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The Missing Metric Description: Whether a web site is successful depends on the definition of success
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Shooting for 50% at Lillian Vernon Description: Lillian Vernon Corp. went inside, sort of, for its new president. The company last month brought on Jonathan Shapiro, who worked as a management consultant with Lillian Vernon Corp. and major stakeholder ZelnickMedia Corp. last year. Shapiro, a former McKinsey & Co. consultant and DoubleClick executive, will direct the companys catalog and online businesses.
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NEW LAWSON APPLICATION SIMPLIFIES AND IMPROVES BUDGETING FOR RETAILERS Description: Lawson Budgeting and Planning includes retail industry-specific functionality and integration to Lawson Financials, Human Resources
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PUBLIX SUPER MARKETS "GOES LIVE" WITH VIRYANET SERVICE HUB FOR RETAIL MAINTENANCE AND WORKFORCE MANAGEMENT Description: Article from Internet Retailer
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Kiosks finally get some respect Description: Web-based kiosks may not be the ideal tool for every retailing purpose, but the utility and convenience they bring to merchants is placing them front and center in more retail strategies. Theyve progressed far beyond serving as quirky machines for various purposes, emerging as a key ingredient of multi-channel retailing. The implementation of kiosks in retail operations is increasing as retailers realize the multiple functions kiosks can accommodate, retail research and consulting firm LakeWest Group LLC says in its 5th Annual POS Benchmarking Survey.
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Print `Em Up Description: Risks aside, marketers like and consumers love online coupons
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J. Jill squeezes a little growth out of its web site Description: J. Jill squeezes a little growth out of its web site Web sales at womens apparel retailer J. Jill Group Inc. for the year just completed reached $69 million, up 4.4% from $66.1
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SPONSORED SUPPLEMENT: E-Payments: Curing the Achilles Heel of the Web Description: Fraud isnt going away, but retailers and payment processors are getting smarter about dealing with it
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Brylane Selects EasyAsk Enterprise 9 to Enhance E-Commerce Merchandising and Customer Experience Description: Multi-brand Specialty Cataloger Brylane Looks to EasyAsk`s Integrated Search, Navigation, Merchandising and Analytics to Improve Online Shopping Performance and Customer Service Across 13 Sites
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Napster continues singing its new retail song--this time with Target Description: Napster does it again. The one-time brat of the Internetlinking (mostly) college students to swap music for free in defiance of the music industrys wishes to charge for its productis quickly building on a retail strategy that it started rolling out at the end last year (Internet Retailer, January 2004, p. 6).
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SPONSORED WHITE PAPER: Multi-channel integration Description: Todays successful formula in retailing
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Increase in web-enabled POS supports multi-channel strategies Description: As retailers continue to build out multi-channel strategies ¯ encompassing stores, web sites, catalogs and kiosks ¯ theyre also increasing their emphasis on web-enabled POS systems to support integration of applications that support multi-channel selling, according to the latest POS Benchmarking Survey from Cleveland-based LakeWest Group Ltd. The survey notes that 61% of specialty retailers today have web-enabled POS systems, up from 56% last year and 27% in 2002. And growth is expected to continue, LakeWest says. 69% of specialty retailers without web-enabled POS plan to implement it within two years, up from 56% who had such plans last year.
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Dont Spare That Tree Description: Who would have thought that the rising costs of online customer acquisition would drive online retailers back to paper?
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Web tools help more software developers build connections to eBay Description: Web tools help more software developers build connections to eBay As eBay expands the range of web technology used to build connections to its online marketplace, more and more
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Die Another Day Description: With the acquisition of the defunct NeXpansion, MyWebGrocer positions itself for growth
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When the smart and idiot box collide Description: Im old enough to remember the golden age of television, the mediums first decade. There were only three networks, but they broadcast programs like Armstrong Circle Theater, Playhouse 90, Kraft Television Theater, Alfred Hitchcock Presents and Twilight Zone. They offered first-class drama and were based on original teleplays written by the likes of Paddy Chayevsky, Arthur Miller, and Rod Serling. They vanished in the 1960s, and television became the low-brow land of formulaic sitcoms, repetitive cop and doc shows, and ubiquitous westernsall churned out on low budgets by Hollywood.
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The Unification Theory Description: In multi-channel retailing, dont forget the TV channel, says ERAs chair
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Electronic Retailing Association Spring Conference & Trade EXPO Attracts Largest Audience Ever Description: Thirteenth Annual ERA Spring Conference & Trade EXPOs Diversified Audience Reflects Trend of Industry Integration Within DRTV, Online & Direct Response Radio Arenas
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Breaking Out Description: Using the web to expand beyond four walls and limited product selection
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Vendors see signs of the much-awaited rebound in retail technology Description: Its been a long trek across the desert for many technology vendors targeting the retail industry. But an oasis may be in sightif not the actual fertile valley many are hoping is just ahead. The mood among vendors in the exhibit hall at the annual NRF convention in New York City last month was definitely more upbeat than in recent years. Theres no question pocketbooks are opening, says Donny Askin, president and CEO of CommecialWare Inc., developer of software for cross-channel retailing. Not long ago, nobody would buy unless there was a 6- to 12-month ROI. Now people are taking a longer view.
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The e-certificate Description: Online retailers harness the power of (virtual) gift cards
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They Like It Description: Consumers found satisfaction with holiday e-shopping, but retailers still face some fixes
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10 Ways to Boost Site Performance Description: In online retailing, a $61 billon a year market, customers expect fast-loading pages and links that take them quickly to the products they want. Internet shoppers have high expectations for performance and customer service. They wont put up with broken links, time-out errors and shopping carts that take too long to complete transactions. They know that if one retailers site doesnt perform up to their expectations, a more satisfying shopping experience is only a click away.
