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Press Releases Wednesday, April 18, 2001   
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Gifts In Kind International Partners with Returns Online to Offer Product Donation Option for Customers

Alexandria, Va. and Seattle, WA - April 17, 2001-Gifts In Kind International, the world`s leading charity in product philanthropy, has teamed up with Returns Online, Inc. to offer Returns Online customers a customized solution for donating product returns. Returns Online`s merchant customers will have the option of donating returned merchandise to Gifts In Kind International, providing a philanthropic outlet for these products as well as a tax benefit for the merchant. As part of this agreement, both organizations will promote the other`s services to both current and future clients.

Gifts In Kind International partners with businesses and charities to provide quality products and services that improve lives in communities around the world. In 2000, Gifts In Kind International and its 300-plus affiliates worldwide distributed more than half a billion dollars in manufactured products. Since its initiation in 1983, Gifts In Kind International has distributed nearly $3 billion in product donations through its global network of more than 50,000 charities.

"Returns Online will be a great help in raising awareness of the business and societal benefits of product giving. Donation programs provide a common sense option that helps us get products to those who need them most," said Susan Corrigan, president and chief executive officer of Gifts In Kind International. "We are excited to partner with Returns Online and greatly appreciate their support."

Returns Online offers merchants the only start-to-finish returns management infrastructure. Through Returns Online`s partners and systems, returned goods are sent to a National Returns CenterTM where employees scan, open, verify and assess the condition of returned merchandise. Based on the merchant`s choice for disposition, the items are automatically sorted and routed to their final destination.

"We constantly look for additional ways to positively impact merchants` profitability without sacrificing our consumer-friendly returns process," says Shannon Hauser, chief executive officer of Returns Online. "Our partnership with Gifts In Kind International gives our merchants a unique disposition option for returned merchandise. Charitable product donation to Gifts In Kind International provides merchants a substantial tax benefit while also allowing them the opportunity to give back to communities worldwide."

About Gifts In Kind International
Gifts In Kind International (www.giftsinkind.org), the world`s leading charity in product philanthropy, serves as the vital link between corporate donors and recipient charities. Gifts In Kind International, the 15th largest charity in the United States, provides charities access to more than $600 million annually in product and service donations, helping them improve lives in communities around the world. Manufacturers and retailers, including 40 percent of the Fortune 500 companies, rely on Gifts In Kind International`s free services to design and manage the donation process. Every year, Gifts In Kind International distributes products such as computers, software, office equipment and supplies, clothing, personal care products, building materials, and educational and recreational supplies to a network of more than 50,000 charities. Gifts In Kind International operates at less than 1 percent of the fair market value of products donated, making it one of the most cost-efficient charities in the world.

About Returns Online Inc.
Returns Online, Inc. provides comprehensive returns management services to the retail industry. The company combines experience, technology, and state-of-the-art facilities to handle product returns in an automated, scalable, and flexible manner. This fully integrated solution includes return authorization software, transportation, merchandise auditing, flexible asset recovery options, and comprehensive reporting. Our reliable service reduces operating costs, maximizes asset recovery, increases customer retention, and protects the brand. Returns Online`s commitment to customer satisfaction makes it the clear choice for the complete outsourcing of product-returns management for brick-and-mortar, catalog and online retail companies, as well as all points along the retail supply chain. For more information, visit the company Web site at (www.returnsonline.com), or e-mail info@returnsonline.com.

### Contacts:

Beth Zuczek
Gifts in Kind International
(703) 299-7524
bzuczek@giftsinkind.org

Christy Adkinson
Returns Online, Inc.
(206) 230-8000 x 210
christya@returnsonline.com

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