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Circuit City offers a 24-minute guarantee on buy-online, pick-up-in-store
Description: Circuit City offers a 24-minute guarantee on buy-online, pick-up-in-store Circuit City Stores Inc. is raising the bar for buy-online, pick-up-in-the-store service. This week it
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GERS Announces Availability of VendorConnect to Streamline the Supply Chain
Description: Internet-based electronic transaction exchange service cuts costs, simplifies processes, and shortens the order cycle for retailers and their trading partners
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Broadband at home passes 60% usage mark among active web users
Description: Broadband at home passes 60% usage mark among active web users 61% of active U.S. Internet users accessed the web via broadband connections from home in August, up from 51.4% a
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SafeHarbor Partners with RightAnswers
Description: SafeHarbor Smart Support Solutions Now Integrated with RightAnswers Knowledge-Pak Combination Drives Content and Knowledge Efficiencies Within Enterprise Help Environments
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Digital music sales rise 259% in first half to $790 million
Description: Digital music sales rise 259% in first half to $790 million Worldwide digital music sales rose to $790 million in the first half of this year, up 259% from $220 million in the
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Become.com targets Yahoos dominance in Japan
Description: Become.com targets Yahoos dominance in Japan Search and comparison shopping site Become.com is partnering with Japans Transcosmos Corp., a provider of outsourced Internet
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KOCH Entertainment Employs Nine Systems` Content Delivery Network To Manage Its Online Video and Audio Streaming
Description: Article from Internet Retailer
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Online sales grow 30% for week ending Sept. 11
Description: Online sales grow 30% for week ending Sept. 11 Online sales for the week ending Sept. 11 grew 30%, reaching $1.47 billion from $1.12 billion a year ago, comScore Networks Inc.
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PROPERTYROOM.COM ADDS SEATTLE TO ITS GROWING LIST OF SERVICE CENTER LOCATIONS
Description: Online auction sites regional facilities offer unique benefits to law enforcement partners and consumers
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Supply chain company TradeStone names a new head of business development
Description: Supply chain company TradeStone names a new head of business development TradeStone Software, provider of web-based supply chain technology, has appointed Holly Allison as vice
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Boot Barn appoints a new director of e-commerce
Description: Boot Barn appoints a new director of e-commerce Greg Fox has joined Boot Barn Inc. as the new director of e-commerce. At BootBarn.com Fox will be responsible for all online
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RightNow Supports Business Growth With New Executive Appointments
Description: Article from Internet Retailer
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Dollar Days promotes Marc Joseph to CEO
Description: Dollar Days promotes Marc Joseph to CEO Marc Joseph has been named CEO of Phoenix, AZ-based DollarDays International, a web-based wholesaler to small businesses and local
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NexTag® Launches First Comparison Shopping Toolbar For Both Products And Travel
Description: Free Toolbar Automatically Helps Shoppers Save Time And Money
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Former RedEnvelope COO takes over as CEO of FAO Schwarz
Description: Former RedEnvelope COO takes over as CEO of FAO Schwarz Edward M. Schmults, former chief operating officer of online gifts retailer RedEnvelope Inc., has taken over as CEO of
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eBay drop-off chain QuikDrop surpasses $10 million in sales
Description: eBay drop-off chain QuikDrop surpasses $10 million in sales QuikDrop Internationals cumulative sales since its February 2003 launch have surpassed $10 million in 95,000 auctions
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e-Dialog and Coremetrics Partner to Optimize E-mail Marketing Programs
Description: Integration of Web Data Creates Highly Targeted, Behavior-based Retention Campaigns
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LINDA ELLIOTT JOINS GLENBROOK PARTNERS
Description: Payments Veteran Adds Identity and Technology Expertise to Consulting Firm
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E4X adds PayPal to its multicurrency payments line-up
Description: E4X adds PayPal to its multicurrency payments line-up E4X Inc., provider of online multicurrency services, has added PayPal to its product roster that enables merchants to accept
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Miva appoints Peter Corrao as chief operating officer
Description: Miva appoints Peter Corrao as chief operating officer Miva Inc., an online marketing network formerly known as FindWhat.com, has named Peter A. Corrao as chief operating officer.
