NEW E-BUSINESS SOFTWARE INDUSTRY THRIVES IN DOWN MARKET

Guide to E-Commerce Technology

New Report Shows Revitalized E-Business Software Building on Already Robust Corporate Enterprises Using the Web

SUNNYVALE, CA ­ May 4, 2001­Multimedia Research Group, Inc. (MRG, Inc.) announces a new report showing how suppliers of e-business software are turning in above-average results in the US market. Based on profiles of over 100 companies in nine sectors, the report identifies anticipated revenues of $16 billion in 2001 (up by 300% since 1999), reflecting how deeply both large and small US companies have integrated the web into their IT (Information Technology) systems.

The new study, US ­ New E-Business Software Market: Trends & Forecast for 2001-2005, reflects fresh research done on the maturation of e-business sectors. Some of the main e-business sectors covered include Customer Relations Management (CRM), Marketing and Sales Management, Customer Support, and Procurement. "Against a backdrop of past unfulfilled promises made by earlier (proprietary) software vendors, the standardization of web-based e-business software has created a smoother path for suppliers to follow," states Gary Schultz, CEO of Multimedia Research Group, Inc.

Some of the companies profiled include Ask Jeeves and Kana Communications (Customer Support); E.piphany and Siebel Systems (Marketing and Sales); Ariba and i2 Technologies (Procurement); and Interwoven and Vignette Corp (Content Management).

US ­ New E-Business Software Market: Trends & Forecast for 2001-2005. This 150-page report is available in both English and Japanese for US $2,495.00. To order or request information, contact MRG, Inc. at 408-524-9767 (tel.) or info@mrgco.com.