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Shoppers can pick Barnes & Noble books from a BlackBerry Description: Shoppers can pick Barnes & Noble books from a BlackBerry Barnes & Noble Inc. is now marketing books, CDs and DVDs on BlackBerry smart phones. The new Barnes & Noble Storefront
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BabyUniverse and EToys Direct union spawns The Parent Company Description: BabyUniverse and EToys Direct union spawns The Parent Company EToys Direct and BabyUniverse have completed their $276 million merger. The new company is positioned to serve
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Forecasters predict a happier holiday selling season online than off Description: Forecasters predict a happier holiday selling season online than off Despite economic uncertainty, U.S. consumers will spend 21% more online from Thanksgiving to Christmas than
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Bon-Ton, one of the last retail holdouts, goes online Description: Bon-Ton, one of the last retail holdouts, goes online One of the last of the holdouts among traditional department store chains is launching an e-commerce channel. The Bon-Ton
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Commerce Planet acquires e-commerce system provider Iventa Description: Commerce Planet acquires e-commerce system provider Iventa Commerce Planet Inc., a web-based marketing company, has agreed to acquire Iventa Corp., provider of e-commerce
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Consumers with lots of bucks are spending some of them online Description: Consumers with lots of bucks are spending some of them online The rich are like other consumers in at least this respect: theyre shopping online. And some of them are not above
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Consumers would buy mobile phones carrying Internet brands Description: Consumers would buy mobile phones carrying Internet brands Prospective mobile Internet phone purchasers show a strong interest in buying portal-branded handsets from Microsoft,
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eBay welcomes members to new on-site neighborhoods Description: eBay welcomes members to new on-site neighborhoods EBay Neighborhoods has rolled out as the latest in a series of new tools and features to be introduced by eBay over the past
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Bombays future looks smaller Description: Bombays future looks smaller The Bombay Company Inc. could begin to close down its network of almost 400 stores in the U.S. if a bankruptcy judge approves the bid submitted by
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BabyAge.com names Julie Space vice president of marketing Description: BabyAge.com names Julie Space vice president of marketing Online baby and childrens gear retailer and manufacturer BabyAge.com has announced three new appointments, including
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Discovery pushes its TV-Internet plans with purchase of HowStuffWorks.com Description: Discovery pushes its TV-Internet plans with purchase of HowStuffWorks.com As part of a move to get more unique, entertaining and educational video content on its web sites,
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If a negative comment is true, let it through, Dell says Description: If a negative comment is true, let it through, Dell says A panel discussion on user-generated content last week in Chicago focused on how to deal with negative comments. The
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DMA adds three multi-channel retailers to its board Description: DMA adds three multi-channel retailers to its board The Direct Marketing Association this week added to its board of directors three executives from multi-channel merchants: Mary
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Blockbuster Online chief leaves to head up U.S. Auto Parts Network Description: Blockbuster Online chief leaves to head up U.S. Auto Parts Network Shane Evangelist, who developed and launched the online movie rental business of Blockbuster Inc., has left
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Al DiGuido named CEO of e-mail service provider Zustek Description: Al DiGuido named CEO of e-mail service provider Zustek Al DiGuido, formerly CEO of e-mail marketing firm Epsilon Interactive, has been named CEO of Zustek Corp. The announcement
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Nike gets its e-commerce team into shape with three retail veterans Description: Nike gets its e-commerce team into shape with three retail veterans Nike Inc. has expanded the management team behind Nike Electronic Commerce by hiring three former executives
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WebCollage names Jack Sivilli chief financial officer Description: WebCollage names Jack Sivilli chief financial officer WebCollage, a provider of online content integration services for manufacturers and their channel partners, has named Jack
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Talbots names a new operations executive Description: Talbots names a new operations executive The Talbots Inc. has a new operations executive. The retailer, No. 62 in the Internet Retailer Top 500 Guide, has appointed Philip H.
