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SiteCatalyst 10 lets users define segments on the fly
Description: SiteCatalyst 10 lets users define segments on the fly Omniture Inc.s latest release of its analytics solution, SiteCatalyst 10, bypasses the limitations of analytics tools that
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UCCnet Exceeds 3,000 Subscribers For its Item Registration and Synchronization Services
Description: Article from Internet Retailer
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Macs c-stores install the web-based ZapLink kiosk system
Description: Macs c-stores install the web-based ZapLink kiosk system Macs Convenience Stores Inc., a subsidiary of Alimentation Couche-Tard Inc., will install web-based ZapLink kiosks from
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Conversion is still No. 1--although a fifth of retailers dont know theirs
Description: Conversion is still No. 1--although a fifth of retailers dont know theirs The No. 1 metric for measuring a web sites effectiveness is conversion rate--the percent of browsers
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Seeing what the end user sees
Description: Seeing what the end user sees Understanding a web sites performance from inside the firewall is important--but only to a limited extent. To get the real story on the shoppers
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ECNext clients can now support global business information sales in local currencies
Description: Article from Internet Retailer
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NetIQ to Acquire FirstPlace Software WebPosition Business
Description: Combination of WebTrends and WebPosition Gold Creates Opportunity to Accelerate Web ROI
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BareNecessities.com gets a new marketing director
Description: BareNecessities.com gets a new marketing director David Wauters has been named director of online marketing at intimate apparel retailer BareNecessities.com. Wauters comes to
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Keynote Acquires NetRaker, a Leader in Online Customer Experience Management Solutions
Description: Article from Internet Retailer
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Ten/Resource changes name to Resource Interactive
Description: Ten/Resource changes name to Resource Interactive Columbus, OH-based consulting company Ten/Resource has changed its name to Resource Interactive to reflect its shift to focus
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Online sales up 16% for week ending March 21, comScore reports
Description: Online sales up 16% for week ending March 21, comScore reports Online retail spending increased 16% for the week ending March 21 from the corresponding week a year ago, reaching
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NSB`s Store and CRM solutions are the perfect fit for Casual Male
Description: Largest US retailer of big and tall men`s apparel to provide the ultimate shopping experience with NSB solutions
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Advertising.com Files Registration Statement for Initial Public Offering
Description: Article from Internet Retailer
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Lane Bryant Sizes Up Customer Satisfaction On Their Website With ForeSee Results
Description: Article from Internet Retailer
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GNX ANNOUNCES ACQUISITION OF QSA LTD.
Description: Move expands GNXs footprint in grocery product development and data management for retail and consumer goods manufacturing industries.
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Quixtar.com records a record day and a record month
Description: Quixtar.com records a record day and a record month Quixtar.com, a subsidiary of Alticor Inc., which also owns Amway, recorded a record day with sales of $11 million on March 31,
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In online sales, pictures are worth 1,000 words
Description: In online sales, pictures are worth 1,000 words In the scramble to get web sites operating smoothly and efficiently and the battle to get customers to their sites, product images
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NetIQs WebTrends 7 uses new graphics approach to display analytic data
Description: NetIQs WebTrends 7 uses new graphics approach to display analytic data WebTrends 7, the new version of NetIQ Corp.s WebTrends analytics product, uses a new graphical approach
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From top to bottom: footwear seller Genesco buys Hat World
Description: From top to bottom: footwear seller Genesco buys Hat World Footwear and accessories retailer Genesco Inc. has acquired Hat World Corp., operator of 481 stores and four web sites
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The DMA tells the FTC it opposes a do-not-e-mail list
Description: The DMA tells the FTC it opposes a do-not-e-mail list The Direct Marketing Association has told the Federal Trade Commission that it believes a do-not-e-mail registry will do
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Manugistics Announces Fourth Quarter Fiscal 2004 Results; Fourth Quarter Software Revenue Posts Gains Over Prior Year
Description: Company Reports Positive Cash Flows from Operations and Reduces Convertible Debt Balance by $74.5 Million to $175.5 Million in Fiscal 2004
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American Suzuki Launches Hispanic Web Site
Description: Automobile Company Improves Customer Service with Fastest-Growing Minority Group by Launching http://esp.suzukiauto.com
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CBC/Radio-Canada LAUNCHES NEW ONLINE RETAIL SHOP WITH HELP FROM NAVANTIS
Description: Navantis builds CBCshop.ca`s compelling one-stop shop featuring a variety of distinctive Canadian merchandise
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Creativity offers low-tech solution to complex site problems, says designer
Description: Creativity offers low-tech solution to complex site problems, says designer Technology developers keep coming up with new and better software and applications to sell merchandise
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eBay leads the web in home and garden visitors
Description: eBay leads the web in home and garden visitors The home section of eBay led all web sites in total visitors to home and garden sites for the week ending March 21, Internet
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Peapod plans to expand into New York City and other northeast markets
Description: Peapod plans to expand into New York City and other northeast markets Peapod Inc., the Chicago-based Internet grocer with 2003 web sales of about $140 million, is expanding.
