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Staples Improves Customer Service and Cuts Costs with KANA Response Description: Leading Retailer Relies on KANA for Superior Service Resolution Management
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Symphoniq Announces TrueView Web Diagnostics Description: Business-centric solution quickly pinpoints Web infrastructure bottlenecks by monitoring the performance of real user transactions in real time.
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Web application management platform tracks how customer sessions go awry Description: Web application management platform tracks how customer sessions go awry The new release of TeaLeaf Technologys RealiTea web applications management platform went live this week
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ShopNBC boosts recovery rate of surplus goods sold through online auctions Description: ShopNBC boosts recovery rate of surplus goods sold through online auctions By marketing surplus merchandise in online auctions on Liquidity Services Inc.s Liquidation.com,
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Online sales start year with a bang, up 23% vs. year ago Description: Online sales start year with a bang, up 23% vs. year ago Online retail sales for the week ending Jan. 9 reached $1.4 billion, up 23% over $1.14 billion the corresponding week a
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U.S. Bank and SimonDelivers.com strike a marketing deal Description: U.S. Bank and SimonDelivers.com strike a marketing deal Supermarkets have long had associations with banks, who want to provide 24/7 convenience to their customers while tapping
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NBC Universal And CinemaNow Sign Distribution Agreement To Offer Video-On-Demand Service to Consumers Description: CinemaNow Customers Can Now Stream NBC Universals New Release Movies and Pay-Per-View Television Programming via the CinemaNow Web Site
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ChannelNet Introduces eRetail Advantage, a Suite of Web-Based Solutions and Professional Services Designed to Streamline the Web-to-Automotive Showroom Customer Experience Description: Article from Internet Retailer
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54% of e-mail marketers don`t know if their message is being delivered Description: 54% of e-mail marketers don`t know if their message is being delivered Although e-mail marketers say their biggest challenge is getting their messages delivered into consumers
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Lenox boosts e-mail sales with personalized images campaign Description: Lenox boosts e-mail sales with personalized images campaign The online retail arm of tableware and gift manufacturer and marketer Lenox Inc. saw a 32% increase in response rate
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UWG Enters Agreement with StoreNext for Connected Services Offering Description: Internet software allows UWG members to improve store operations
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CommercialWare Expands Purchase Options for Retailers Adopting Its Market-Leading Cross-Channel Retail Solutions Description: New Flexible Pricing Packages for CWDirect and OrderMotion Help Meet Customers Unique Business Needs
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eValueZones December sales up sixfold from year ago Description: eValueZones December sales up sixfold from year ago Online electronic retailer eValueZone.com Inc. reports that December sales reached $145,000, nearly six times December 2003s
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Fry, Inc. Helps Manufacturer Whirlpool Launch Redesigned Website Description: Whirlpool.com now offers consumers enhanced product and purchase information online
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Nordstrom To Implement ProfitLogic`s Markdown Optimization Solution Description: Article from Internet Retailer
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Software Engineering Consultants Releases GTIN Builder Description: LANSA Business Partner Solution Simplifies Item Data Preparation
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Autobytel Unveils End-to-End Customer Relationship Management Solution Description: ACRM to Integrate Leading Applications Web Control(R) and RPM(R)
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Salestax.com from CCH Is New Destination Site for Sales, Use Tax Professionals Description: Article from Internet Retailer
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Former eBay executive Jeff Housenbold takes over as CEO of Shutterfly Description: Former eBay executive Jeff Housenbold takes over as CEO of Shutterfly Jeff Housenbold, former vice president of business development and Internet marketing for eBay Inc., has
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Affluent customers and targeted e-mails help Costco reach record web sales Description: Affluent customers and targeted e-mails help Costco reach record web sales Its not the only reason, but e-mail marketing is playing a major role in helping Costco Wholesale
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NEW YORK KNICKERBOCKERS AND FANBUZZ ENTER INTO E-COMMERCE AGREEMENT Description: Knicks Become Fifth NBA Team to Partner with FanBuzz
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RivalWatch Announces Executive Promotion, Office Relocation, and Operational Initiatives Description: After completing an excellent client acquisition year, RivalWatch is ready to add to its position as the dominant player in the near real time competitive intelligence market place.
