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Press Releases
Press Releases Wednesday, April 18, 2001   
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eshare(R) communications Named in `Stockprowler Watch` by Stockprowler.com

eshare`s Aggressive Actions Toward Return to Profitability Are Recognized

ATLANTA, April 18 -- eshare communications(TM), Inc. (Nasdaq: ESHR), a leading provider of Customer Interaction Management (CIM) solutions, today announced that Stockprowler.com has identified eshare as a "stock with the potential to make big moves," as it was named part of the service`s "Stockprowler Watch" program.

Aleksander Szlam, eshare`s chairman and chief executive officer, stated, "We are excited that Stockprowler.com recognizes eshare as a company with great potential. Its unsolicited selection of our company reinforces the aggressive initiatives we are taking to return to profitability in 2001. These plans are being realized through our aggressive cost cutting measures and through major wins from our sales staff for our latest customer management solutions."

On its Web site, Stockprowler noted that the stocks it recognizes "...offer considerable leverage at minimal cost." Stockprowler goes on to include eshare as one of only five stocks in the service`s current "Stockprowler Watch" listing.

About eshare communications, Inc.
Norcross, Georgia-based eshare communications, Inc. (http://www.eshare.com ) is a premier global provider of integrated Customer Interaction Management (CIM) solutions that power the customer relationship strategies of businesses conducting traditional and Internet commerce. eshare leverages its expertise in both Web-based and traditional call center technologies to provide more than 2,500 businesses with comprehensive, scalable and integrated customer interaction solutions.

Its applications enhance a company`s existing marketing, sales and service efforts and optimize customer lifetime value while building brand loyalty. eshare was formed by the September 1999 merger of Melita International, Inc., a leader in telephony-based customer contact management, and eShare Technologies, Inc., a leader in Web-based customer care solutions.

This press release contains forward-looking statements relating to the benefits of certain programs; results of operations; market penetration and market strategies. Such statements are made based on management`s beliefs as well as assumptions made by, and information currently available to, management, pursuant to "safe-harbor" provisions of the Private Securities Litigation Reform Act of 1995. While these statements reflect our best judgment, they are subject to risks and uncertainties that could cause a change in focus and direction. A discussion of certain risk factors that may cause actual results to differ from these forward-looking statements can be found in eshare`s Annual Report on Form 10-K for the period ended December 31, 2000, on file with the SEC.

CONTACT:
Loyd Olson of eshare communications
770-239-4524
orpr@eshare.com

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