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GXS takes on a new look in retail industry data services Description: With a new CEO experienced in growing companies through acquisition as well as internally, Global eXchange Services Inc. took a major step last month in its ability to help retailers and their suppliers share supply chain information. By agreeing to acquire demand chain management vendor Haht Commerce for $30 million in a cash and stock deal, GXS gained a stronger position in b2b data integration services, experts say.
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Duane Reade increases sales 14% using web-based price optimization system Description: Duane Reade increases sales 14% using web-based price optimization system In a pilot of a web-based price optimization system from DemandTec Inc., drug store chain Duane Reade
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Lands` End gets one of its own as CEO Description: When merchandising guru David F. Dyer left Sears, Roebuck and Co. and his post as head of Lands End last fall, Sears named Mindy Meads as the apparel units executive vice president for merchandising and design. Sears also named her as one of three members of a tripartite Lands End office of the president with Lee Eisenberg, executive vice president and chief creative and administrative officer, and Dennis Honan, chief operating officer.
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Atomz Announces Site-Centered Content Management Description: New Solution Makes Updating Content Simple and Productive
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Transora Releases Price And PromotionData Synchronization Description: Solution enables trading partners to synchronize price and promotional data to reduce invoice discrepancies and associated administrative costs
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TV Shopping Network HSN Selects ForeSee Results to Measure and Analyze Customer Satisfaction Description: Article from Internet Retailer
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Online luxury home products retailer HomeClick gets $5 million investment Description: Online luxury home products retailer HomeClick gets $5 million investment HomeClick, an online retailer of luxury home products, has received an investment of $5 million, which
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AhoyCaptain.coms December sales grew 600%+ over year earlier December Description: AhoyCaptain.coms December sales grew 600%+ over year earlier December December sales at Internet retailer AhoyCaptain.com grew 629% over December 2002, the company reports.
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ADX reports growth in Internet EDI for home improvement retailers Description: ADX reports growth in Internet EDI for home improvement retailers Advanced Data Exchange, which provides data translation and transmission services, is expanding its market among
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Birds Eye Foods sees strong ROI from RFID, CEO says Description: Birds Eye Foods sees strong ROI from RFID, CEO says Birds Eye Foods Inc., one of more than 125 suppliers to Wal-Mart Stores Inc. moving ahead with RFID technology to track
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CoolSavings Acquires Targeted Loyalty Solution Description: Expands Strategic Frequent Shopper Card and Paperless Coupon Services for Grocery Retailers and Consumer Packaged Goods Manufacturers
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Atomz Introduces On-Demand Web Site Solutions for Enterprise, Commerce and Media Companies Description: Comprehensive Solutions, Delivered as Hosted Services, Provide Better Results and Value
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Online retail sales growth slows at end of January, comScore reports Description: Online retail sales growth slows at end of January, comScore reports Growth in online retail spending took a breather at the end of January, comScore Networks Inc. reports,
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PerformanceRetail lands $15 million in new funding for expansion Description: PerformanceRetail lands $15 million in new funding for expansion Austin, TX-based PerformanceRetail Inc., provider of web-based software for small-store, high-volume retailers,
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Online interactive product demos double conversion rates at SharpUSA.com Description: Online interactive product demos double conversion rates at SharpUSA.com When product beauty as well as dozens of technical specs all figure into the sales proposition, it can be
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PostNet targets its 400 business services stores as eBay drop-off locations Description: PostNet targets its 400 business services stores as eBay drop-off locations PostNet, a global chain of shipping and business services stores, has set a goal of making all of its
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Doing good and doing well with web site content Description: Doing good and doing well with web site content Using web-based content to sponsor a drive to encourage home quilters to make quilts for donation to St. Jude Childrens Research
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eBay leads retail, travel sites in unique traffic for week ending Jan. 25 Description: eBay leads retail, travel sites in unique traffic for week ending Jan. 25 EBay.com has a lock on unique visitors to the Top 10 retail, shopping and travel sites, reports
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Dont look for a consumer spending boost in February, Retail Forward says Description: Dont look for a consumer spending boost in February, Retail Forward says Consumers are concerned about the job outlook and the economy and so may not be in a spending mood this
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SPORT CHALET TO DEPLOY WEB DSIGNSHOP FOR IN-STORE SIGN SOLUTION Description: Sporting goods retailer says cost savings and distributed capabilities among advantages
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20% INCREASE IN VISITOR-TO-BUYER CONVERSIONS BECOMES CLEAR FOR LENS.COM AFTER NETCONVERSIONS SITE REDESIGN Description: Article from Internet Retailer
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Rich media show higher conversion rates than other online ads, study says Description: Rich media show higher conversion rates than other online ads, study says Rich media ads accounted for 40% of all online ads during the fourth quarter of 2003, reflecting a
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COUPONS, INC. WINS COURT VICTORY AGAINST COUNTERFEITERS Description: Federal Court ruling protects copyright of consumer-printed online coupons
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Akamai Reports Fourth Quarter 2003 and Full-Year 2003 Financial Results Description: Article from Internet Retailer
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RedEnvelope Announces New Web Site Enhancements Description: Company Optimizes Search and Image Server to Provide Excellent Customer Experience
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Challenge 1: Get the content up; challenge 2: Help people find it Description: Challenge 1: Get the content up; challenge 2: Help people find it When Advance Stores Co. Inc.s AdvanceAutoParts.com added how-to features, auto repair tips and other editorial
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Surefit.com enhances site search with the addition of Netrics technology Description: Surefit.com enhances site search with the addition of Netrics technology Slipcover marketer Sure Fit Inc. has launched Netrics Inc.s Search Server technology on its web site,
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