America`s Largest Computer Super Store Retailer Deploys CyberSource Internet
Fraud Screen to Detect and Help Prevent Fraud, Maximize Sales Conversions
MOUNTAIN VIEW, Calif., May 7 --
CyberSource Corporation (Nasdaq: CYBS), a leading provider of mission-critical
eCommerce transaction software and services for businesses, today announced
that CompUSA Inc., America`s Largest Computer Superstore(R), has selected the
CyberSource Internet Fraud Screen enhanced by Visa (IFS), version 5.0, to
detect fraud and increase automated sales conversions on CompUSA.com.
Citing challenges such as increasing online fraud and cumbersome manual
work processes, CompUSA selected IFS because of its high level of accuracy and
real-time benefits, including detailed risk scores and profile codes, which
streamline the order acceptance and resolution processes. The CyberSource
Internet Fraud Screen will help protect CompUSA against the threat of
fraudulent credit card transactions by analyzing risk factors -- many of them
unique to "card not present" transactions -- and producing a relative risk
score for each transaction. This time tested risk profiling method is
designed to quickly alert merchants to potentially fraudulent transactions, as
well as minimize the possibility of rejecting valid orders.
"Online fraud is a growing problem that threatens the health of many
businesses today, especially those with web sales channels," said George Coll,
Vice President of eCommerce for CompUSA. "We examined a number of options to
help us identify and reduce potentially fraudulent orders, as well as
streamline our order processing, and CyberSource IFS was a great match."
"The CyberSource Internet Fraud Screen was developed with major retailers
like CompUSA in mind," added Dave Daetz, Senior Vice President of Corporate
Business Development, Marketing and Product Management for CyberSource
Corporation. "These companies are processing hundreds to thousands of
transactions per hour and need a solution that allows them to quickly accept
valid orders and efficiently identify potentially risky ones, thereby
maximizing sales while protecting their bottom line. IFS does that more
effectively than other solutions available today and CyberSource`s expertise
in fighting credit card fraud is invaluable."
In addition to providing a technical means to deter online fraud,
CyberSource professional services representatives worked with CompUSA at the
outset of the implementation to examine and clearly understand the company`s
business practices and determine the most appropriate policies, processes and
tools required to solve the problem. The CyberSource Jump-Start on Fraud
program also offers new Internet Fraud Screen customers consultation on set-up
and administration of a comprehensive risk management system, customized
training sessions and best practices.
The CyberSource Internet Fraud Screen is a key component of CyberSource`s
complete offering of eCommerce transaction software and services, which also
includes gift certificate and promotional program, tax calculation and
electronic payment solutions. Businesses of all types can easily implement
the company`s enterprise class, back-office solutions to maximize sales and
increase operational efficiencies.
About CyberSource Global Professional Services (GPS)
A leader in online transaction processing, CyberSource GPS integrates
dynamic Internet technologies with customer-specific business requirements to
develop and deliver innovative eCommerce solutions. These solutions are built
upon CyberSource`s mission-critical transaction software and services and
tailored to each customer environment to provide security, reliability and
extensibility for rapid growth. With a dedicated staff of business and
technology experts, complemented by key industry alliances, CyberSource GPS
has the real-world knowledge and expertise to help customers get to market
faster, gain a competitive edge, and adapt quickly to change.
About CompUSA
CompUSA, Inc. (www.compusa.com) is one of the nation`s leading retailers
and resellers of personal computers and related products and services.
CompUSA, Inc. currently operates 218 CompUSA Computer Superstores in 84 major
metropolitan markets across the United States that serve retail, corporate,
government and education customers and includes technical service departments.
Many of the stores include classroom training facilities.
About CyberSource
CyberSource is a leading developer and provider of enterprise eCommerce
transaction software and services, and a pioneer in the area of Internet fraud
detection. More than 3,000 businesses throughout the world have chosen to use
the CyberSource eCommerce Transaction Suite. The CyberSource eCommerce
Transaction Suite offers customer-controlled, real-time services including
payment, tax calculation, stored value and risk management. CyberSource
Global Professional Services develops comprehensive eCommerce solutions that
are built upon CyberSource`s mission-critical transaction software and
services, and tailored to each customer environment to provide security,
reliability, and extensibility for rapid growth. Customers and alliances of
CyberSource include leading Internet etailers, retailers, manufacturers and
businesses selling online including Bluelight.com, Compaq, and Nike, as well
as over half of the 30 companies that comprise the Dow Jones Industrial
Average, including Home Depot and Wal-Mart. CyberSource Corporation is
headquartered in Mountain View, Calif., and has offices in Japan and the
United Kingdom, as well as various other locations throughout the
United States. The company can be found on the World Wide Web at
www.cybersource.com. CyberSource information is also available via email at
info@cybersource.com or ir@cybersource.com.
NOTE: CyberSource is a registered trademark in the U.S. and other
countries. CyberSource eCommerce Transaction Suite is a service mark of
CyberSource Corporation. All other brands and product names are trademarks or
registered trademarks of their respective companies.
CONTACT:
CyberSource Corp
Jennifer Jennings
650-965-6042
jjennings@cybersource.com
Atomic tech pr
Liz Haas
415-703-9454
liz@atomicpr.com
Back...
