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IBM acquires content management company Trigo Technologies Description: IBM acquires content management company Trigo Technologies IBM has agreed to acquire privately-held Trigo Technologies Inc., a provider of product information management
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New retailers directive for customer relations: No cross-sell or up-sell Description: New retailers directive for customer relations: No cross-sell or up-sell As it expands from wholesaling into retailing, Inventive Solutions wants to gain more control of
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Former Jupiter analyst to direct strategic analysis at Nielsen/NetRatings Description: Former Jupiter analyst to direct strategic analysis at Nielsen/NetRatings NetRatings Inc. has hired former Jupiter Research senior analyst Ken Cassar as director of strategic
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TradeStone Software Enables Global Sourcing For The Children`s Place Description: Pioneering Leader in Global e-Sourcing Marks Major Retail Customer Win
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The Scotts Company Sends Custom Lawn Care & Gardening Advice to 750,000 Customers Via ExactTarget Description: Emails Automatically Tailored to Match Customer Geographic and Horticultural Profile
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Amazon rolls out a package-insert marketing program for other retailers Description: Amazon rolls out a package-insert marketing program for other retailers Retailers who want to market directly to Amazons customer base now have a means: sending pre-printed ad
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Bike retailer pedals faster with e-mail on heels of CAN-Spam Description: Bike retailer pedals faster with e-mail on heels of CAN-Spam Performance Inc., a multi-channel bicycle retailer, used to blast out e-mail marketing messages each week without
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With an eye on CAN-Spam, Pizza Hut cooks up new e-mail marketing Description: With an eye on CAN-Spam, Pizza Hut cooks up new e-mail marketing Although some experts say the federal CAN-Spam Act is having a limited effect on controlling spam, its also
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Acxiom Continues European Growth With Proposed Acquisition of Consodata S.A. Description: Deal would include Consodata Germany, formerly known as pan-adress
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Online sales grow 27% for week ending Feb. 22 Description: Online sales grow 27% for week ending Feb. 22 Online retail spending for the week ending Feb. 22 was up 27% over the corresponding week a year ago, reaching $1.19 billion from
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Small businesses not on the pay-per-click bandwagon yet, says new research Description: Small businesses not on the pay-per-click bandwagon yet, says new research Pay-per-click online advertising may be hot among online retailers--but the heat seems limited only to
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Retail giant GameStop plays to win with Connected Retailer Store 6.0 Description: America`s largest video game and entertainment software retailer to bring .NET in-store
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Segue Software and Keynote Systems Partner to Deliver Comprehensive E-Business Testing Solutions Description: Best in Class Software and Services Bridges Gap between Quality Assurance and Post-Deployment Application Management; Delivers Optimized Application Performance
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Provide Commerce posts record Valentines Day and prepares for Mothers Day Description: Provide Commerce posts record Valentines Day and prepares for Mothers Day On the heels of a record Valentines Day season for Provide Commerce Inc.s flower business,
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Online grocery sales rise 40% in 2003 over 02, study estimates Description: Online grocery sales rise 40% in 2003 over 02, study estimates A shift toward improved customer service in the online grocery industry is paying off in strong growth, with 2003
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Halfords Boosts Supply Chain Efficiency with Manhattan Associates` WMS Description: Following a successful experience with Manhattan Associates` Slotting Optimisation tool, Halfords is now well positioned to reap the benefits of Manhattan Associates` Warehouse Management System
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Albertsons gives top suppliers one year to start shipping with RFID tags Description: Albertsons gives top suppliers one year to start shipping with RFID tags Adding to the movement toward RFID-driven supply chains, Albertsons Inc. has joined Wal-Mart Stores Inc.
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Travel led online retail, with computers second in online sales last year Description: Travel led online retail, with computers second in online sales last year Travel, at an estimated 44% of all online sales, racked up more dollars online in 2003 than any other
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Men dominate shoppers at top 10 shopping/travel sites Description: Men dominate shoppers at top 10 shopping/travel sites Women may make up the majority of online shoppers these days, but men still dominate at most of the top shopping sites, a
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Harmons Goes Live With Retail.net Workforce Management Description: Hosted scheduling and forecasting solution runs store workforce optimization.
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LAWSON ANNOUNCES LATEST ANALYTIC APPLICATION FOR RETAIL Description: Business Intelligence Solution Provides Insight for Improved Negotiating, Marketing, Forecasting and Evaluation
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Overstock.com launches a loyalty program Description: Overstock.com launches a loyalty program Overstock.com is borrowing a page from the merchandising play book of Costco and Sams Club and launching an online shopping club
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RedPrairie Unveils New Network Sourcing Solution to Reduce Fulfillment Costs and Improve Service Description: Web-based Application Increases Supply Network Efficiency Through More Intelligent Inventory Allocation and Shipment
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Sometimes it just takes a perceptive staffer to find performance problems Description: Sometimes it just takes a perceptive staffer to find performance problems Understanding a web sites performance doesnt always come from deploying sophisticated technology.
