Connectivity into Latin America
Description: Telefonica-owned Mercador to link with the WWRE for Data Synchronization
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Online sales record third week of super growth
Description: Online sales record third week of super growth The up-and-down growth rate of online retail spending stayed up for the third straight week when spending for the week ending Nov.
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Its back: online ad sending up 10.5% to $3.3 billion for the first half
Description: Its back: online ad sending up 10.5% to $3.3 billion for the first half Driven in large measure by consumer brand advertisers in general, retail in particular, and growing
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Online holiday shopping will peak Dec. 8-12, study predicts
Description: Online holiday shopping will peak Dec. 8-12, study predicts This years online shopping season will peak between Dec. 8 and 12, the Atlas Institute predicts in its Third Annual
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SCANSOURCE ANNOUNCES AGREEMENT WITH HP TO SERVE RETAIL SOLUTION PROVIDERS
Description: Article from Internet Retailer
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Sheplers Looking to Round-Up Shoppers with Help of Omnitures SiteCatalyst
Description: Leading Western Retailer Streamlines eCommerce through Web Analytics
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Bluefly.coms net sales rise 30% in third quarter
Description: Bluefly.coms net sales rise 30% in third quarter Third-quarter net sales at apparel fashion discounter Bluefly Inc.s Bluefly.com rose 30.2% to $8.2 million, while the retailer
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Hanover`s web sales boom as total sales languish; Penney`s web sales rise
Description: Hanover`s web sales boom as total sales languish; Penney`s web sales rise Internet sales in the first nine months of the year at multi-line direct retailer Hanover Direct Inc.
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SimonDelivers hires a new vp of merchandising
Description: SimonDelivers hires a new vp of merchandising SimonDelivers, Golden Valley, MN-based online retailer of groceries, has named Michael Baker vice president of merchandising. The
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Industry Leader Embraces Mobipocket eBook Format
Description: OverDrive Retail and Library Channel Adds 10,000 Popular eBook Titles for Smartphones and all PDA Platforms
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NBC Unveils New Internet Search Platform Powered by Overture and SLI
Description: Article from Internet Retailer
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Amazon.fr launches Marketplace
Description: Article from Internet Retailer
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Getting Results
Description: Clean the customer info before putting it through the CRM technology, retailers learn
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I Know You
Description: Success this holiday season will ride on recognizing customers across all channels
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Overstock: Boldly going...
Description: Overstock.com has built a business on finding quality surplus merchandise and selling it to consumers at a discount, but its announcement earlier this month that its expanding into online sales of travel pushes that strategy into a new realm where it faces an entirely different set of competitors.
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Yes, Virginia, consumers will pay for online music
Description: After years of downloading music for free from the Internet, consumers were at first expected to shun new online music services that charge a fee. But one way to get consumers to pay for something is to start out by offering them something else for free. Within days after it launched its iTunes for free Windows digital jukebox software for downloading music to PCs from the Internet, consumers downloaded more than 1 million copies, Apple says.
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SPONSORED SUPPLEMENT: Online customer support: Lower costs, higher quality
Description: Article from Internet Retailer
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The new co-stars of TV advertising: infomercials, e-mail and the web
Description: At IdeaVillage Products Corp., infomercials are central to its strategy of introducing unusual but useful products like the Finishing Touch personal hair remover and the Handy Stitch handheld sewing machine. The TV advertising programs produce sales that amount to double the cost of the infomercials themselves, says Jordan Pine, director of marketing for IdeaVillage. For every dollar spent on advertising, we take in two dollars in sales, Pine says.
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Amazon dives into books in a radically new way
Description: One of the things that has set Amazon.com Inc. apart from other online retailers is that no matter how big Amazon gets, its always looking for new ways to do business. The latest: a new service called Search Inside the Book.
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How consumers are weaving the web into their daily lives
Description: How mainstream is the Internet becoming? Daily users are a growing breed, reports the latest Consumer Internet Barometer, a quarterly report from NFO Worldwide, Forrester Research and The Conference Board. Another measure: Fewer than 31% of consumers have never gone online, down from 35% two years ago. In addition, online purchasing intentions are strong across nearly all demographics, cutting across age and income. The Q3 2003 Consumer Internet Barometer, a treasure trove of information, also reports:
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Markets for All
Description: Online b2b services tell small retailers: Were not just for the big guys
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In the drivers seat
Description: Thanks to the web, retailers are putting together the pieces of product transport
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Driving car sales into the 21st century
Description: The Internet is changing how auto dealers sell carswhether they like it or not
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Restyling flies for these guys
Description: Its the season of web site redesigns. After revamped web sites were launched late in the summer by retailers including Macys.com and BestBuy.com, a new batch of fresh faces is appearing on consumers computers. They include Dell Inc.s Dell.com, home improvement king The Home Depot Inc.s HomeDepot.com and fashion discounter Bluefly Inc.s Bluefly.com.