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Gamestop joins traffic leaders among consumer electronics sites Description: Gamestop joins traffic leaders among consumer electronics sites With 82% year-to-year growth in its number of unique visitors, computer games retailer Gamestop.com joins the top
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Despite current glut, European marketers will turn up e-mail volume Description: Despite current glut, European marketers will turn up e-mail volume European consumers receive an average of 250 e-mails per week, two-thirds of which are marketing e-mails,
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Marketers will place more video and social media ads, Forrester says Description: Marketers will place more video and social media ads, Forrester says Interactive marketing spending in the U.S. will grow at a 27% annual rate from 2007 to 2012, with the fastest
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E-mail management tool helps eMusic play in new audio books market Description: E-mail management tool helps eMusic play in new audio books market EMusic.com Inc., a retailer of digital music, says the marketing campaign for its new audio books service is
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MovieTickets.com mobile adds search tools that recall customers` favorites Description: MovieTickets.com mobile adds search tools that recall customers` favorites Web ticketing service MovieTickets.com has launched new mobile technology offering enhanced movie
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iMergent makes money as it fights legal battles Description: iMergent makes money as it fights legal battles IMergent Inc. continues to generate profits even as it suffers legal setbacks. The Orem, UT-based company recently agreed to pay
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How to work with ISPs on e-mail deliverability Description: How to work with ISPs on e-mail deliverability As retailers plan their holiday marketing, they should avoid e-mail blasts that seek the maximum number of eyeballs to cash in
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A1Books learns the time customers like to open its e-mail marketing message Description: A1Books learns the time customers like to open its e-mail marketing message After deploying a new e-mail management system from e-mail services provider SubscriberMail a year
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Toymaker Lego Group automates e-mail program with Responsys Description: Toymaker Lego Group automates e-mail program with Responsys Lego Group has revamped its e-mail program with a solution from vendor Responsys that has automated more than 50
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Marketers fail to spend enough on e-mail marketing efforts, study finds Description: Marketers fail to spend enough on e-mail marketing efforts, study finds Despite the importance marketers put on e-mail for achieving strategic goals, few companies are
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Few marketers mine customer data to boost e-mail campaign ROI Description: Few marketers mine customer data to boost e-mail campaign ROI Few marketers are taking advantage of information they have on customers to improve the results of e-mail campaigns,
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Using e-mails as invites, Bella of Cape Cod takes the house party online Description: Using e-mails as invites, Bella of Cape Cod takes the house party online Catherine Bean and Megan Murphy, two stay-at-home moms who live on Cape Cod, started selling inexpensive
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ADiesel.com doubles web sales with new data feed to shopping engines Description: ADiesel.com doubles web sales with new data feed to shopping engines ADiesel.com, the online arm of Boston-area diesel fuel injection repair service Associated Diesel, has
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Sharper Images web sales take a nosedive Description: Sharper Images web sales take a nosedive Internet sales at Sharper Image Corp. took a nosedive in September, falling 51% from September a year earlier to $2.2 million from $4.5
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RealNetworks and TiVo Inc. form a music alliance Description: RealNetworks and TiVo Inc. form a music alliance RealNetworks Inc. has formed a marketing and technology alliance with TiVo Inc. to integrate Rhapsody into TiVos
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Blair addresses delivery rates by informing customers of new e-mail source Description: Blair addresses delivery rates by informing customers of new e-mail source When Blair Corp. changed the e-mail address it was sending from this fall it sent three notices to
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Why same-store sales fall and web sales rise Description: I am not much of a store shopper any more. The Internet is my medium of choice. But recently, I had a few minutes to fill between when I bought movie tickets and when the movie began, so I stopped into the department storeowned by a major chainacross the mall from where we were seeing the movie.
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Gotta Have Friends Description: Retailers hope that the online social scene will build brandsand produce sales, eventually
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Could the Internet soon run out of addresses? It seems likely, a study says Description: Could the Internet soon run out of addresses? It seems likely, a study says Online retailers who are taking a niche approach to the market and want to create sub-brands better
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Gateway makes a bid for Packard Bell Description: Gateway makes a bid for Packard Bell The reorganization at Gateway Inc. continues. In August, Gateway, No. 54 in the Internet Retailer Top 500 Guide, announced plans to be
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Auto dealers learn to drive the webor else Description: With profit margins tighter than ever, car dealers take to the Internet for relief
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Paying Without Plastic Description: When weighing alternative payment options, costs may be trickier to estimate than benefits
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VistaPrint executive pay tops $5 million in fiscal 2007 Description: VistaPrint executive pay tops $5 million in fiscal 2007 Online custom print products retailer VistaPrint Ltd. paid top executives $5.06 million in fiscal 2007, ended June 30,
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QVC.com wants visitors to take shopping personally Description: QVC.com wants visitors to take shopping personally Liberty Media Corp. is launching an aggressive plan that relies heavily on an updated web site design and social networking to
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Retailers continue to improve in-store pick-up Description: With many consumers preferring to obtain products immediately and avoid shipping charges after researching and ordering online, multi-channel retailers are continuing to respond with more effective in-store pick-up programs, Chicago-based researchers and consultants The E-Tailing Group Inc. says in its 3rd Annual Buy Online/Pick-up In-Store Study. There is a concerted effort to deliver an integrated and holistic consumer experience along with supporting on-site and post-order communication as well as in-store follow-through, the report says. Improvements range from more effective online store locator maps to more helpful employees and more prevalent same-day pick-up. The percent of time that the product was ready when the shopper arrived went down from 92% to 83%, however, and the report notes that only 13% of retailers include product barcodes in post-order e-mails to expedite in-store service.
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Blockbuster.com adds a discount outlet Description: Blockbuster.com adds a discount outlet Blockbuster Inc. has launched an outlet center as the newest addition to its e-commerce site. The new outlet center lets shoppers search by
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Roll Em Description: Online video offers new ways to promote productsbut its not as easy as YouTube makes it look
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Quixtar.com offers the fastest dial-up connection Description: Quixtar.com offers the fastest dial-up connection Among big online retailers Dell.com provided the fastest high broadband access time in September, says Gomez Inc. At 2.83
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SPONSORED SUPPLEMENT: The Increasing Value of Customer Service Description: E-retailers that skimp on customer service risk losing more than a sale.
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Target adds online and offline gifting and shopping list technology Description: Target adds online and offline gifting and shopping list technology Target Corp. has introduced a gift and shopping list tool that can be used online or at in-store kiosks.
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Customer as avatar Description: Retailers look for real value in virtual worlds
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Cross-selling without getting crossed up Description: Its a fundamental part of retailing. A shopper picks out a pair of pants in a store, and a good salesperson suggests complementary shirts and socks likely to hit home with the customer.
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