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At CircuitCity.com, better customer service means longer hours
Description: At CircuitCity.com, better customer service means longer hours For CircuitCity.com the key to superior merchandising in 2004 boils down to a time-honored retailing axiom:
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CORESense Adds Affiliate Marketing Functionality to Retail Management Solution
Description: New Feature to Help Online Retailers Drive Web Site Traffic and Increase Sales
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Netflixs customer base grows 84% in a year
Description: Netflixs customer base grows 84% in a year Ahead of its revenue report, which is due next week, online movie rental company Netflix Inc. reported today that its subscriber base
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With customer service, good talkers arent always good writers
Description: With customer service, good talkers arent always good writers Some online customers may love the immediacy of live chat customer service, but retailers must make sure they are
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QUOVA ACQUIRES COMPETITOR INFOSPLIT
Description: Cash/Stock Transaction Consolidates Proprietary Technologies, Market Dominance
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Velosel Delivers UCCnet 2.2 Certified Solution
Description: Leading CPIM software provider boosts support of consumer goods and retail industries through latest data synchronization services standard
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Macys.coms new multi-channel initiative: Buy in the store; track online
Description: Macys.coms new multi-channel initiative: Buy in the store; track online To boost both customer service and multi-channel integration, Macys.com is rolling out a feature that
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GolfBalls.com drives up sales with customer-focused web technology
Description: GolfBalls.com drives up sales with customer-focused web technology Using a customer-focused web-based ordering and customer service system to support its growing specialty in
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Online customer self-service broadening to more functions
Description: Online customer self-service broadening to more functions Customer self-service online has been largely confined to administrative functions such as order entry, checking order
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Froogle gets a boost from Googles promotion
Description: Froogle gets a boost from Googles promotion As soon as Google began promoting its Froogle online shopping service, Froogles share of Internet traffic shot up 319% and pushed
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Where customer self-service options shine online
Description: Where customer self-service options shine online Some online shopping tasks may be more easily accomplished by customers with support from live help, but for other tasks, the
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Innotrac Corporation Announces 2003 Fourth Quarter and Yearend Results
Description: Article from Internet Retailer
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ShopNBC expedites customer service calls with new training system
Description: ShopNBC expedites customer service calls with new training system A new customer service training tool at ShopNBC has expedited the handling of customer service calls, while a
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Specialized Bicycles` two-barreled benefits from automated customer service
Description: Specialized Bicycles` two-barreled benefits from automated customer service Specialized Bicycles, an online retailer that also sells through independent bike stores, has realized
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Most Wal-Mart suppliers will be tardy with RFID roll-outs, study predicts
Description: Most Wal-Mart suppliers will be tardy with RFID roll-outs, study predicts Due to excessive costs and other challenges, only 25% of Wal-Marts top 100 suppliers will completely
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New E-Commerce Website for Country Curtains(r) is Powered by MarketLive(tm) v4 E-Commerce Platform
Description: MarketLive(tm) Technology Provides Esteemed Cataloger/Retailer New Online Selling Capabilities, Customer-Friendly Product Presentation, Online Swatch Request
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Helping smaller retailers extend their reach
Description: Helping smaller retailers extend their reach Stone Edge Technologies Inc., which provides e-commerce software to small merchants, is rolling out a marketing agreement with The
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Live-chat post-sale marketer inQ gets $4.5 million in funding
Description: Live-chat post-sale marketer inQ gets $4.5 million in funding Los Angeles-based inQ, provider of after-sale live chat marketing for e-commerce companies, has closed a $4.5
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MapQuest and NetByTel Partner to Add Speech Recognition to World`s Most Popular Location Finder
Description: Companies Can Now Take True Multi-Channel Approach Offering Customers Ability to Locate Businesses on the Web or Over the Telephone
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Circuit City will buy digital music provider MusicNow
Description: Circuit City will buy digital music provider MusicNow Circuit City Stores Inc. has agreed to purchase MusicNow Inc., a digital music platform. Chicago-based MusicNow, formerly
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Interwoven and DoubleClick Partner to Offer Comprehensive Marketing Content Management Solution
Description: Combined Solution Will Enable Marketers to Optimize Productivity and Improve Management of Promotions, Brands, and Product Introductions
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Lakeshore Learning Delivers Perfection With Kewill
Description: 50 Years of Continuous Growth Drives Increased Automation
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iSold It signs agreements to open 38 eBay drop-off stores
Description: iSold It signs agreements to open 38 eBay drop-off stores Building on its base of a single eBay drop-off store in Pasadena, CA, franchiser iSold It LLC has signed agreements to
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Bellacor hires a new director of technology
Description: Bellacor hires a new director of technology St. Paul, MN-based Bellacor, online retailer of home furnishings, has named Glen Schwickerath director of technology. He will oversee
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