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The ultimate spam filter: consumer choice
Description: DoubleClick Inc.s recent survey highlights what is for legitimate marketers a disturbing reaction to flooded online mailboxes: fed up consumers are expanding their definition of spam to include even some permission-based e-mail. In Double Clicks Consumer Email Study, released in October, 65% of men and 56% of women say theyve broadened their definition of spam to include e-mail from a company that I have done business with but that comes too often. Some 61% of men surveyed specifically said that they view e-mails that are permission-based but that come too frequently as spam, as did 55% of the women surveyed. Moreover, though e-mail marketers tend to define spam as unsolicited materials sent in very high volumes to compiled lists, consumers define it more broadly. 36% of men and 32% of women now consider as spam any e-mail that tries to sell me a product or service.
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The Electronic Blackboard
Description: When manufacturers put the ABCs of product education online, sales reps make the grade
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eMachines Retains Channel Intelligence To Assist In Online Retail Partner Sales
Description: Article from Internet Retailer
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Defusing the channel conflict issue
Description: Four years ago, when Levi launched its web store, it declared that Levi.com was the only place consumers could shop online for the leading jeans brand. It was a huge red flag for retailers, who were understandably concerned that manufactures could use the web to go directly to consumers and bypass their stores. Major retail chains reacted angrily to the Levi initiative, and some even threatened to pull Levi products out of their stores. Levi quickly did an about face, converting its web store to an information-only site, and to this day web shoppers can view all styles of jeans on the Levi.com site, but they cant buy them there.
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Beyond Products
Description: Retailers demandand vendors are developingextended site search capabilities
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Holiday spending: up and online
Description: While the seasons hottest toy may change from year to year, market researchers early predictions for consumers holiday spending this year suggest that merchants can count on at least two trends continuing, and in the same direction: up. The forecast? Holiday shoppers will be spending more dollars this season, and theyll be spending more of them online.
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RFID better for retailers than for suppliers, study says
Description: RFID better for retailers than for suppliers, study says While retailers stand to gain substantial savings in inventory and labor costs from RFID product-tracking technology,
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Best Buy, Music Now launch digital music store
Description: Best Buy, Music Now launch digital music store MusicNow Inc., a developer of digital music services, and Best Buy Co. Inc. have launched the MusicNow Download Store on
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In-store pickup of online orders more consistent at Sears
Description: In-store pickup of online orders more consistent at Sears Although its most popular during the holiday season, in-store pickup of online goods bought at Sears.com is proving to
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McDonalds works with iPass to extend restaurant wi-fi to more customers
Description: McDonalds works with iPass to extend restaurant wi-fi to more customers With wireless fidelity available in 400 of its U.S. restaurants, McDonalds Corp. has made wi-fi
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Manufacturers solve their online dilemma
Description: CPG makers overcome their doubts about selling direct on the weband retailers are no longer resisting
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The New Competition
Description: Shopping sites flex their muscles as Yahoo forces changes at e-shopping malls
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Napster 2.0 sells 300,000 digital songs in first week
Description: Napster 2.0 sells 300,000 digital songs in first week Napster 2.0, Roxio Inc.s reincarnation of the former free music file-sharing service, reports 300,000 sales of digital
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SWEET CELEBRATIONS SELECTS ECOMETRY
Description: Minnesota Marketer of Cooking and Decorating Supplies Chooses Customer-focused Multi-Channel Sales Software to Offer Online Ordering
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BEHR Paints Launches Innovative In-Store Kiosk & Website Application Using Scene7
Description: ColorSmart by BEHR(tm) deployed in all US/Canada The Home Depot stores & on www.behr.com to empower consumers to make confident paint color selections
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GlobalNetXchange auction activity rises 77%
Description: GlobalNetXchange auction activity rises 77% GlobalNetXchange, a business-to-business Internet trading exchange for Sears, Roebuck and Co. and other retailers and their suppliers,
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