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The merger of customer satisfaction and web site performance measures Description: The merger of customer satisfaction and web site performance measures The talk at the eTail conference last week was all about customer satisfaction. But customer satisfaction
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Sharis Berries rebuilds web site to meet February spike Description: Sharis Berries rebuilds web site to meet February spike Sharis Berries, which sells chocolate-covered strawberries and other delicacies at Berries.com, rebuilt its site in the
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KANA INTRODUCES KANA RESPONSE LIVE FOR ASSISTED-SERVICE THROUGH WEB COLLABORATION Description: Real-Time Customer Service Solution Supports Co-browsing, Text Chat, and Internet Callback
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Pindar Systems and ETC launch Agile Commerce Description: Article from Internet Retailer
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28% of retailers to invest in web site measurement this year, Jupiter says Description: 28% of retailers to invest in web site measurement this year, Jupiter says While 28% retailers plan to invest in technology to better measure web site performance this year, they
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PFSweb Wins New Clients; Renews and Expands Key Contracts; Five new clients, three contract renewals Description: Article from Internet Retailer
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1-click ordering boosts sales at PizzaHut.com Description: 1-click ordering boosts sales at PizzaHut.com Pizza Hut Inc.s PizzaHut.com is seeing an increase in orders from customers who prefer the speed of one-click online ordering to
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AlertSite expands global monitoring locations Description: AlertSite expands global monitoring locations Web performance monitoring service AlertSite is expanding its monitoring scope geographically with the addition of New York City to
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A heads up on Internet slow-downs Description: A heads up on Internet slow-downs Keynote Systems is making its Internet performance alerts available to retailers and anyone interested in knowing when the Internet hits
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eBags.com Celebrates Five Years of Helping Consumers Find the Perfect Bag Online Description: Article from Internet Retailer
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Webmetrics launches SiteAnalysis for automated testing of key web elements Description: Webmetrics launches SiteAnalysis for automated testing of key web elements Web performance testing and monitoring service Webmetrics has launched SiteAnalysis, a hosted testing
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Staples web sales grow 31% and account for 16% of all sales Description: Staples web sales grow 31% and account for 16% of all sales Worldwide Internet sales at Staples Inc. reached $2.1 billion for the year just concluded, up 31% over 2002, Staples
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Web sales at Sharper Image are up 63% in February over last year Description: Web sales at Sharper Image are up 63% in February over last year Web-based sales at Sharper Image Corp. increased 63% in February to $8 million from last February`s $4.9 million,
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NETSUITE ADDS ADVANCED CRM FEATURES FOR BILLING, PURCHASE INTELLIGENCE AND E-MAIL INTEGRATION Description: New Functionality Furthers NetSuite Lead in Order Management
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CAN-Spam designed to catch marketers, not just spam services, experts warn Description: CAN-Spam designed to catch marketers, not just spam services, experts warn Merchants beware: The CAN-Spam Act isnt only for catching and penalizing spammers. Its also designed
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Beyond basic URLs, e-retail sites move toward transaction monitoring Description: Beyond basic URLs, e-retail sites move toward transaction monitoring Most e-commerce sites already monitor the availability and load time of core site elements such as the home
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CAN-Spam? Whats that? ask owners of small online businesses Description: CAN-Spam? Whats that? ask owners of small online businesses Despite all the publicity the CAN-Spam Act has received, 62% of small businesses with web sites have never heard of
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REI Launches New Integrated Gift Registry Description: Article from Internet Retailer
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Giant Eagle cuts lead times and inventory costs with web-based logistics Description: Giant Eagle cuts lead times and inventory costs with web-based logistics Giant Eagle, with more than 200 supermarkets and five distribution centers in four states, is cutting
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ToysRUs.com sales up 10.6% last year to $376 million Description: ToysRUs.com sales up 10.6% last year to $376 million Sales for 2003 at ToysRUs.com rose 10.6% to $376 million from $340 million in 2002, Toys R Us Inc. reported today. After
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FIRST DATA OFFERS INTERNET MERCHANTS A NEW SIMPLE WAY TO OFFER CUSTOMERS PAYMENTS ALTERNATIVES Description: New Delivery System Provides Suite of Payments Alternatives, Making it Easy For Internet Merchants to Expand Beyond Credit Card Payments
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Dealer.com Ready to Launch QuoteFactory 4.0 Fueled by JATO Dynamics Description: Article from Internet Retailer
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24/7 Real Media Reports 2003 Results and Raises Guidance For 2004 Description: Projects 2004 Revenue of $79 Million to $84 Million, up More Than 60% Year-over-Year
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BackCountryStores sales grow 134% in 2003 Description: BackCountryStores sales grow 134% in 2003 Sales at BackcountryStore.com, retailer of specialty outdoor gear, increased 134% to $16 million last year over 2002, the company
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Broadband web access surges in Western Europe, study says Description: Broadband web access surges in Western Europe, study says Broadband web access among households in Western Europe will grow 163% by 2007, to 52.5 million households from 20
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H-E-B Grocery accesses web to check on promotions Description: H-E-B Grocery accesses web to check on promotions H-E-B Grocery Co., a chain of more than 300 stores in Texas and Mexico, is accessing a web-based business intelligence reporting
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