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Cabelas Aims to Convert Browsers into Buyers with ForeSee Results Description: Article from Internet Retailer
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Ford dealers sold 210,000 cars via the web last year, FordDirect reports Description: Ford dealers sold 210,000 cars via the web last year, FordDirect reports Ford, Lincoln and Mercury dealers sold more than 210,000 vehicles from FordDirect Internet referrals last
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eFunds Corporation Announces Organizational Changes Description: Changes Focus on Company`s Integrated Service Delivery and Geographic Expansion
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A.T. Cross names vice president, global marketing, with e-commerce duties Description: A.T. Cross names vice president, global marketing, with e-commerce duties A.T. Cross Co., manufacturers of pens and other writing istruments, has named Charles (Chad) S. Mellen
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Returns software company eBoomerang gets a new chairman Description: Returns software company eBoomerang gets a new chairman EBoomerang, provider of software for managing product returns, has named Michael Bateman as chairman of its board of
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Dydacomp names a new president Description: Dydacomp names a new president Robert Coon has been named president of Dydacomp Development Corp., publishers of Mail Order Manager software. Coon previously was Dydacomps vice
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Web-based product videos step up marketing at Marks Work Warehouse Description: Web-based product videos step up marketing at Marks Work Warehouse At apparel and accessories chain Marks Work Warehouse Ltd., product demonstration videos shown on new web-based
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Xaffire closes $3 million in funding, names new board member Description: Xaffire closes $3 million in funding, names new board member Web performance monitoring company Xaffire Inc. has closed $3 million in funding from its long-time investor Mobius
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Apple still leads in visits to computer hardware sites Description: Apple still leads in visits to computer hardware sites Apple Computer Inc. maintained its lead in the number of unique visitors to computer hardware e-commerce sites for
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UPS 4th QUARTER SHOWS 10% REVENUE GAIN Description: Full-Year Earnings Up 15% As International Profits Exceed $1 Billion
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Keynote Delivers Comprehensive Service Level Management Solutions with HP Across Customers` Application Lifecycle Description: Article from Internet Retailer
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A new report shows the Internet is safer from fraud than the offline world Description: A new report shows the Internet is safer from fraud than the offline world The Internet is safer from identity thieves than the offline world, says the new 2005 Identity Fraud
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Lillian Vernon unveils a new web site and new multi-channel marketing plans Description: Lillian Vernon unveils a new web site and new multi-channel marketing plans A major site redesign by Fry Inc. is helping Lillian Vernon Corp. expedite both its e-commerce and
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Infopia Creates the Trade-In System(TM) for eBay Users Description: Infopia`s New Trade-In System(TM) Enables eBay PowerSellers to Give Automated Quotes on Pre-Owned Merchandise Within Item Listings
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Circuit City launches Online Photo Services Powered by Snapfish Description: Article from Internet Retailer
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Black & Decker beefs up its links to retailers Description: Black & Decker beefs up its links to retailers Seeking to convert its rapidly growing base of web site visitors into buyers, Black & Decker Corp. has added links that enable
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Overstocks Q4 net income of $2.5 million narrows year`s loss to $5 million Description: Overstocks Q4 net income of $2.5 million narrows year`s loss to $5 million Overstock posted net income of $2.5 million for the fourth quarter on revenues that soared to $221.3
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Discovery names president of its Discovery Commerce division Description: Discovery names president of its Discovery Commerce division Frank Rosales has been named president of Discovery Communications Inc.s Discovery Commerce division, which manages
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SmartBargains.com appoints a new chairman and acting CEO Description: SmartBargains.com appoints a new chairman and acting CEO SmartBargains Inc. has named Jim Held, a member of the board of directors since last year, as acting CEO to replace Carl
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CheckFree Announces Fiscal 2005 Second Quarter Results and Raises Full-Year Expectations Description: Article from Internet Retailer
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Interwoven Takes Web Content Management to a New Level with Introduction of LiveSite Description: ECM Industry`s Best Usability Just Got Better with First-of-its-Kind Product Powered by Groundbreaking New Web Content Publishing Technology
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Marketers missing the boat on e-mail testing and tactics, Jupiter says Description: Marketers missing the boat on e-mail testing and tactics, Jupiter says Many e-mail marketers have under-performing campaigns because they fail to take steps such as segmenting
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Yellow pages go visual with Block View at Amazons A9.com Description: Yellow pages go visual with Block View at Amazons A9.com Amazon.coms search engine subsidiary, A9.com, has launched local search with a visual component in the form of Block
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Like golf? Then try this pro golfers wine, Wine.com pitches in e-mail Description: Like golf? Then try this pro golfers wine, Wine.com pitches in e-mail Marketing wine over the web to a general consumer audience has been a challenge for Wine.com, but the
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LexisNexis and Quova Align to Prevent Credit Card Fraud for Global E-Commerce Transactions Description: Article from Internet Retailer
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Evidence mounts that auto dealers finally see the merit of marketing online Description: Evidence mounts that auto dealers finally see the merit of marketing online A new survey from the National Automobile Dealers Association confirms that car dealers are finally
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MotorcycleSuperstore.com beefs up analytics for site redesign Description: MotorcycleSuperstore.com beefs up analytics for site redesign MotorcycleSuperstore.com , the e-commerce arm of content site MotorcycleUSA.com, had been using earlier versions of
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The web begins to operate more like traditional retail channels Description: The web begins to operate more like traditional retail channels Established web retailers are finding that more high-end manufacturers are now seeking them out and wooing them to
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