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Thill & Company Selects Ecometry Commerce Suite to Automate Fulfillment Operations
Description: Article from Internet Retailer
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Chains not protecting market share from online pure-plays, analyst warns
Description: Chains not protecting market share from online pure-plays, analyst warns Although most large retail chains say multi-channel retailing is a corporate priority, many havent taken
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AquiTec Announces Trade-In Trade-Up Program
Description: FREE License-For-License Trade-In for Old SCM Technology
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MARKETWORKS EXTENDS E-COMMERCE PLATFORM TO ADDITIONAL COMPARISON SHOPPING SITES
Description: Shopzilla and NexTag Added to Automatic Channel Feed
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RadioShack and InPhonic Launch Online Wireless Shopping Solutions
Description: -- InPhonic to Deliver Wireless E-Commerce and Direct-to-You Delivery Solutions to National Retail Chains --
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Six of top 10 apparel/beauty sites experience declining visits in August
Description: Six of top 10 apparel/beauty sites experience declining visits in August Six of the top 10 online apparel and beauty sites experienced a decrease in traffic in August, with three
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Content provider Digital Music plans a public offering
Description: Content provider Digital Music plans a public offering Digital Music Group Inc., which supplies recordings to various online music stores, is going public. The company, which has
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Visa extends until Jan. 31 its plans to cut ties with processor CardSystems
Description: Visa extends until Jan. 31 its plans to cut ties with processor CardSystems Visa U.S.A. is delaying termination of its relationship with CardSystems Solutions Inc. until Jan. 31
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Click&Buy Unveils Secure Mobile Payment Platform for SanDisk`s TrustedFlashT Card
Description: Article from Internet Retailer
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Bluefly.com, Lucky Magazine launch 30 bags in 30 days fall promotion
Description: Bluefly.com, Lucky Magazine launch 30 bags in 30 days fall promotion Bluefly.com has launched its fall promotion, 30 bags in 30 days, in which it will give away 30 high
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Labor shortage in Indias call centers could hurt service, Gartner says
Description: Labor shortage in Indias call centers could hurt service, Gartner says Online retailers that outsource customer service or marketing to call centers in India could soon face
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Tomax Retail.net® Workforce Forecaster and Scheduler Deliver Business Benefits at Wakefern-ShopRite
Description: 190-store supermarket schedules over 50,000 associates with thin client solution
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FTC launches campaign advising consumers on how to shop safely online
Description: FTC launches campaign advising consumers on how to shop safely online The Federal Trade Commission has launched a campaign advising consumers on how to shop securely online and
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Manugistics Announces Second Quarter Fiscal 2006 Results
Description: Article from Internet Retailer
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At contact centers, the holiday crush is already starting
Description: At contact centers, the holiday crush is already starting Retailers seem to push the Christmas shopping season farther out every year, and at contact centers, the season already
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New ATG suite designed to give contact center agents more options
Description: New ATG suite designed to give contact center agents more options A new Java-based, web-enabled customer service software suite from ATG lets call center reps manage multiple
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Contact center 24-7 INtouch sees 36% jump in retailer demand for e-services
Description: Contact center 24-7 INtouch sees 36% jump in retailer demand for e-services Small to mid-size e-retailers want all the contact center services used by their bigger competitors,
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U.K. online sales grew 31% in August over August 2004
Description: U.K. online sales grew 31% in August over August 2004 Online retail sales in the U.K. reached £1.54 billion in August, reports trade association the Interactive Media in Retail
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U.S. Auto Parts reduces call waiting times 80% with VoIP call center
Description: U.S. Auto Parts reduces call waiting times 80% with VoIP call center With a Voice Over Internet Protocol call center system installed earlier this year, U.S. Auto Parts Network
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Talisma Narrows Focus on Customer Interaction Management and Seizes Global Leadership Position
Description: Epson Selects Talisma CIM Solutions for European Deployment
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StrideRite steps up store performance with web-connected operations
Description: StrideRite steps up store performance with web-connected operations By connecting its headquarters with 256 stores through new broadband Internet connections, childrens shoe
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MyGolfBallStore.com cuts customer phone inquiries by over 80%
Description: MyGolfBallStore.com cuts customer phone inquiries by over 80% With a hosted call-center system for automatically responding to customer inquiries, MyGolfBallStore.com has sharply
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Click-to-call-back works better than text chat for boosting sales
Description: Click-to-call-back works better than text chat for boosting sales For online retailers looking to increase conversions, click-to-call-back services are more effective than the
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DAIRY FARM GROUP COMPANY REGISTERS WITH GS1 GLOBAL REGISTRY VIA WORLDWIDE RETAIL EXCHANGE
Description: Wellcome Hong Kong to be inaugural subscriber in Asia-Pacific
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Why multi-channel contact center will soon be redundant
Description: Why multi-channel contact center will soon be redundant Given the rapid rise of e-mail and other forms of web-based customer communication, the term multi-channel contact
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PhotoChannel Signs Agreement with Leading Prepaid Services Provider
Description: Retailers utilizing PhotoChannel and InComm® Fastcard® services can offer their customers prepaid card services with online redemption
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At Fogdog.com, flat sales arent necessarily a bad thing
Description: At Fogdog.com, flat sales arent necessarily a bad thing Annual web sales at Fogdog.com have been essentially flat at about $17 million for the past couple of years, but that
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RadioShack hires a dotcom veteran to oversee its Canadian launch
Description: RadioShack hires a dotcom veteran to oversee its Canadian launch RadioShack Corp. has hired Andrew Resnick as managing director of RadioShack Canada Co., overseeing all Canadian
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FTD reports a 17% increase in 2005 web sales
Description: FTD reports a 17% increase in 2005 web sales Web sales at flower and gift retailer FTD increased 17% in its just closed 2005 fiscal year to $215.5 million from $184.2 million a
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Limited Brands rolls out a new e-commerce site
Description: Limited Brands rolls out a new e-commerce site Limited Brands Inc., which owns Victorias Secret, is opening a new web store for Bath & Body Works, another chain. Details are
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